Went to schedule with them & they couldn't find the proposal. So they had to find out again & then the proposal was way higher than the last one. I told them it was too much & would look around first. Went to schedule & then they said they wouldn't work with me. Really? What jerks. Just found another company but don't use these people who seem to be jerks. You WILL pay much more than other certified arborists. read more

Very disappointed in this company and their customer service or lack thereof. They said they came out to spray our olive trees (to mitigate olive production) on said date and sent a bill. Problem is, no one came to the door to announce they were here on that date/time, nor is there any Ring doorbell alerts, which would have also gone off had someone been on my patio moving or covering furniture, nor did my camera (which is in the exact olive tree) pick up any activity or show anyone here. There was no note or card left that they performed a service and on top of that, my olive tree has produced more olives this year than ever before. I've tried with multiple emails to ask them to prove they were here to actually spray the trees, given all of the above, and she says her "tech signed in" and that the work was performed but has no other proof that the work was done. Why is her tech not on my camera? Why did he/she not ring to the doorbell to announce their arrival and ensure my pets were inside to not get covered with chemicals? Why did he/she not cover my furniture to also protect that? Why did he/she not leave anything to say work was performed? Why is my olive tree producing more olives than ever before? We used another company several years back who did all of the above. In fact they emailed the day before saying we needed to make sure our pets were indoors during spraying because the chemical can be toxic to pets if inhaled. The other company rang the doorbell to announce they were here and then moved all our patio furniture together and covered it with a cloth to protect and all of that certainly made noise - meaning I knew it was happening and it was quite the production. NONE of that happened this time. Yet they keep sending the bill telling us we owe for the "work done". One of 3 possibilities here: they did not perform the work, their tech is invisible and a master at eluding cameras, or they did not do it to code by even announcing they were here, not covering anything and most importantly, not ensuring my pets were inside. Do not recommend! read more

I had Tree Doctors come out for a quote to remove one dead tree, remove another bottle tree stump, and have a tall eucalyptus trimmed. They provided me with a quote complete with all fees and taxes so there were not surprises when the bill came. Scheduling was easy and quick, and the work performed was beyond my expectations! The crew arrived right on time (6:30am) and handled all the quiet tasks first - my neighbors were very appreciative. They kept all the trimmings and branches tidy, cleaning as they went, and left each area cleaner than when they arrived. Our pruned tree looks better than ever, and the ground where the removed tree and stump were are now perfectly level and neat. I HIGHLY recommend Tree Doctors to anyone with arboreal needs! read more

I called the tree doctors not knowing exactly what services they offer since some places only cut trees and others actually treat them. I really really hate companies that have terrible receptionists and this company definitely does. Getting information from their receptionist was so painful and such a waste of my time. I couldn't get her name because she wasn't speaking clearly. I specifically asked if they have experience treating trees that have some kind of burn damage. First she said their fees are $90 just to look at a tree then she said she didn't know, then she went to check, then she said again I have to pay $90 for someone to come look at the tree and it took 10 min to get a clear answer as to weather they have experience or not. She was exhausting!!! She kept saying "I'm not an arborist so I don't know." Well, you don't need to be an arborist to know what services the company you work for offers and if they have experience with burned trees. Terrible customer service such a waste of time. Luckily I found another company took three minutes to get my answer, and set an appointment. My GOD! CHANGE YOUR RECEPTIONIST! She's a nightmare! read more

I had two Palo Verde trees blown over from storm damage all over the yard ,over the block wall and on the roof .I called a few tree trimmers ,left messages sent emails with only one response. I called Tree Doctors and they actually answered the phone. They set me up with David who came out and accessed the damage explained everything to me then sent me a proposal in an Email. It was $55 more than the one estimate I received , the other guy said it would take at least three trips to the land fill with his trailer and it would take him about a week working a few hours in the mornings because of the heat. Tree Doctors came out with a crew led by Frayler, they came out with a truck with a limb shredder and stump grinder everything thing they needed and came ready and knew what to do. Frayler was chain sawing and the crew were dragging the limbs and chunks of tree to the shredder, they had the trees down, cut up, shredded and the whole area cleaned up to perfection in a couple hours. It was pure pleasure finding someone as professional as the TREE DOCTORS and watching them perform. read more

It's not often you find a company who performs beyond your expectations but Tree Doctors Inc. is one of those wonderful vendors! From booking our appointment on line to the crew arriving early to the wonderful tree pruning they did to an immaculate cleanup, Tree Doctors performance was excellent. The trees in front of our house had not been pruned in almost 3 years but you can't tell anymore and the house is now in harmony with the house. Thank you Tree Doctos, Inc. read more

The arborist, David Jackson, was knowledgeable and helpful. We had two large trees removed. The service was a little pricy, but completed in a timely manner with good result. read more

They trimmed a large ficus tree this morning (to limit branch growth over pool and neighbors yard) and a very large eucalyptus tree. We do this every two years to keep these beautiful mature trees healthy (and to keep our neighbors happy). We used Tree Doctors for years. Professional, safe, and knowledgeable ... always my first choice. Please use a professional arborist for trees, not a landscaper who is almost always not qualified or properly insured for trees which are a valuable and costly asset. read more

Had a lot of issues with my large ficus tree so assumed they could help me out. The guy who showed up was not helpful and didn't know why it produced berries 6 times a year or all the leaves were yellow and falling off. Just told me I should probably water it more. Total waste of money. read more

I had tree doctors remove one of my pine trees . They did such an amazing job trimming . I was thrilled with the removal . I requested if possible not to take any part of a pine tree right by it because I have great horn owls that nest in the one . The tree limbs in a section were crossing , not sure but said they would do their best . I came outside when they were done and mission accomplished I could not believe it , they took that kind of care not to disrupt the other tree . Wow Miguel, David J , David A , and Manor what a team . I am so pleased with this company . Thank you so very much . Look no farther this is the company to hire . read more

I hired a cut-rate company to prune my orange tree. The cut rate company absolutely butchered it and killed the tree. I learned my lesson. Yes, Tree Doctors charge for a consultation but, this fee is deducted if they do any work for you. You are paying for David's expertise and knowledge. He was extremely helpful and straightforward. He helped me with a plan to replace my orange tree with a heartier tree in the same location and gave me some great advice on keeping the rest of my trees healthy. Yes, they are more expensive than the cut rate bozo's but I got what I paid for both times. I would definitely recommend Trees Doctors. I should have used them the first time. read more

Very disappointed. Paid $90 upfront for an arborist to look at a tree with issues. He came out and told me it's best to have it removed. We can send you a quote. Never got one. Total waste of $90. I would not recommend this company unless you want to waste $90. read more

All of the advice given gave peace in terms of their analysis or our issues and how to potential remedy the situation. We have a dead pine tree and another beginning. Other advisors suggested insects or diseases. We were told by this group that it was merely lack of water and that the excessive heat has destroyed many in the valley. We began the suggested and required flooding activity after they left. We ordered other tools as suggested to monitor our watering activity. They also reviewed palo verdes that began bleeding. Again due to sun exposure not a disease as that another mentioned. read more

One of the best service experiences EVER! We had to remove eight large trees (which required a crane), plus a lot of trimming and pruning on a neglected home that we purchased. Everything from arranging a well-priced quote, punctual service, finishing ahead of schedule--and even lowering the price after the work took less time than planned--could not have gone more smoothly. Everything looks great, too! The team responds promptly to emails and calls, and Sue, who manages the office, is just a delight to work with. This team is fantastic! read more

Back in June I wrote an unsatisfactory review of this company due to them damaging our gazebo from the fallen palm tree branches. We've come to an agreement and they were nice enough to replace/compensate for the damages it caused. Thank you for that so I'm sure it won't happen again. They have been nice enough to work things out with us no matter what and has shown good customer service regarding the issue. It has been resolved nicely. read more

Despite everything else through this whole process when the owner saw my previous review about the insurance company only paying a deprecated cost he was very upset as that was the first he learn of it. He has paid the difference and paid bank fees so I am not longer out of pocket on patching the roof. Thank you for stepping up to do what was right regarding the payment differential from the insurance company and taking care of the fees. read more

Not very helpful with questions, all they wanted to do was try to sell me a $90.00 tree inspection. Can't even answer a question, I'll call someone else read more

Very unprofessional and unethical company. HOA where I live hired them unbeknownst to the community to trim trees. The supervisor of Tree Doctor's crew started pounding and ringing our doorbell at 715am for over a half hour. Contacted Tree Doctor's to inform them of the encounter with thee company's employee. She confirmed it was their supervisor trying to contact me and basically justified his behavior. I was then contacted by the supervisor via phone threatening me. Stating he was going to tow my vehicle. Neither Carol or supervisor offered an apology or understand what transpired was unprofessional. read more

We moved to San Tan Valley, AZ from Michigan in September. We had some horrible trees we needed cut down. We called 4 different companies and this is the only one who actually showed up when he said he would and gave us a VERY fair quote! We had expected a quote for A LOT more! This is their busy season so we had to wait a few weeks (no big deal)! They showed up at the time given to us early this morning. The men who came were very knowledgable, friendly and VERY hard working! When they left, they did such a wonderful job cleaning up that you would have no idea there were ever trees there! I have already referred this company to my neighbor and will continue to refer them anytime anyone is looking for an honest, hard working, fair company! Thank you Tree Doctors for the wonderful job, we couldn't be happier! read more

Quality of work is poor. Value for the $$$ is very weak. Left the tree hanging into neighbors yard and had to have them come back out to correct. Also, tree left hanging low on one side of the tree. Be very careful of the fine print. It may say the tree will be pruned but that is to their specifications. If it says on the estimate to raise the south side of the tree over the sidewalk to 8ft and the north side is hanging at 3ft prior to the work then what you will end up with is a tree height over the sidewalk at 8ft and the other side of the tree at 3ft. Not exactly what you would think from a company that calls them "tree doctors". or a company that puts in the quote pruned throughout. read more

Wow, wow, wow! Myself and my husband were incredibly impressed with these guys. We had a 50' tree fall across our entire yard, smashing four mature cactus as it fell during a storm. Even though they had several calls that day from other storm victims, they still came out within an hour of my call. I had four other proposals and they had the best price. They were able to come back that same day, thankfully, as the tree was laying on the driveway. We were impressed with the professionalism the crew showed. They removed every inch of our tree and cacti, including the roots. The clean up was immaculate. We liked them so much that we called Daniel, the salesman who gave us the quote to compliment the entire crew. My husband even went outside to talk to the crew and tell them what a great job they did, and to tell them he will undoubtedly be be using them in the future. We would be proud to be a reference for this company. We highly recommend them!!! read more

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We were on this company's list for olive tree spraying. The contract told us that, if our plants surrounding the olive tree were uncovered or our cars were exposed to the spray, that they would have to return at added cost. We spent the early morning tacking down tarps and moving cars. As I wanted to be present for the spraying, I had asked for a "heads up" as to morning or afternoon after they had their schedule finalized. I heard nothing from them, so called on the day of spraying, and was given a noon to 2:00pm window. When no one had arrived by 3:00, I called Tree Doctors, to be told that it was too windy to spray and they'd already rescheduled with an email. They were well aware that I was waiting for them. A simple phone call would have been considerate. They could have cared less that they had me waiting here all day. We cancelled our contract, and will not use them again. read more

WOW! I just wanted you and all the folks at Tree Doctors know how thankful and appreciative I am for the trimming magic you and Crew 7 performed at my office yesterday, June 2, 2020. The results are stunning. I am also appreciative of you being able to shuffle your schedule to accommodate my serious tree situation in such a short time period. When I first met you at my office on Saturday, I was very impressed with not only your knowledge but your passion for trees. It was as if we were both likeminded in our concern and caring for the landscape. But, as you came to know, I was very skeptical given my unfortunate tree trimming whack job performed a year ago by another company and one who had been highly recommended by my landscape architect. But, you were able to talk me off the ledge and convince me your company and the crew you were sending out could successfully meet my high expectations. Well, you were right! Crew 7, led by Juan, was the consummate professional as well as the other three crew members also. Just wonderful, wonderful people and good representatives of your company. Juan took the time to ask me questions before performing questionable cuts. We had great discussions and he executed his job flawlessly and with surgical precision. Truly a magician! I also appreciated you coming out to get the ball rolling in the right direction with the crew. That was impressive and I think that kind of customer service is indicative of Tree Doctors. So. I am an exceptionally happy customer. Everyone at my office can't believe the results! And, I value establishing relationships with companies that care about what they do and that I can depend on. You can be assured I am now a big fan of Tree Doctors and will highly recommend you and your company whenever anyone asks me for a referral. Till next time.... read more

Had a big tree and a lot of roots in our back yard. Call Tree Doctors and after a slight timing snafu on a estimate I got them scheduled to come out and remove it. We did have to wait almost 4 weeks for them to come out but they did a professional job and cleaned up everything very nice. I would recommend them. read more

I had Tree Doctors come out and look at an overgrown Chilean mesquite which was overgrown with a split trunk. It had gotten so big I was afraid it would break and damage the house or our neighbor's property. The crew did a great job of eliminating the split and balancing the tree. It looks great and safe. I watched as the crew did the work and felt like everything they did was to protect my property and themselves. Where I work everything we do is "Safety First" and the Tree Doctor crew practiced that at all times. Thanks to everyone involved. Jeff G Scottsdale AZ read more

These guys were awesome enough to help me out with some questions I had about some plants dying in my back yard. Found it its because of some virus they pick up at the nursery. I have not used them for any tree issues or services yet, but I will FOR SURE come back to them when I have a need - just because of how they took the time to answer my questions and help out (and I didn't even pay them to do so). Very cool when businesses act like this IMO!!!! read more

Tree Doctors did a great job trimming and fertilizing one of our ash trees and removing another one in a difficult spot between a gazebo and block fence. They also did an awesome job cleaning up afterwards. Carol in the office is always pleasant and helpful when I call or email her and Todd is very knowledgeable in advising the best course of action for our trees. read more

Called them on April 24, 2018 to do a bid for our HOA and talked to the office and they said they would call me back to make and appointment to come out and bid. Didn't hear from them, so I called them back on May 7, 2018 to hear her excuses of why they hadn't returned my call. I told them this is bad business and that they lost a possible job because they didn't even have the courtesy to touch base with me. Poor customer service and I wouldn't recommend them to anyone!! read more

Todd came out and gave us an estimate for removing a Cisso tree, very easy to talk to, answered all of our questions and then some. Carol scheduled the removal and is as nice as can be. The guys came out and removed the tree as scheduled. Great people to work with! read more

By far the best tree service we have ever used. They are not just a fast, cheap trim. They actually have arborist on staff that help you make educated decisions about your trees. We have a beautiful, large and twisty mesquite on our property that is a challenge. It's like a sculpture. They have thinned and trimmed the canopy to keep the tree healthy and from splitting or toppling over. Hard workers and very meticulous clean up afterwards. read more

Very professional crew. Clean up was the best of any landscape company I have used. The crew chief was excellent at communicating with me. When I added a few more items to the list they handled it fairly with no issue. Had them back to take out out a few stumps on another occasion again no mess left behind Recommend read more

I had these guys come and remove an old dead palm tree from a tough spot in my yard. They confirmed my appoint and were there right on time! I would recommend them with full confidence. read more

I referred a good friend of mine in Mesa to Tree Doctors and they had an excellent experience. The work done turned out very nice and they provided excellent customer service as well. I am happy that my friend found a great tree service company and happy that the service they received was so excellent, given that I referred them. Good work Tree Doctors. read more

I had a ton of citrus that needed trimmed, these guys were able to finish the job in one day. Very pleased with the finished product. Thought the price was very reasonable. read more

Called this company to get some advice on my tree that is not blooming, back in June 2019. Dave came out and charged me 125.00 to look at the tree, and let me know if it's dead or alive...which at the time was still alive. He wasn't sure what was causing it not to bloom, but would contact some colleagues for further advice and treatment. a little odd, being a specialist, but moved forward in hope of saving the tree or get it back on track at full bloom. I agreed to do the treatment, which I believe was another 225.00, to spray the tree to prevent sun scaulding and possibly save the tree. After 2 months ...No follow up..(now the limbs that did start to bloom before treatment, are now dead...the branches are brittle..things are very discouraging). So now that I'm sure the freaking tree is dead, I email again to see if there's any kind of discount for removal, as the HOA is going to start charging me. i feel as if I've given this company almost 400.00 for absolutely NOTHING!!! They e mail back that they could possibly take 100.00 off removal...well, again no follow up, no invoice sent, no phone call. How disappointing another company out there to bend you over, take your money, and not do a god dang thing. If anyone has read this and is mulling over using this company...Look elsewhere please...these guys are a joke...I wish I would have donated this kind of money to help someone in need before paying these jokers for nothing!!!!! read more

Tree Doctors was hired by our HOA to maintain a line of trees just beyond our property line and in a canal area. Supposedly the arborist met with the HOA committee to discuss what the goals were - maintain the integrity of the HOA block wall and thin out tres in preparation for the monsoon season. While the workers were here, I asked them to be cognizant of preserving as many of the lower branches as possible because they provide a green screen/block the view of the backside of a Lowe's shopping complex that is across the canal. They cut off every single lower branch. There was no need to do this in terms of balance or weight. Further, I was told very flippantly that it would grow back. Yes, and then they will needlessly hack it back next year if they still have the contract. I called the company and was told that the work was done in accord with the agreement. Considering the work is still being completed as I type, this response was not based on any visual verification. I and my neighbors will be contacting the HOA to request another company that is amenable to working with the property owners. For now, we are stuck with tall, thin trees with no branches below the 8 ft. mark. read more

The entire staff at Tree Doctors are great. Carol, Daniel, Benjamin are so professional and I have worked with them for over 12 years but a huge shoot out goes to Jesus and his crew for the professional service they provided for trimming and cutting (6) of my crazy ficus trees. They patiently arrived 30 minutes early, though the sun did not rise up they waited until the set time to knock on the door. My trees took the entire day and some of those trees concerned me as they were not the easiest trees to climb. So thank you, your work was higher than my expectations and we will continue to refer you to other clients. read more

After getting bids from several different companies I decided to go with tree Drs. They showed up on time, did an excellent job and cleaned up after themselves. They trimmed 12 seriously neglected trees and there wasn't a stick or leaf left on the ground when they were done. I will be using them in the future. read more

Tree Doctors just left here and they did an absolutely fantastic job. We have a 30 ft. eucalyptus tree that was growing all over the place. They trimmed back the whole tree even climbing to the top of it to cut off branches. They cleaned everything up afterwards. The estimate that we got from Daniel was great. He is very professional and very helpful. The crew showed up on time with four men. I can't believe all the work that they did. Our whole back yard looks totally different now. What a wonderful experience. read more

These guys were working on removing a large tree from the yard across the street. During their work there, a sizable branch (from my tree, unrelated to their work) blew down. I wasn't sure how I was going to remove it--and they offered to take care of it for me! Not only did they do great work for my neighbor, they helped me out "just because." I'm impressed. read more