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    Model Drug

    1.0 (1 review)
    InexpensiveDrugstores
    Open 10:00 am - 5:00 pm

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    8 years ago

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    CVS Pharmacy

    CVS Pharmacy

    2.1(98 reviews)
    1.0 mi
    $$

    I had my prescription at Walmart but had to switch to CVS because of my insurance. So I called CVS…read moreto give them All of the information. Insurance card, doctors name, ect...I used to run several drug stores and I know they're busy so I gave them almost a week to fill it. I get there and nothing was done. I asked the technician and the pharmacist if there was anything I needed to do, like call the doctor, call Walmart for the transfer. They said no we have all we need. So almost a week goes by and no call or anything so I go to the store to pick up my refill. It's not ready and they didn't call me to let me know there was an issue. So they had me talk to a pharmacist and I explained the situation, he told me there was nothing transferred. I think he realized that he was the one that talked to me on the phone and said he had everything they needed. They just didn't bother to call Walmart to get it transferred. I tried explaining more to him and he said, I heard enough. I'm like ok, let me talk to the pharmacy manager. The pharmacy manager was very professional. I explained the situation and he took down all of my information. Within three minutes if leaving there he called me back and said Walmart was transferring my prescription. He said it will be ready as soon as they transfer it. So what happened the rest of the week???

    This pharmacy has really gone down hill over the last few years, but my experience to day takes the…read morecake. I went to pick up a very important life affecting medication. My Dr noted on the script not to fill with 2 very specific brands of Generics which actually make my situation worse. Well they filled it with the worst of these two. I talked to the pharmacist and he basically told me he has to except what comes from the warehouse and there was nothing he could do Which I find difficult to believe. He then told me I was going have to find a new pharmacy. I was not rude in anyway but really not happy. Now I need to jump though hoops to find a new pharmacy and have my Dr send the script there. This is a medication I require daily but can not pick until 30 days have past. So hopefully I will not be hospitalized or worse before I can make it happen.

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    Model Drug - drugstores - Updated May 2026

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