My parents, who are getting older, state that the Pharmacist Johann is very professional and does…read morean excellent job. No complaints on my end with the Pharmacy. The retail side of this Rite Aid can get slammed by out of town tourists, so I would go on weekdays or early in the morning.

We went in to pick up anti-itch medicine due to itchy rash all over my feet and ankles,/red and…read moreburin. I spoke to the pharmacist and he took us right over, helping us find some lotion.very helpful!!!

I can see why this place is so poorly rated. I've had multiple bad experiences here. The people are…read morenice but just shady practices from CVS I guess. They have filled the wrong meds or overcharged me multiple times and they can't fix it or "take returns" even though I never left the store. The last straw was they charged me $14.99 for literally the medicine I can pick up off their shelf for 8.99. Then they wouldn't let me return it even though it was sealed in the bag and all still. I just turned around after checking out and it was right there. We are moving pharmacies after this. Wasted way too much money on wrong meds

Drive thru teller should not be saddled with taking phone calls, holds up the line too much…read more Otherwise, Lisa did a great job finding my prescription as someone put it under my first name rather than my last name!

Store associate, Diamond, was awesome. She assisted me in locating an item I could not otherwise…read morefind. Even though she stopped what she was doing to assist, she had a good attitude about it. She keeps me shopping here.

They just don't answer the phone. I called at 3:00 AM! No…read moreanswer afte 10 minutes. Tried again at 6:30 AM no answer after 15 minutes. They took on RITE AID customers with no increase in personnel. Horrible management. Ot no management.

I have been receiving vaccines from this location for about a year…read more The app is super easy to use. The pharmacy here is super dialed in. I have had NO issues. They are quick, organized, and friendly. In and Out quicker than any other location. This is a great place to get your shots.

This is the worst CVS I've been in. I gave them grace during covid, hoping things would improve,…read morebut they haven't. I only go when I have to pick up medicine for my parents/elderly relatives. What I have observed is a very messy store, empty/disorganized shelves, stacks of boxes in the aisles for days at a time, the CVS pharmacy never picks up the phone (I have been in the line at the pharmacy and could hear their phone system telling them they had calls & the staff completely ignored it). The kicker was when I was able to switch my aunt's prescriptions to another pharmacy, CVS refused to forward the prescriptions, even after a call from the pharmacist at the new pharmacy.

Minus one start for management not fully staffing the store…read more Went in today to get ice cream, there was ONE employee working. He was checking people out, serving ice cream and back and forth. When I entered I was 12th in the ice cream line. Super nice employee, apologized profusely for something that isn't his fault. One person was missing from their shift which means they only had two staff scheduled. Get it together Rite Aid, your employees don't deserve this. They also don't deserve to be written up for not ringing people up in a timely manner when they are only one person.

Pharmacist is a jerk, He refused to fill a prescription for our 8 year old because he said our…read morestory and the doctors didn't match. WHAT??? Everthing I said was true and I can prove it. Doctor had no idea what he meant either. I think he was just lazy and a jerk. Rite aid on S Broadway is awesome, never had a problem. Won't go back to this one ever. Being called a liar by someone who doesn't even know us and the assumptions... shocking.

Wonderful pharmacy. My kitty uses compound meds. They are so friendly and helpful I am so excited…read morethat they will be moving to Slo in March!

This pharmacy only caters to a specific group of people. If you have insurance they will do…read moreeverything in their power to make you get your prescriptions filled elsewhere. Initially the process was ok but I've never had an order take less than a week. Then I was told that insurance companies were "squeezing" them on pricing so I had to pay the difference between what insurance would pay and the profit they wanted. Finally they added a $30 "surcharge" to every visit. I finally had it after I picked up 2 prescriptions and the total was over $100! They also have inexperienced counter help who were unable to answer any questions and simply handed me a piece of paper that said the insurance companies were to blame. I had to take my business elsewhere, these people are taking out their anger at insurance companies on customers.

I had my prescription at Walmart but had to switch to CVS because of my insurance. So I called CVS…read moreto give them All of the information. Insurance card, doctors name, ect...I used to run several drug stores and I know they're busy so I gave them almost a week to fill it. I get there and nothing was done. I asked the technician and the pharmacist if there was anything I needed to do, like call the doctor, call Walmart for the transfer. They said no we have all we need. So almost a week goes by and no call or anything so I go to the store to pick up my refill. It's not ready and they didn't call me to let me know there was an issue. So they had me talk to a pharmacist and I explained the situation, he told me there was nothing transferred. I think he realized that he was the one that talked to me on the phone and said he had everything they needed. They just didn't bother to call Walmart to get it transferred. I tried explaining more to him and he said, I heard enough. I'm like ok, let me talk to the pharmacy manager. The pharmacy manager was very professional. I explained the situation and he took down all of my information. Within three minutes if leaving there he called me back and said Walmart was transferring my prescription. He said it will be ready as soon as they transfer it. So what happened the rest of the week???

People are soooo friendly here! I could not find Jack squat…read moreas I'd never been here before but it's a great location with lots of parking. Prices were sooo much better than Canadian prices so I grabbed up what I could. (Packing/ weight/luggage issues) I'd come here regularly if I was lucky enough to live here.

Your average Walgreen's: spacious, wide aisles, and a huge parking lot. It has some convenient…read moretouches such as the drive thru pharmacy. You can also get passport photos and 1 hour photos. They sell California themed t-shirts. The cosmetics selection is the same as in most Walgreens. I spotted a few new things: Aquafina lip balm, Lip Smackers natural lip balm. I didn't know Walgreen's had their own brand of ice cream. Too bad they don't have an ice cream counter. My gummi vitamins were buy one, get one free. I also picked up another Wonka Exceptionals chocolate bar - Scrumdiddlyumptious is just that (milk chocolate with toffee, crispy cookie, crunchy peanuts).

This place has the worst service in thier pharmacy I've ever seen ,it takes over a hour to pickup a…read moreprescription that's ready and waiting cuz they gave one girl working the drive up and the walk up ,so she goes back and forth while you wait ‍ I will never come here again!!

I was visiting Solvang overnight and realized once I arrived at my hotel that I forgot my night…read morewrist brace. This is my second trip away in a 2 year period that I forgot to pack it! Last time I forgot it while out of town, I was able to buy one at CVS. So naturally, I went to CVS in Solvang but to my surprise they did not have any form of a wrist brace. So my only option now was Rite Aide. I was crossing my fingers they had one. It was about 8:00pm on a Saturday and when I walked in the store was empty and a clerk was stocking merchandise. She greeted me immediately and asked if she could help me find anything. I told her what I was looking for and she confirmed they did carry the item and she led me to the shelf. She even looked over the options to find the one most like the one I described. I was so excited they had it! It was a bit pricier than I paid on my last purchase for it but I was just happy they had it in stock. It was such a huge relief to know I could sleep that night.

Came here late afternoon on a Thursday and I'm not sure why lots of their items were sold out. Was…read morelooking for acetone and found none. Many of the nail polishes were also gone.

One of the worst pharmacies to go too. Absolutely inept…read morepeople work here who have no clue what's going on. Had a Rx sent in by Doctor yesterday, they still haven't filled yet. I've been told 3xs it will be ready in 1hr and hrs go by. They sent a text for pu only to drive across town for them to say it's not ready.....and with an attitude. This place always takes for ever to get meds filled.

Twice I have ventured here and twice I have been disappointed. The employees here look like they…read morecame out of the walking dead. No hospitality!!! I get having a bad day but this store needs to close and do a full day on service training.