Cashier that always seems to be there wears an oversized mask and gloves. You can't understand a word he says because of the mask and it really shows substandard, impersonal treatment of customers. His behavior appears to say to customers "you are dirty and germy". Can understand if he has a cough but it's been every time. I'm surprised management allows it. Unprofessional. I miss rite aid. Knew all staff by name due to their welcoming kindness. Walgreens could have learned from them how to treat customers read more

Extremely helpful!!! Very kind and patient customer service!!!! Recommend this Walgreens read more

This location closes "at 10 pm." I drove like a crazy person to make it by 9:55 pm to find it all lit up, but locked up. Guy working inside casually ignored my presence. In the time it took for me to mean mug the employee, get my iPad out of my bag and snap the photo at 9:57, three additional customers arrived to make that last minute purchase. Gotta run?? Is there a Monday night concert or hot spot Santa Maria is keeping hush hush??? No? Then Do Your Job Bad Form Walgreens. read more

Walgreens - 10pm......or apparently the time of their choice. - Drugstores Near Me - Santa Maria, California

Way too busy and wait times are not communicated appropriately. This has happened before at this Walgreens Pharmacy but I thought it would be different this time. When I received the automated call and the text update and went back to the counter after 45 minutes of waiting, the girl was going to make be go back in line. I just got an update and that my RX is ready. Then she rolled her eyes (literally) and went to look in the bin. She found it, checked me out...no "thank you, sorry for your wait time, appreciate your patience" or nothing! So very rude and disappointing. Also, no consultation offered for these 2 new medications. read more

Walgreens - Walgreens on N. Broadway in Santa Maria, CA 93454 - Drugstores Near Me - Santa Maria, California

Would give this pharmacy negative stars if I could. Each time I come in I wait over 30 minutes to get my prescription even when they do not have a long line. I've also been on hold with the pharmacy for over 30 minutes to correct their errors. Pick another pharmacy if you can. read more

Deserves zero stars. Poor service. Pharmacy staff needs to work on their customer service skills

Awful pharmacy! So excruciatingly slow, both at rx pick up inside and the drive thru. I waited over an hour at the drive up window once, with just 4 cars in front of me on arrival. read more

The woman with the blond, wavy hair is incredibly rude. She made it appear as if my whole transaction was really difficult and inconvenient for her. She had to (inconveniently) register my infant son in order for me to pick up his prescription and kept repeating the same thin over in order to make it apparent that it was inconvenient. She spoke so condescendingly the whole conversation and when I asked her why my medication fulfillment seemed so difficult for her, she responded that they were just really busy. But why are you taking that out on me? Avoid this pharmacy if you can. You'd think they'd be a little more compassionate. read more

I guess we lucked out, because we had a great experience at the Walgreens Pharmacy, for our Covid vaccine shots. No line, friendly attendants, clean setting, and we were able to get Pfizer shots earlier than our scheduled time, on both March and April visits. Thanks! read more

Eye shop at this Walgreens frequently. Almost. I'd say every other day, I have accounts there. Where I am get my discounts in keep. Ons and stuff from shopping so much. I have receipts of Uber $300 at a time. I spend here at the sure. Now they have the store as demolished. You cannot find anything. There's no Polish that's written all over the walls. I mean, you can't find anything there. It's. It's bad they haven't restocked up on anything. They're sitting there. Talking all the time, they did not ask us if they needed help. They actually came up to us right now and asked us to, if we were going to be in the store any longer because it's gonna come up on 30 minutes and it's too long for us to be in the store. We pretty much got kicked out of the store for spinning money. So I'm not quite sure. What kind of issues they have going on there? But I don't think that it's fair to treat customers. That way and I know a told him. I don't think Mr. Walgreens would appreciate that treatment. And I don't think that that is. A very positive experience for everyone to have there. And I don't think that I'll be going back. I. Left my items and then walked out. I showed him the receipts. I had in my wallet where they were. I spent hundreds of dollars at a time. You know, this town has a lot to do with what's going on. But I don't think that Walgreens wants their store represented in that way. When I ran my 2 salons, customer was always right and I did what I could to help. I've never told a customer they're looking at the. Is that the prices or at the merchandise too long and ask them to leave so I you know. And I noticed I noticed the employees are huddling up for in the back eating. You don't find them, but they come out to walk by you and you know, look in your belongings and treat you a certain way, so it's just. The hustle environment, I don't think that. That is employees deserve to be working for Walgreens. And I also believe that maybe they should have a job Fahrenheit of other one sewer, positive. Happy happy to work there and just pretty much treating the store like is if it was theirs when I did mine read more

Well I viewed all the comments and have to agree the wait is unconscionable. I've been waiting in them drive through for over 40 minutes and no movement. Ridiculously slow, poor customer service. I need to make a change of pharmacies. read more

Your average Walgreen's: spacious, wide aisles, and a huge parking lot. It has some convenient touches such as the drive thru pharmacy. You can also get passport photos and 1 hour photos. They sell California themed t-shirts. The cosmetics selection is the same as in most Walgreens. I spotted a few new things: Aquafina lip balm, Lip Smackers natural lip balm. I didn't know Walgreen's had their own brand of ice cream. Too bad they don't have an ice cream counter. My gummi vitamins were buy one, get one free. I also picked up another Wonka Exceptionals chocolate bar - Scrumdiddlyumptious is just that (milk chocolate with toffee, crispy cookie, crunchy peanuts). read more

Walgreens - a car parked in front of the store - Drugstores Near Me - Santa Maria, California

Horrible woman pharmacist with a bad attitude not only to her customers but staff as well. Turned us away for a immunization appt because she was upset that we scheduled an appt for the same evening after we left a previous location that did not have it available. She initially did not even know Walgreens offered immunization appts and said only walk ins were available. After seeing that indeed we had an appt, she still refused saying she won't do vaccines after a certain time. You can schedule later evening appts via their website but she refused even though she had the vaccination. Very rude and unprofessional. Thankfully its not a location we normally go to and we definitely won't be back. I can only imagine how she treats the demographic of people who normally frequent that location. Perhaps she needs to find another occupation. read more

Zero stars. 1 hour and still waiting. Run away from this place. One person working drive thru and counter. Management sucks.

They couldn't get our insurance to work so I paid out of pocket. They said I have 7 days from Monday to get money back. I go in Saturday with correct insurance information and they say they need to get permission from insurance agency first. I explain that Monday is our last day for refund, so can they extend that because they need to talk to more people. They said no! This isn't just a $40 prescription.. it's very expensive and I was promised if I gave them the information needed, I would get the refund. I gave them the information and they are refusing to refund me. Went to another pharmacy and they said my insurance is fine and was able to give me another prescription right then and there. No problem! read more

I think it's ridiculous to wait 15 minutes just to be helped. It's not our problem that there's only one person assisting two lines (window line & counter line). There should always be someone assisting each window. Thank you! read more

Pharmacy drive Thur should not be longer then 5- 10 mins per car it's the worst drive Thur pharmacy so far!!!

I've been getting multiple texts and voicemail messages from this Walgreens, but everything was in Spanish. Since my foster child speaks Spanish, I assumed that the prescription must be ready. When I called to check in the status before driving there, the pharmacy department refused to give me any information saying she could be fired for violating HIPAA laws. What?!?!? So I explained again that this child is a minor and I am her foster parent. The child obviously has never picked up any prescriptions herself or called the pharmacy for any updates herself. The whole conversation was very strange. When I asked for the pharmacists name, she hung up on me! I strongly urge everyone to find a different pharmacy... read more

Very slow service. Absolutely hate coming here for my prescriptions. Always in drive thru line a minimum of 30 minutes.

Wow what a bad Walgreens! They don't know how to help clients. Waited at pharmacy forever! Asked for help finding certain things that I could not find on my own and it took forever for someone to actually help and I had asked 2 people who just rolled there's eyes at me. read more

This is the worst pharmacy I have ever been to. Only have one person working in the pharmacy handling both the drive-thru and counter. Always a long wait. The store is ok. Just the pharmacy needs more people to handle the customers. read more

I went here this morning for information about getting a Covid booster. Plenty of people in the pharmacy. The girl tells me one minute please so here I am waiting and waiting and people in line too while she fiddles with the prescription bags and a piece of paper another girl gives her. I left went to Walmart and all done. I couldn't post this without a star rating read more

Came in today to return some cosmetics in the cosmetics department and the girl straightening out inventory would not stop to help me. She was rude and unpleasant read more

This location is so slow. Twice I waited in the drive-thru for over 30 minutes. Both times there was only 2 cars in front room of me. 1 time I got to the window and sat there for a good 5 minutes before anyone even acknowledged I was there. I mean at least say "be right with you". But nothing. After the first time I waited in the drive-thru I decided to go inside. It wasn't much better. I wouldn't have even bothered using the drive-thru the second time but I had recently sprained my ankle and didn't want to stand inside in line for 30 minutes either. Even though this location is the closest to me I will be trying the other Walgreens next time I have a refill. read more

I don't know what happened. We moved out of town barley like a year ago, service was good. Customer service was awesome, they would get you to laugh and smile and thank you for your business. Now you can't even get a thank you, have a good day. Just a rude chubby guy, that seems like he don't even wanna be there. Like damn, they should just shut this place down if they don't want peoples business. I'll just take my business elsewhere from this point on where I can be treated with better customer service. read more

I needed to make some prints and used the in-store PC with good results. Otherwise, this generic Walgreens is pretty much meh. I was looking for a few specific items and could find only one of the three. The woman behind the camera counter was pleasant when I asked for directions to the Post Office, but no other employee made any eye-contact. The cleanliness was ok, but it just seemed blah, otherwise. read more

I do not live here I'm just visiting and I was very impressed with this store I had interactions with at least 4 employees and they were all super friendly and helpful! I will keep going back while I'm here read more

This doesn't go to the general Walgreens business, this goes to the photo department who was unwilling to print out my senior pictures because I "needed to get my photographers permission" my photographer was my mom and she was with me and the lady didn't believe me. She gave me attitude, and finally decided to print my senior pictures BUT THEN she found more pictures I had gotten professionally taken and didn't let me print those without permission. Those pictures I had gotten taken in Mexico by a random photographer, and I had no way of getting that permission because of obvious reasons. She didn't buy it and didn't let me print any of my quinceañera pictures. This was the MANAGER who treated me and my mom in this way. I understand when people have to do their job, but the attitude was completely unnecessary. I also came on other occasions and there's never people there, nobody ever answers the phone when I call, and I have to wait the longest time for someone to get back to the photo department just to pick up a few picture-- a huge waste of my time. Just go to Costco or Walmart don't waste your time here. Edit: actually this does go to the regular Walgreens the store is really crappy and so are all the workers. read more

Don't ever stop here if your in a hurry!! Worst customer service I've ever had ... Cashiers always taking their sweet ass time . I was in a hurry to get some pictures for a passport. the cashier was talking about food what they were gonna have for dinner with another employee and wasnt even doing their job. They had me waiting there for over an hour. i had to leave cause i couldn't wait any longer, ive had passport pictures done in 10 minutes in other places and this place they took over and hour and they didnt get anything done . Seems like they don't care about their customers .. read more

This place is annoying for the pharmacy part it takes FOREVER I am not exaggerating in any way. Do not go into the drive through if you have some place to be within a 30 minute time frame. It's annoying read more

I just took a new prescription to Walgreens after ten years of a bad experience e, thought I would give them another chance because of the drive thru, it was suppose to be ready after 6:00 PM. Dropped off at 4:40 PM. Still waiting at 6;45 PM called on phone,left on hold for 10 minutes, they said they would call me! They told all the people their RX's would be ready after 6:00 ! I will go back to walmart ! They have lost me again! read more

SUPER BAD!!!If their was a no star option I would choose it I walked un before 10 and they got upset and tried booting me out the guy with glasses was all in my face harassing me and the manager short skinny lady kept trying to kick me out they had no right I walked in before 10 and I was getting my mother supplies she really needed i will never go back to this store so will my friends and families were advised and we all used Walgreens but we will be better of with CVS they need better customer service read more

Right next to my house makes it nice to stop for those items I go threw quick. Milk and Ice.

Always have liked Walgreens. Prices are good. Have good selection. there brand is good. Love the cheap brands they offer. It's clean not like some CVS STORES. read more

I called a prescription in a week ago , called daily to pick-up was told each time (we are working on it)on Friday I was told that if I really needed it could get a partially filled prescription. I picked up three capsules at this time. On Monday I again called the pharmacy as now I am out again. Was told (computer)that my prescription was ready on Saturday for pick-up. As it is now Monday a full week after my initial call I went to get my meds. Only to be told that (we are working on it). It is now 6 30 in the evening and I hope they are still working on it.Think I should find a new pharmacy. read more

I was traveling, left a prescription at home, and waited at the Lompoc store for my doctor to call back the pharmacy. Decided after an hour to go on to Santa Maria. One of the stores finally got a call from the doctor and I got my prescription refill. The people at both stores were great. The customer service at the Santa Maria store was excellent. They were friendly, helpful and empathetic. It was such a relief to get a refill after waiting so long and driving so much. read more

They suck here!!! 1 counter girl for a line full of customers and 30 minutes plus just waiting in line!!!!!! In the pharmacy!!!! 5 people behind me still. Get it together Walgreens. Call for assistance!!! read more

The customer service is the worst when it comes to having to pick up your packages from fed ex. They are really unprofessional and should not offer that service if they don't know the right policy's. I had to pick a package and they made me drive across town to pick up the person with the ID to match when the only thing that matters is that the address on the ID of the person that is picking up matches then the attendant was rude when I first tried to pick it up and they stated that fed ex policy's yet I had to call fed ex and they agreed that the only thing that matters is to my address matches read more

New mgr. hope it improves. More help @ pharmacy counter would be a step in the right direction.

i normally use the other walgreens in our town, on the south side of broadway...i went to submit a prescription, and it was so busy, i told the tech i would go to the other walgreens on north broadway....when we went to this one, the clerk said how come you don't use the other one..and we explained how it would take a long time....the clerk went to see the pharmatist and came back and said..."no, you take it back to the other one"....i am so disgusted that we were sent away...no, do not fill your prescriptions here...go to the one on south broadway...they are soooo nice, always willing to help and open 24 hours....so we drove all the way back to the other one....never will i go to the one by my house. read more