My parents, who are getting older, state that the Pharmacist Johann is very professional and does an excellent job. No complaints on my end with the Pharmacy. The retail side of this Rite Aid can get slammed by out of town tourists, so I would go on weekdays or early in the morning. read more

We went in to pick up anti-itch medicine due to itchy rash all over my feet and ankles,/red and burin. I spoke to the pharmacist and he took us right over, helping us find some lotion.very helpful!!! read more

When we saw this was a Rite Aid Thrifty I got excited! As a child I knew of the infamous square, cheap but tasty ice cream but sadly did not get to ever enjoy it ever! So I had to take my kids here to check it out! I think my hubs said ice cream cones used to be 10 cents back in the day. I know its not 10 cents anymore but it will still be cheaper than normal and I was right! $2.49 for a single scoop. Not bad, considering we had ice cream last night for $5! The sweet elderly lady working was a gem. Loved her. You can pick up the iconic scoop here too for $29.99. My daughter got a strawberry cone, my son got a mint chocolate chip, and I got a malted chocolate crunch. Omg it was crazy delicious! I've never had anything like it I want more!!! Do try it if you get an opportunity! So nostalgic! Wish there were more around! read more

Rite Aid - a cup of ice cream with a spoon in it - Drugstores Near Me - Pismo Beach, California

The best pharmacist Johann is no longer with Rite Aid or the company and it clearly shows! Total disaster! How they turned that once amazing pharmacy into what it is now so quickly is beyond me. The pharmacists now try and act like they are doctors and decide when and who gives you your medication. They may even try and power trip on you and find joy in watching you potentially suffer. If they decide that's what they want to do to get their way or make you jump hoops for them. Not gonna happen! We will all miss you, Johann!!!! RIP Rite Aid Pismo Beach CA All the best! read more

They usually have everything I need from a good pharmacy convenience store. Very helpful, usually friendly employees. Love looking through the seasonal stuff too. read more

Pharmacy has become horrible since Johanne left. The employee are rude, disrespectful and hold medication because they don't agree with the prescribing doctor, who has a medical degree. Getting scripts has become a challenge... time to find a new pharmacy. read more

The pharmacy has taken a nose dive in customer service. You are unable to pick up a prescription anymore if the pharmacist is not there. I hate to say it, but the system at Walmart is far superior to the product that Rite Aid is peddling to the public.. Epic fail. read more

Richard's Customer service skills were over the top! Great employee; he was So polite at the thriftys counter!

Worst pharmacy experience ever! My doctor wanted to phone in a prescription, and since he wanted me to start using it today, I figured I would have him send it to here, since I can walk there and because I was considering moving all my prescriptions there. Two hours after my doctor faxed (he is old-school) it in, I called to see if they it ready. They had no record of it. I left a message with my doctor, and the receptionist called an hour later. She said they always do this, but agreed to re-fax it. I called Rite Aid right away to tell them to expect it, and apparently it was ready. So, I pointed out that they did get the first one, so why was I told it was not there. He said they are not used to getting Fax, and the doctor should electronically file it. He told me to call my doctor. I told him that perhaps it makes more sense for him to call the doctor. To which he replied "Maybe I should just stop accepted prescriptions from him." I went up to pick it up. The woman who told me they did not have it apologized to me. I said "that is ok, but perhaps next time check the Fax machine, but who I am really angry at is the guy who I spoke to last, he should never have said that about not accepting prescriptions from my doctor" He immediately denied every having said that, and told me he had witnesses he did not say that. Well, that is really weird - if he did not say it, then why was he ready with the denial and 'proof' the minute my accusation was out of my mouth. My doctors office called while I was buying. I told her I had it, but I would need another prescription because I was not renewing here. I am done with that pharmacy. She said I was not the only patient who felt that way. On a side note? That obnoxious pharmacist? he gave me my covid and flu shot a few months ago. Most painful shots ever. I got a bruise from the flu shot. read more

Best thing I ever did was to transfer all of my prescriptions from CVS to Rite Aid. The process was painless and immediate. So happy I did. Already Rite Aid customer service has really outshown CVS. read more

I was greeted as soon as I walked into the store. Since I wasn't on a time constraint, I decided to look for a particular item instead of asking staff. Less than a minute of being in the store, an employee asked if I needed help. I asked her where a particular item was and was directed to the right area. When I was ready to leave, the cashier was helpful and pleasant. read more

I would like to recommend the the lead Pharmacist at Rite Aid in Pismo Beach. Johan is very professional and dedicated to the service which he privides. It seems like the pharmacy in general is undrstaffed however. His assistant and he were wearing many hats with Johan preparing and providing vaccines, consulting answering patient questions and needs, filling perscriptions, and providing terrific customer service. I would recommend an added person to that department as the amount of demand seemed to excede more than the staff could fulfill. I'm giving it a 5 star review because of Johan, by far, deserves it. His assistant was cordial and was doing her part with good customer service. read more

Just came here to pick up prescriptions and had a very negative encounter with the pharmacy staff. I called earlier bur was still asked to wait for an extended period of time, which I understand since it was the pharmacists lunch time. However, when I questioned why they couldn't have helped me when I had called earlier do anything over the phone, the pharmacy techs responded with very bad attitude. The patients come here for medical treatment, and all I would expect is that they respond with care. The pharmacist only heard the story from the pharmacy tech and did not even bother to listen to what I have to say. Perhaps I was treated this way due to my racial background, but I don't want to assume. I would not recommend this place. read more

I really love SLO. It has such a relaxed pace about it and everyone is friendly. Same holds true for this store. Make sure to sign up for the rewards program, it is really worth it. read more

Love this Rite Aid and all the employees who work here! Everyone is always extremely helpful and they always have smiles on there faces! This is the only Rite Aid my family and I will shop at! read more

I'm not usually one to pull a Karin but I feel this is an appropriate time to "speak to a manager". I bought batteries no more than a couple days ago (CR2's) I didn't bother holding on to the receipt because I thought I picked the right ones ( my mistake I know) I walked back into the rite aid I purchased them from and went straight to the counter and and asked if I could do an even more exchange. When I told her I didn't have a receipt she said she could possibly exchange them but it wouldn't be an even exchange, I'd have to return my $17 dollar batteries and take the lowest price available ($9.15) and purchase the batteries I meant to buy in the first place, which were the exact same price and look identical. I could understand if I was trying to buy something completely different, or even if it was a different battery at a different price, but there were two identical batteries with near identical names priced exactly the same. What's the big deal? And to add insult to injury, the geriatric behind the counter had the the the nerve to stare me down through her Sunday night bingo/COVID-19 face visor and give me a sarcastic "bye bye" as I walked out. Thanks rite aid read more

Rite Aid - The one I meant to purchase... - Drugstores Near Me - Pismo Beach, California

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Went to the pharmacy today for help transferring a much needed prescription from home pharmacy and they were so condescending and all 4 workers pretty much showed us they couldn't be bothered as too time consuming for them to call our doctor. We went to CVS and they immediately helped! So much for shopping at Rite Aid! read more

I had initially changed my Pharmacy from CVS Marsh in San Luis Obispo , to this pharmacy in 5 cities. I was looking forward to (hopefully) a better new relationship. What I experienced was the same old rudeness that I had experienced from CVS.. I had called 5 cities pharmacy Rite Aid to find out why my Prescription had jumped from $12 to $80. The pharmacist that I talked to could barely speak English, Nor could I understand his replies to my questions. And I believe sincerely that he could barely understand me, as he began to tell me the difference between one medicare Letter and another. part A, B or part C or part D. I did decided to go to the Drugstore and find out what happened in person.. I was beginning to ask the lady at the window about my problem when a very tall pharmacist pushed her out of the way and told her "I've got this ..." He proceeded to tell me that he knew all about me and that I had been very rude to one of his... junior pharmacist? Then he pointed out that my prescription instead of being 10/325 had been written by the physician as 10/320. And apparently the 320 was going to be $80 instead of 12.. I said I did not get that information from his junior pharmacist(?)He said that was too bad but I was being rude to that person and he knew all about it . I pleaded that I am usually quite patient with others when I'm not being understood or they are not being understood. I have decided to go mail order with all of my prescriptions at this point.. I later thought, since I had had this filled before, the pharmacist or his junior pharmacist could have simply called the physician and asked her why there was a difference between the 1st order which was 325 and the 2nd erroneous order which was 320...You know being concerned with the cost Increase to the customer? But of course this did not happen even though apparently the senior pharmacist ... ( Large and in charge ) had been monitoring the phone call with me And chose to spend his time lecturing me about being rude, rather than Being concerned about Inaccuracy made by the physician. This seems to be more and more typical these days without attitudes of pharmacists and these large corporate drugstore chains.. As I said, I will be using mail order from now on.. It's a shame because I like to support local businesses. But I believe Rite Aid which used to be called Thrifties... is headquartered somewhere in New York. So what's the big deal about loyalty? It has to be mutual. Courtesy and clarity also have to be mutual. read more

Im in the health care field and have a busy schedule, not only are the pharmacist and staff knowledgeable but they go out of their way to help you which is really appreciated during these isolated days with covid 19 for those of us that are exposed every day. Over the years (since 2015 I have witnessed professionalism and friendliness with other customers while standing in line at both the pharmacy waiting line and the checkout for other items. I look forward to going their: friendly staff in all departments, access to the bathroom easily which is important to me do to the nature of my work. I have heard compliments from my patients locally in the area also but most of them do not uses a computer so writing a review would be difficult. I have had vaccines also at this pharmacy and I trust each and everyone of them. I will give a referral to this pharmacy for those that I meet that have moved here and need a friendly pharmacy to visit in the 5 cities area. read more

I decided to give this pharmacy a try after reading the positive reviews. I brought my prescription in on Monday and they said they would have to order it and it would be ready on Thursday afternoon. I called them a few hours after I dropped off the prescription to make sure they ran it through my insurance. They said there was no problem. I went there on Thursday to pickup the prescription and they told me they could not fill it for nine more days. No phone call, nothing. Now I am out of my medication and my doctor is on vacation. read more

Near expired produce. Store in dire need of a dusting and general cleaning. Convenient if your staying in the area. Lots of parking and near the 101 freeway. read more

I love this store and everyone who works there .They have always been kind ,cheerful and understanding even when I've went in their and had a bad day ..From the pharmacy pple to the store manager Brandy who was extremely kind to me today .She didn't make me pay for a decoration that I felt bad about breaking and I offered to pay for it .Also I forgot my daughters meds in the cart and she ran to give them to me ..I'm very thankful to her ! read more

Needed help transferring prescriptions and they made it very easy.Pharmacist answered phone so I could talk to a person and gave helpful advice. Clean store with friendly staff. read more

Went in to buy a bottled water...got in line and before we got to the counter the cashier without acknowledging us, asked the gentleman BEHIND us if he was next and wanted to be helped. WTF? We go to the Rite Aid by our house and never have problems at the check out counter. Not sure if it was racial or she was just being rude...or both maybe. Never EVER will we go to that Rite Aid again while on vacation there. Awful AWFUL service. Go to the grocery store a few stores down! read more

Pharamist is extremely rude!!! Long story , but would never use this pharmacy again! Better off with CVS!

Went to get a prescription filled, the pharmacist was on a break and was told I needed to wait or come as the pharmacist had to dispense the medication in order to inform me on the usage, interactions etc. I returned to pick up the medication and the pharmacist was on break again. I waited a short period of time. The pharmacist handed me the medication and asked "Do you have any questions" I said no, he said okay and that was it. Feeling generally lousy I went home not even thinking of what I might ask, read the insert and then wondered why in the heck I was not advised of certain important interactions. It seemed ludicrous to ask me to if I had any questions, rather than a few simple explications and questions would have been appropriate and appreciated from the Pharmacist since I had to wait for him.....Do your Job!!!! read more

I came in at 9:00 am and no one was there yet. The pharmacy personal came a few minutes late which would have been fine but no one even acknowledged my presence. Someone should have at least acknowledged me by saying they will be right with me. My prescriptions were filled the day before so I just wanted to pay for them. At 9:07 someone said they could help me. I gave him my new insurance card and they said it would take 15 minutes for them to do what ever they needed to do. No explanation...they just said it's because they just opened. When I worked we always had to be there early and ready to help customers when the doors opened. At 9:35 I asked how much longer it would take. The prescriptions were filled already, they had them in their hands and they just needed to enter in my new insurance info. They said again that they were behind because they just opened! This is horrible service! When I complained they said they had computer issues and they had to restart the computer. Worse service ever! read more

The staff helping out with the ice cream was great. She greeted us and helped us promptly. Didn't shop in the rest of the store so I can't comment about that. read more

Loved this place. We forgot a few things while visiting Pismo Beach so stopped in to get items. Staff great Were able to get everything and they mentioned a buy one get one freed so we got it. Thanks. read more

On a recent visit to this Rite Aid Pharmacy, the pharmacist gave us special attention to help us with the needs of our special needs son. We so appreciate the respect and care for our son. read more

Stopped in this morning for supplies for a girls road trip. The manager (and everyone working there) was BEYOND helpful. They helped us find everything we needed! Definitely the place to go in Pismo! read more

This store is extremely organized. Staff is waiting on you hand and foot, basically. All the product is faced towards the customer and replenished properly! I love that about a store! I will come here again! read more

This review is mainly about the pharmacy. The entire pharmacy staff is outstanding. They are extremely helpful and efficient. They are also very friendly and know all their customers making it a very personal experience. The rest of the store is alway clean and tidy and stocked. read more

This review is for the pharmacy. Johann (the pharmacist), and Gladys(assistant) are great. They've been there for as long as I could remember. They even knew my mom. They always take care of us and answer all our questions. Johann does well explaining any/all drug interactions. They always remember our names and are very personable. Would trust this pharmacy over any other in the area. read more

Pharmacy staff was great, filled an out of town scrip with no issues and stayed late so I could pick it up. Yay Rite Aid Pismo!

Nice store good selection and nice people but everything here is about three dollars more than what it supposed to be. Set up to rip off the tourist crowd I guess... Better off buying the stuff at home before you go on vacation LOL read more

Always friendly service and now enjoying the beautiful remodel!!! Easy to find what i need, and great customer service.... their pharmacy is always there to help answer questions and no long lines.... i have been going now and bought enough that i get 20% off almost everything in the store... that s an amazing discount program and best part it gives the discount automatically :) i Don't have to log on their website to print out a coupon like other stores... also have great sales... and the 20% discount is on top of that... Wow! That makes it worth not driving to SLO big box stores save on gas and time... read more

Great, grwat, great. These people are so friendly I didn't know what to do. Walked me to everything I was looking for. Didn't have some things I need but the friendliness made up for it. If your nearby come in and shop read more

Store is clean, but staff are rude! I asked for help finding prepaid debit cards and clearly I missed them or I wouldn't have bothered asking geez!! read more

Excellent. The staff is super cool. Easy to get in and out of store quickly. Consistently have the best beer prices in town. Oftentimes have great deals on other products. Great seasonal products...Xmas, easter, etc. read more