It took 3 days and two 25 minute trips over the grade - after being informed that they had my…read moreprescription in stock - to learn that they screwed up the first attempt, and in the meantime, gave my reserved prescription to somebody else while they were fixing the error. This was my first experience ever with Costco Pharmacy and I will not be coming back. One person behind the counter was very helpful and another person was rather rude to me. In the long run if they're going to mess up that badly, I may as well go back to CVS.

This has been my pharmacy for 2 years now even though it's not the closest. Much better service by…read moreall means. This is really how all pharmacies should be be but aren't. Pleasant, efficient, professional.

The Pharmacist and I worked together to determine dose which the doctor hadn't really been too…read morespecific about (I happen to be a pharmacist too so we really put our heads together on this one!). The pharmacist paid attention to detail going above and beyond. He treated both my husband and I with compassion and care. As a side note, the technician seemed to be having a personal connection with another client that I witnessed. That is a classy organization. Personalization with respect and professionalism. Why go anywhere else?! This review is coming from a pharmacist who trained students and who has seen the best and the worst in my profession. I was impressed.

Really bad location hidden away in a bad area. Rexall Drugs - bet it won't be here in a year. Not…read moresurprised that you cannot attract positive people with CVS bright and shiny across the street. Nasty employee with a bad attitude and long hair. Forgets that she is serving the public and brings her negativity to work. Losing customers one at a time. Nipomo is a small town - can't afford to show meanness. Small towns have a long memory. On the way to CVS, the drug store with a heart. Never ever ever coming here again.

I cannot express enough how great my experience was with this company. I was visiting from out of…read moretown and injured my ankle and needed a wheelchair rental. Best Care Pharmacy went above and beyond to help me. The owner is very kind and helpful. The employee that helped me with my rental was very polite, efficient, and patient. Their prices were also impressive. Thank you guys so much for making our trip easier!

So a very helpful. Being a refugee from both CVS pharmacy and Vons: CVS the rudeness from them in…read morethe arroyo grande strip mall, The sadly overworked people at the CVS on March in San Luis Obispo. And Vons, with rather rude people as well, and an insistence on child lock, childproof caps on everything. And they won't change it because, they want everybody to have the same caps. So with bigger cap that's convertible, I can't fit them into my normal storage areas. Anyway not a big deal but the overwork that they suffer, the fact that there are long lines at the CVS store in Marsh and the fact that the Vons people can sometimes be rather rude as well as failing to fill some desperately needed pain medications on time, means I had to find somebody else. Luckily I found Best Care pharmacy. They have always been courteous, helpful, patient, and the place is never crowded, you never have to wait in a long line. As a matter of fact out of the five times I've been there I have only had to wait once for one person in front of me. They are very well staffed. According to the manager, the pharmacy and its medical equipment store has a total of 20 employees. The only thing they lack is what we used to call a fountain back in the '50s and '60s. That's where you could get a soda, a root rear float, a banana split, or a real milkshake. Not a foam shake like you get from McDonald's or in and out burger. But a real milkshake. Anyway my mind is wandering. They're a great place for prescriptions and medical equipment. Try them. You will like them.

I've been going here since 2020 and I love them. They're so friendly and one of them has even…read morememorized my name

I am sad to say we cannot recommend this local, independently owned pharmacy. We switched our…read morefamily's prescriptions over to JDX after Rite Aid closed in our town. We wanted to support a local business. I recently required several prescriptions postop for a knee replacement. There was some drama in that, whatever system JDX is using to process insurance claims was showing me as having no insurance (we called and confirmed with our prescription coverage that I do indeed have insurance). Even with that, we were willing to continue using JDX as cash payment customers. Last week, my surgeon called in a refill of my pain medication. They received the prescription on Tuesday, by the following Monday when I had not received notification that it had been filled, I called inquiring if they had received it. I was then told that the pharmacist needed to speak with my doctor. The girl on the phone stated they needed some more information since I was not an established customer (they had just filled four of my prescriptions five weeks earlier). About 20 minutes later I received a phone call from the pharmacist, grilling me about why I needed this medication (mind you, this was the exact same prescription they had given me five weeks earlier, with no questions asked ). Understanding that it is a narcotic and a controlled substance, I was happy to answer all of his questions. Then he wanted more detail on a known allergy to a similar pain medication that I used several decades ago. Then he wanted to know if I use another pharmacy... I explained that we have an online pharmacy that I use for maintenance medications in which I received a 90 day supply. Our intention has always been to use JDX for those incidental, short term prescriptions that we need from our doctors (we have used this same set-up with other pharmacies, with no issue). He asked why I did not have this prescription for my pain mediation filled online, I explained that I did not need a 90 day supply, and we wanted to fill it locally. The pharmacist then informed me that I needed to either switch all of my medications over to JDX, including the online prescriptions, or not use JDX at all. We opted to discontinue using JDX and will be transferring all of our prescriptions to another local pharmacy. This has been a very disappointing experience.

They've always been great and they are handling the huge uptick in customers with grace. It's easy…read moreto schedule your vaccines as well. And when I look at Good Rx their prices were most of the time better than Costco. Thank you Ralph's pharmacy!!

I understand they're real busy since Rite Aid has closed, but why can they not answer their phones…read morethis automated thing is crazy you call in your prescription or the doctor calls it in and it takes three days to get your prescription. Not a good thing.

Communication, dont tell a customer you have medication in stock or can order it. Then when coming…read morein you dont have it and dont carry it.

The staff is so helpful! I always feel rushed at other pharmacy but here the guys take their time…read moreto answer all my questions. Thank you!

Such great service and a sweet little shop that is well stocked…read more They helped fill something emergenly and were professional and helpful

This pharmacy only caters to a specific group of people. If you have insurance they will do…read moreeverything in their power to make you get your prescriptions filled elsewhere. Initially the process was ok but I've never had an order take less than a week. Then I was told that insurance companies were "squeezing" them on pricing so I had to pay the difference between what insurance would pay and the profit they wanted. Finally they added a $30 "surcharge" to every visit. I finally had it after I picked up 2 prescriptions and the total was over $100! They also have inexperienced counter help who were unable to answer any questions and simply handed me a piece of paper that said the insurance companies were to blame. I had to take my business elsewhere, these people are taking out their anger at insurance companies on customers.

You are immediately greeted upon entering the store. The…read moreselection of items, beautifully displayed, makes it an easy task to find a gift for any occasion. The prices are very reasonable. It is my go to store every time I visit Los Osos/ Baywood Park .

I want this to be five stars, but I cannot. I'm so glad this store is here. They have a lot of gift…read moreoptions, which is why I shop here. I don't use this pharmacy but the pharmacist seems really nice. I did see a sign up that they are unable to take new prescriptions at this time. There's a small selection of pharmacy-type items, like first aid and some beauty products. The gifts are their big thing, though- for pretty much any occasion. They also offer free gift wrapping with nice paper, ribbon, and a gold foil Rexall sticker on the package. My main hesitation for that fifth star is the unrelenting onslaught of "can I help you"s, where it almost feels like you're being monitored while you browse. Of course it's always great to have help when you need it, but I find this level of engagement disconcerting and it makes me want to hurry up and get out of there. The prices on most items are higher than my budget allows, but they seem to be making the model work. I bought a pair of earrings here for $40 last week. It was too close to closing to have it gift wrapped but the cashier asked if I'd like a box for them. When I got home I realized she'd bent the cardboard card the earrings were mounted on to fit it into the box. Not a big deal but this did not make for a great presentation of them as a gift. This has not been my experience usually, as they almost always do a very nice job with the (free!) gift wrapping. They are closed on Sundays.