The very best gun sales & training in AZ. Absolute favorite…read more Charlie is trustworthy, well priced, LOCAL and always available to help. STRAPT is the only way to go for gun sales, service, ammo, customization, security and training. I highly recommend STRAPT for all your equipment needs.

I'm 45 years old disabled veteran, and I had to go to Phoenix Arizona for my health originally I…read morethought I was gonna have to find a nursing home. Long story short TBI exposure left me with some medical problems I was overheated needed to go to the VA for some fluids. I'm a law abiding American was my enhanced permit and no firearms are allowed on VA property. I almost passed out. It was 120° outside getting my firearms out of the vehicle (I had to dig) I was living in campgrounds and things to that nature to make appointments. I had almost no money until my check went in two days asked if they could watch my firearms while I went to the VA. I was there longer than I thought so the next day they charged me $35 to hold onto my firearms. Which is OK if when I was waiting in the morning, parked in the shade where a big lifted truck that says STRAPPED ARMORY(if you're a guy and driver lifted truck that says strapped. Your definitely not enough said) he pretended to not know me. Trying to see if he could skate by saying didn't leave firearms there. I'm in tried to convince me he didn't know me. My firearms are better than anything. He had. When I was there before my brain was swelling and I was stuttering and had to give him a number to call if I passed out... yeah. Dishonesty! Yeah that's the type of guy you're dealing with when you go there. I'm from East Tennessee. It might just be a different world out here., But the man knows about as much about fishing as he does firearms and that's not much. He knows how to make money and that's about it. integrity is zero! I will say the young man that waited on me sort of large fellow. I can't remember his name tattoos really good dude solid he should be running the place. I actually think he's a good dude probably a Vet. Somebody needs to hire that guy and pay him, he's running show. I had to sell a 1911 there at an enormous loss just to get gas to get up the road. That's on me. Everything else is between him and his maker. In my opinion- Just a warning to anyone out there that was thinking about doing business with him if he's willing to try to rip off of Vetran with a head injury... enough said....

A priceless experience: My 7 year old son has an extreme interest in firearms. I brought him to the…read morePhoenix location for gun safety rules and educate when being around or using a gun. Randy was exceptional! I can't speak highly enough of him. He got right down to business. Worked great with my child. My son was calm, focused and had the time of his life! He gained so much knowledge just with one Personal instructor class. I will definitely be taking my son back immediately. Randy was an entire vibe and amazing instructor.

Even when they are busy they take time to let you know they will be with you in "x" minutes. Great…read moreprices and even better selection. Very knowledgeable sales staffs

I was cleaning my EZ 9mm and the pistol got stuck on reassembling it. Jammed up good. I took it in…read moreto Elite Ordnance and the gentlemen behind the counter not only unjammed my pistol but show me a few tips on handling it. It was my first time in being in this shop being a new gun owner but Elite Ordnance will definitely be my go to for any issues I may have or purchases I may need. Very impressed with the customer service. Highly recommend! Paula

This is an amazing gun store. Mike, the owner and his staff Scott, are extremely personal to deal…read morewith. I have several guns which I need help ordering and they have totally devoted their time to help me what I needed. Both gentleman have many decades of experiences and knowledge of fire arms and actual field experiences. You gotta still their wisdom's. Thank you, Elite Ordnance Mfg. Great Job!

Great staff and service! They will spend the time with you to make sure your purchase is the best…read morechoice for you.

Customer service! Definitely customer service!! These guys have never met a frown they didn't like.read more

What a nice family owned business. They offer not only guns, supplies and ammo but safety classes…read moreand FREE advice. They are able and willing to order anything you could want. I asked for a specific item, and the owner checked with 5 distributors to get the best price. Buy local and keep this place in business. It is worthy. Btw, I took one of their classes. Taught by a retired police officer. Great with safety and current laws. This is helpful bc no matter how much experience you have, laws change and it's important to keep up on them if you are a responsible gun owner. IMHO.

Family Owner! They are very nice people …read more They always try to help you find what you need .

I had several trigger jobs done by Chandler Tactical Firearms. All the work was completed quickly…read moreand professionally.

Almost the worst service I've ever had. Took a new glock in For ceracote. I was very specific about…read moreone part. After waiting a week past the expected due date I went in and it was not painted correct. Iwas unhappy buttheysaid they would correct it. They said 2 more weeks. After over 3 weeks I went to check on it. It was done and the guy said it was ready 8 days after I dropped it off. That really pissed me off They had my email and phone but there customer service is so shitty they never contacted me . The first time could have been an oversight but the second time is a problem. Their only remedy was to say sorry. Yes they are a sorry excuse of a shop. I jad just bought a suppressor from them and need another suppressor and a barrel. Ill be taking my business elsewhere. The ceracote was great but as a disabled vet and retired Leo I will never spend another dime at chandler tatical and ill be letting everyone I know about this horrible experience. I doubt it will matter to them but ill do my best I'd do 1 star but the paint was great

First of all, I have only done a few reviews in my entire life, but I felt compelled to do this one…read morebecause of the great experience I had at DK Defense! I felt that the staff actually talked WITH me, not at me. There was no pressure to buy "the flavor of the month". They answered all of my questions (and boy did I have plenty) they offered great advice, and they were very patient, knowledgeable and friendly. Even though they have a great selection on site, the firearm I ended up selecting was not in stock at the time, so they ordered it for me and it only took a few days to come in. The prices are really competitive and were actually less than the big discount sporting goods stores. In fact, their ammo prices and accessories were actually super competitive too and they have a great selection. I will be a repeat customer as this is now my go-to local firearm and ammo store. Please go there and see what I mean. You won't be disappointed and I am sure you will be as happy as I am.

I first came upon Dk Defense for an FFL transfer for a purchase at Buds. Be treating me better than…read moremost shops when I buy the gun directly. In addition, there was a technical modification required that they did very quickly at a nominal fee. I've probably bought four Gun since then from Dk defense all four were priced lower than the big supplier in Tennessee. They had to order Gun. I still got it quicker than I would've if I submitted an online order and I know a lot of people go go online for what they perceived to be a cheaper price for guns only to discover they could've gotten the gun 2 to 5% cheap cheaper at at Dk Defense and save by not having pay the FFL transfer fee. Krista and Dan are great to deal, very friendly very knowledgeable. Calling on DK is like visiting friends. I consider DK my one stop gun shop in the valley.

CASEY IS AMAZING!!!! Super patient…read more Customer service amazing. I hope someone from management is reading this. I came here with my elderly father who is a gun collector and retired military. He is getting old so we needed someone with patience. My father spent over $4000 on 3 firearms. The gentlemen who helped us 3 weeks ago. ( will not mention names ) was nothing like Casey We are business owners ourselves and understand one thing. It's never the place. It's always the people Thank you Casey!!! WE APPRECIATE YOU!!! Father and son customers. Will be back to see Casey again.

Subject: Concern Regarding Customer Service Experience at Tombstone Firearms - Metro Center…read moreLocation Dear Tombstone Firearms Management, Good evening. I am writing to bring to your attention an issue I experienced at your Tombstone Firearms store located near the old Metro Center, off the Black Canyon I-17 freeway and Dunlap Road. On December 15, 2025, at approximately 1:45 PM, I visited the store intending to purchase an H&K 9mm MP5, which I had previously seen at a very competitive price. Unfortunately, my visit was disappointing due to the lack of attention and professionalism from the staff on duty. Although the store was not busy at the time, I was initially ignored upon entering. I understand that one staff member was assisting another customer, which is completely reasonable, but there appeared to be only one person behind the counter. After waiting for some time, I sought assistance from another employee, who seemed visibly bothered and uninterested in helping. He provided little to no information about the firearm and gave the impression that he would rather not be there. After waiting roughly twenty minutes, I was finally shown the weapon, but the interaction lacked enthusiasm, courtesy, and professionalism. While I recognize that every business can have off days, I believe that all customers--regardless of the cost of their intended purchase--should receive respectful and attentive service. I wanted to share this feedback not out of frustration, but in the hope that it helps improve the customer experience for future visitors. Professionalism and common courtesy should be standard practice, especially in a store representing high-quality products and a respected brand. Thank you for your time and understanding. I would appreciate confirmation that this message has been received and that the matter will be reviewed.

Placed an online order for an optic. Was accidentally sent a used optic, however Ryan in their…read moreCustomer Service Dept fixed the issue and was extremely apologetic for their mistake. Ryan called and offered me several options. In the end their customer service saved the day. If you are looking for ammo or firearm parts, True Shot is the place to get them from. Buy with confidence.

My husband asked for a switch blade and they sold us a folding knife. Wr didn't open the box u til…read morewe were outside and would we walked right back in within 2 minutes and we were not allow an immediate return.

I was searching for a very specific firearm and Legendary Guns absolutely delivered. Jennifer went…read moreabove and beyond to track one down for me, demonstrating exceptional customer service every step of the way. She kept me consistently updated throughout the process, communicated clearly, and made me feel genuinely taken care of. When one finally arrived in the store, she texted me immediately, which made the whole experience feel personal and seamless. As fate would have it, it even arrived just in time for Christmas, which made it all the more special. From start to finish, the experience was smooth, professional, and enjoyable. I can't recommend Legendary Guns highly enough, especially if you are looking for knowledgeable staff who truly care about their customers.

Such a nice place to do business with. I've been wanting a shotgun for years and I finally bit the…read morebullet (no pun intended). Jen and Raul were so great to work with and this was by far the fastest experience purchasing a firearm. These are the shops that deserve business. They're super fair, transparent, and friendly. I absolutely love my Mossberg 500 and I'd be more than happy to come back and purchase another firearm from them.