I'm impressed. No, I'm very impressed…read more
First -- and to me, this is vital -- the staff is honest, truthful, and those I talked with said something you don't hear that often: "I don't know." when I asked questions about one thing or another that the individual wasn't sure of the information. The two questions I asked that got this response brought about another response: "I'll find out." I ask hard questions and was given the truth. The young veteran I spoke with didn't give me a lot of sales talk or BRAVO SIERRA when I asked about product lines: he offered factual information -- and DID NOT offer his opinion unless I asked for it and/or his recommendations.
I like that when dealing with expensive tools -- especially firearms.
What a store!
I was personally greeted when I entered the store. Nice people. Very competent. Exceptionally knowledgeable: you're not going to find the Home Depot cashier who works stocking shelves who doesn't know a thing about swinging a hammer in this store: everyone here knows what they sell -- the pros and cons, too -- and loves their job. (You can tell that about people... frankly, it's aggravating to wait a long time to be helped, only to find someone who acts as though you're an inconvenient nuisance taking up their time).
I was very impressed by their selection, and something else: not ONE thing I looked at was a cheap imitation of poor quality. No crappy merchandise.
Their rifle, pistol, and shotgun selections were top-rate... AND THE PRICES VERY REASONABLE, substantially lower than Sportsman's Warehouse, Bass Pro Shop, Cabela's.
Their ammunition were quality brands, AND THE PRICES WERE VERY REASONABLE, their shelves well-stocked, with many options of brands, projectile weight, muzzle velocities, etc, for both range ammo and defensive ammunition. Intended to purchase 4 boxes: left with eight.
One other thing that I want to mention: while I was looking at rifles and pistols, I was VERY IMPRESSED by the individual's "muzzle discipline"... not once did I see unsafe handling of a firearm; and before I was handed a pistol or rifle, the store employee checked the magazine and breech to ascertain the the firearm was unloaded.
One other thing I observed, and as both an instructor AND Range Safety Officer, I really like this: there were a number of females of the species in the store (customers), and they were treated with professionalism and courtesy. [One thing that really irks me is to hear a store employee ask a female customer "What are you looking for, honey?" as I've seen in a number of Phoenix firearm stores: my partner is one of the finest marksmen I've ever met and -- and, asked that question at Sportsman's Warehouse (North 27th Avenue, Phoenix) -- refuses to ever be a customer there or at any other Sportsman's Warehouse.
IN CONCLUSION:
Safety is their number 1 priority
Excellent, clean facility, well laid-out
Well-stocked
Many selections
Excellent, quality merchandise
Very competitive prices
Professional, very knowledgeable, experienced, courteous, and friendly staff
I'll be back.