Went in to look for new countertops and met with Jonathan K who could have cared less I was there…read more He seemed bothered to help me and a bit snooty. I guess since I didn't arrive in a BMW I wasn't worth their time. Even if they are the lowest cost I won't be using them.

They have a very nice selection of full slabs and remnant pieces, however the amount of phone and…read moreemail tag we have had to do is extremely annoying. Also, a little heads up for COVID times, none of the employees wear a mask. They are very open about it and claim that none of them wear one.

Dale replaced our kitchen floor with porcelain tile and did an excellent job. He went above and…read morebeyond to make sure everything was perfect. We have used a lot of contractors over the years and Crown Tile is by far the best yet. We will be using Crown again to remodel our bathroom. We highly

I recommend Crown Tile with much enthusiasm. Dale responded quickly and helpfully to my initial…read morerequest for information and every time I messaged him my numerous questions thereafter! He was patient and flexible, and he reduced his charge generously when I ultimately decided to do a little less tile area. He is very knowledgeable, careful, clean, and artistic. Dale and his helper were both prompt and efficient, yet fun, friendly and pleasant. The tiling came out stunningly, and we are getting tons of compliments.

144 Male I can't say…read moreenough about Grossman's Bargain Outlet! They have just about everything there that no one else wanted! Accept me! I wanted green turf carpet, and they had it! In spades! Best place to buy cheep tile if you never plan on matching it in the future. And knobs! I didn't know how expensive knobs were until i went to another store and found expensive knobs that cost alot. Gramma like the sinks. Not sure why...I think she has a thing for stainless steal. They don't have everything like the big stores, but they have everything else.

Highly recommend! A few years ago we updated our kitchen and we were very pleased with the…read morecountertop. Looks awesome. Most recently we updated our fireplace and they did our surround and it also looks great. Very good workmanship, attention to detail and competitive price. Geary Yarnes

From the owner: With being such a small business family-owned located in the industrial area of Lockport, we pride…read moreourselves on outstanding customer service throughout your whole process. Our work reflects how we feel about every customer's job, it has been described through our five star ratings.

Asked owner for trim threshold that was told to me by his guy Greg that would leave one and it…read morewasn't with the material told me wasn't part of the deal Ok I told him but his kid said they would handle it from original deal; their customer Service is not customer centric especially with their original installer from my original review. Arrogant sales man and does not listen Go else where or get Greg to do side work he the polite one

My husband and I have bought carpet and flooring from here for years. Never a complaint and…read moreexcellent people to work with!

We have nothing but great things to say about BB Home Improvement (Bob & Chris). They do quality…read morework at the quoted price (which was reasonable). We even tacked on some additional projects while they were working which they had no problem taking care of. Highly recommend.

From the owner: Kitchen & bathroom remodeling, flooring, window & door installation & replacements as well as…read moredecks, porches and siding installation.

Update to my below post. I came home and my sink fell in damaging my garbage disposal. This place…read moreshould be put out of business. They have no idea what they are doing. Clips were supposed to be used. They only used glue!

Matt, Miranda, Joe and Cole are the best! This young energetic team know how to get the job done…read moreefficiently, neatly, on time and on budget. This is a contractor that is one if the very few. They tell you what they're going to do and then surprisingly, they actually do it. I recommend this company without reservation.

We had a follow up visit to order custom cabinets and countertop for our bathroom renovation…read more Sixten took great care with us, patiently answering all our questions and finalizing our order. What an amazing asset she is to this location!

I go into the Lockport HD to spend 2 grand for my home. 4:30 PM- No pro desk service- This is a…read moreFriday- How does this place stay in business? I complained about poor lumber quality. Told, " If I don't buy it,someone else will." That is true because contractors will put any piece of crap in your home. This is not the first time I was force to drive to Lowe's. Last time I had no help at Lockport HD- I spent 8 grand at lowe's. Plus Lowe's took HD 10% offer. They actually had people working the pro desk. Ready to help. NOT wasting my gas and time having to constantly return to the store- IN, an out-- The way it should be. I do believe I will drive the extra 15 miles to deal with a store that wants my business.

We worked with Trish at Kitchen World as part of our project to remodel our kitchen and first floor…read morebath. It was an outstanding experience. Trish met with us in our home to see the space and hear our vision. She designed a layout that was realistic for our budget and still met our expectations for the updated space. She helped us throughout the entire process and was very patient even while explaining the differences in options since this was our first remodel experience. Trish also connected us with a contractor who was already a KW installer and had familiarity with the pieces. The entire process was so smooth and the entire project finished on time, on budget, and exactly what we envisioned. It has been almost 5 months and we absolutely love our updated kitchen! Huge thanks to Trish and Shoulda Called Vince for the amazing work.

I thought they were a premier company of some sort since my dad recommended them. Mat came to our…read morehouse, took measurements and I never heard from him again. I called a week later, left a voicemail and no response. Probably end up using Home Depot or Lowe's. They have been much more responsive

Every time we go to this store it is a disaster! Never have merchandise for coupon items, returns…read moreare painful and customer service and other workers are really nice but very ill informed.

Very unfriendly customer service. First call, hung up on. 2nd call, very short, curt, and no…read moremannrrs whatsoever. I won't be shopping at the Lockport location ever!