Very unfriendly customer service. First call, hung up on. 2nd call, very short, curt, and no…read moremannrrs whatsoever. I won't be shopping at the Lockport location ever!

Every time we go to this store it is a disaster! Never have merchandise for coupon items, returns…read moreare painful and customer service and other workers are really nice but very ill informed.

Yelp apparently has added this site as WOLF Nursery does not have it's own website. The name of the…read morenursery is Wolf Nursery, not Wolf's. Anyway, without several reviews, how can a company be properly rated? Here's my take. I was initially quite disappointed with the load of gravel I received from Wolf. It was properly graded and I was satisfied with that. But when I complained that it did not match a similar job done at a neighboring location, on the same day, with the same size gravel, I was told I must have meant to order a larger stone (#1). Well, being a woman and not knowing my stone grades/sizes, I still did not think this explained the difference in appearance between the two jobs (the other job was done by Wolf at my suggestion, but these other people have always had Wolf do their parking lot area when needed. I just happened to know they were in need of stone at the same time I needed it, so I told the owner to contact them). Anyway, the owner came out and saw what I was referring to as a *problem*. He again stated I must have wanted a larger size stone. Although I didn't understand why the difference in the two jobs, I offered to pay for more stone to reach the consistency I had hoped for. The owner immediately said he "just wanted me to be happy" with my driveway and said he would have another load of stone brought and applied at no extra charge. I believe I spoke to him in person on Friday afternoon, and the following Monday morning at 8:00 am a load of stone and a Wolf Nursery employee arrived! I had to go away right at that time, but I came back 3 hours later to a BEAUTIFUL driveway! You can draw your own conclusions for this narrative, but, in my mind, a company will stand behind their products and services, and, in this case, Wolf Nursery certainly DID!

One of the employees, Andy, is very nice and helpful. He responded to my questions quick with…read morepassion.

Beautiful full healthy plants. Great prices and friendly staff…read more The only place I buy my large beautiful ferns for my front porch and backyard. I love their two friendly dogs. Thank you Boka Farms!!! Patti Jo

Love the lawn jockeys, I have bought a couple, everyone loves them, its hard to find large lawn…read moreornaments, I love your selection

You have to be a savage to shop here, because it's a Savage Garden Center. Oh wait…read more The Garden Center is pretty good at most big Walmarts, although they don't have a lot of safe versions of things like pesticides, I've noticed. This is the Walmart for Lockport and they recently redesigned it and turned it into a huge extensive Walmart Supercenter - now it seems like everyone in Lockport and anywhere near Lockport drive here to use it. So yes - Gets a little clustered and busy at times, but it's still a good location to pick up a little bit of everything you need. I can't stand Walmart but I still shop here (and especially the Transit Williamsville location) more than I want to, so I can't give them the lowest rating.

Bradley was a big help - in my purchase of a $168 lawnmower on 5/20. He called in some other…read morestaffers and they freed up the display model. It was explained to me: not to add oil { like with a snow blower } to the 87 grade gasoline since this would fry the motor. Bradley then asked if there were other items and then completed the purchase with my Mastercard. He and a muscle girl then picked up the mower and placed it in the back of my SUV ( I told him that I was somewhat crippled ). / On 5/19, I had attempted to purchase this mower online with my Mastercard. 1st I was informed that my password did not match my email address; then later - that the 3 digit numeral on the back of the card did not match the account number of on the front. I was then on the phone to Walmart Lockport and also the Corporate Headquarters for over an hour. Finally, I called Citizens Bank and spoke to Hamlin in the Customer Service Department. He confirmed that the numeral + number were a match. So I cut to the quick and drove to Lockport - to make a timely purchase, before the currency got a lot worse [ as I told Bradley et.al. ] We'll have to see if Central Bank Digital Currencies are allowed to replace the Dollar - according to the WEF, this could be $30 - 50 trillion in liquidity !

We stopped here while out shopping for a new buffet/sideboard for our dining room. We currently…read morehave an old/antique buffet and China cabinet that we're thinking of replacing and liked the thought of possibly shopping local rather than in the larger furniture chains. Unfortunately that thought ended when we walked in the door. The saleswoman pretty much told us they no longer make such things, not just that they didn't carry them. When we said we'd look around anyways to see what else they might have she seemed to dismiss us. It was almost the opposite experience you can sometimes get where a salesperson follows you around the store. She didn't even acknowledge us when we were leaving. So on to the big chain stores where there were plenty of options. Didn't find exactly what were looking for but we know we have choices. Not sure what bothered me more, her lack of knowledge on furniture or her attitude. Either way we won't be back. 2021-134

Purchased a Lazy Boy recliner with a special order fabric. Sales lady, Debbie, was very helpful…read more The recliner was delivered on the day and time that was promised. The delivery men did an excellent job of setting up the new chair and taking the old chair to the curb. I highly recommend this place. Very good experience.

Unfortunately, they closed the Lockport store. I like going here, it was smaller than Home Depot…read moreand there was always staff to help you. I could get in and get out. Plus, no self check out! I hate them, they only take jobs away, they never work right, they're a pain. Loved Valu because you got a real live person!

This Valu Home Center is the best! They are always helpful without being intrusive. They give you…read moresuch personalized service it makes purchasing easy. They have a great selection of items for all things related to your home. My favorite is during gardening season, but even at the holidays this is a wonderful place to stop. I have not even mentioned their paint department! Amazing! I have never gone wrong getting paint here. Paint supplies are easy to find. Color matches are perfect. They are even offering service to your car.

We had a follow up visit to order custom cabinets and countertop for our bathroom renovation…read more Sixten took great care with us, patiently answering all our questions and finalizing our order. What an amazing asset she is to this location!

I go into the Lockport HD to spend 2 grand for my home. 4:30 PM- No pro desk service- This is a…read moreFriday- How does this place stay in business? I complained about poor lumber quality. Told, " If I don't buy it,someone else will." That is true because contractors will put any piece of crap in your home. This is not the first time I was force to drive to Lowe's. Last time I had no help at Lockport HD- I spent 8 grand at lowe's. Plus Lowe's took HD 10% offer. They actually had people working the pro desk. Ready to help. NOT wasting my gas and time having to constantly return to the store- IN, an out-- The way it should be. I do believe I will drive the extra 15 miles to deal with a store that wants my business.