We learned about The Red Leaf Milling Company from our HVAC contractor, who matter of factly asked…read moreif we reached out to John (the owner). After a terribly unpleasant kitchen and bath place visit, we called and John stayed late while we drove to Newfane to visit his showroom. As soon as we stepped inside this unpretentious set up, I knew we'd found our cabinet maker. We chatted and learned way more than imaginable about cabinetry and countertops. He even opened a drawer and (gulp) stood in it. That is how sturdy he builds cabinets. Handsome gorgeous cabinets. John has the entire process of building cabinets to an art. He visited our home on several occasions and gave input and advice as needed. We visited the slab yard and selected granite from the beautiful pieces available. Once he measured he returned and double checked with us certain areas so he could build the most efficient spacious cabinets possible. John is a stellar carpenter and doesn't like to waste any space, claiming to be all thriller, no filler (no faux panels). We honestly listened to John when it came to best depth, width and such details. This is his forte. He reminded us regularly that he wants us to have it our way. When he suggested knobs (and a place online to order) and not pulls we listened. The cabinets come with all slow close, superior hinges, and made for your needs. The shelving has sturdy metal grommets and pegs and holds 60% more weight than standard cabinetry allows. I asked for a cabinet to store my stringed instruments and got that. He even lowered the placement available for the oven/microwave combo 4" so it'd be easier for vertically-challenged me to reach! Plus full depth over the refrigerator storage cabinet. So very happy with this local business.

After multiple times of going into another counter top company in Lockport and asking for a quote…read morethree different times, a friend referred us to John at Red Leaf Milling. We called on a Saturday morning and he answered right away. We asked if we could make an appointment. He was very accommodating and said that he could squeeze us in between two other appointments that day. He showed us some products, gave us a tour and gave us a quote right on the spot. We were so impressed we decided to do the job. We were not disappointed! John came out to do the measuring and then a week later was there to do the install. He answered any questions we had, was SUPER neat, we are clean freaks so we very much appreciated that! I can't recommend Red Leaf Milling enough! Turns out we eventually got the quote from the Lockport company, after a month of asking for it, and they were more expensive than Red Leaf Milling and their product was inferior. So happy with our experience from start to finish! Thank you John!

This is the second time I've used Ed Young Plumbing (different issues) and they are prompt, polite,…read moreand reasonably priced. I would not look elsewhere. PS my Plumber today was a very pleasant person too.

This was my first time in an Ace Hardware! I came in because I needed contact paper for a craft and…read moreAce came up as having it the cheapest as I searched online. I visited on a Saturday morning and was greeted as soon as I entered, and an employee offered to help me find the contact paper right away. The cashier also cashed me out quickly. Overall I had a good experience and would come here again if I needed something from a home improvement store.

This isn't somewhere I frequent because let's face it, how often do I need to go into a hardware…read morestore. This most recent visit was to buy a new toilet. After researching online we discovered that Valu had the one we wanted. We were greeted warmly at the door by both the cashier and a gentleman asking if we needed help, though not in a pushy way. We declined because we like to be able to look at merchandise prior to having an employee with us. Once we checked it out and decided on our purchase we were able to get an employee right away to go to the back to bring it out for us. They wheeled it up to the cashier for us and then loaded it into our car. Quick and easy. If they carried more items I needed I'd shop there more often. 21-3

I used to dread going to the hardware store, feeling overwhelmed by the hundreds of different types…read moreof nuts and bolts, tools, paints, pipes, wood beams and boards, electrical wiring etc and a million other things that I don't understand what the heck they are used for. That dreaded feeling I'm going to walk the long aisles, up and down, and still not finding the specific thing I need. Exhausted, like I just went to the gym type of feeling. Is not the feeling I get when I enter a Valu home center. I like going there because it's a midsize hardware store, easy to find what you need, very decent prices (especially if you enroll in their rewards program) and best of all their really is "customer service." Today, like many days before when I entered the store, a friendly employee was quick to greet me and asked me if they could help to find me what I'm looking for. When I'm so pressed for time, this means a lot to me. I often find the very thing I came to the store for, but because I'm not scouring through a humongous store, I end up having a few minutes to browse for other things that I might want to buy in the future. Now I have my eyes set on LED lighting for under the kitchen cabinets and an American Standard toilet. Exciting stuff!! Maybe Santa will bring me these goodies? I've been a very good girl this year. Funny thing, five years ago I bought a bookshelf at this very store that I really grown to appreciate use in my home office. Having moved to a new house recently, I thought it would be nice to have one more bookshelf to make a pair. One would not expect to buy furniture in a hardware store, but surprisingly Valu has a great selection of affordable and stylish wood furniture. The furniture brand name is Sauder. Valu sells this brand a few dollars cheaper than if you bought it directly from Sauder on their website. The store manager Joe, was very pleasant and efficient. He sweetened the deal by giving me a discount on the floor model and setting up delivery and a decent price. I couldn't be happier! Truly, the customer service is golden. It's what make me a repeat and happy customer. Plus, Valu is a family business. Not a publically traded company. They have thirty plus stores in New York and Pennsylvania. I'd much rather support a family business.

You go here instead of Home Depot for the customer service, convenient store size and to support a…read morelocal business. The rewards program, if you take advantage of it, makes pricing comparable to the big box hardware stores. Location location location. Whenever you can avoid the traffic of transit rd in Lockport I think that puts a check in the pros column too.

I have the best luck here! Excellent staff. Hav been doing some home remodeling projects and this…read moreplace has been wonderful!

Phil is always fun to do business with. The service has always been quality as well as the…read morefurniture.

Amazing Furniture Shop! This place will take you back to the good old days. The staff and owner…read morewere a riot and so fun to work with!! They've been in business for 115 years and now I can see why! I traveled to this store because they sell a specific brand of furniture I was looking for (Jackson). I called ahead and knew they had the sectional sofa that I was looking for and I wanted to see it in person before I purchased. I was about 90% sure I was going to purchase from them because I owned this couch before but the service that I received from the owner had me sold. Phil was super friendly and was cracking jokes with us. Jim was also very nice and he made us a great deal! Delivery is free even to the Buffalo area, which is something that you don't often receive! This little family owned shop is highly recommended! 5/5 stars all around.

This is very , to the Culver Road store in Rochester, New York. Its one room is staffed by very…read morenice and helpful older volunteers. And boy, can you find some bargains here! I walked in, and in two minutes snagged a brand new exterior light fixture for my mother's house. 2 minutes more and I got 5 matching knobs for her bathroom cabinets. Did I mention they were brand new, too? My entire haul was $8.62, including tax. The largest selection is in furniture, but they also have flourescnt tube lights for $2 each, a large assortment of interior and some exterior doors, some sinks, door knobs and brand new handles, hinges and knobs. While there's bargains, and most items are grouped by category, they're displayed a bit haphazardly. It's also a bit dimly lit. However, for the bargains I found, I would've gladly brought a flashlight. There's free on-street parking right in front of the building. It's located diagonally across the street from Pok a Dot.

I've been in several times looking for house-related things and so far they have had almost…read moreeverything I need. There is basically no signage and it can be hard to figure out where things are, but just ask and the guy at the counter knows where everything is. The staff has been super helpful every time I go in. Maybe a bit over-watchful but honestly I can't blame them for that. There are no lines in the small parking lot and it is not super clear where to park. Maybe anywhere is fine? The aisles are very tight and a bit claustrophobic. This isn't a place where you go and wander around to look at everything and find inspiration... it is a place where you need a thing, then you go and buy that thing and go back home to finish the repairs or project. Gardening stuff, plumbing repairs, painting supplies, butane for lighters, autumn mums, if you need it for your home they probably have it tucked away someplace. Prices are reasonable. Plus it's great to have a local place to buy stuff instead of giving money to the big box stores.

Been there for 90 years on Tonawanda Street you can find really hard to find stuff for your old…read morehome in the neighborhood. Service is kind of unfriendly and guarded, but I guess that's part of the course in Trump's America. Prices were on par with what it should be.

I consider my jeans as hardware. Because the more I eat, the harder it gets to ware them…read more What is really amazing about Hector's? (1) The customer service, just like the old days. Forget Home Depot. (2) The prices are fantastic and reasonable for the small things that shouldn't cost a lot, but do at other places. I would highly recommend Hector's to anyone and everyone, even though I know absolutely nothing about hardware.

Love Hectors Hardware for their old style customer service approach. A couple of great guys were…read morerunning the place the day I came in. Was able to quickly find the items I needed and was tempted to buy a few things that was not on my list. A great alternative to Home Depot.