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    Kitchen World

    3.0 (23 reviews)
    Closed 9:00 am - 8:30 pm
    Updated 2 weeks ago

    Services - Kitchen World

    Custom cabinet construction

    Pre-made cabinet installation

    Kitchen World Photos

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    2 months ago

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    3 months ago

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    Rebekah B.

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    5 months ago

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    6 years ago

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    7 years ago

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    5 years ago

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    10 years ago

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    11 years ago

    Very poor customer service after the sale. Damaged our appliances and did not take responsibility

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    10 years ago

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    9 years ago

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    13 years ago

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    8 years ago

    Service was ok and although items ordered were late and had to postpone installation, the managers assisted well.

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    10 years ago

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    Randal S.

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    9 years ago

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    Ask the Community - Kitchen World

    Review Highlights - Kitchen World

    My designer, Trish, was extremely detail oriented, helping guide me to a kitchen of my dreams.

    Mentioned in 5 reviews

    Read more highlights

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    $$

    Black Rock

    It was originally named "Artisa Kitchen" but local artists started complaining that, in fact, art…read moreis not a kitchen. Which is debatable, really. So they changed their name and added a letter to both words, and hey presto. Four stars because it's expensive, but there's not a lot of cheap-end home interior stuff out there, especially not that looks this good. You have to be moderately wealthy to afford the "ready made rooms" on display in here. If you're into remodeling the inside of your home, you'll probably find this place orgasmic. The employees are very friendly, patient, and there was no sort of high-pressure sales tactics as far as I could tell. Or maybe people just know better because they take one look at me and realize I'm unsellable. Or maybe it's just that the products in here are so impressive and top-of-the-line that they don't need to really push to sell anything. I can't afford to shop here, but it's a hell of a great place to bring a girl who has her own house or wants her own house. Then I get rewarded with a make out session in the parking lot. Everyone's happy.

    This place is gigantic, and their two floors are chock full of the latest in kitchen equipment. I…read moreadore all the different setups they hae, and I spent my time there opening every single door and drawer. Each oven and fridge was nicer than the next. I could daydream about a kitchen like that for hours. It was rough to go back home to my old kitchen! The items are all top of the line and completely out of my price range- I don't know if I could ever afford a single appliance from this store, but it is a nice place to check out the latest and greatest, and just dream.

    Interior Maintenance Service - BEFORE

    Interior Maintenance Service

    (4 reviews)

    4.5-stars for quality of work and craftsmanship, 1-star for customer service and communication,…read moreaverages out to 3-star rating. Donald is a passionate man with a lot of years of experience and he is one of the best refinishers in WNY. Unfortunately, I had a bad experience working with him. He refinished my floors and reglazed/cleaned up a really decrepit bathroom, which the previous homeowner left covered in literal crap and feces. He did all this within a day of the time he said he would, so his craftsman and quality of work are a solid 4.5-stars. He can literally transform your old tiles in your bathroom and make them look brand new with a different color saving you money from ripping your tiles out and installing new ones. He can do one of the best floor jobs in the area as far as sanding goes, although not without imperfections (but he would probably be upset at you if you pointed them out). However, our relationship fell apart when at the end of the job he asked for $450 more than what he quoted on paper because of the excellent work he did. He claimed he would be "really disappointed" if he didn't get paid that extra $450 and practically tried to emotionally bully me into doing so, going as far as threatening not to work on another project for my wife that he already previously discussed with her. I ended up paying him $300 over the quote and I don't even think he was happy about that. Not once throughout the job did he call and say it would be more. We did talk about some extras like some simple shoe molding, but he said it wouldn't be more than "300 max" and then asked for 450 more without putting the shoe molding on (because I told him not to at the beginning of the job). I think we had a misunderstanding and miscommunication, because when I told him not to put the shoe molding in--I assumed that the job would cost the amount he quoted on paper. I wouldn't have minded paying him if he communicated throughout the job that it would be extra to put some transitional pieces of wood in. To his credit, he did put a super nice transitional piece of beautiful wood to cover the transition from tile to staircase and did an incredible job with it and the pieces from staircase to living room. Those were honestly worth the extra $$$, but it's just the lack of communication that had me upset and then the unwillingness to listen to the customer. He went as far as hanging up on me when I tried to discuss it with him. So overall, if you can put up with a temperamental artist - Donald is your man because he does beautiful work, but he's not that great at the customer-facing side of the business.

    I am very, very, very pleased by the work Don and his brother did this past summer refinishing my…read moreclawfoot and built-in bathtubs! (I would have written my review sooner but we only recently moved in.) The price was very fair and their work was meticulous. The way they masked off everything surrounding the tubs was most impressive. Don promised that the non-slip bottom surfaces of the tubs would not be gritty or scratchy and he was true to his word. Thank you gentlemen for your dedication to detail!

    Kitchen World - contractors - Updated May 2026

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