Price - 4 ( always want to pay as least a possible) Service…read more- 6 Products - 5 Installation - 5 We contacted Nickel City Hardwood in November 2020. We knew that we wanted a darker, beveled, 20 mil layer vinyl floor but we couldn't find the one that we loved. It took us a few weeks to finally decide on a floor that we loved. Only to find out that it was being discontinued. After searching everywhere to see if someone had enough product for us to get the job done and having no luck were heartbroken and ready to settle. A week went by and Mike (one of the owners) started to text me possible floor options. We loved this. It showed that he was looking just as much as we were. We stopped in a couple of times to view them and still no luck. However, Mike and Jennifer never made us feel like we had to make a decision right away! Never, they responded to our texts promptly and helped us brainstorm. It got to a point that Jennifer knew whether or not we would even like a sample and advised us when to come in and see the floor or not. I don't want to write a book here but I wanted everyone to know that we love our new floors. With so many options in companies, I believe that an organization needs to do something extra to make me choose them. For restaurants that usually means your food has to be amazing and so does the service. To me, it is so important and Nickle City Hardwoods was amazing. In this case, everyone has the same products so the service has to be on point. There's was, from the product selection to the customer service to the communication to the installation (crew and all) and finally the overall experience. Don't hesitate to choose Nickel City Hardwood. Skip the big box, chain stores, and head to Nickel City Hardwood. You will be beyond happy that you did!

I am completely satisfied with the quality and service I received from Nickel City Hardwood. Paul…read moreinstalled Hickory floors in two rooms downstairs, a staircase, and an upstairs hallway. He took the time to make sure everything was perfect and the result is amazing. Paul really cared about his craft. The whole experience from picking out the flooring, measuring, scheduling, and installation went smoothly. No surprises, no delays, honest communication. I would highly recommend Nickel City to family and friends. They were a pleasure to work with.

They did an excellent job job sanding , refinishing and putting in a stair landing floor. He wanted…read moreto not sand the foyer floor. He wanted to just lightly sand and put a gel finish.. I explained I can't do that because it is a high traffic area and because of my large dog would have it dug up in no time.I already had a contract for him to sand all floors and refinish. He wanted to rush it and move on to the next job. I told him that isn't what I want. He sent his son to sand the next day. It sanded well then his son deliberately stained it badly. dark spots all over and his daughter let her sneaker prints deliberately in 2 spots.I was very polite and did not say a word. I just wanted them out of my house.Not to mention he talked about other clients terrible, that should have been my first clue. It is a shame that they tried their hardest to ruin a 107 year old floor. I called another company and they did a beautiful job repairing the floor.

John and his team are amazing! We had two rooms stained gray and we could not be any happier each…read moretime we look at them! Everyone who has seen our new floors is now considering doing the same to their houses. The entire team was extremely friendly and left no mess at all. We will definitely go to them again in the future!

wow... just wow. It is truly unbelievable the quality of work these guys do. I just had them come…read morein and refinish my hardwood floors and the job was 10 star. I have two dogs and three kids. Our floors were in rough shape at the back door and the main entrance (garage door). These guys made it look like fresh newly installed hardwood. I can't believe they didn't have to replace any wood. It's smooth, perfect in every way! The people that work for this company are amazing. I've dealt with contractors before and I have never seen this level of customer service and talent. If you have the opportunity to hire them, you should book them as soon as Dennis comes out to see you.

My wood floors were almost 100 years old and had heating grates in them. I had them remove grates,…read morerepair floors, sand and refinish them. They did a fantastic job. First thing visitors comment on are how beautiful my floors look. I highly recommend this company.

Dale replaced our kitchen floor with porcelain tile and did an excellent job. He went above and…read morebeyond to make sure everything was perfect. We have used a lot of contractors over the years and Crown Tile is by far the best yet. We will be using Crown again to remodel our bathroom. We highly

I recommend Crown Tile with much enthusiasm. Dale responded quickly and helpfully to my initial…read morerequest for information and every time I messaged him my numerous questions thereafter! He was patient and flexible, and he reduced his charge generously when I ultimately decided to do a little less tile area. He is very knowledgeable, careful, clean, and artistic. Dale and his helper were both prompt and efficient, yet fun, friendly and pleasant. The tiling came out stunningly, and we are getting tons of compliments.

I had my entire kitchen redone, cabinet, flooring etc.. very please with Mark and his crew! Very…read moreefficient and love my kitchen!! Highly recommend!

I heard very good things about them which is why I hired them. They said that they will be there…read moreevery day at 9 AM however one day they didn't show up to 11 so we didn't leave our house unlocked for them they got extremely mad at us. Then you could tell that they rushed the rest of the job through and didn't even finish some of the drywall work and finish some of the flooring. I was sick at the time so with the good ratings that they had, l ended up paying them without doing a thorough inspection. I contacted them many times to make this right and they just ignored me.

I have worked with this company for 6 1/2 years on the wholesale end and was offered nothing but…read moreamazing service and product for all of my clients . Tom and Nicole are top notch and take exceptional care of every project from start to finish . I highly recommend this company ! Trish Fernstrom Kitchen and bath designer

From template to install, CFM was professional and did excellent work. I asked for no seams if…read morepossible and they were able to install both my counters and backsplash with no seams. I also asked for 2cm backsplash. Originally they were not sure if my quartz came that way. They ended up reaming it down for me. It turned out gorgeous.

Truly SERVICE in every sense of the word. These folks know their products well and want satisfied…read morecustomers. After having purchased my tile at Madison, I didn't bother to shop around for price on a rug pad. Having just spent 10G on hardwood install, a proper pad was necessary under my wool oriental carpet. Can't ruin new hardwood! The store was incredibly busy mid-afternoon. I waited patiently and was rewarded with great pricing on the perfect product. I will never shop anywhere else!

Madison Floor in Tonawanda did an excellent job installing my new kitchen floor. They arrived when…read morescheduled and completed the work in the time they estimated. The installers Joe and Chuck were true craftsmen. Thanks Madison for a job well done. Bravo.

Mike was amazing with timeliness, cleanliness, craftsmanship and communication. He kept me updated…read moreon the appointment, time to expect him and answered all of my questions on design and materials selection. Highly recommend!.

Buffalo Bath and Tile with owner Mike Collopy gets my highest recommendation. Mike did two great…read morejobs for us. Our kitchen backsplash was done to perfection. People who see it, including other remodelers ask us about the work. Everyone is impressed. Buffalo Bath and Tile also redid the shower tile floor for us in a separate job, years later. Once again, the work performed was beyond our expectations. On top of that, it is a pleasure to work with Buffalo Bath and Tile .... they are on time, professional, courteous, friendly and caring. Absolutely 5 stars.