Wooooooow! This place is great! The bubble tea is expensive ($5+), but it is certainly the best in the Triangle! They use really high quality tea to steep their tea (e.g. rolled jasmine green tea), and it certainly shows in the taste. There is a strong jasmine scent in their green tea, and it's not overly sweet like other bubble teas either. It was so great that I was inspired to try to emulate it - so close to the taste, but not quite there! The ice cream is also awesome. I've seen anti-griddle/rolled ice cream in NJ/NY area, but this is the first one I've seen in the Triangle area. It's really amusing to watch the ice cream liquid and UNLIMITED toppings being made on the anti-griddle, and the taste is great too. On the other hand, it's a little hard to eat the rolled ice cream since it tends to stick everywhere. Worth the effort though, I think. I had the matcha strawberry mix, and it was amazing. Definitely try this place out! read more

Milk Lab - Cary - Matcha strawberry rolled ice cream and jasmine green tea bubble tea. Wowzers! - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

I was looking forward to this place since I read the reviews on yelp. However, it is different I was expecting it to be a little bigger and more seating. First let's talk about the food, the two main thing that they serve are Milk Tea and roll ice-cream. They have something called Capped Milk Tea and Regular Milk Tea. We ordered Capped Milk Tea Strawberry and Mocha Strawberry Milk Tea. The Strawberry in the tea was fresh and the favor is great. I really like the presentation of the Mocha Strawberry Milk Tea, it looks like it has many layers since they mix or swirl it before they hand it out. I like the cups that they used, it was nice and felt expensive, it looks good for the price that charge you. For the ice cream we ordered the mango madness and Thai tea. They both tasted great and they do a great job for the presentation. Let's talk about service, they have great service from the staff, however it was busy when I was there, I have waited 15 mins for our roll ice cream. Also lastly the environment, it is ok, the one things that I didn't like is when they are busy the line are too long and caused it to cross over to the seating area. Environment: 7 out of 10 Service: 6 out of 10 Food Quality: 8 out of 10 read more

Milk Lab - Cary - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

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Came here after dinner for ice cream and tea. For tea, I got the Strawberry Matcha with bubbles. This was... interesting. The strawberry portion was sweet and tart, while the matcha portion was bitter. Maybe I was supposed to mix it all up before I drank it? Still undecided on how much I liked, but it definitely wasn't bad. For ice cream, I got the Monkey Business. The order came out pretty quick and for toppings, they weren't stingy at all. The ice cream itself was good. Just for funsies, I asked for a lot of pocky sticks to see how much they would give me, and they did not disappoint (please do not abuse their generousity!) For price vs. portion, I thought it was fair. The only thing is I wish they had more toppings, like Lychee, and more flavors for their tea, like Taro. I would definitely come back. read more

Milk Lab - Cary - So many toppings! - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

Milk Lab is A-OK. It's pretty far from my house, but I've been seeing so much hype (and those totally instagramable ice creams) so I kept wanting to stop by. It's located in the blandest strip mall ever in Cary. Beige, nothing else of note, plenty of parking. We were shocked to walk in and see a party happening! The line was wound around the whole place, and they must have had 10 employees working! The menu is great- extensive options and unlimited combinations. It took us 30 minutes from when we started standing in line to when we were sitting down with our treats. My husband ordered thai iced tea with milk cap and boba, and he got it within 5 minutes of ordering. I ordered the bang bang (thai iced tea flavor) rolled ice cream with some toppings, which took a lot longer to get into my mouth. This whole process of pouring out ingredients and mashing them up in front of the customers on little frozen trays is...interesting. Sure, I got some cool boomerangs of the workers making cute little rolls of ice cream, but I couldn't help but be struck by how inefficient the process is. Seriously, it probably takes 5 minutes for each individual bowl of ice cream to be made- if you calculate how many people were in line in front of us, and even how many workers were increasing the size of their biceps with this bizarre task, it's no wonder that we had to wait so long. In the end, I didn't think the ice cream tasted any better than any other ice cream place. And since we sat outside (inside was still so crowded) my little ice cream rolls started to melt before I could even take a picture. This is a fun place, and the employees were very nice and hard-working, but I probably wouldn't bother to go again. read more

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One of my friends recommended me this place, so I tried it, and i was nit disappointed, this is a really nice place to get a drink, I definitely recommend it. read more

Milk Lab - Cary - Strawberry Matcha, thai green tea... - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

Love this place; we come here maybe once a month. They can be a little on the slammed and packed side so you may have to wait for your treats, but they're very courteous and have great service. We haven't had a single combination that wasn't tasty, my favorite is matcha with strawberry and boba and lychee ice cream "as is" (graham, Pocky and strawberry) read more

Milk Lab - Cary - Lychee ice cream - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

Perfect boba 10/10. I got the Thai green milk tea with milk cap + mini Boba and it was the best. Better than the boba chains I had living in California. The milk cap was perfectly salty. Would go again every time I visit Cary, NC. read more

Milk Lab - Cary - Thai green milk tea cap - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

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This place has to have the freshest boba tea I've ever tasted. I don't even live in this state anymore and I consume a ludicrous amount of their fantastic tea when I come to visit my family, who think I'm a boba tea junkie. This review will keep to that as I've not tried their fantastic looking rolled ice cream (can't pull myself away from the boba tea) yet. My go to tea is Ceylon Milk tea with extra boba. I usually get zero sweetness as I add my own stevia to the tea. They give you a range of sugar and ice levels, ranging from full to little (and of course zero). Everything always tastes so fresh. They use organic milk, they have almond and soy milk available, high quality teas, and super fresh boba. One thing I do appreciate is that they don't seal up the teas with plastic film. They put a lid on the up with holes for the straw or to sip if you've gotten a milk cap. Unfortunately, boba tea usually isn't the best for the environment due to all the extra plastic usually involved, so I appreciate that at least the cups and lids are recyclable. They also sell reusable straw kits. I've seen people mention that the cups are reusable, not sure if they can reuse them here, I don't know the local health code laws, but the cups are definitely sturdy and could be reused at home etc. We have to talk about the milk caps. I'd never had/heard of a milk cap before coming here. They are a salty/sweet cream cheese topping that is placed on top of the tea. You sip this rather than using a straw, gradually the cap mixes into the tea. This topping is amazing. Again, the quality of the ingredients shows through here. Why couldn't the stars have aligned and had the owners of this shop end up in Washington, DC near me instead of Cary, NC? The staff is always cheerful and efficient considering how busy this place gets. Every time I've ever been in here there are at least 10 people here, usually many more. Since it is also a rolled ice cream shop, they are busy making complex teas, ice cream floats, and rolled ice cream desserts. The wait is generally short so don't panic if you see a crowd in here (which you will). Nuts and bolts: This location is in a shopping center off Cary Parkway. It's tucked in a corner near the back next to the Crossfit place. They are a local company, only one store although a second location in Durham is in the works. Check out their menu, they've all kinds of interesting flavors of tea, ice cream, etc developed by the owners. They encourage people to hang out and mingle. There are lots of seats inside and outside. They have a cornhole (beanbag tossing game) set outside for people to use, and free WiFi. You can watch them making their rolled ice cream creations through the glass, I recommend doing this as it takes a good bit of skill to do this correctly. Plenty of parking. You need to come to this place if you're a boba tea drinker in the Triangle area (or even if you live far away like me!) read more

YUM! Everything about Milk Lab makes me happy. They sell two of my favorite things: bubble tea and ice cream. The only downside I see about this place is deciding between the two. Their bubble tea is super fresh. They have a number of options of tea flavors, milk caps, and other topping options. You can also customize the sweetness, which is a must have for a good bubble tea place. I personally get to tea with taro pudding and found it to be absolutely delicious. The rolled ice cream here is really yummy, too! They have a number of pre-set combinations or you can build your own. The portion size of the rolled ice cream is generous, and it's always so much fun to watch them make your creation. In terms of location and parking, that can't be beat. It's located close to a major highway and the shopping plaza has plenty of spaces. The restaurant itself is airy, bright and has a good number of tables. I will say this place can get pretty busy, so sometimes it can be hard to find a table. Overall, I love milk lab! read more

I've only been able to visit once but that was all it took to hook me! I ordered the unicorn poop and the vanilla base ice cream with fruity pebbles is delicious. Not to mention, the experience of watching the ice cream rolling chef roll our ice cream is just fantastic. I also ordered a strawberry fruit tea with grass jelly - very fruity, aromatic, and refreshing. I cannot wait to visit again. Edit: came back for the 2nd time and my review has not changed read more

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"Wow" is all I can say to describe my first time at Milk Lab. This tiny bubble tea shop in Cary is modern, busy, and delicious! I was so excited to see that my favorite type of milk tea, Taro Pudding, was on the menu. I ordered that with boba, which was both dark and light! The whole drink was so aesthetic and DELICIOUS. I mean for real. Sweet but not TOO sweet, textured just the way any boba lover hopes for, and a good size for the price. I also really like the way the menu works. You can pick the type of drink, flavor, base, add-ins, sweetness, etc.. Such a great atmosphere-- friendly staff and patrons! read more

Milk Lab - Cary - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

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I LOVED the taro milk tea. Wow is that a flavor you can't get anywhere else. The strawberry matcha milk tea was great too. Very refreshing. My toddler loved both as well which was a plus! I'll be getting the taro again and taking my daughter to that great park nearby. read more

Milk Lab - Cary - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

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Wow I love this place so much. Went here three days in a row while on our trip to North Carolina ! Taro and mango have been my favorite ! read more

Milk Lab - Cary - Dalgona Milk Cap Latte - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

Finally got to try their iTolled mango ice cream. It was amazing ! The staff there is very friendly. Will definitely go back to try more flavors! read more

1st time here with my kids. We went on Saturday evening & it's crazy busy. We tried Rolled ice cream & Thai Coffee with Bubba. Kids loved it sooo much. Will definitely come again to try out the floats, looks very yumm ( other customers where buying ) read more

Milk Lab - Cary - Thai Tea with Bubba - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

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Came here after dinner with some friends in search of some decent bubble tea and we were NOT disappointed. (Seriously, because that's what bubble tea in Durham is, it's disappointment.) I got their rainbow fresh fruit tea w/ jasmine tea, light ice 59% sugar. It was pretty good (but instead of canned pineapple use fresh ones, and maybe another slice or two of orange, it'll taste better!!) it came with jelly. my friends got the brown sugar milk tea with lactose free milk & light ice - it comes with both tapioca & crystal tapioca. Honestly so pleasantly surprised by the tapioca, perfect chewiness and sweetness. However, it was just too much milk in the milk tea so it tasted like milk flavored tea. Overall it was the best bubble tea I've had in NC so far. read more

This was my first time trying Thai rolled ice cream and it was a neat experience. We ordered the Thai Milk Cap Tea and Campfire Delight ice cream. You can choose any of the unlimited toppings or one of their recommended topping choices. I went with the s'mores galore. The ice cream was good but, as previous reviews state, a little difficult to cut through to eat. I was a tad overwhelmed with the menu with it being my first time but am looking to try Milk Lab again in the near future. read more

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Solid milktea in the research triangle! Came in with a few friends and we loved the tea! The place itself is super cute and aesthetic; the decorations are really spot on and make for great pictures. The service was also super friendly and relatively quick! Now onto the TEA. I got the brown sugar milk tea and enjoyed it! I loved how they have lactose free options that aren't alternative milks or powders! Lactose free milk (in my opinion) is the best alternative for those of us (me) who are sensitive, and since their concept is all about fresh milk it was a great replacement. I got my tea with 50 sugar and it still was super sweet. The boba was a great texture and overall had great flavor. The only caveat I would say is their milk to tea ratio. I thought their tea was too milky and the tea flavor didn't stand out as much as I would have liked it to . Overall great tea and I will be back :) read more

Milk Lab - Cary - brown sugar milk tea - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

Delicious tea and beautiful store! There was no wait when we got there at lunchtime, but also offer online ordering. I got the rose milk cap tea which was light and refreshing, while my husband got the Thai green milk cap tea which was sweet and really lovely. Make sure you really shake up the drink since the salted creamy milk on its own is a bit too salty, but mixed in is perfect. Only reason I'm deducting a star is that it was a bit expensive for what we got and probably wouldn't come back too often. But still a fun stop if you want a little treat! read more

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I loved this place at one point, but it's lost its thrall for me. The last couple of visits, I've noticed a lack of cleanliness in the sitting area. The rolled ice cream, which takes forever to be prepared, has been on the icy side. I do love the mochi on top of the mango rolled ice option, but overall this is not my favorite ice cream spot. read more

Yum! I waited 30 min for a matcha float, although they did give me a heads up that it would be around a 25 min wait.

Ice cream is very flavorful, the matcha is amazing. You can tell high quality fresh milk is being used. read more

Milk Lab - Cary - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

The ambience is cool, the people working are super friendly, and they helped answer our questions. I had never been before and they were patient. I got a drink I had never heard of before, but loved all the ingredients and it came recommended so I gave it go. I really don't understand the hype about the drinks at this place, personally. One of my friends had the ice cream and she said it was delicious--it was also fun to watch them make it in front of you. However, after trying the drinks, i think I'll go for ice cream next time if I go back. They were way too sweet for me and the flavors didn't really do it for me either. I didn't even finish mine. Several people felt as I do, but my brother for instance, loves this place. So I think it's a matter of opinion on whether you like it. My rating is only a 3 bc the service was good (if you order ice cream it does take a bit longer), but I didn't have a single taste of a drink that I enjoyed. I do wish this place luck, as I know their product is awesome for those who enjoy it, I just happen to not be part of that crowd. read more

Milk Lab - Cary - Dalgona. Milk cap is like a sweet foamy substance that goes on top of your drink--akin to a foam, but different in taste and texture. - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

Great selection of teas with creative flavors as well- like banana milk (made with fresh bananas) and dalgona. We all tried the milk caps - Thai tea, strawberry jasmine tea, and mango. Mango was probably the best one. the strawberry flavor wasn't as strong as we would like even though it was one of the top flavors. The slightly salty and cheesy milk cap complemented the fruity teas really well. And the boba was nice and soft. Would definitely return again to try the other drinks but the wait for it in a Sunday afternoon was pretty long...took about 30+ minutes for three drinks. read more

Milk Lab - Cary - Thai tea with milk cap, strawberry with milk cap, and mango with milk cap - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

Lovely place. They have excellent drinks and yummy ice cream. Would definitely recommend a visit. read more

Milk Lab - Cary - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

Stopped by milklab after dinner for boba and was super satisfied! The purple taro latte tasted super creamy and was still quite sweet at 50% sugar level. Although I got it with oat milk, the cashier informed me that the premade taro mixture does contain dairy. Glad there's a variety of lactose free / non dairy options still! read more

Milk Lab - Cary - left: - Rose Milk Tea right: purple taro latte - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

Super cool concept! I really love that you get to watch how the ice cream is actually made. There are a bunch of toppings to choose from, but they also have pre-made suggestions. We got one that I think they called Campfire? It was basically s'mores style and delicious! It's definitely on the pricier side...I think one bowl costs around $7, but my husband and I split one and it was the perfect amount. Also, the wait can definitely get long. We got there and were the only ones in line and it took a solid 7 minutes to get our order. After us, quite a few people strolled in and they were finally getting theirs when we were finishing up. Still, we can't wait to go back! read more

Milk lab is amazing. The rolled ic cream is fun to watch being made, tastes great and unlimited toppings! However the absolute best thing to try here is a tea float. Black tea, Oreo rolled ice cream, boba and a cookie wafer *chefs kiss*, it is absolutely the best treat there is. The staff are friendly and quick, even when the line is majorly backed up. Take your treat out and enjoy it on the gravel patio under the lights! read more

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I'm a HUGE boba lover so when I was visiting Raleigh, I was looking for the closest boba place to me and came across Milk Lab. I came here thinking I was going to get a regular milk tea but after seeing the reviews and photos, most people talked about/got the milk cap teas here so I figured I should try that too. I've never tried milk caps before and always stayed away from them since I had no idea what to expect. We got there on a Saturday night and the place was PACKED. We waited in line for a little bit but the line moved fairly quickly. I ordered the Jasmine Green Milk Cap Tea and an Oreo Ice Cream. The tea came out right away but our ice cream took about 10-15 minutes to come out. The tea though.. I regretted getting a small because it was SOO good! I LOVE milk caps now and don't know why I haven't tried them before!! I hope I can come back to try more flavors :) read more

Milk Lab - Cary - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

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Wanted to update that we've now tried several of the teas and they are delicious. Still personally not a fan of the rolled ice cream but the drinks are great read more

I always think cha house has the best milk cap among all the boba places in the RTP. I would recommend their strawberry matcha latte and all milk cap tea. Their rolled ice cream is amazing!! Would definitely recommend trying! The service was great too and the environment is also very nice for hanging out with friends or having a date! A great place to spend an afternoon or evening!! read more

Milk Lab - Cary - Kimochi ice cream - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

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Great icecream! I got the rolled ice cream and it was delicious. Have yet to try the coffee or boba, but I can't wait to come back!

A great place filled with lot of energy and oomph! Having tasted rolled ice cream before it was a thing, I had to check out this place since Raleigh is finally catching up to the trend. Yay: Very unique combos of rolled ice cream that they craft with so much finesse and care. The toppings are unlimited and the person who decorate our rolled ice cream did it with such dedication to make it look good. Totally love the boba tea and milk cap tea options. Again, very unique flavors and toppings. I got the Thai milk cap tea. Really good flavor and the boba pearls were awesome. Nay: I am very critical when it comes to ice cream and rolled ice creams are not probably my cup of ice cream! The creaminess of the ice cream is lost since it blended in a cold slab and quickly frozen. It takes a while for it to come to the right consistency but again, doesn't quite hit the right notes. I really enjoyed the teas more than the ice cream and the reason I would revisit this place would be for the teas. read more

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Snowy day in the Raleigh/Chapel Hill/Cary/Durham area and a lot of places were closed down. We were calling around to find a boba place and no one were picking up... then alas, Milk Lab picked up!! WOOOOO!! They did mention how they may close up early, I'm guessing because of the weather and how no one was gonna be out. So we drove 30mins out for this. We were craving boba!! When we walked in, we were amazed how aesthetic this place looked. I felt nice inside that boba shop. Haha. They had milk cap tea!!! What is it? It's basically like a sweetened milk froth on top of your milk tea and you drink it by sipping so you get both the sweetened milk froth and tea at the same time. Yummy!! We ordered one Uji Matcha Latte Milk Cap Tea and one Uji Matcha Latte Milk Tea. The milk tea you do have to stir to drink!!! Both were very delicious! Flavors were on point! It is kinda pricey though... but you're paying for the quality and the atmosphere. I definitely come again. I would try it! They have a lot on the menu! read more

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I've never had rolled ice cream before, but was invited to try it for a Yelp Elite event. This was a TREAT! The matcha and fruit were fresh and tasted high quality. The fruity pebbles I added were an awesome crunchy edition. This looked almost too good to eat with all those colors and tasted bomb too. I would definitely go back. I'm a savory person all days of the week, and only go for deserts if they're REALLY good; Milk Lab was just that. read more

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I really want to love Milk Lab, but I just don't. I was so excited for my first trip. I ordered a Strawberry Rose Tea with a Cheese Cap and Boba. The cheese cap was good but not the best that I've had. I'm not the hugest boba fan so it didn't do much for me (but that's on me, nothing about this boba). My main problem was with the tea. The texture of the strawberries ruined the drink for me. For as expensive as it was, I was quite disappointed to not really enjoy my drink. Flashforward to getting a $25 giftcard from my Offline Premium membership, so I went back and took two people with me. Between us, we had two teas and two ice creams. It was a much better experience, but it still didn't blow me away. To start with the teas, I had just a basic Thai Milk Tea. It was fine, but I wish I had added a cheese cap. My sister's Brown Sugar Black Tea with Boba was amazing though - she said it's the best boba tea she's ever had. This was my first experience with rolled ice-cream. The choices are overwhelming and I found it very confusing in terms of when/where I had to make different decisions. That said, I really liked watching them actually rolling it. I had a the Matcha Cookie Monster, and my friend had the Chocofactory. We watched them mix a whole oreo and mini cupcake into our ice-creams. When it came to picking topics, I guess they were technically unlimited, but the woman told me to pick one of the pre-specified options so I got the cookies and cream toppings. It was different than other ice-cream, and we enjoyed it. Between three of us, we finished about half of the two ice-creams. It is too much for one person, so I definitely recommend sharing. At $7, I probably won't eat this too often. My overall impression is that it's all fine, but it's too expensive to be just "fine." read more

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Super delicious boba teas! Various flavors and toppings! I especially love their fruit and matcha flavors! Their heart shape jelly is also one of my favorites - not mention how cute it looks too! Their roll ice creams are really good too; and have many toppings etc and make it right in front of you! Totally. Recommend for a quick drink or a sit down of ice cream! read more

Milk Lab - Cary - Strawberry Matcha Latte with heart shaped jelly! - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

First of all - all the employees are very welcoming as you enter the store. It was my first time and they explained me the menu. Experience itself is very unique and fun. However, I did not like the taste of the ice cream maybe because I am not use to it. Some people find it very delicious. You have to at least try once! read more

I was very skeptical about trying it since I didn't know what boba was about or what their drinks were made of. I knew they had ice cream rolls so I went in for that. After asking questions about their drink I decided to try the Mango milk drink and wow I just found a drink I'm a fan of. I will definitely be coming here more often since the ice cream is good as well as their drinks. read more

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I have been here a handful of times over the past few years and I have always loved what I have gotten here. My favorite is the rolled ice cream which always looks so good. I like how they make it right in front of you. read more

Milk Lab - Cary - I've cream - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina