Usually have no complaints about this location, but recently had a less than stellar experience. We ordered 2 drinks. There was only one person working out front, but it was a very slow Friday. Definitely shouldn't have taken as long as it did. We placed our order, we were then notified they ran out of oolong tea. At this point we had already waited close to 20 minutes for our drink so we decided to wait the extra 5-7 minutes for the tea to be finished. We ended up leaving the spot 34 minutes after placing our order. Used to come here once a week, but will probably avoid it for a while. There were a few other people who had issues with their order during the time we waited in the store too. A man waited 20 mins only for his order to not have been properly placed by the kiosk. read more

Came here on a Wednesday to get some black sugar boba with brown milks. The boba was pretty standard and slightly hard, and the milk didn't seem that fresh. Even though I got 70% sugar, it was still on the sweet side (probably hence the name of the spot!). However, the staff were amazing and quick. They also gave free custards, which stole the show! read more

Tiger Sugar - Cary - Bubble Tea Near Me - Cary, North Carolina

Ordered their brown sugar boba and mango tapioca and there was a special off the menu promotional where we got complementary pudding. Both drinks were good and were promptly made but the star was the complementary pudding which had a crème brûlée like top! Since it's right by H Mart, I'll definitely be back read more

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This place right here is amazing! From the customer service down to the drink itself, everything was impeccable. The cashier was patient with us since we were indecisive about what we wanted, but in our defense everything looked good. He gave us insight on what the most popular drinks were, which didn't help at all because once again, everything looked so good. Ultimately we chose #10 and whichever one had the pudding in it. The #10 was sweet and not overwhelmed by chocolate chips. I will definitely be back to try another tea. read more

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This place gets their boba right and their popcorn chicken right. Surprisingly, their one pastry - original puff - is really good. It's like choux creme and is not too sweet and light in texture. For the first-timers, try their brown sugar boba without the cream mousse. The cream mousse is an acquired taste, and it won't be for everyone. My go-to drink is the golden oolong tea. If you like the roasted flavor profile, try it! read more

Tiger Sugar, close to H-Mart in Cary, has some of the creamiest & best-looking brown sugar milk drinks you can find in the Triangle, NC. Tiger Sugar is a milk tea chain based in Taiwan, the birthplace of boba milk tea, and although they're aggressively expanding globally, this is currently the only Tiger Sugar in North Carolina. In our 2nd visit, I asked the barrista what he'd recommend, and he recommended the fifth brown sugar boba milk in the menu: the one with the pudding. My girl ordered the first option: brown sugar boba milk (50% less ice). Total cost was about $15+ for both drinks, about the same as what we usually spend for 2 milk tea drinks in most cafes. There was only 1 employee visible at that time, doing both cashier & barrista work, but he was approachable and simply explained recommendations well. My girl and I were the only customers there, and both drinks were served fast, only giving us a few minutes to glance around the cafe's dead ambiance. But don't let Tiger Sugar's dreadful ambiance turn you off; the brown sugar milk drinks served here taste creamier, more flavorful, and more attractive than pretty much most milk tea cafes with more inviting ambiance in the Triangle NC. Both our brown sugar milk drinks look so rich & indulgent with its "tiger stripes" of caramel streaking the insides as the syrup is mixed with the creamy milk. According to Tiger Sugar's website, they use a proprietary 8-hour method for cooking their syrups and tapioca pearls, and we can taste the difference. I could taste the sweet brown sugar syrup and creamy milk on every sip, and the texture of the tapioca pearls and the rich pudding are perfect. The pudding is flan-like with caramel taste, which reminded me of the pricey but amazing caramel pudding in Brecotea. Took a sip of my girl's brown sugar milk with boba & some kind of jelly topping; its taste is similar to what I ordered, so it's good but not as good as the one with pudding. Our only complaint would be that the amount of ice in both our drinks were a bit much to our preference. Wish Tiger Sugar has a kiosk for customers to adjust the drinks' ice and sugar levels to our liking, like how Feng Cha in Moorisville does it instead of having to tell the barrista our preferences for drinks. Other drinks in the menu also look so delicious - and it helps that they have photos of them for customers who prefer visuals when deciding what to order, and I've never seen such a stacked menu for premium milk teas. The overwhelmingly diverse selection of milk drinks & flavored teas wil give milk tea enthusiasts more reasons to return, and I'll likely share an updated review after we try their other delicious drinks. They also have fried Taiwanese snacks like popcorn chicken available; it doesn't match the quality of the popcorn chicken inside Love Bao's inside its neighboring H-Mart, but it's not bad as a crispy snack. The major issue that's holding me back from giving Tiger Sugar a 5-star rating is its terrible ambiance; many of us, milk tea enjoyers would love to enjoy our beverages in a cafe with an inviting ambiance. It's part of the overall milk tea experience. Nonetheless, it still made it to my "Best Milk Tea Cafes in The Triangle NC" Yelp Collection - https://bit.ly/bestmilkteaNC Overall Score: 4.3/5 read more

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Haiku: Tiger Sugar Famous Taiwan spot Warm ribbons of brown sugar Make sure you shake, shake. --- It's about time that I finally tried Taiwan's famous Tiger Sugar boba drinks. Everything we ordered was delicious and decadent. - #5 Black sugar boba & pudding milk with cream mousse: A luxurious dessert-like drink. The warm ribbons of brown sugar adorned this Instagrammable cup. Make sure you shake it to distribute the brown sugar syrup throughout the drink. Generous pieces of pudding milk and cream mousse made this drink creamy. I'm glad I chose less sugar, because it was sweet enough between the boba, pudding, and mousse. The boba was also perfectly chewy (not hard) and slightly sweet. - #F1 Tiger mango sago: Not your typical mango sago drink. I was pleasantly surprised by this drink and all its toppings and textures. I want to say there were even the unexpected aloe bits? Too bad the menu doesn't list what's inside. Either way, I'd order this drink again. - Popcorn chicken: Your typical well-seasoned popcorn chicken. I also enjoy eating the basil crisps. Service was good. The staff answered all my questions. I'd definitely come back for more! read more

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Nice little tea and boba place right next to H-mart. Staff very friendly and their traditional black tea boba is one of the better ones in Cary. Not seeing much to not recommend here. read more

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Came here today to try out this boba shop. I ordered the Black Sugar Boba + Mochi with Creme Mousse, Tiger Mango Sago, Popcorn Chicken, and Fries. Starting with the drinks, the Black Sugar Boba was really good--sweet but not too much, and the Tiger Mango Sago was equally refreshing and delicious. The Popcorn Chicken tasted great, nice and crispy, but the Fries were unfortunately pretty bland. Also, the seating situation could use an upgrade. It's pretty limited, so it's hard to find a spot to sit and enjoy your food. Lastly, the prices felt a bit too high for what you get. I'd come back for the drinks, but not sure it's worth the price for the full experience. read more

Tiger Sugar - Cary - Fries & popcorn chicken - Bubble Tea Near Me - Cary, North Carolina

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I came to their soft opening today! The boba was incredible!! So warm and sugar-coated. And way smaller than the boba pearls at other shops. I prefer it this way. The drinks also come out fantastic. I can't have boba tea past 12 anyway so the boba milk was a nice change of pace. Service was fast even tho lines were long. I only had to wait maybe five or six minutes for my drink. Ambiance is nice, just not much seating! read more

Tiger Sugar - Cary - #1 most popular brown sugar boba milk! - Bubble Tea Near Me - Cary, North Carolina

Everything I tried here from the big crispy chicken cutlet to the boba was great. Theres little to no seating here. The order came out quick. Although the price for one chicken cutlet is over priced. You can get a meal out of one chicken cutlet elsewhere. read more

Tiger Sugar - Cary - Bubble Tea Near Me - Cary, North Carolina

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My daughter convinced me to try this place. She loves boba and got the black sugar boba with coffee jelly and said it's a 9/10. I don't care for boba much but got the black sugar coffee latte and it wasn't too sweet (which I like) but there was too much boba in it for me. I also ordered the Taiwan popcorn chicken and fries. It was good but I felt the fry to chicken ratio was off. They gave a lot more fries compared to the chicken. read more

Tiger Sugar - Cary - Taiwan popcorn, chicken and fries - Bubble Tea Near Me - Cary, North Carolina

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I am usually not a fan of brown sugar milk boba however this was my second time trying Tiger Sugar and honestly this experience was much better than the first. The brown sugar milk tea is definitely a nice change from getting regular milk teas. There was a perfect balance of sweetness, not overly sweet and not underly sweet at all! The bubbles itself were warm and easy to chew and the milk really balanced out the sweet bubbles. read more

Tiger Sugar - Cary - Signature #1 - Bubble Tea Near Me - Cary, North Carolina

Great location right next to hmart. The chicken was super big and juicy. My husband and I were able to split it. The sweet chili is really sweet so probably would try their powder flavors next time. The matcha was not the best but the boba was great. I just don't think their specialty is the matcha so next time I would get their more popular flavors. read more

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The food was delicious and full of flavor. The bobs didn't disappoint. You can tell the owner puts his heart into his food.

This was my second time getting tiger sugar after trying it in Philly. Tiger sugar does one thing really well, chewy warm boba. But I wouldn't really call it bubble tea because their most popular options advertised are boba milks: just boba and milk, no tea. While they do have some tea options, none of them stood out particularly to me. It's a treat that's fun to get every once in a while, but I wouldn't go out of my way for it. I also went during the soft opening, and like other tiger sugar locations, the line was out the door. I was impressed with the fast service, and it seems like most people were able to get their drinks within 10-15 min even with a 20+ people line. If you order from Chunky Boss, the in house chicken cutlet shop, then your wait might be a bit longer. The shop itself only had 3 full size tables and a standing bar area, not enough space to sit and hang out. In terms of Chunky Boss, I was very unimpressed with the quality of the food. First of all, the popcorn chicken I got was cold. The chicken cutlet however was hot, but the breading was not crispy and just fell off the chicken meat. The meat itself was moist, but the seasoning was a little on the sweet side. I definitely have had better chicken at other bubble tea shops in the triangle. Overall, exciting new addition to the triangle boba scene albeit maybe a little gimmicky. They do a great job with the boba, but I'd definitely skip the food there next time! read more

Tiger Sugar - Cary - Brown sugar boba milk - Bubble Tea Near Me - Cary, North Carolina

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The drinks and chicken were really yummy. The cutlet is huge and could not be finished in one sitting. The customer service was awesome and the staff was very helpful. Will definitely be back! read more

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By far the best boba/fruit tea in the Triangle. I've travelled to Taiwain multiple times, and this is the most authentic tea around. The tea quality and flavor is amazing, especially the oolong tea. Their boba is perfectly cooked, not too chewy and soft. The customer service here is also exceptional. This location also has Taiwanese popcorn chicken which is again the most authentic I've had here. This place is our go to - it will not disappoint! read more

Tiger Sugar - Cary - F3. Passion Fruit Oolong Tea with Boba & Mango Jelly 3. Popcorn Chicken, Fries and Drink Combo - Bubble Tea Near Me - Cary, North Carolina

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Pure junk. Do not hire any incapable people to work on site. And are you guys didn't get the right recipe? Or trying to save money to cut the ingredients? I had amazing tiger sugar in Carrollton, TX and Las Vegas, NV. The same drink is not flavorful and boba/pearl so hard. I discard it after first sip. read more

By far, the best tea place in the triangle area. Very clean. Very professional and friendly. After traveling to places like Taiwan and Japan, this place is easily the best. The cream puffs are also delicious. Took me a few tries to find my go to drink. But the T2 oolong tea is sososo good. We come at least twice a month to satisfy our craving. Wish one would open up a little closer, but the 30 min drive is worth it! read more

The chicken is huge, seasoned, and delicious. The black pepper popcorn chicken is a must try!

soooo glad that they brought a tiger sugar to nc! their must order is def the brown sugar milk w/ boba read more

Tiger Sugar - Cary - Bubble Tea Near Me - Cary, North Carolina

They're doing their soft opening so I'll be generous. I've had Tiger Boba in Japan, and it was amazing, and this just wasn't it. Today was the 2nd time I've been at this location. The first time, I was very disappointed, it did not taste like anything I remembered. It tasted mediocre, like something you'd get from an unpopular boba spot. It didn't even have enough brown sugar. Today, my bf wanted to go and give it another shot, and I went in to order this time. I asked the cashier for extra brown sugar and he questioned me like you want more sugar? Maybe he was just clarifying, but the expression on his face was like okay(...) Well sir, if you put the correct ratio of brown sugar in there, I wouldn't have to ask for more. It actually tasted better this time not just like plain milk. But it still wasn't great. They use organic Costco milk, which explains why it didn't taste creamy at all. I feel like they should be using premium milk. I remember Tiger Sugar in Japan being very rich. Also- the "mousse" they put on top, they literally put a teaspoon on top - I watched him make like 15 cups before our order was up. I'm not sure why they are bothering even putting it on top if that is the case. I wonder if they are using the franchise ratio/recipe? I don't think I'll come again. I can make my own brown sugar milk at home. Also- my boba was not warm like how it's supposed to be served- could be bc they were busy, but even in Japan - there was a longer line than this and my boba came out very warm. read more

Ordered a combo, popcorn chicken, fries and drink. On top of fried chicken and fries were great. However toward to the bottom both popcorn chicken and fries were little bit warm or cold. Clearly the bottom of chickens and fries were leftover. read more

2nd time here, food is delicious as always!! highly recommend classic pepper powder. chicken is perfectly juicy and crunchy read more

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