As a Caribou Coffee fan, I'm happy to see more shops in the Triangle! I've passed by this location in the past but never had a chance to stop by. It's tiny! There's not much parking but it has a drive-thru window! It was easy to order. Amazing customer service! Top of the line and friendly. My iced pumpkin white mocha was on point! It was delicious! I wished that I lived closer to this location. I look forward to stopping here again in the near future. read more

Great place with a cozy café vibe. Plenty of seating, making it perfect for studying or getting work done while enjoying your favorite coffee. They offer a nice variety of drinks, from mochas to espressos, along with a breakfast menu. I tried the cappuccino and loved its smooth, refreshing taste. Service is fast. Looking forward to coming back to try the matcha mocha soon! read more

See all

Made a second visit here for the matcha iced latte. The staff seemed welcoming and pleasant even offered my pup a treat. I enjoyed the match ice latte. Very good and the right amount of earthy and sweet flavor. The tone changed when an acquaintance showed up with his big dog. The staff instructed us we must keep dogs outside. This approach was only was taken when the bigger dog came in. I encourage the team here to be mindful of potential biases and apply policies consistently for all. read more

See all

This is our go to Caribou. We live an hour away but whenever we are in the area we stop. Being from MN we miss our Caribou as the competition is disgusting. The drive thru is small and there is minimal parking. It's kinda an odd layout but we get over ourselves quickly when that delicious coffee hits our lips!! My go to is Barry White Mocha and a caramel cooler. They used to do the coolers in decaf but apparently they don't anymore- which is sad as if it's later in the day I most definitely don't need the caffeinated coffee lol read more

Caribou Coffee - Coffee & Tea Near Me - Cary, North Carolina

Poor customer service at the Cary location (109 SW Maynard). Hannah and the manager, Jason, were rude and dismissive when I raised a simple request, and openly used their own struggles and workload as justification for it. Difficult circumstances are real, but they don't excuse treating customers disrespectfully. This location needs a serious look at how staff and management interact with the people they serve. read more

Full disclosure. Caribou Coffee is my favorite coffee chain. That said, the store I visited is an older one with the standard and welcoming cabin-themed interior. Caribou Coffee merchandise - full-priced and discounted - was available. Both of my drinks - crafted press and iced mocha - were made according to how I ordered them and they tasted good, as usual. The small parking lot, the narrow drive-through with potholes to avoid, and the afore-mentioned older store might be a deterrent for some. However, the coffee drinks are on point. read more

Caribou Coffee - Merch - Coffee & Tea Near Me - Cary, North Carolina

See all

The service was slow but their cinnamon coffee cake was so good. I like encouraging the competition of SB. Its spacious inside and comfortable. read more

My mom went in and ordered so I can't tell about the service, time and cleanliness but She got me a matcha tea, I've been a recent fan of matcha lattes and matcha in general. The drink wasn't even filled up to the top but it tasted okay, I'm glad that they did put a reasonable amount of ice (not the whole cup), the sweetness was a good balance too which I appreciate as a sugar tooth, the matcha was really faint and was not really up to my expectations but if your looking for a quick refresher this is what to get. read more

Caribou Coffee - Matcha tea - Coffee & Tea Near Me - Cary, North Carolina

See all

The good: The service and the friendliness of the Barista were great and there is ample comfortable seating. The bad: The floors appeared to not have been swept or mopped for days. I don't know how they received a 99 health rating. The bagel tasted like one purchased from the grocery store. read more

Caribou is a great choice for a quick snack, coffee, pastries, etc. my brother was visiting town, grabbed a coffee at Caribou, and brought us back some pastries to share. He purchased a blueberry muffin, a raspberry scone, and a coffee cake. My favorite was the blueberry muffin which had a yummy sugary topping with soft muffin the middle. The second was the coffee cake. They were a nice little treat. read more

Caribou Coffee - Pastries - Coffee & Tea Near Me - Cary, North Carolina

I love the hot chai tea latte at Caribou. This is my "go to" drink when I bust my chiropractor in Chapel Hill. I wish there was on closer to my N Raleigh home...but I guess that saves me some $‼ read more

Like other posters reported, rude service, dirty store with roaches and liquor bottles all over. Even found liquor bottles inside store in trash! Disturbingly filthy bathrooms. All topped off with a watered down processed coffee wannabe drink that gave me diahrea within 30 minutes- but couldn't use their restroom since it was so filthy. In addition there is no parking at this location because of the men that loiter outside smoking and staring at the teenage girls. They park their cars there all day long. Will never visit this Caribou location again. You can excuse a bad cup of coffee but cannot excuse horrible staff with extremely hostile attitude. I predict Caribou will go bankrupt within a year. They are already laying off staff and closing locations. read more

See all

Caribou Coffee offers excessively sweet beverages with strange flavors. It's like diabetes in a cup, but for a price. This place is a one and done kind of joint. Also, the interior gives uncomfortable seating with cabin kind of vibes. read more

I'm in-different about this place. We ordered the caramel high rise and it said it was espresso, but I didn't taste much of the espresso, it was more like an iced coffee.. with lots of milk. We also got the shaken pumpkin espresso, and this actually tasted like it had espresso in it, but my drink had all of these milk particles on the bottom of my drink.. like it wasn't shaken up well, or it was the fat cap. It tasted okay, not spoiled, but not visually appealing. read more

Caribou normally has better coffee than Starbucks, but if they can't, with their eccentricities, implement customer-friendly store polices, what's the point in trying to be different? We bought a $6 turtle mocha and a (warm) bottle of water and couldn't even get a cup of ice to cool the water. My advice? If you want Caribou coffee, go to the store in Brier Creek. If you want something convenient and enjoyable in Cary, go to Esteamed or BREW downtown. It's a shame, because their brown leather chairs and decor are so much better than their store policies or service. read more

The service was Awful. We bought 2 coffees and one was 2 sweet and one was bitter. ....OK I said let's mix them and it will be OK. we asked for a cup to mix them and explained what was happening. The manager refused to give us a cup. ...no seriously. after explaining 2 times the manager gave us the itty-bitty water cup. I said this will ment and is not big enough. She shoulder shrugged and walked away. You can't make this stuff up! read more

Caribou Coffee - awful coffee. - Coffee & Tea Near Me - Cary, North Carolina

I love caribou. Although that damn median makes you loop around but, I'll do it every time. I went in with 4 drink orders while they were super busy and was in and out in 10 minutes. Everyone is so nice there. There's comfortable seating. Coffee is great- doesn't taste burnt like Starbucks! read more

today I went to my local caribou Coffee and I ordered a salted watermelon energy drink. it was extremely good and tasted like sprite and my brother got one too but he put his on the edge of the table we were sitting at and he knocked it over and it spilled. so then the employee came and got a mop and cleaned the floor up. The service was very very VERY GOOD thanks to the employee that cleaned up the mess and to any one who wants to try the watermelon energy drink I recommend it it's very good read more

First time in and literally no one greeted us out of 3 employees. Clearly we were staring at the menu very undecided. Yet no one said "hi, do you have any questions?" "hi, welcome in let us know if you have any questions" very simple steps. I'm honestly disgusted with the lack of customer service, I can only imagine how the quality of food and drinks could be. read more

Wonderful ambiance, we sat by the fireplace (even though it wasn't lighted) and enjoyed good coffee drinks. Excellent first date spot.

I got the vanilla cooler and it was disgusting I told the barista and asked to get something else instead she told me no. When I went to sit back down I also noticed a roach on the floor. read more

Caribou Coffee - Roach . - Coffee & Tea Near Me - Cary, North Carolina

Coffee is okay. Ordered a grilled cheese and only one side was toasted the other side was normal bread not toasted. Not sure how you mess up a grilled cheese but this place did. read more

My favorite coffee stop in Cary (granted, a limited list based off experience- would love recommendations!) Super friendly, nice outdoor seating, and dog-friendly. The only challenge can be the parking situation- although on Sundays you can park at the dry cleaners next door (you can't the other days of the week). read more

Caribou Coffee - A four car parking lot :( - Coffee & Tea Near Me - Cary, North Carolina

Tried to order coffee this morning and they told us that they have NO alternative milks available, at all. It's 2022, this is inexcusable.

Good service and atmosphere. Prices are good. Nice atmosphere. Friendly staff. They have a nice outdoor space, plenty of seating. read more

I don't know about this place... spent a significant time here today and a few things bothered me. Maybe it was an off day? 1) They ran out of bubbles, just about everyone in our party was disappointed. 2) Bathrooms were beyond gross. Felt like you were visiting the stall of a club or worse, a gas station bathroom. No soap, paper towel dispenser out of order, and walls that look like they've been through a war. What's it take to clean it up and make it look less like a toilet exploded? 3) They don't recycle. When asked if they do, the lady responded, "well, we do recycle but only behind the counter. And I can only take it if you haven't drank out of your cup". What??? So yeah, even though they sell hundreds of plastic cups, there are no recycling bins for them. 4) There are only 10 parking spots in front. I had to wait a good minute for someone to leave. And this was a Sunday. I cannot imagine mornings here. Maybe everyone uses the drive-thru? The drink itself was good but still, a lot left to be desired being that it's supposedly their signature drink of the summer. read more

Caribou Coffee - Coffee & Tea Near Me - Cary, North Carolina

Caribou never disappoints - I love the diversity in the menu too. It's the one coffee joint that I try something new at every time I go! read more

Caribou Coffee - Outdoor seating - Coffee & Tea Near Me - Cary, North Carolina

I wasn't sure what to expect of the coffee, because I'm kind of a coffee snob and this is a chain shop. Turns out I shouldn't have doubted them. It was really, really good coffee! Better than Starbucks, no doubt (not that I even like Starbucks coffee much, but Caribou really blew them out of the water in taste). They've got a new loyal customer! Good place to study with strong WiFi and both indoor and outdoor seating available. read more

Caribou Coffee - They gave me this cute mug for my coffee :) - Coffee & Tea Near Me - Cary, North Carolina

If you let them Caribou is very good at personalized service. The store on Maynard Road in Cary, NC will text me when the special coffee beans I like arrive every week. How cool is that? read more

Love Love Love Caribou coffee! Dairy free options are many and even gluten free menu items are available ! App works great to order ahead and the staff is always pleasant and helpful ! Only complaint read more

There's always gonna be hate and judgement when it comes to coffee but this place is hands down amazing!! I ordered the caramel rise cooler and it was very good. Well done Caribou Coffee read more

Coffee is ok but if you need to use the bathroom go to a gas station, it will be cleaner.

8 dollars for a medium quad shot Latte?!? Unless it was rung up wrong I won't be back. Only reason not a 1 star is it is a good bean. But not that good. read more

Echo below about cleanliness of restrooms. Has been a constant at this location. As has building maintenance. They've also suffered an apparent break-in, shattering the front door glass, and also lots of vandalism (be careful sitting in any of the patio chairs). Plus staffing issues. Very inconsistent - sometimes friendly, prompt service, other times its like midnight at burger king and you just want to turn around and walk out (for example right now one of the workers is loudly complaining about a customer - in front of other customers). It's definitely not the neighborhood hangout it used to be. And doesn't appear to be as busy as it used to be back in the day. Coffee is good, on par with Starbucks, but there are local places that beat both. Myself and many of the former regulars tend to visit those local places now instead. In the end Caribou is just a chain coffee shop ran by some folks way off somewhere and it reflects that. read more

OMG YUMMMM!!!!!! Try the Nitro High Rise! I'm addicted!!! This was my first time at Caribou Coffee, the staff were extremely friendly and helpful suggested the Nitro High Rose. After ordering my coffee was made and served to me in a matter of seconds! I'm used to waiting a hot minute at Starbucks. Extremely happy with the service, atmosphere, and the delicious drinks. I'll definitely be coming back. read more

Caribou Coffee - Cute cup I purchased - Coffee & Tea Near Me - Cary, North Carolina

Cute, kinda like a coffee shop ud see in the mountains. Coffee is really good and better than Starbucks. Every place is better than Starbucks tho. I think every time I've been in there they've upgraded the place too. read more

Great study cafe. Plenty of seating options, strong wifi, plenty of power outlets, good coffee, and a comfortable rustic-yet-modern ambiance. I've comfortably spent 3-4 hours here on numerous occasions. The only downsides are difficult access from Maynard Ave and scant parking. read more

Fun drinks that compete with Starbucks - especially the Malta Mocha one. Pre-Covid, there were indoor areas to sit and work - some places had more of a laid back vibe (Cary) while others (Raleigh) seemed more professional. Depends on the area you're in. Overall recommend - the baristas are always ready to give you advice on the menu options. read more

Wow, the customer service was horrible and the coffee and pretty much everything else we purchased was of poor quality. I hate to say this but Starbucks was better and I dislike Starbucks!!! read more

I love Caribou Coffee and just wish there were more locations in the Triangle area! Friendly employees and a sizable location inside, however parking is Very tight to say the least!! Great selection of coffees that are flavorful and go down really smooth! read more