This review is for the Woodfield Milano's beside Costco.
This location does not even deserve a one star but I can't pick lower.
This location had the best poutine in all of ottawa. The gravy was very peppery and its what made the poutine unique. It was like that for as long as I can remember, however I moved out of the part of town and had not been back in over a year.
I decided to stop in and inquire about the poutine since I had not been there in a long time. I specifically asked the 3 employees working there if they had changed the poutine gravy recipe. All 3 of them told me that they make it the same way as I had remembered. The one guy said he had been working there for 14 years straight. I order a large poutine and a medium pepperoni pizza.
They flat out lied to my face, when I got home and opened up the poutine the gravy tasted like they just used generic can gravy. They didn't even fill the poutine all the way up. the container had about 75% of what it should.
On top of that they didn't even use cheese curds which was displayed in the picture.
It was the worst poutine I have ever had in my life. I could have made one at home and done it better. The quality of pizza has gone way downhill as well. It was 80% dough with little to no cheese or pepperoni .
The worst part about this, is that if they had just been honest with me I would have never purchased anything in the first place. If anyone is thinking of buying food from here, think again. They will just charge you and arm and a leg for terrible food.
I will no longer ever step foot in a milano's again and will discourage everyone I know from going as well.
You have been warned, stay far far away! read more