Worst dealership ever. Lied and scammed me on my trade in and my purchase. Spent over 4,000 to fix what they sold me

This company is by far the worst dealership I've ever come across in my 31 years of being on this planet. They are threatening my fiancé who chose not to get the run down STI they have on their lot after they did not want to negotiate the price due to the multiple issues it had after we drove over 7 hours to get there. They tried raising the down payment he was told he needed after his APPROVAL by $2k, AND the price of the car by almost $3k dollars. They're threatening with "fake bad reviews" on his works listings. They tried to bribe us with a $20 gift card to leave them a good review when we initially were talking about it. (Illegal). Now harassing and threatening my fiancé due to his HONEST review. (Illegal) There were MULTIPLE cars on their lot with missing trim pieces, hail damage, dents, faded paint, incorrect wheel sizes and tread depths on AWD vehicles which can damage the drivetrains over time. Definitely have a pre-purchase inspection done by your own trusted mechanic if you choose to do business with these individuals. These people are children running a business as you can clearly see here. His review was HONEST to a T. And they wanna be BEYOND childish over it. read more

Fix ur customer service! Horrible attitudes. I tried calling for an appointment and was met with nothing but stuck up attitude.

Very attentive and easy process. High quality vehicles at a fair price. The purchase was simple and transparent . read more

Went looking for a used work truck... I searched online for the type of vehicle I was looking for and this place had it, so I went to check it out. They had great communication and a competitive/reasonable pricing. And low pressure to buy. Quick and easy deal. The vehicle has had a couple odd issues since purchase, but there is no way to tell if this is preexisting their ownership, (super annoying, sure) so can't necessarily point fingers here... and one is an issue that is common to this make and model. They have a lot of great vehicles. read more

Midwest Motors - Car Dealers Near Me - Indianapolis, Indiana

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Dont buy from here. I warn you now. Jihad and his associates are backstabbing salesman. I purchased a honda civic from them that had disconnected air bags (was not disclosed), missing seatbelts, and 1k miles later needs a new engine. And he let me drive off the lot with a car that was missing lug nuts. A serious saftey issue. This guy sells lemons. Originally he agreed to fix the air bags but he rescinded his offer without telling me. Then he offered me 500 dollars to keep my mouth shut and not talk about his sketchy business practices. I repeat *do not buy from here*. They charge premium prices for lemons. Save yourself the trouble and thousands of dollars in repairs. Midwest Motors read more

I had a very great experience working with them from another state. They were quick to answer my questions and send me photos/videos. The car was well kept and a great deal as well. 10/10 would work these guys again! Thanks for a great experience! read more

Listen folks do not buy anything from this place I'm recommend you don't they fix these cars up just enough till you make it home then it breaks down, if don't believe read reviews (DO NOT BUY VEHICLES FROM THIS PLACE PLEASE YOULL REGRET IT ‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼) They are very disrespectful they don't help you at all,sold me car they didn't have everything posted on carfax, sold me the car with broken parts I had pay for don't buy do not buy read more

Don't waste your time. Staff is incredibly rude and has a typical used car salesmen mentality.

You want to meet a father and son car dealer that will blow your mind with honesty ,and your best interests in mind? Let me introduce you to Ahmed and his son who own Midwest Motors in Indianapolis Indiana. I bought a used 2015 Ford Explorer Police Interceptor via Carfax. A gamble for sure . Not only is it risky buying a used cop car with a 100k on the ODO, but Carfax in general presents a risk . All that coupled with the transaction being out of state, requiring a 3 rd party delivery service. I gambled, and I won big time.However, I had maximum rated reviews to go on for Midwest motors . They had a stellar reputation. They treat every customer like family . I could not be more thrilled with my new( to me) vehicle . The mikes put on the vehicle were gently applied. The savings on the price was outstanding . I can eat off the engine ( small block lol) . If you want to get hooked up,they should be on top of your dealer list no matter where you are in the US. If anyone has any questions about the super simple process of dealing with MWM, give me Message on this plat, and I'll hit you back . I feel like I owe them something for such a blessed transaction. During these tough tines , when half the country is practically in a civil war, it's really nice to meet people that have your back , and not put a shank in it lol. Take care read more

Great and honest people, the buying experience is excellent, super easy to work, great family always willing to help, I've bought in the past and here I am again. read more

this dealership is absolutely horrible! My daughter purchased a jeep from them less than 30 days ago. It has only been able to drive it at least 16 days. It has been in the shop three times already today. my daughter was stranded on the side of the road and had to get her car towed back to Indy. We got a call from the jeep dealership stating that the Jeep's transfer case had exploded and that it would cost around 5,000 to fix. I called the finance company that she went through to finance the vehicle, which was capital one they told us to go up to the dealership and speak with them because they should resolve the issue when I got to the dealership to speak to someone the two guys there were very rude. They told me they were not going to fix it and to get out of the shop you Nigger bitch. I had to end up calling the police, they also pay people to put good reviews on their website because when they sold my daughter they car they told her if she would give them a good review they would give her 25 dollar. I'm just glad she didn't. I wouldn't recommend anyone to them. I don't even want to give them 1 star but in Oder to post this I have to hone them a 1 read more

My husband and I bought a truck from Midwest Motors. As far as we knew the truck was safe enough to drive. Found out the lugs on the tires were stripped and loose causing the tires to make sounds to the point where we had to pull over on the highway to check out the tires. When we realized the tires were about to fall off we parked the truck and caught a Uber home. . The trunk did not open. horrible tires. Just make sure you check out everything when dealing with this company. They will seem nice but you soon find out that you have paid for Junk. read more

Midwest Motors - Car Dealers Near Me - Indianapolis, Indiana

I have purchased 3 vehicles from this dealership since they opened. The customer service is awesome, and so easy to work with. They always make sure that I am completely happy with my purchase, and I recommend them to anyone shopping for a new vehicle. read more

I live in Texas. Was shopping online for a specific car and it came up on TrueCar's site, with 10 potential dealers. Midwest being one of them. I was very cautious as I checked with each dealership. Some tried to create a sense of urgency and would say it was being looked at and I should hurry. I reached out to Midwest Motors and Jihad began corresponding with me. He was unlike the other dealerships and conversations I was having. He was very patient, did an honest video walk around the car for me, answering all my questions. After dealing with these other places, I think for professionalism, Midwest Motors and Jihad did a great job. They made the long distance process seamless! The beautiful Dodge Charger arrived at my house super quick! The car is beautiful! For a used car, it really is great. But it was Jihad and his professionalism that made this such a non stressful distance buying experience. read more

When we first arrived at MidWest, I was a little put off. The neighborhood isn't the greatest, especially for the quality of car that I was looking for and they had advertised. The lot, frankly, looks like something one would expect to find just outside a military base offering buy-here-pay-here financing to E1s at 20% APR. I was extremely interested in the car, though, so I put aside my initial impression, trusted that this is a USAA-verified dealer and the outstanding online reviews, and went in to meet with Ahmad. I was immediately impressed with how fantastically polite he was. He was very up front about the vehicle and any issues. I'm a car guy and asked some tough questions. Ones he didn't know the answer to, he openly admitted he didn't know and told me he'd find out. There was an electrical problem with the turn signals. When I pointed it out, he said he'd have his mechanic (who is offsite) look at it in the morning and get back to me. The next day the problem was fixed. I've now had the car for two weeks and have seen no issues, not even with the signals. I can't really speak to the negotiation experience because it was a TrueCar valued vehicle, which leaves little room for negotiating. When discussing my trade in, Ahmad was fair, responsive, and--again--almost alarmingly open and honest. Once the vehicle was paid for, Ahmad had one of his employees drive it out to me (2 hours away) and drive my trade-in back so I didn't have to make the drive again. This obviously showcases the level of customer service MidWest seeks to provide, but also the level of confidence they have in their cars--normally you drive the car off the lot and the dealer washes their hands. A willingness to drive 2 hours on their own dime and at their own risk means they believe in the car. I cannot possibly recommend MidWest any higher. Fantastic experience from start to finish. read more

Would be 0 stars, whoever the dumb fuck who sold us a black Nissan Sentra (paid for in cash) lied about the condition of the vehicle, overpriced it on the website to discount it down to the max price for a mint condition car via KBB values, then proceeds to tell me when I used the same website that KBB undervalues vehicles. I bought this vehicle 4/4/2022 and it is in the shop on 4/13/2022 getting 3k dollars of suspension work done. Fraudulently masked the condition on the car fax by listing it as "minor damage". Minor damage is a cracked windshield, a faulty set of brakes or a misfire. Minor damage isn't, replacing 2 control arms, all struts and shocks, tie rods and all sway bar links. not to mention the body work. Will be seeking legal counsel to get reparations for being sold a lemon. read more

Called about a Honda Pilot and asked a few basic questions about service records. The guy told me to check the car fax even after telling him we had cash to pay. Didn't even offer to check the report to make a quick sale. read more

Wonderful service and found the truck I always wanted. Thank you for taking the time to assist me with. I would recommend to anyone looking for a new ride. read more

The guy was rude. Wouldn't even leave his desk to come tell us about the car (was gonna pay cash then and there) and the cars are over priced with problems. Lost my business for sure. read more

My husband and I took a day to come view a vehicle at this location, we live about an hour and a half away but were willing to make the drive and hopefully drive home in a new car. My husband and I called off work in order to make the 3.5 hour round trip drive, before leaving our town we decided to call the dealership one more time to confirm a visit and that the vehicle was still available, the salesman assured us it was still on the lot and that they will be expecting us. An hour and a half later we arrive at the dealership and we're asked to wait a moment inside, we then decided to just go outside and look around and see if we could find the vehicle we were interested in. We find it and the (who I assume to be boss) of the dealership met us at the car and began giving information on it. My husband looked and mentioned the tire was really low. So the (boss?) stated it was a simple fix that they're working on, a tire stem. My husband and I stood there 20 minutes while they attempted to fix the tire, 6 o'clock rolled around ( time to close!) and they tell us that the car will be ready Saturday for a test drive. Frustrated, we made the hour and a half trip home. My husband and I felt that the owner should have informed us that the car wasn't ready. After all we had just called before driving down. Now I wasn't even going to leave a review until the following day I received an email. The same guy I was in contact with via email Stated that the car is fixed and that the problem was "out of their hands." Essentially denying any responsibility for what happened. I understand they didn't purposely ensure the tire was flat, but the fact that I had been in contact about the vehicle for days prior and then called before coming down left no excuse to disclose "oh by the way you can't test drive it." I felt if this is how This dealership denies a mistake then there's no way I could trust buying a vehicle from them. I could just see it, buying a car then calling about a potential issue just to hear "it's out of our hands." read more

Found this dealership to have fair pricing and great communication- very important as we were out of state buyers- They were willing for us to have the car evaluated by a local mechanic. The actual purchase was smooth and easy- There were no junk fees or high pressure tactics. This is a family owned business and it shows- the car is great! Thankyou! read more

When we test drove the 2016 Ford Explorer we noticed air wouldn't come out of the dash vents. They said they fixed it after three days of communication back and forth. At first the mechanic had other vehicles they were working on and then the part went to another shop. So we purchased after seeing no issues and it seeming like the issue was fixed. Within 48 hours of the purchase the back hatch stopped working. Every time we saw the vehicle the back seats were down and the covering the the small inside cover of the hatch was off like someone had messed with the mechanics. We unfortunately didn't think about it, that's on us. Then just months after the purchase the air will not go on feet or defrost. The mechanic saw the part was never fixed. It was rigged with dry wall screws!! To properly fix the issue we will be paying over $860. This was a majorly discounted price as you can see by the quote. The part alone is was $710. UPDATE - After the BBB reached out for a comment, a review on Facebook, and a review on cars.com Midwest Motors requested we contact them. There reasoning for the less than poor repair, they were in between mechanics and used one they weren't familiar with. They offered us $250, 14% of the original cost of the most recent repair/30% of the discounted cost. Sure a this amount of money would be helpful during this holiday season with putting out so much funds for repairs on this vehicle and having an 8 month old but this is about right and wrong. Unfortunately when this was discussed further with Midwest Motors they declined to increase the amount to even cover 40% of this repair cost occurred to appropriately repair/fix both the original issue and the issue their mechanic created by using dry wall screws. read more

Bought my car here. 04' Nissan Maxima fully loaded for cheaper than anyone else could give me. Love this place and the staff. Younger Man that's easy to talk to and very helpful. Just go in an check them out. They are getting new cars every week. I'm definitely going to refer all of my friends here. :) read more

I drive past this place everyday and never really noticed it was there. I have been looking for a replacement vehicle for weeks and decided to stop in and take a look. Their inventory was impeccable! Really nice and decently priced vehicles. I admit I was a little skeptical at first, as the two salesmen appeared to be very laid-back. However I later realized this just meant that they were confident in what they were selling and did not feel the need to oversell, if that makes sense. Anyhow, if you are looking for a great vehicle at a great price without the annoying sales pitches this is the place to check out. read more