Scammers. My son thought he was getting a car from here (even though I told him not to) only to…read morefind out 1 month later from the bank that they were getting sued so they didn't send the rest of the paperwork for his loan or title to the bmv. Shortly afterwards he received bankruptcy papers in the mail from them so they knew they were filing whilst taking peoples money!!! Run far away from this place and the owners.

Love my Murano!! Thank you guys! They have so many variety of different cars, You can definitely…read morefind the car that you want for a great deal. The stuff is very helpful and i would highly recommended it

We just bought a Honda CRV for our daughter from McHugh. We had a great experience. The car had…read morelow miles and a fair price. They had the car cleaned up and it looked brand new. Very clean! There were a couple of maintenance issues that they discovered, and they fixed them right away. They had an extra key made for the car for us. They even filled the car up with gas. Great service! We will definitely return when looking for our next car.

This is a small local broker. He does not advertise and only has a Facebook page. He had a perfect…read morecar for our teenage daughter. Perfect condition. No high pressured sales, you either like the car or you don't. He is 100% honest. If you are looking for a specific car he will do everything to find it for you. For an easy smooth transaction this is where I will always buy cars at. I wish I would have known about Tim years ago.

Cole was awesome to work with - super easy and professional buying process! I was choosing between…read morea Q7 and a Q8. I bought the Q7 on a Wednesday night and wished I had bought the Q8- they went above and beyond to switch me into the Q8 the next day.

Was rear ended at stoplight late October. Still without the SQ5 due to know parts. Finally sent…read moreemail to person I bought car from to see if the could help get things moving. No response. Might be good cars but when they don't supply the market to repair them, not a good car to buy

Hand down best customer service around. We have been buying from this husband and wife owned…read morebusiness for more than 5 years. They have a great selection of reliable cars and take great care of us every time we are there. Treat us like family.

got a truck from them with a transmission that was under warranty transmission went out I took it…read moreto their shop to get it replaced convertor got stolen they replaced the whole exhaust without telling me didn't even tell me it got stolen shop thought they would get away with lying to me but replaced a bunch of other stuff without asking me and charged me for it and I told the owner of the car lot I was not paying for it since it was repair without consent and they proceeded to ag onto me because he had to buy another transmission because my truck was in the shop for more than 3 months because of warranty and tried putting that against me then that transmission went out he took it to a different shop and they couldn't even do the work right caused my transfer case to split in half which I had to pay for because they reversed my vacuum lines which caused it to be in 4wd without the light on (yes the light worked)... so please save yourself the headache DO NOT BUY ANYTHING FROM THIS POS CAR LOT

Skip the big dealers who treat you bad. These guys know customer service and will make sure you're…read moreappreciated and your time is respected. We bought a new SUV and the process was so amazing. These guys also don't keep bad cars on their lot. They take the time to procure the best used cars they can possibly find and it shows the second you show up on the lot. Can't say enough good things about Galeb our sales rep.

To start they fill out paperwork and say that is how it is, VERY UNPROFESSIONAL Won't recommend…read morethis car dealer to anyone

I bought a 2018 Tahoe LT Z71 at Carmel Auto Gallery yesterday. It was a good, positive experience…read more I came in prepared, and they knew/know their stuff. Neither of us wanted to play games, and I think we both walked away happy. What more could you want from a car buying experience? They even stayed late to get it done, although my salesperson was new, he was very knowledgeable, and when he didn't have an answer he got one for me quickly. The whole team and was very professional. A few other salespeople stayed late for their customers as well. This is why people shy away from the big, huge dealerships and seek out organizations like Carmel Auto Gallery --your business is appreciated and customers are valued, whether you're spending $90k or a more modest amount. I would go back to buy from them again and I have no qualms about recommending them.

2/5 stars here's why and what you should know…read more I ran my own dealership for 16 years back in the dya, so I know a little more about buying cars and negotiating than your average Joe from the Mitten. The experience started off frustrating. I initially dealt with Daniel in sales, and the communication was poor. Questions weren't answered clearly, responses were slow and the whole deal felt shady. Then there was the pricing mess, made it even more confusing and misleading. The dealership's website showed one price, while I found at least three different prices for the exact same car across Carfax, truecar, cars.com. None of them matched, with roughly a $1,000-$1500 difference between some of the listings. If it wasn't for my background and years of experience,it's how much you as a customer would overpay for no reason. That's something the dealership really needs to clean up because inconsistent pricing is very skulduggery and raises red flags for buyers. Things did improve once I started dealing with F&I manager Nick. He was straightforward, polite and most importantly he was transparent. I asked him to honor the Truecar price and remove the unnecessary addons/fees. I appreciated that he did it without turning it into a whole negotiation battle. He also discounted the selling price further to make up for the poor experience we'd had up to that point. While we were driving down from Michigan, they got us approved at a competitive % and sent me the exact payment options ahead of time. No pressure, no last-minute surprises. We declined Gap (personally, I'd never buy it from a dealership when you can get it much cheaper through your regular insurance). We did end up purchasing a warranty though F&I manager actually SOLD my wife on it by taking the time to explain the coverage in detail rather than just pushing a product or scamming like a lot of dealerships do nowadays.I thought the terms were fair, since it's cancelable and prorated, so we took it. The dealer also gave us a full tank of gas, manager was positive and even escorted us out of town so we could avoid those ridiculous Carmel roundabouts, much appreciated. Overall, I'm happy with our new summer ride. If you're coming from out of state and want to get straight to the bottom line, my advice would be to skip the sales team and deal with someone who actually makes the decisions. Make sure to negotiate the fees, all those add ons are never mandatory. Also there seem to be too many unnecessary and illogical steps and the dealership could definitely improve its communication and pricing transparency. I'll update in about 3-6 months, once I've put enough miles on the car to see how it actually holds up and whether the dealership's claim that they thoroughly inspect their vehicles proves to be true.

Yesterday, I stopped by Porter Auto Sales for the first time, never imagining that today I would be…read moredriving a new, beautiful car. I was so impressed with Charlie's friendliness and his willingness to help me purchase a car. I told him that I believe if things are meant to be, they will happen. Charlie assured me he would do everything possible to help me. He is a man of his word and saw how badly I needed new, reliable transportation. I am so happy I chose to visit his business, so thankful to have met him, and forever grateful for all he accomplished for me within 24 hours.

Charlie Porter was wonderful to work with. He did everything we asked in order to find the very…read morespecific van we were looking for and got it for a great price. Would do business with him again. Thanks so much...

They locked me in and showed real love to my whip. Smooth process, top-tier results -- highly…read morerecommend and take there time

I bought my first car here at GOV the sale process was smooth & easy, the paperwork portion of the…read moresale wasn't tedious at all. Ana guided me through the purchase & each step of the way she explained everything. I highly recommend GOV and Ana to everyone