I took my car in for Mears to diagnose a potential issue I had. They examined my car the same day and test drove it to detect any issues. They contacted me, stating that they could not find anything that would cause what I thought was occurring. They were helpful, diligent, and honest. There was no sales pressure. Honesty goes a LONG way with me and I will definitely return to Mears when the need arises. read more

I went through a lot of trouble to get my 2001 4 Runner into Mears. After I dropped it off in the evening, they called me the next day to tell me they can't work on a car older than 20 years. What? Their website says nothing about this restriction and I even talked to somebody on the phone there and they never asked me for the age of my car. The person I talked to on the phone who said they can't work on it was rude and condescending as well. I asked them to at least work on the tire that is leaking and he said they won't do it. He also said there is no way the person I initially talked to didn't ask me for the age of my car, basically implying that I am lying to him. They didn't offer me anything for my troubles either, such as at least paying for my Uber ride out there to get my car. Just an awful experience. read more

Mears Automotive is GREAT !! I've been taking my Mercedes GLC 300 there since the warranty ran out two years ago. I am very impressed not only with the professionalism and great skills of the technicians, but the very helpful and friendly staff that greet you at the front desk. They always find the time to work me in to their busy schedule when I need their help the most. The prices here are very reasonable which makes their great service even better. I'm hooked on the outstanding abilities of Mears Automotive. This place always works wonders and I am extremely satisfied. I just want to spread the word because finding a great automotive repair shop is a challenge. So when you find a gem like this one you not only keep coming back, but I'm proud to tell you about them. read more

Mears Automotive - Carmel - Love this car !! - Auto Repair Near Me - Carmel, Indiana

I love honesty and good work. And this is what they deliver. Nice to have auto mechanics you can depend on. Thanks Mears Carmel!

The owner, Nate, is just an all star, very friendly, patient and personable. He and his team really helped me with the process of estimating my unexpected damage and what I needed in order to sell my baby when the time to say goodbye came. Nate offered a decent price and I couldn't say no, I'm sure she will treat you well like she has me for the past 6 years. I will be coming for my preventive maintenance checks for my new car. Thank you, Mears Automotive! read more

Mears Automotive - Carmel - Auto Repair Near Me - Carmel, Indiana

Finally, a trustworthy, professional, and considerate service shop! Our out-of-town daughter required a tow and repair; trusted local friends recommended this shop and we are so grateful! Our situation was vulnerable being in Georgia, but Mears staff (several different ones) politely walked us through the process and the price ended being less than quoted. We literally dumped her car on them late Monday (no appointment) and had it repaired relatively quickly and professionally. No drama, fuss, up-charge, unnecessary repairs, or allusive phone calls. Above all else, integrity means everything to us (even if we pay a little bit more), but we were thrilled to get the complete package: trust, professionalism, and consideration. -Andrew read more

I've been to the Brownsburg location as a satisfied customer. Moved to Carmel and went to this location. A worker went out real quick, tested the car and let me know what's up. I will be going back to this location for service. read more

They did a Used Car mechanical Pre-check inspection. They were very professional both before and during the work they did for me. I would advise anyone looking to buy a used vehicle to have it checked before purchase. This shop is neat and clean, and it's easy to tell that they take pride in their work. Their service cost was very reasonable. Highly recommend this shop. read more

Good place for your vehicles most demanding maintenance needs. They services my Honda transmission and replaced the manual stick shift and it's been great since the last year. There are cheaper and more expensive places out there. read more

Great service and prices at Mears! I wanted to get my brakes checked before winter and I had a feeling they'd need some work but turns out they were completely shot. They replaced everything and a great price. It's such a peeve of mine when auto shops don't know when to draw the line with extra services, and luckily they was not my experience here! They did a check on my whole vehicle and made recommendations but didn't push after I let them know what I did and didn't want. Brakes are doing great so far read more

Found the root cause of a short in a brake light on My son's Malibu in 15 minutes, when another vendor could not find it in 60. After that experience, I have used them to maintain my 2016 Audi for the past 40,000 miles. They are honest, fair and skilled! read more

I have had 5 cars in 4 years, one bought cash new from Honda. Mears Automotive has treated me and my business better than Honda & Hyundai Sales or Service ever has. Friendly, informative & accommodating. read more

5 Star Operation Randy is great! This place is up front, honest, fair. They do not try to up sell you but do a great job of letting you know potential issues that may come up in the future so you can prepare. Exactly what you want out of a good mechanic. Thanks guys! read more

I guess you get what you pay for. Went in for some suspension work in March before a vacation. Unfortunately, found out they had left a wheel loose while on our trip. Luckily, we felt a vibration and checked it. Poor quality and workmanship read more

Brought in my 2019 ram Laramie. They diagnosed my exhaust manifold cracked and broken bolts. Was able to get it repaired quickly. Also did tire rotation and installed tire pressure sensors as my oem ones went bad. Great service staff easy to work with. Will bring all my cars here for quality work. read more

Randy Williams is the greatest store manger in Carmel. His greatest quality is that he is honest about what your car needs and what can wait until your next pay period. He deserves a pay raise because he is the reason I am a repeat customer.I love my Ford Ranger, that I have owned for over 15yrs and I know my Ranger is the best hands at Mears! The owner wants people to post reviews on another app, but I don't feel comfortable having another app access my data. Richard is my favorite mechanic because he will take the time to explain to me the issue and how it works, and how certain parts of my truck rust while aluminum does not. Also what is great about this company is they offer military veterans a discount which as a female US Army military veteran I appreciate. They also offer AAA discount. Also ladies. They will never make you feel like you "must not know about cars because you are a girl" like another overpriced auto repair shop does in town. read more

Friendly and TRUSTWORTHY. Got something fixed here that would've cost me double elsewhere. It's your job to do your homework and get your quotes folks. At least Mears Automotive makes it easier for you to do so. read more

Mears Automotive is a great auto repair shop in every category! They are honest, excel in customer service, have competent mechanics, provide fast service. They will give you a heads up about necessary upcoming maintenance and estimate the mileage, but they never hustle. Mears treats you like a family member. read more

Great service, friendly and honest feedback. Really appreciate the time that was taken by the associates to really check and see what was wrong with my car. Will be returning back here if I ever need to! read more

I've been taking my cars to Mears Automotive in Carmel for years, fir service and for repairs. As a woman I'm treated with respect and never talked down to; something that's sent me far away from other dealerships and repair shops over the years. Mears has always repaired my cars right the first time, and the price has always been reasonable. This week I took my car in for service under the new "pandemic " conditions. Plexiglass at the counter and everything. Still the same friendly service I've come to know, even though I couldn't wait on my car. I totally understand. It was ready in a few hours and I was on my way. Mears is the best!! Love you guys!! read more

Nate was very responsive, understanding and didn't bullshit when he and his team looked into my car. He broke down the areas that needed attention yet told me the timeframe that I had with each area to help save on costs. They have friendly staff and just all around good place to go for auto care. read more

I've had several cars worked on here - the service is always exceptional. Quick, accurate diagnosis. Fast, effective repair. Very reasonable prices. And the staff is friendly! This is not only applies to expensive stuff - Just received the same exceptional service for a $25 tire plug. Can't recommend enough! read more

Great place. Nothing better than a mechanic you can trust. These guys are always upfront and will tell you when something isn't worth getting done. They handle everything professionally. read more

I needed the brakes on a car repaired quickly and Mears got me in on a Monday morning without an appointment and got the car repaired the same day. They did a great job and charged a very fair price. I just found my new go to place for car repairs and maintenance! read more

On April 21, 2023, I took my car in for an A/C service. Prior to the service , I spoke with Alex regarding about the appointment; she explained it would include A/C recharge with uv dye & once it's full they will do a bench test to make ensure the compressor is working for a total of $205. She then let me know if they determine nothing is wrong with the compressor then I would need to drive it for a couple of weeks to work the uv dye through the system, bring it back and determine the source of the leak. I had this service done and my car started blowing hot air and I brought it back it on May 23, 2023. They inspected the uv dye and said it was the O-Rings that were leaking and total was $397 to fix. After leaving the shop, about 20 minutes of using A/C, it stop working. I had to bring it again on May 30, 2023. I asked them while I was dropping it off "what does this look like since it seems like there was a misdiagnosis" and Alex gave me an explanation that on the bottom of the receipt when your A/C is having issues, you may need to bring it in multiple times to find the source of the issue. I felt like that was unfair because you don't see the receipt until the end of your first service and this was not verbalized in our original conversation. it felt like she was justifying and covering in case of further issues. Alex later called saying my A/C compressor was bad. of course i was very surprised because they told me the first service was to ensure the compressor was not bad before doing further work. They quoted me $1800 for the compressor service. When I picked up my car, other staff were kind, as usual, but justified this saying "Alex shouldn't have said that" rather than owning up fully to this mistake and offering to remedy the situation outside of the $400 off. At this point it felt really frustrating they would even think I would give them further business after breaking trust like that. I took my car to another shop my family goes to (in a more expensive city for reference) and they were straight up; able to tell me immediately it was a bad compressor & said took them 20 minutes to run the test to find out it would shut off. it only cost $1000 to repair and they told me the cost of every part and labor and what i needed to ensure warranty. Mears was negligent in spending the time to diagnosis my car appropriately in the first service leading them to complete other costly repairs rather than the compressor in the first place. As a young woman this is a hard situation as it feels a company I have visited multiple times took advantage of my lack of knowledge without care of losing me as a customer. I had hoped to be refunded $600 as Mears did not fix what what was agreed upon. Before this situation I might have recommended this place but I definitely wouldn't now, especially since as a shop you have to realize how this comes off and they did not remedy the situation appropriately and they have ignored my request to remedy it as well. read more

I've used Mears twice now, once for a scheduled maintenance at 60,000 and then I decided to try them for an oil change as well. I obtained a quote for the first service and their pricing was much lower than the dealership was quoting me, and they allowed me to obtain a loaner car for the day as well, at no additional cost! I was so happy with their service, I thought I'd give them a go for the oil change. They do prefer appointments so I made one and barely had time to log on to their guest wifi and they were already done with the oil change! And, they take AAA discount! Now, I will say that the cost of the oil change is higher than what it is at the dealership due their package pricing deal, but it always takes forever when I go. I couldn't believe how quickly they did the job! I'm pleased to find such a professional mechanic's shop so close by and will definitely refer my friends! read more

These are the times I'm very grateful for Yelp reviews, because based on them, I brought my car here. I'm brand new to the area & have had a continual problem with my car pulling to the right, after tires were rotated in CA in March. Have had the car into 4 garages since then, as I was driving cross country & with the final visit, it was fine 'til a few wks ago, when it began pulling again. They fixed that easily by rotating tires again after checking a number of possible causes (no charge, btw!) & fixing my a/c, which was beginning to loose oomph, for slightly over $100. As a girl, I dislike going into garages or dealerships, either for purchasing or repairs. I have been misquoted prices or charged too much for service... ask the women in your life... we all go through this until we find a good, reputable place, which only wants to do good service to retain us as a customer. This is that place! I see others have found them as well, because as I waited a couple of hours for my car (they have free, fast WiFi & drinks), many regulars, young & old, men & women, dropped off their cars for repairs. All the employees are friendly & patient. It was a great experience & fortunately, I'll be working nearby, so will return for all my maintenance & repairs. And, next time I need new tires, I'll let them take care of it. They did a great job, when 5 other places in-between SoCal & here, didn't. So, not only good service, but honest, capable & trustworthy technicians. Thank you, Mears! 5* out of 5. read more

I could never get my act together to schedule routine maintenance or a simple oil change before Mears. Thirty years I spent, frantically hiding that "next service sticker" and avoiding the disapproving gaze of auto technicians. 12 years and three cars later I wouldn't trust my car to anyone else. read more

I visited Mears Carmel solely based off Yelp reviews, and I'm so happy that I did! My dad is really good with cars, so I've always had him take care of all my car-needs: changing oil, changing brakes, fixing the AC, and basically doing any other car-type thing of which I have 100% no knowledge about. But when the heat in my 2008 Jeep Liberty was barely working, and my dad tried about 8 different things to no avail, I knew that it was time to find an automotive shop. I'm glad that I found Mears. From day 1 of my heater problem, my dad told me that he really hopes that it's not the heater core. Heater cores are extremely difficult to replace, and they're also expensive. So I needed to find a shop that wasn't going to rip me off and immediately diagnose my Jeep with a dead heater core. When I showed up to Mears, Neal looked at my car and decided that the heater core might not need to be replaced. He wanted to try a few things before going that route. So I got my coolant tank (I think? I'm no car expert.) flushed. My dad already did that a few times, and it worked for a short amount of time, but I figured, "why not try that with a professional?!" A $50 fix is better than a $1050 fix. So Mears did that, and it worked for about a month. Today, as the weather got colder, my heat got a little weaker. I called to get an appointment for a darn new heater core (ugh!), and Neal offered that we try flushing it again with some more oomph this time. He really wanted to save me some money! I guarantee that most places would just be like, "Uh yeah - 100% this is a heater core problem. That'll be $1500." No questions asked. But this place truly just wants to fix your car and make you happy. Even if I eventually need a new heater core, I'm going to be a Mears customer for life. I trust them, and trust is hard to come by. (Especially when you're a female that clearly knows nothing about cars!) ***Side-note: I told Neal that my dad previously worked on my Jeep before I brought it to Mears. When I asked Neal for an explanation of what he thought was wrong with my Jeep, he explained it to me in easy-to-understand terms, he drew me a little picture of what he thinks the problem is (for my dad to see), and he even told me to have my dad call him if he wanted more information! What great service!! read more

Took my car in last month when it wouldn't start, and they had it fixed in a day. After I left, the check engine light came back on right after I drove off. Unfortunately, I didn't have time to take it back for about another month to get it checked out again. When I brought it back today, they immediately figured out the problem and fixed it for free and gave me a free oil change for the trouble, even though it had been a month since my last visit. I met with a few different people at the desk and they were all very friendly and helpful. They even took time to call my dad about the car issues since I didn't know much about cars. Very good experience and would recommend to anyone looking for an honest mechanic in the Indy area! read more

Great customer service. Honest. I recommend this place to anyone. Best experience in auto repair.

This place is awesome! I'm a single woman on a fixed income and have taken my 2004 Buick LeSabre to Mears for a couple of years now. They've always been reasonable with their estimates for repairs. And my car's been fixed right the first time, every time. When I needed a new set of tires, I got them from Mears. Not only was the price competitive, but it included a front-end alignment! Wow! Before Mears I've taken this car to two different dealerships for service and repairs. Not only was it expensive, but I usually had to take it back more than once to get the job done right. That hasn't been my experience at Mears. I'll never go anywhere else again. Just wish I'd found them sooner! read more

I have a highly modified '10 Honda Accord coupe and it's tough to find a shop one can trust when they require a place that can properly work on lowered vehicles. Joe and his technicians have done amazing work on my vehicle the past three years. I have searched around Indianapolis and gone to various places for alignments and custom work and after finding Carmel Auto & Truck Svc Cntr , there is honestly no need to search further. Joe always offers a ride back to my work or house if need be, has up front prices, great per hour labor rates and I'd have no qualms about bringing a high end car here either...I've seen the work they did on a RS6 Audi and it was extensive and thorough...through and through. Although it's easy to simply go to a dealership with a newer car, the way your car is treated matters..and from what I've seen, Joe's staff treats your vehicle like it's their own. I've seen way too many errors coming out of the stealership service bays, requiring multiple trips to fix an issue. Never once has that happened here. I'm often asked about where I take my car for work and I don't hesitate a bit to recommend Carmel ATSC. read more

Mears Automotive - Carmel - '10 Honda Accord Coupe -- Upkeep and maintenance for past 3 years by Carmel ATSC. - Auto Repair Near Me - Carmel, Indiana

We are new to the area and I have used Mears Automotive twice now for routine servicing of our vehicles. The amount of positive reviews brought us there and we are thankful we have found an honest and outstanding shop to handle our automotive needs. I highly recommend them! read more

Mears Automotive in Carmel continues to exceed my expectations. Their expertise in diagnosing and repair are second to none. Also their customer service is absolutely incredible. I use them for repairs and routine maintenance for 2 vehicles (2010 Acura MDX and 2010 Cadillac CTS). Every time I leave there, I'm more impressed than the previous time. Their business model could easily be used as the industry "Gold Standard" for all other automotive repair shops to aspire to. read more

I recommend them highly. Amazing service at a fair price. I will be back if I have more car troubles.

Brought my car in for a diagnosis due to a clunking front end. The staff was able to diagnose and repair the problem in 2 business days including having to order in the parts. They were able to explain exactly what was wrong and were upfront with repair costs, recommendations and best practices. Will totally use their services again. read more

Being new to the area, I looked to YELP for Automotive Repair and found Mears. The reviews are spot on. The service is awesome. We took our van in for inspection before making a long roundtrip to Florida. Rather than going into all of the examples of how great they were I will just say that the cost for inspection was ZERO. We are customers for life. These reviews are a reflection of how customers view Mears and I can now add my 5 stars to the list of stories. read more

Update. This business was recently sold to a new owner. I'll admit...that kind of scared me, because I'd been going to Joe long enough that I felt comfortable with him, and trusted him and his work. Turns out, my fears were unfounded. The new owner kept the same mechanics, and, like Joe, is very easy to work with, and, I've found, honest. I can't see us taking our vehicles anywhere else. read more

This shop is amazing they did a free quote that helped to determine that our break down was under warranty and didn't charge a thing. Their customer service was excellent, they followed up with us right away, they were friendly and professional. They saved us. I cannot tell you how much I appreciate and recommend them. They are good people in an industry that often makes things difficult and time consuming. Thank you!!! read more