My daughter was in town, and she was using my car. She had an issue with my car not starting after…read moreher first errand so she stopped at AutoZone and they said my car needed a new battery. The current battery in the vehicle at the time was about 15 months old. So without checking with me, bc I was at work, my daughter purchased a new battery from AutoZone they do not install the battery OK, but they would not even carry the battery out to the car for her to go get it installed somewhere. We pay another battery place to install the new battery. A couple of days later, I take the old core battery back to AutoZone and once again no one is there to carry the battery in the store. But the biggest problem was once I carried the battery into the store. They would not put it in the recycle pile because I did not have the credit card originally used to purchase said battery. That credit card was used by my visiting from out of town, which was her credit card. So after 20 minutes, I just left the battery on the counter and told them to have lunch with the recycle money because I wasn't carrying that battery out to my car again. Two days after I go to get in my car and it won't start. I get a jump. It starts. Every 3 to 5 days my car does this. I take it to the battery place. They tell me the positive post on the battery that we just bought is bad. I go back to AutoZone to get a replacement, they will not give me a replacement battery because I do not have the original credit card that was used to purchase this defective battery. Explaining once again my daughter from out of town was using my car and used her credit card to purchase an unneeded defective battery from AutoZone. AutoZone sold us a defective battery, but they will not return or exchange it because the credit card used to purchase it is now in another state where the card holder legally resides in. Make that make sense. We're out a couple of hundred dollars EVEN THOUGH you have your customers create a profile on your website with their phone number that contains our purchase history. Please explain how our documented purchase history on YOUR webpage gets overridden by the fact, we don't have the same credit card that was used to purchase the item? +3 men working in a store like to make women carry dirty, heavy batteries to and from their car. This is worse than any convenience store customer service I'm encountered. Y'all in there hustling like you still in prison. Stay away from AutoZone unless you are getting a lightbulb or a sprite and paying cash.

The worse autozone I ever been in jus went td wit my dad trying to get some for him n I asked dis…read moreguy if they have it n he going say to me oh wym idk what ur looking for so l was like forget it n he going say I don't speak Spanish dis n that so I went to dis other guy which he's always been so nice to me so he got mad at me n he started yelling me to get out of the store jus cs I wasn't letting him help me then he brought the manager i guess so they could kicked me out of the store but he didn't cs he knows I was right he probably thought that I didn't spoke English and I wasn't gonna defend myself.jus disgusting( an Hispanic dude)

Got some Husky floor liners from these guys. They fit my car perfectly and have held up great. The…read morestaff was kind, inviting, and very helpful. Definitely would recommend these guys for all of your auto gadget needs!

From the owner: For over 26 years we are Indys #1 source for Vehicle Upfitting & Outfitting. We are Vehicle…read moreProtection and Protective Coatings Protection including (Custom & Color Spray-on Bedliners, Custom & Color Spray-on Vehicle Body Armor, Custom & Color Vehicle Accessory Body Armor Coatings, Wax & Oil Based - Rustproofing & Undercoating, along with Full Vehicle Rust Conversion. Other services include Paint Protection, Interior Stain Guard, Window Tint, Floor - Cargo Liners, Bug Shields, Vent Visors, , and more.) Vehicle Accessories Include (Steps, Stepbars, Nerf Bars,Running Boards, Power Steps) (Truck Bed Covers including Soft & Hard Folding, Soft & Hard Rolling, Retractable & Power Retractable, Fiberglass & Aluminum Lids, Fiberglass & Aluminum Shells, Work HDU & DCU Shells, Offroad Caps & Shells) (Vehicle Off Road Packages including Leveling Kits, Lift Kits, Bumpers, Wheels Tires, Rims, Skid Plates, Rub Rails, Off Road Lighting and More) (Vehicle Hitches and Towing Systems including 5th Wheel, Goose Neck, Flat Towing, Class 1-5 Receivers, Pinion, & Weight Distribution Systems, wiring, Brake Controllers & Speciality Tow Flat Beds) (Fleet Upfit including Strobes & Emergency Lighting, Ladder Racks, Tool Boxes, Decked Storage Systems, Cargo Systems, Cargo Glide & Bed Slide Systems, Inverters, Safety Systems, Backup Alarms - Sensors - Cameras, Vehicle Security Systems, Flat Beds, Towing Beds & more.) Brands Include Legacy, Valugard, Rustcheck, ARE, LEER, Century, Ranch, RSI, Decked, Holman

Appreciate the help I got today at autozone!…read more Unfortunately they didn't have one of the wiper blades for my vehicle because it is a specialized dealer blade, but they did have the other two! After checking me out the cashier helped me install the blades. Much appreciated since I know very little about cars! Blades work great and service was friendly. Will be back when I need other parts for my vehicles!

Needed a battery during the height of Covid. I'm a very high risk person everyone was super…read moreaccommodating and nice. Some of the customers weren't not masked but I know there's not a lot of control for Autozone. I really appreciate the assistance from a distance. I would go back. Super service and friendly. I highly recommend them.

I don't spend much time in auto parts store so I don't have enough experience to do a true…read morecomparison. However, what I do expect is decent customer service and a little help determining the best option I need for my car. When I walked in the guys behind the counter were busy helping others. Both men acknowledged me and proceeded on. Both men were very nice and pulled out the part I needed and explained the difference. I was very pleased with their service and explaining the choice where even I could explain to others. Since then I've popped in for wiper blades, car cleaning products, floor mats and several accessories. Hubby handles the serious car parts and he's been happy with their service as well. They do provide several free services and I've been very happy with my limited experiences.

My battery was dead and had to pick up a new one. I was helped immediately and they were able to…read morelook up the battery I needed. Terrail was amazing. He installed the new battery for me and was very helpful and knowledgeable. Thanks so much! I highly recommend the store.

I was very pleased with the man who waited on me. he goes by the name JJ…read more he was friendly, even wished me a blessed day. if I e er have to go back to that store I hope he waits on me.

I was truly disappointed with this location. I found three different brands of oil on the website…read moreall showing a special clearance price and checking this location after the website indicated they were not available at the Brownsburg store. The first one, Quaker State was nowhere to be found, as there was not a green colored bottle anywhere in the store. (They need to fix their inventory issues or have a clearance shelf) Then we looked for the Mobile 1 Truck and SUV in my 0W20 weight. Nope! And it was a no again for the Valvoline Advanced Protection. The store associate was nice enough to check the back room. But after 20 seconds or less, came out and said, "yeah, we don't have it". He offered nothing after that. I wised up and went down the block to Meijer and just paid more for the Valvoline. I could have saved the additional gas money and just went to Meijer in the first place. I have used AutoZone stores in the Chicago suburbs hundreds of times over many years and never had this poor level of customer service. I should stick to the Brownsburg store if I need anything, or maybe it could be O'Reilly's going forward.

Evan was extremely helpful in helping me diagnose an issue with my car. I came in just for the…read morecheck engine reading, which he was happy to do right away. After reading the codes on my car's computer, he asked me to open the hood to see if he could see anything obvious. Despite the fact that I looked for at least half an hour without noticing anything, he immediately saw the issue - a hose clamp was missing, and an air intake hose was disconnected. He helped me find a clamp that would fit, allowed me to install it there in the parking lot, and the entire issue was resolved. He even helped explain a noise that was heard when the problem started. Even though this was only a $2 sale, Evan was happy to help and made sure I was all good to go. I couldn't be more happy with the service. Thank you so much!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

My car within the past 3-4 days has had a delay on its acceleration It's extremely nerve wrecking…read moreto be at a stop sign or light and when it's time to go it doesn't I did some research before just taking it to Edwards Transmission which has multiple locations. There were not consistent good reviews. As a young lady, being told potentially false info or quoted high because I was a woman was not in my plans. I got here on Yelp after someone in the comments mentioned Goldsberry's Transmission. I was greeted with a 'hey' & candles that smelled amazing. Sam was & has been of great help. My car hasn't been seen yet because they are a smaller business and have tons of cars however I will keep you all posted. So far...I feel like I'm in good hands. Lettuce pray it's not super expensive

Great service.. I highly recommend them to properly diagnose and explain what's needed.read more

We had to stop by due to unexpected car issue. It was bright and organized inside and the signs in…read morethe isles helped me find what I needed. You shouldn't have trouble finding any of your car's needs. The cashier was nice and was quick to ring us up.

I went there to get parts for my kids car they were really friendly and helpful and I took a…read morebattery there to get tested and charged and they do it for free I would recommend going there for parts or to test your battery.