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    O'Brien Toyota

    3.5 (110 reviews)
    Closed 7:30 am - 6:00 pm
    Updated over 3 months ago

    Services - O'Brien Toyota

    Vehicle battery testing

    Check engine light

    Engine oil light diagnosis

    23 More Services

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Auto windows and mirrors repair

    Routine automotive maintenance

    Transmission leak inspection

    Windshield wiper replacement

    O'Brien Toyota Photos

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    Recommended Reviews - O'Brien Toyota

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    6 months ago

    Nothing but praise for the service department. Friendly, helpful, efficient. Highly recommend!

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    Photo of Terry O.

    Terry O.

    Helpful 1
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    Photo of Jon R.
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    3 months ago

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    2 years ago

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    Terry O.

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    6 months ago

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    Terry O.

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    1 year ago

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    10 months ago

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    11 months ago

    David was extremely helpful. I would be returning just because of him and how great he was with brining my car in

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    Terry O.

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    1 year ago

    Business owner information

    Photo of Terry O.

    Terry O.

    Helpful 1
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    3 years ago

    Business owner information

    Photo of Terry O.

    Terry O.

    Helpful 1
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    1 year ago

    Helpful 0
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    2 years ago

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    Terry O.

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    9 months ago

    Business owner information

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    Terry O.

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    4 years ago

    Business owner information

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    Terry O.

    Helpful 1
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    4 years ago

    Business owner information

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    Terry O.

    Helpful 1
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    3 years ago

    Business owner information

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    Terry O.

    Helpful 0
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    2 years ago

    Helpful 3
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    Photo of Zoe O.
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    3 years ago

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    Terry O.

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    4 years ago

    Business owner information

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    Terry O.

    Helpful 3
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    Photo of Jessica T.
    107
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    4 years ago

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    Terry O.

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    3 years ago

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    Terry O.

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    3 years ago

    Business owner information

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    Terry O.

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    3 years ago

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    Terry O.

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    3 years ago

    Business owner information

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    Terry O.

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    6 years ago

    Business owner information

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    Terry O.

    Helpful 5
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    2 years ago

    Business owner information

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    Terry O.

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    4 years ago

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    Terry O.

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    5 years ago

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    Terry O.

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    3 years ago

    Service department refused to redeem my coupon for service after they sent it it to me in the mail. What a joke of a company.

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    Terry O.

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    3 years ago

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    Terry O.

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    4 years ago

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    5 years ago

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    Terry O.

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    Photo of Tracy R.
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    6 years ago

    Business owner information

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    Terry O.

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    4 years ago

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    Terry O.

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    4 years ago

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    Terry O.

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    7 years ago

    Business owner information

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    Terry O.

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    6 years ago

    Business owner information

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    Terry O.

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    4 years ago

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    Terry O.

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    4 years ago

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    Terry O.

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    4 years ago

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    Terry O.

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    7 years ago

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    Terry O.

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    Page 1 of 3

    Ask the Community - O'Brien Toyota

    Review Highlights - O'Brien Toyota

    Mike Ramon was the standard by which all salespeople should be compared, in our opinion, and he sets the bar high.

    Mentioned in 4 reviews

    Read more highlights

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    When you are a full-time nomadic, and you break down unexpectedly, it an be stressful. More so when…read moreyou are in an area you don't know or know anyone. It happened to us on our way through Indy this past weekend, but the folks at Pep Boys were great. It was a Sunday afternoon, and Shannon answered the phone and told us to go ahead and get the truck and camper towed to them, and we could boondock in the parking lot. The next morning their mechanic, John, got right on it and manager Tyler was also super helpful. I ended up needing a new engine, they couldn't do the work for several months, so recommended I take it to the dealer. They recommended a dealer in the area, made sure I had what I needed, and was all set. The team was professional, friendly, and helpful in what was a stressful and frustrating situation. Thank you so much!

    So it really ain't the people up front that are calling you or that are scheduling it's the people…read morein the shop. I had an issue with my rims, I had to get new tires. The shop manger was completely honest when there tech accidentally gauged my rims and knocked of the price. Overall I should've been compensated for the rim, the labor and the custom powder coat that was done to them. When I took my other 2 tires in. The technician Jon, I showed him exactly how they mounted on my truck. He mounted them backwards which would have caused major issues. I explained the issues and asked them to be changed around. All I go in response was attitude from him. Very rude! He claims I told them they were front tires, which I responded no sir I showed you how they mounted onto my truck. He insisted I informed him incorrectly but I know I didn't. So he takes them back with attitude and changes them. He proceeded to scratch my custom rims again. This isn't the first time this is the 3rd time now. We are done with them. Lastly these tires weight significantly more my last set. Due to Jon's mistake he refused to help me load these tires and then I was thank you still trying to be kind I got nothing but walked away from. Thank you for this rude interaction. Very sad that a grown man couldn't help a tiny female load tires after he incorrectly completed a service and was asked to simply fix a VERY important thing for my truck to be on the road and not blow off its tires immediately.

    Eastgate Chrysler Jeep Dodge Ram

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    My husband has a 2016 jeep that is in perfect condition. It has less than 20k mileage…read more Well you can imagine the frustration when he could not change a "burnt out tail light" We have always taken the car to Eastgate jeep. We'll find them to be customer centered. Promises kept and speedy service. They send out coupons and this time one coupon saved $185.00 on all points checkup. They hook the car up to a program that checks all over the car. Then they give a report After checking the car all over they agreed it was just a bulb and put in a new one. ( They had the tools to get to the light ) They send a text to let us know the status of the service, sent the result of the test and what they did to fix the car They followed up with a call telling us to pick up the car, go to the cashier and there would be no charge. My husband thought they were going to charge a labor charge and spoke with the service manager who said it was an easy fix and not worth charging. Glad to fix it. Enjoy We will be back and we are thrilled with the kindness and respect we were shown. Thank you Eastgate Jeep for fixing our car and making our day!

    ETA: It's only gotten worse. Sean's comments below are simply for show. I emailed him, a few…read moretime, provided my number and specific times that I would be available for his call. I also said to call at his convenience and that I would do my best to make myself available. No call. No further contact. I have sent my check to Chrysler Capital (they were equally as bad BTW) and paid off my Jeep. As soon as I get the title, I'll be out there looking for my next new SUV and I will never buy another Jeep/Chrysler. I'll also never shut up about it. Ya know what? I'm done. So done, in fact, that their customer service has encouraged me to move on from their brands exclusively. In the past 10 years, I have leased 4-5 vehicles from them. In 2018, I phoned to schedule an oil change and was treated so rudely. I was spelling my last name and the CSR callously said something to the effect that I "wouldn't shut up." In 2020, I leased another new vehicle and the salesperson took my business card and used my work email (without permission) to sign me up for all kinds of things. He also messed up the processing of my paperwork and attached the wrong VIN number to my account, which led to me starting someone else's car from the app! This weekend, a huge piece of rubber trim came loose on the 2020 Jeep. I had to call Eastgate for the first time since the 2018 incident and I was again treated so unprofessionally. The CSR didn't care about me or my needs at all. Wouldn't even listen. Said there are no appointments until May. I can't talk to anyone. They won't look at it. Nothing. I can drive around like that this until May or, I can do what she suggested and go elsewhere. She, literally, suggested that I go elsewhere. Know what? Wishes you dare to dream really do come true. I called Chrysler Capital at lunch and got the payoff for my lease. I'm going to pay it off and I will never purchase another of this brand again.

    O'Brien Toyota - car_dealers - Updated May 2026

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