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    Pep Boys

    2.6 (38 reviews)
    Open 8:00 am - 7:00 pm

    Services - Pep Boys

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    18 More Services

    Fuel system cleaning

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Pep Boys Photos

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    Recommended Reviews - Pep Boys

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    Photo of Pep Boys S.

    Pep Boys S.

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    3 months ago

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    Pep Boys S.

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    5 years ago

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    Pep B.

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    4 years ago

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    Pep B.

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    6 years ago

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    Pep B.

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    Pep B.

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    7 years ago

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    Pep B.

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    4 years ago

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    Pep Boys S.

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    4 years ago

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    Pep Boys S.

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    7 years ago

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    Pep B.

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    4 years ago

    Caught 2 flats from hitting a pot hole. Was able to drop my car off to them and within 3 hours car was ready to go.

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    Pep Boys S.

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    8 years ago

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    Pep B.

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    5 years ago

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    Pep B.

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    8 years ago

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    Pep B.

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    12 years ago

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    8 years ago

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    Pep B.

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    11 years ago

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    12 years ago

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    Joe D.

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    8 years ago

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    8 years ago

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    Pep B.

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    9 years ago

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    9 years ago

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    13 years ago

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    5 years ago

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    9 years ago

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    10 years ago

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    8 years ago

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    11 years ago

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    11 years ago

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    11 years ago

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    14 years ago

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    Review Highlights - Pep Boys

    I made an appointment online, though was advised to call for further appointments for accuracy.

    Mentioned in 2 reviews

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    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    (3 reviews)

    Do not recommend. Went in for an oil change, left with a car maintenance (and customer service)…read moreproblem. After my routine oil change, my car began leaking oil. I returned to the Valvoline later the same day. There was one employee left for the day, even though it was more than an hour before they closed, and he said he wouldn't be able to "do anything" on his own (?) but went below the car to check. He said it was just "frame oil" meaning oil dripped during the change. He said he wiped it up and I should be good. When I woke up the next morning, my car was still leaking oil. My partner took the car in and had them re-do the oil change. He also checked my tire pressure and found one of the tires was almost flat. He asked the Valvoline employees if they checked my tire pressure the day before and they said they did. While Valvoline claims that oil change services include an 18-point maintenance check, which includes tire pressure, my receipt from the day before indicated that the tire pressure was not checked. So I guess you have to explicitly ask for air in your tires, even though the marketing includes that as part of the service you're paying for. Amazing. The re-did oil change was performed free of charge. It did not fix the leak. So began a claim process with Valvoline corporate. Valvoline corporate had me get the issue diagnosed at a mechanic and get a quote. The diagnosis was that the oil filter housing was crushed and damaged. Apparently not uncommon at quick oil change places that use machines and move quickly. Quote was more than $300. There was also a nail in my tire. Good to know. So I sent the quote to Valvoline corporate. They said they'd get back to me within 48 hours. I called back a few days later, they said they had to wait for the manager to approve it. This went on for a couple weeks. At one point a call rep mentioned offhand that the money had already been transferred to the mechanic for the work. I asked if I could go get the work done then, since Valvoline had paid for it. They said no, we had to wait for the local Valvoline location manager to approve it, that's "just how it works." They would put me on hold and call the branch and no one would answer. What a huge flaw in the system, huh. That happened multiple times. Valvoline corporate assured me they would call me back and they never, not once, did. After about a month, my car slowly leaking oil this entire time, I called one last time. The rep pulled up my claim and immediately apologized and said he was escalating it to every manager and they would get back to me the next business day. I waited a week after that and then finally just went to the mechanic and got the fix done that Valvoline had already paid for. I'm not sure why any sane person would wait as long as I did to get a "green light" from a manager who clearly did not care. The customer service process seems intentionally created to put all the burden on the customer. What is happening that nowadays we go to a get an oil change, receive a maintenance problem instead, and the company runs in circles for five weeks. At least my car was drivable in the meantime. At least Valvoline did pay for the repair. But I should have at the very least also received a refund for the botched oil change in the first place without having to ask.

    Very quick. Suggested future car care. No high pressure sales. Price for synthetic oil change…read moreapprox. $90 less than dealer!!! Robert very kind & considerate!!!

    Eye 2 Eye

    Eye 2 Eye

    (1 review)

    This colorful mural is the work of Dan Thompson, artistically known as Handskillz. He completed the…read morepiece in 2021 as part of Jiffy Lube's Mural Project, which is part of their Growing People through Work initiative and is in collaboration with the Arts Council of Indianapolis. It only took him about 60-75 hours to finish.As fate would have it the location of the mural happens to also be in the neighborhood Thompson grew up in. The mural depicts one of Thompsons' trademark characters, a robot, holding a tiny cat in its hand and looking eye to eye with it. Its background story is that it reflects a chance encounter between two passing strangers who appear to be very different but upon looking each other in the eye they discover one thing they have in common--green eyes. It is a very colorful mural that is painted in a graffiti style, which is also Thompson's trademark. I like the contrast that the mural's orange background has with the robot. You can see the robot and graffiti style in another of his famous pieces located in fountain square titled, The Creation of Adam. When speaking about the mural Thompson has said, "I see my robots as scavengers, adding parts and upgrading themselves as they move along; not unlike us. With feral cats being literal scavengers, I saw a parallel between the two. I wanted to show an encounter between two roaming strangers and despite all of their differences, they recognize something in each other. Maybe they're not so different after all." Parking here to get a closer look is simple. You can pull into the Jiffy Lube parking lot or just outside of it, park, get out and get a closer look.This is a decent mural, that has a lot going on for the eyes. Thompson does great work and is one of the area's top street artists.

    Pep Boys - autorepair - Updated May 2026

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