This place was great! Staff were all friendly and helpful! Service was completed very quickly…read more GREAT CUSTOMER SERVICE! WOULD RECOMMEND THEM TO ANYONE! Thank you, indianapolis auto parts!

Was very unprofessional upon arrival members are supposed to get a dollar off they keep changing…read morethe rules on that made me stand there looking for my card on my phone to prove I was a member. And the guy checking people in went ahead and took Mexicans in without them showing their cards on their phone. Very rude

The drive wasn't very enjoyable but the people who were working there were very helpful and…read morerespectful. Being the first time I had ever been to a place like this. I didn't know what to expect. If I had known that you could rent a golf cart to go in the yard instead of pushing a wheelbarrow around a 6 football field sized yard filled with 100's of cars I would have done so. Noted. But all the vehicle's were elevated so getting under them was easy. There were engine lifts out there i didn't have to use one so I don't know what or how someone would go about borrowing one. But they have them. The parts are very reasonable and if you are in the tires or batteries, pretty much anything else that you could want or need for a vehicle they have it.

Overall, a pretty good experience. The staff were friendly, and the prices were cheap. It looks…read morelike they have a pretty broad selection, although they didn't have any Honda Elements (which I think are more rare). Now I know it's in the name, but just know that you will have to take the part off the scrap vehicle out in the yard. So some basic wrenching knowledge is needed. I took my own tools, but it looked like they had some tools for use out there. Also, if you are looking to get a big part, or a bunch of parts, they have wheelbarrows you can use, or golf carts you can rent for $5/hr ($20 deposit). The $2 yard entry fee was interesting...not sure why they'd charge me to look, but it's only $2. Also if you sign up for their free vip program you get two free entries and $1 entries after that.

Would definitely return. Everyone behind the counter is friendly & knowledgeable about partsread more

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Someone stole one of my tires (including the rim) and I came here to get a replacement rim. Quick,…read moreeasy, and a good price! They offered to help find me a used tire and a spare for my car. I'm glad I came!

I'm giving 5 stars because the girl at the front desk is beyond awesome. I saw her juggling 3…read morephones on 2 ears. (Seriously) I'm my particular visit(s) there was some problem with miscommunication between employees..so I had to make several trips. Even a little attitude from the head guy but once he understood that it wasn't me who was being difficult..it was he's Mensa team yard crew (sweet baby Jebus) Bottom line..we all make mistakes..(yes, sometimes even the same one 3 times) but...I got what I needed, the girl made it right (-$) and plus she was just a true professional to deal with. I didn't catch her name, but all you dudes in the yard..y'all owe her big time. She's the real deal!

I chose Brothers Auto Parts because they offered me the most competitive price for my totaled…read moreautomobile. I called around two or three other salvage yards and still found their offer to be the best. Typically the offer cash for your trade in, but in the day I arrived they were short on cash so they immediately printed me a check, which I actually preferred. Also, when I needed to check my car for items left behind they ushered me to where my car was stored and helped me search for my items.

We ordered a complete dashboard for a customer car. They sent the wrong dashboard out to is twice…read more Then refused to sell us the correct one. They just pushed our business away.

Over priced and a compete mess of a salvage yard. No organization and little or no help when you…read morecall

Staff was helpful and even loaned us a tool we forgot to bring. Really fair on prices. No…read morecomplaints at all would definitely recommend

Hear Ye..Hear ye..everyone imagine we are all sitting around a big campfire. It's story time. This…read moreone is true...... I wandered into advanced auto on 5125 N keystone avenue. I was looking for bondo. Didn't know much about the bondo process. The Good Lord put Todd Hoskins in my path! Todd is the general manager. He knows customer service! Todd pointed out immediately the right size. Explained what else I needed which I had at home. Walked up to the counter. Opened up the package. Showed me step by step instructions. Todd even walked over to the business next door. Asked if they had time to make the repair for me. Unfortunately they didn't. The point is Todd is Mr Customer Service! He went above & beyond. Todd is very genuine! Thank you Todd for your great help & Friendship!! Ps Maybe sometime we can sit around a campfire!! Thank you...Mr Daniel E Stonehouse

I bought a new part from Advance Auto Parts and went to return it 12 days later and they DENIED my…read morereturn. brand new, unopened, and I had the original receipt! I won't go back. Terrible way to treat the people that feed your business. I ended up getting my money back after all but wasn't until I contacted BBB.

Once again, amazing manager Scotty saved me a lot of money by telling me the Truth, and having a…read moregreat deal of knowledge about his products . Thanks Scotty!!

Didn't catch the guys name but he was working 4/18/2019, and was a COMPLETE jerk in the 5 seconds…read morespent in the establishment. Walked inside to ask if a jack stand was rentable since the sign out front said "we rent speciality tools to help you get the job done right" lol, autozone didn't have one so we thought to try O'reilly, absolutely NOT. No reason should the associate have been a jackass saying "oh do well do you rent pizzas out" because my boyfriend was wearing an old jacket from a job he had YEARS ago. not cute or professional. Train your staff on the proper way to politely say "no" because I'm definitely not going to spend money where I'm treated poorly. If I could chose no stars I would, it's okay because this place already has a super low rating which is probably not just from my visit. There's tons of people who would love to have his job, give it to them.

The customer service was horrible! Me and my wife had to wait for 2 hours just to get told the…read moremuffler we wanted was rusted that they cut off 1 hour ago don't go here unless you want horrendous customer service!

Nice people. Nothing fancy. Call in advance for a part and bring your core. Cash only.read more

I go to Auto Zone for all of my car stuff and this location has stood out as having really great…read moreservice. Most recently, I bought windshield wipers and asked the guy looking up the size I needed (I can never remember!) if he could install them. He said he couldn't because he was the only employee in. From then to when I was paying, I guess another employee showed up and he told me he was now able to do it if I still wanted the help Yeeees! It was so nice of him to do this and it made my day.

Robert helped me and I thought he was great. He is informative and very nice and funny. He knew…read morewhat he was talking about. He put the battery in for me and explained to me about the battery and alternator. Very nice guy