Been there a few times I was happy with the prices fuel pump on one occasion break service on…read moreoccasion or change on another occasion

This place was great! Staff were all friendly and helpful! Service was completed very quickly…read more GREAT CUSTOMER SERVICE! WOULD RECOMMEND THEM TO ANYONE! Thank you, indianapolis auto parts!

This is my favorite store when I'm in need of something I come here first for parts. This is my…read morefavorite Pull-A-Part in Indianapolis, In.

when you call you get sent to the worst automated system I have ever experienced. When you ask it…read moreabout a specific part it sends you to their website where you will have plenty of trouble finding information on it, something that takes 5 minutes anywhere else takes 10x that here.

Would definitely return. Everyone behind the counter is friendly & knowledgeable about partsread more

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I'm giving 5 stars because the girl at the front desk is beyond awesome. I saw her juggling 3…read morephones on 2 ears. (Seriously) I'm my particular visit(s) there was some problem with miscommunication between employees..so I had to make several trips. Even a little attitude from the head guy but once he understood that it wasn't me who was being difficult..it was he's Mensa team yard crew (sweet baby Jebus) Bottom line..we all make mistakes..(yes, sometimes even the same one 3 times) but...I got what I needed, the girl made it right (-$) and plus she was just a true professional to deal with. I didn't catch her name, but all you dudes in the yard..y'all owe her big time. She's the real deal!

Someone stole one of my tires (including the rim) and I came here to get a replacement rim. Quick,…read moreeasy, and a good price! They offered to help find me a used tire and a spare for my car. I'm glad I came!

I chose Brothers Auto Parts because they offered me the most competitive price for my totaled…read moreautomobile. I called around two or three other salvage yards and still found their offer to be the best. Typically the offer cash for your trade in, but in the day I arrived they were short on cash so they immediately printed me a check, which I actually preferred. Also, when I needed to check my car for items left behind they ushered me to where my car was stored and helped me search for my items.

We ordered a complete dashboard for a customer car. They sent the wrong dashboard out to is twice…read more Then refused to sell us the correct one. They just pushed our business away.

Over priced and a compete mess of a salvage yard. No organization and little or no help when you…read morecall

Staff was helpful and even loaned us a tool we forgot to bring. Really fair on prices. No…read morecomplaints at all would definitely recommend

I have been waiting for a part that I prepaid for for a little over two months. I have been in…read morethree times in person and was told we will call you back once it comes in or we find out any information I called finally got a worker, who in person was really nice to me however, on the phone, he completely interrupted me was rude and did not listen to what I had to say and somehow the phone hung up in the middle of our conversation. I do not believe that I will be back to this location again I get that the product was on clearance and the company went out of business but to tell me over and over again that they could get the part that the other business had the part, etc., is Crazy. Now I have to make my way over there to get a refund and hopefully it will be nice and calm. I worked with both a manager and a gentleman service worker they were both nice in person however it's not about the money. It was not that expensive but they just should've told me it's not even possible and canceled the order instead of

I went into the store last week to get a a part for my car first of all the person that helped me…read moreput in the wrong car completely different from mine which in return I got the wrong part. I did not notice that I had the wrong part until I actually opened the package fast-forward to three days later when I was able to get back up there, I came back to try to return the part only to be told that I cannot return the part because the package was open even though I explained the situation and told them that it was your worker that made the mistake so I couldn't get my money back. Terrible customer service. This company does not take accountability for their mistakes and should have returned the item after being told that it was their mistake. I'm out of money because of their mistake.

Once again, amazing manager Scotty saved me a lot of money by telling me the Truth, and having a…read moregreat deal of knowledge about his products . Thanks Scotty!!

Didn't catch the guys name but he was working 4/18/2019, and was a COMPLETE jerk in the 5 seconds…read morespent in the establishment. Walked inside to ask if a jack stand was rentable since the sign out front said "we rent speciality tools to help you get the job done right" lol, autozone didn't have one so we thought to try O'reilly, absolutely NOT. No reason should the associate have been a jackass saying "oh do well do you rent pizzas out" because my boyfriend was wearing an old jacket from a job he had YEARS ago. not cute or professional. Train your staff on the proper way to politely say "no" because I'm definitely not going to spend money where I'm treated poorly. If I could chose no stars I would, it's okay because this place already has a super low rating which is probably not just from my visit. There's tons of people who would love to have his job, give it to them.

The customer service was horrible! Me and my wife had to wait for 2 hours just to get told the…read moremuffler we wanted was rusted that they cut off 1 hour ago don't go here unless you want horrendous customer service!

Nice people. Nothing fancy. Call in advance for a part and bring your core. Cash only.read more

I go to Auto Zone for all of my car stuff and this location has stood out as having really great…read moreservice. Most recently, I bought windshield wipers and asked the guy looking up the size I needed (I can never remember!) if he could install them. He said he couldn't because he was the only employee in. From then to when I was paying, I guess another employee showed up and he told me he was now able to do it if I still wanted the help Yeeees! It was so nice of him to do this and it made my day.

Robert helped me and I thought he was great. He is informative and very nice and funny. He knew…read morewhat he was talking about. He put the battery in for me and explained to me about the battery and alternator. Very nice guy