Shane, our service representative, takes great care of us. Attentive, respectful. Because of Shane, our cars are serviced in a timely fashion. Keep up the good work! G. Osborne read more

Another visit to Tom Wood Porsche. Work was kept on schedule, my 911 was returned cleaner then I left it, and the problem I came in for was solved! Jeff sent me a video of other concerns with my 8 year old car. I never felt delayed. Dakoda communicated well with me so there were no surprises. Joe followed up later to make sure I am pleased. read more

It is good to know there are still a few good dealerships around! This group, has always treated me well. Once an Audi/Porsche dealership, I used to take my Audi's here before Audi moved out. The sales team were great, and always invited me to events, kept me up to date on new cars, etc. I had my newly purchased car in to look for an issue, on a CPO'd car. Arrived ~ 8:30, grabbed some great coffee and a bagel, and did some work. Less than two hours later, they told me they had found a small leak from the water pump, had ordered the parts and worked with me on when I could bring it back in for the repairs needed. Awesome communication, great work discovering the issue, and ordering parts in advance of the bringing it in for repairs. Fantastic in scheduling the service around our schedules. Offered to wash the car too. Gave me advice as well on how to ensure the interior is cleaned, as I have Alcantara. Good to have such a great service experience, especially given the issues I have had with other dealers. read more

Tom Wood Porsche - My baby. - Auto Repair Near Me - Indianapolis, Indiana

Made an appointment for service on my Porsche MacanS and received a phone call from Joe Cordova refusing service based on a poor review the dealership received from me a year ago (after bumbling my deceased husbands's classic car). The car was in worse shape when they finished causing them to lose dollars trying to make it right. Beware if you have classic cars in need of repair/ they are not equipped to service without damage. Glad to take my business somewhere else if this is how accountability is taken. Joe literally said to me when he called that "you promised not to give us a bad review and we gave you stuff for free so now we will refuse service." Unbelievable! read more

I had been a TW customer for more than a decade but no more. I took my Porsche in to have a fault code diagnosed. I was told that a control module was defective and given an estimate total of $1813.13 not including their apparently standard $40.00 shop supplies charge. I ordered the part at a price of $1007.25 and made an appointment to have it installed with labor estimated at a little over $800.00. To summarize what happened next, I researched the part online, price $558.56 with a list price of $691.60. I had TW parts department make the price adjustment saving me $480.10 on the part, then I picked up my control unit and took it to Porsche of the Village in Cincinnati and had it installed for a total labor charge of $350.98. Saving me over an additional $450.00. This should be against the law and represents what a dishonest dealership looks like. read more

Went by to look at the Taycan Turbo S, and it was incredible! That car had so much presence and luxury that I was thoroughly impressed. The thing that blew me away was the service. One of the service guys (Dakoda) not only told me all the specs of the car, but actually walked me through the maintenance schedule and cost of ownership. What that tells me is that Tom Wood is honest and trustworthy when it comes to their business. I will definitely be back! read more

Tom Wood Porsche - Taycan Turbo S - Auto Repair Near Me - Indianapolis, Indiana

Dropped off my 2018 Porsche Macan for its 80k service, along with a note to replace brake sensor (light was on) and check a loose ring behind the rear view mirror. Expected same day service. Dropped off after hours for 8 am service 730 am Received text from service tech requesting response thru text messaging 11:13 asked how it was going 11:19 service tech said he was "finishing the paperwork." (strange-I didn't even get a report) 1 pm I texted asking what was done and how much heard nothing for the rest of the day. 7 pm texted informing that I never heard back 730 next morning I received this text Sorry Tracey I was doing online classes and just saw this. It was an oil change, wiper blades, heating and a/c filters, transmission fluid exchange, engine air filter, safety inspection, and the brake sensor. The total came to 2463.47. Let me know if I need to deliver it or pick up. Thanks! This app comes to my pc and not my personal phone --John Castle Tom Wood Porsche when I arrived to pick up my car, I was surprised to learn that the brake sensor wasn't replaced, but i was charged $99 for the part. And the mechanic didnt bother to look at the loose ring behind the rearview mirror. i asked when the brake sensor would be in, only to discover it was already in, but they didn't bother to install it. I asked what the $1225 for $80k was (plus another $1400 in items) and was told it was for 7 hours of labor. But according to the first service tech the work was done in less than 4 hours. Disappointed by this experience I then noted that the service tech said I had stated that my heat system wasnt working, which was untrue. I decided to ask my neighbor to install the brake sensor but asked Tom wood to tell me which one. Hilariously, I lef a message for the service manager and asked for him to call me with the location for the brake sensor. In the meantime the service tech left a message saying it was "missing" from the front right (it wasn't missing.) The service manager then called to tell me it was missing from the back right. In the meantime, while awaiting their answer, I googled the part number to find the Porsche MSRP was $37.35, but I had the privilege of dealing with Tom Wood's clearly competent team and paying $99.75! I'll be taking my car to Reggie's Autoworks from now on. Unless I need it cleaned. Then I'll take it to Tom Wood. Because they may suck at communication and their service department doesn't give a rats ass about service, but their cleaning crew gets 5 ! read more

I bought a 90's M Roadster sight on seen here. Stopped by to hopefully find a GT3 or other long-term collector car. Got a fair price for both parties, nothing to rave about. But, the salesman was really nice in letting me drive it home, put it on my lift, and inspect it. Sure, it's just a $25k car, but still. Likely, the car would have been auctioned/sold to another dealer due to its price point; I bought it within hours of it being traded in. If I recall, they even let me take the car home while the bank transfer was pending over the weekend. Regardless if the details, I was happy with the buying process and thought they were very supportive and gave a great customer buying experience. No ancillary crap like extended warranties or paint protection plans were snuck into the paperwork. See my past reviews too. Summarized: I've left my contact info several times for a GT3 or GT4 and have never been called but rather just get spam emails. I found out they have got some collectors in stock and end up auctioning them to out of state dealers for 10-20% less than what I would have paid, plus they'd be growing an enthusiast community locally versus sending cool cars out of state and just pedaling depreciable Cayennes and Macans to soccer moms. Their shop rate is absurd too; if your Porsche is not under warranty, absolutely take it somewhere else. They're VW, nothing fancy to work on... Nor are modern supercars/exotics even much different than any other production car now-a-days. Techs just need to follow a workshop manual and use a torque wrench and all cars are the essentially the same. Porsche does NOT demand $175/hr+ shop rate... read more

Stopped in to look at a 997. It had been sold but they'd taken a 718 in on trade earlier that day. To any review that says the staff treat you different if you don't pull up in a 100K+ car, I say bull. I drove up in my plain Jane Toyota Corolla airport car. I was immediately greeted by two sales reps, told the car I was there for had been sold, and asked if I would like to leave a list of what I was looking for. I was wearing street clothes and by no means looked like I was there for anything but a joy ride. They'd taken a car in earlier I was interested in, and I ended up buying it. They threw new tires on it and sent me out the door with the best used car buying experience I've ever had. If you want to own a Porsche, come see these guys, they'll make it happen. read more

I was looking for my first Porsche in the Midwest and after exploring 4 different Porsche dealerships I ended up buying locally, in Indianapolis, which I'm very happy about. I've heard a lot of good things about Tom Wood Porsche staff and this time around I personally experienced it. First, big kudos to Lee and Richard - they were both amazing throughout the sales process and took great care of me. I didn't absolutely hate signing Brad's endless papers either, hehe :) Car buying is a stressful thing in general and they made it as easy and enjoyable as possible. Zero pressure. You feel like you're truly a valued customer which many other dealers state but often fail to deliver. Second, I've got a great deal both on my trade-in and Porsche I chose to buy. There wasn't anything better in the whole country (ok, maybe one car, but it had a weird color combo). I was expecting great deals only from non-branded dealers, but was pleasantly surprised here. It has been a few days and I can't enjoy my new car enough. It's amazing all around. I drove an Audi before getting a Porsche and loved it, but this thing is next level. What's more important, Lee and just about anybody from Tom Wood Porsche are very approachable and are still helping me with questions and other requests, even after the sale was closed (which rarely happens with other dealers: typically, after they get your money nobody picks up the phone). To add, Lee is very knowledgeable about Porsche cars and their quirks and is a true ambassador of the brand. These relationship aspects are what makes me want to bring my friends and loved ones to Tom Wood Porsche to buy their next car. Something other car dealers could learn from them. Lastly, this review was unpaid and I wrote it because I felt like it. read more

Wow. Where to start? This place is not run well at all. Please RUN from "Mr. Tom Kashman" We purchased [what we thought] was going to be our dream car, our very first Porsche! We were lured in by the silver tongue of the salesperson, they have the exact model of Cayman S 981 that we were looking for! And best of all? Porsche CPO! (Although as we found out later, this was MISREPRESENTED as CPO, as confirmed by the owner Mr Tom [Kashman] Wood of Tom Wood Porsche.) -Under 25k miles -981 3.4L flat 6 with 325 serenely sounding horses that brought a mighty big smile to our face! -BRIGHT YELLOW (The color on the posters of my childhood!) -Manual 6-speed Sounds perfect, right? We'll get the 3 year extended warranty, so we don't have to worry at all, we'll get a rental Porsche if we ever need to get service, it'll be perfect! We pay for the extra fast delivery, and after paying almost $70k, we thought we were set, low mileage Cayman S 981 in a manual in the most Porsche of Porsche color, Racing Yellow. We get delivery of the car just a few short days later. We admire that key of ours, looking sharp Cayman S shaped key and listen to the sonorous roar of our new Mid Engine Sportscar, a true Mountain Warrior out in the hills of Cali! What you won't hear from them up front? Buying from a state that does smog checks? Mr Tom Kashman of Tom Wood Porsche takes a skeevy $2k deposit for simply going to get a smog check and mailing them all the forms. You know those hidden fees everyone hates? Mr. Tom Kashman of Tom Wood Porsche sure knows all about those hidden fees. (Kashman... hmmmmm.) No big deal, we take it over to the local smog shop I've taken my last three cars to, it sits there and passes. A really nice older fellow with a V8 swapped Austin Healy raved about the Yellow Cayman S while we were getting it smogged! The smile it put on his face when the engine roared, now that was special and a memory I'll treasure! (His V8 swapped Healy was an awesomeeeee looking ride!) History time! My husband and I both know how to drive a stick, the first vehicle that I drove with a stick shift? A Peterbilt Semi Truck, where I also learned pre trip inspections to check for wear and tear on the vehicle We've had the Cayman S for a couple days at this point, the clutch is feeling heavier than it should, which was mentioned by the dealer beforehand (You know, after the signing of the paperwork, and having the CPO dropped from the VIN? Hmmmmmmmm.) I'm sure that you can connect the dots at this point. Stay FAR away from this dealer, they're in for the quick buck and scamming customers. read more

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Great job service department! We were traveling, had tire issues on our Panamera. They not only helped us to get our car there, (NO spare tires in the Panamera, found that out the hard way!) loaned us a nice car to use while they waited for the tires to come in, and kept us updated. Then, I forgot my sunglasses in the loaner car which I didn't discover until we got back home several states away from Indiana. I called and they found them in lost and found. When they found out they were prescription glasses they paid to fedex them to me with insurance. Thats awesome enough, but when we opened the box they had also sent us some cool Porsche swag. This is better than we were treated by the dealership in Florida where we bought the car! You guys are awesome! If we buy another one, we are driving to Indiana to do it. read more

Wanted to update and bring closure to my review. After posting my review the dealership posted in the tread and that their Customer service manager, Joe Cordova would reach out to me. Joe called to apologize for the wrong doing. He asked what it would take for me to remove the review and make me 100% satisfied. I stated that I wanted reimbursement of the $850 for having the calipers done correctly. Joe came back with an offer of $400 for the wrong doing and removal of my review. I told him for 100% satisfaction I wanted what I paid, $850. Joe apologized that they did a bad job but would NOT come up to $850. I did not take their offer. Disappointing that their customer service manager can acknowledge wrongdoing but can't fix the problem. read more

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This experience of buying a used car from this dealership has not been the best. My temporary tags expire on December 26th and it's December 24th. With the holidays happening I'm positive I will not have my license plate by the 26th. For this to be a luxury dealership, the service has not been that great. Brad expressed that he would send me the tracking number of the overnight package to S.C. DMV but i haven't received anything. 3 days later, I'm still waiting on the tracking number for the paperwork being sent to S.C. The excuse i received was that Porsche had a hard time getting the title from BMW. read more

THINK TWICE BEFORE BUYING HERE!!!!! I bought a used car from here a month ago. Last week the car started smoking. I had to have it towed and get a diagnostics. Come to find out the alternator went out due to oil leaking on it. And the suspension needs replaced (as well as a list of many other things). So I called and told Porsche what happened. The person I spoke with definitely knew what had happened and wasn't surprised at all! They told me I bought it "as is" and they won't do anything to help except tell me where to get cheaper service. I understand I bought it "as" is but it has only been a month. You guys need to take responsibility. You sold me this car with a lot of problems. Taking advantage of people especially on this economy is not cool! I know someone who works at another Tom Wood and he said where he works they would have at least helped with the majority of repair cost. You guys really messed up and screwed me over. BEWARE OF THIS PLACE! read more

I'm a business guy - I get these two facts: 1) It's Porsche so they have a small handful of buyers and a lot of lookers. 2) This is the only Porsche dealer in central Indiana - the next closest one is in Fort Wayne. So for every serious buyer, there are probably 99 lookers. And this is the only Porsche dealer within 100 miles so take it or leave it. Done. My experience on the sales floor tells me they are filtering the lookers from the buyers by stereotyping people - how you look, how you dress, etc. I came in in my shorts, t-shirt, and sport sandals (it was warm out) and was very quickly put into the "looker" bucket - the salesmen were curt bordering on condescending. I was clearly rudely interrupting the Solitaire and Sudoku they were playing on their computers. The culprit is a manager there (based on their website) and not some newbie. Maybe I should have told them I currently own a Porsche, two BMWs, and two Infinitis and I'm not the borderline homeless bum that my shorts, t-shirt, and sport sandals may make me look like (or at least as interpreted by Porsche salesmen). I don't even blame them for their filtering. If you worked there and 99 out of 100 people are just lookers, you'd start to filter them out as well. They have the right to filter lookers from buyers; I have the right to describe my experience as one of the filtered lookers. The problem for Tom Wood Porsche is something called "The Internet". Buyers don't have to buy from the local dealer. They can buy from almost any dealer and have the car delivered. The local dealer still has to perform warranty work, if any. Filter out the wrong lookers who may be buyers and they may just order from Fort Wayne or Cincinnati. And the online reviews can be killers. It's 2017. I don't put on a suit to shop somewhere just so I am treated seriously. read more

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It always seems to take 3 to 4 weeks at a minimum to get a car in for service they rarely have any loaner cars available. I have had issues with warranty parts never being called when they arrived and taking 48 hours for repairs when I was told it would be done in the same day. they don't have enough garage space or service techs to service the amount of porches in the Indianapolis market. That is why I am thinking of switching brands to someone with a better service department. read more

100%. Snobs. Don't pull up anything less then a 100,000 car I pulled up n my 06 jeep n they looked at me like I was white trash n funny thing is I had cash to buy a new vehicle my dream car but that didn't happen there so went to Mercedes n bought a sick ass convertible read more

I purchased a used vehicle from this location. Initially, and up to the financing, everything went pretty smoothly. However, once the documents were signed and financing was completed, it went south. The sales rep could not give me an exact date of shipment/receipt date for vehicle. My first payment was coming due and no car or word regarding when it would be. My husband called and offered to come get the vehicle and they could pay him the shipping fee. The response was "no, we cannot do that.". The next day, the car was miraculously scheduled to be picked up and said to be here within a week. No exact date or contact info was provided to me. I received my vehicle within the week as stated. First, the delivery driver car wanted me to pay him????? Then I get all of that worked out and the car is dirty and the gas tank is just barely above empty. I did not have temporary plates, so I could not drive it. I contacted Brad Roberts and he was very reactive to my concerns and overnighted my temporary plates. I was informed by Brad, and I quote, "I have David Pelizzari (your salesperson) and Jordan Roe (Used Car Manager) working on the solution for your detail. We'll get your squared away!". I have yet to hear anything from the sales rep or the manager. In addition, here I am almost two months later still awaiting plates for my vehicle. Texas returned the request due to the fact that Tom Wood waited more than 30 days to send the request. Therefore, a penalty applied and more money ,$128 and some change, was required (according to Carmen Hutchersonson). Carmen stated on June 28th that she approved for that to be paid. However, and two plus weeks after that, the local registration office has not received the payment. read more

I purchased a 2016 porche cayenne s and when we received the car from the shipper there were immediately issues with the car. the compressor for the shocks as not working and there was a message saying not to drive it, the passenger door had no less than 20 door dings in it and the paint on the hood was damaged due to bugs not being cleaned off quickly enough. i purchased this online and spoke to the sales agent, they gave no indication of this. luckily i purchased the warranty and sent it out for repairs (the closest Porsche dealer to my place is 3 hours away). after a few weeks without the car it was back. within 500 miles the rear main was leaking, during the changing of that it was discovered that a turbo was bad and the problems have persisted since that day. The warranty company has paid over $30k (about 2k out of pocket) in repairs on a car worth about 26k. after owning it for 2 years i have only been able to put 3500 miles on it because it has been in for repairs most of the time and the transmission just went last week. Definitely do not trust the sales staff there and make sure you go personally to check it out. I have purchased several cars sight unseen and have rarely had an issue from a luxury dealership. This place is the exception. read more

So far, this has been the best Porsche dealership we've been to. The facility is very open and clean. They provide complimentary beverages and snacks. The staff was patient and friendly. We purchased a used vehicle there for a very fair price and traded in a Boxster as well. The process took a little longer than usual that day due to the fact that they were short on staff, but overall, it was pretty simple and easy. I would definitely recommend this dealership to others and look forward to returning in the future. read more

Tom Wood Porsche is the only dealer I trust to take care of my car. John Castle has proven on many occasions that he truly cares about his customers! The service techs are the best there is. The job is done right the first time every time!! read more

John castle was the man I highly recommend him to anyone! I took my car for service and was in and out quickly with a friendly smile

My tire pressure light came on and I couldn't make it in right away to get it checked out. I was concerned about my tires being damaged in the meantime. Mr Bernardi sent a service advisor to pick my car up and delivered it back later in the day. Very nice experience and I'd definitely go service my car at Tom Wood Porsche again. They made the necessary adjustments in my tires as one was low and turned off the light. I even had my car delivered back to me with a fresh car wash! Thank you! read more

I had been a long time BMW owner before switching to Porsche. The service level a luxury car buyer expects, was not close to what I have experienced at Tom Wood. From ordering the car until closing the purchase, several questions pending, emails not answered, just ignored. Delays in the registration paperwork... Really disappointing. read more

Purchased a Porsche sight unseen by taking the word of the sales person Dan Borden, car arrived with a few issues but they did the right thing and took care of them. Thank you for being a stand up dealer. read more

Update: After calling Tom Wood's management as requested this issue was not resolved and no apology was given. I'll never go back. I've visited two other Porsche dealers for service since and have been treated well. read more

The dealership was awesome for handling an unexpected repair to a wheel due to large potholes on I69 I was called , updated throughout the process and back on the road unless time then expected....thanks to the team there and the manager, Jeremy Rodecap. read more

I am consistently disappointed in all of the Tom Wood dealerships and the people who work there. I have purchased 3 new Audis in the past 5 years, and for 2 of them I drove 2+ hours to a different dealer to buy my car. Tom Wood Porsche Audi has employees who are excessively demeaning and rude, and they are always difficult to deal with. The backhanded comments and their extreme impropriety are baffling! In one of my experiences I went in to purchase an A4 I had taken for a test drive and they told me the car was "sold." I asked them to find one with similar specs, and they claimed that there weren't any left and instead tried to show me some they had on the lot. After calling around on my own I was able to locate a car that matched my specs at a dealer in Naperville, IL. When I was filling out paperwork the salesman in Illinois said it was funny that I'm from Indianapolis up there buying the car because the car I was buying had just come from Indy only days before. He showed me the documents in the glovebox saying that it was from Tom Wood Audi. They lied to me in a similar manner with another Audi I attempted to buy last summer, so I ended up buying that one elsewhere as well. The service department is also difficult to work with. Every time I have my car serviced I have to call and follow up with them at least 3-4 times to find out the status because it is never ready when they promised it. They always "run out of time" to take it through the car wash for me after it is serviced which is also slightly agitating. Apparently they are so successful in their car sales they can continue to behave the way they do with their customers. While I will continue to be an Audi customer, I will not even attempt to engage with Tom Wood Porsche Audi to purchase my cars in the future. read more

Hands down, if you're a customer, they will treat you well for a lifetime. The sales people have a pretty solid clientele. They are so knowledgable and passionate about Porsches. They even are owners themselves. The sales people will go above and beyond to satisfy their customers when it comes to customizing their dream cars. They also offer the European delivery program for those who dream about driving their own Porsches on the autobahn. The showroom is nice and well-designed. They can also store your Porsche purchased winter tires and replace it for the season. Probably one of the best and personal customer service. The cars, as expected, are something special. For the best customer experience, ask for Barry Wickliff. From Porsche knowledge, true car passion and personal experience...he's your go-to person who has been there for over a decade. You won't be disappointed. read more

Bryan was timely and concise during our transaction. I highly recommend Tom Wood Porsche! Thank you!

This was the most painful and stressful situation I had ever had to go through in my 30 years of purchasing vehicles, whether in-state or out-of-state. Due to a lack of information provided, whether original documents, warranties, tags, etc., I had to manage the entire process meticulously. Paperwork that was supposed to be sent overnight for next-day delivery took 2-3 days to arrive. They informed me that I had a certified warranty, but they never sent me the warranty contract. That was something I had to keep track of. I am glad I did because the contract clearly states that you cannot rely on the salesman's word. A lot of time was wasted back and forth on information that was never provided to me, and their excuse was that "they were really busy trying to get information quickly" or the famous line "I'm new." That does not excuse having a process or a checklist in place to ensure everything is handled correctly and professionally when making a large investment. When the car was delivered to me, it had not been detailed, cleaned, or even vacuumed, and it had less than a 1/4 tank of gas. Furthermore, the car was shipped with no temporary tags. I paid for a vehicle, had it delivered, and could not drive it for a few days until they FEDEX the tags a few days later, therefore, I had to request the tags to be emailed to me. This was clearly not a five-star service. After a while, I began to suspect that this was done on purpose. There was no type of concession made in exchange for any of this. Their word was no longer trustworthy to me. I could go on and on but will stop here. You get my point. Attached is a picture of the inside with crumbs all over the place inside the armrest. read more

Tom Wood Porsche - Auto Repair Near Me - Indianapolis, Indiana

I am writing this review based on my experience with their service department. This place is full of incompetent mechanics and rude/irresponsible managements. Here's what happened. 1. Scratches were left on my car's interior panels after I got the interior panel reassembly service from Tom Wood Porsche. 2. Their service department refused to admit that it was their doing, arguing that the scratches somehow magically appeared but they will fix them for my customer satisfaction. 3. I visited them once so that they can fix this, but some of the scratches were still remaining after the treatment. Also, one rubber part of the panel had gone completely missing. 4. I visited them once more and this time they repainted a number of panels newly. 5. However, the painting was done with a different color. It's very visible. 6. In addition, I found that a part of the interior panel was just broken. 6. Now the service department is refusing to reply to any of my emails or getting any of my calls. I wonder whether this is a proper way of doing a business. read more

There I was. In front of the Porsche dealership with my daughter's overheated Chevy Cruze. It had almost seized up and she was late to a job interview. I drove up so she could take my car to the interview and now I was stuck in front of this fancy dealership. I walked in to tell them why I was parked in the guest parking spot, to apologize and to tell them I would get out of their hair as soon as I could. The nice lady at the front desk offered me a water or a coffee while I figured it out and Barry Wickliff walked out with me to see if he could help. I popped the hood and he noticed that the coolant cap was loose. He went and got some water to cool the engine and put the cap on tight. He was pretty sure I could make it over to the Chevy dealership across the way to have it looked at. I thanked him and got in the car to review the warranty details from the glovebox. But wait; there's more. Barry came back out to check on me. When I told him I was checking the warranty he invited me into the dealership to his desk and he helped me sort through the paperwork and even called the dealership where we purchased the warranty to get more information. I'll be honest. I was nervous to go in to the Porsche dealership as those cars are a bit out of my price range. However, if I were in the market for a luxury car I would definitely go back to see Barry. A nicer man you will not meet. Salt of the earth. 5 Stars. read more

Tom Wood Porsche has the best customer service they go above and beyond when you purchase a car from them. I will always buy from Tom Wood Porsche!!!! read more

I purchased a 2014 Lexus ES 350 from Richard Sellers earlier this week and I could not be happier with my new car, but most importantly with the service that Richard provided me. He was patient, answered all my questions and his main concern was making sure I was happy. It was my first time at that dealership and I was beyond impressed. This was my 11th car I've owned and out of all the experiences I've had when it comes to purchasing a new car he surpassed all my expectations. If you are looking for a new car and want impeccable service, go see Richard. You will not be disappointed! read more

My brother and I bought 2 Porsche cayennes, one turbo and one S from tom wood Porsche last week. They were very professional, under promised and over delivered. The complete opposite of what you expect from a traditional car dealer. Our salesman Lee went above our expectations especially from just visiting tom wood range rover where the salesman was a complete ahole. Neal the finance guy was not only personable but went to bat for us when it came down to making the numbers work. This experience is what car buying should be. I would give this dealership especially Lee and Neal my fully endorsement. Thank you. read more

We took our 2013 Audi Q5 in for an oil change. Their employee drove the vehicle without oil. They destroyed the engine. They said they would make things right. Their actions spoke louder than their words. They did not make thing right. They took advantage of us. This cost us thousands of dollars due to their mistake. They are now selling the vehicle and not reporting the damage that was done. It appears to be a normal vehicle with no issues. Not a business we would recommend. Their practices should be criminal. read more

Long story short, they went above and beyond to "fan the flame" of our 12-year-old son's passion for cars. We stopped in unannounced as they were preparing for a club event on a Saturday. We were hoping to just look at some Porsches up close and they went WAY above and beyond for him, despite the flurry of preparations that were underway. They gave him a very nice gift bag, a special poster, and a couple of very nice hard bound brochures. They also let him take a peek at a very rare and special 911. He was in heaven! They were gracious, welcoming, and really made him feel special - and for that, I can't thank them enough! There is no doubt that Porsche is a special brand and the team at Tom Wood Porsche demonstrated that the people who walk through their doors - checkbook in-hand or not - are special, too. Thank you! read more

While visiting the Indy area, my tire light came on. It was late on a Saturday afternoon and I wasn't sure a dealership would still be open. I pulled into the Porsche store thinking it was the Audi store(it used to be). Instead of sending me away because the service department was closed, Mr. Wickliff had me pull into a bay and check/filled all my tires and reset the warning. He went out of his way to help my daughter and me. I surely appreciated his kindness. read more