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    Don Hinds Ford

    3.2 (73 reviews)
    Closed 7:30 am - 6:00 pm
    Updated 1 month ago

    Services - Don Hinds Ford

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    20 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Recommended Reviews - Don Hinds Ford

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    Reviews With Photos

    Jenn W.

    I ordered my Ford Bronco from Don Hinds late last year, and was told it could take 8-12 months for delivery. Being the impatient soul I am, I shopped around while I waited for confirmation my build was complete. In the few months I shopped, I was told by multiple dealers that "no dealership will honor A plan discounts on a vehicle this popular, even if you order from the factory." My Bronco was not only delivered ahead of schedule, but they honored my A plan and treated me like I was part of their family. I worked with Jeff Bowen, and can't recommend him enough! I've never owned a brand new car, and Jeff made this process so smooth and seamless. He took the time to show me around the new Bronco, helped me with accessory shopping, and made sure I left with no question unanswered. I can't recommend Don Hinds, and Jeff Bowen, strongly enough. While I have no desire to sell/trade my new car, I look forward to working with this company and Jeff in the future!

    My new baby leaving the dealership

    Short story: I'm a woman with no truck experience and Diana made me feel like I wasn't crazy for walking into a Ford dealer by myself wanting to try out an F150. I didn't feel intimidated or like I was being judged. I was also taken seriously which is not always the case now that I've been to a few places alone to look at vehicles. I drove a beautiful 2023 F150 hybrid off the lot the next day. If you're a woman and tired of being ignored or not taken seriously, ask for Diana at Don Hinds. She'll find you a car and respect you at the same time. Long story: My existing lease on a 2020 Lincoln Corsair was coming to an end and I was looking for a larger SUV for my growing family. I looked around town and I went to Lincoln and Volvo. Both times the plug in hybrid SUVs I scheduled ahead to test drive WERE NOT CHARGED! C'mon guys you had one job! No I did not bring my husband or need his approval to purchase a car. So I'm by myself and both experiences made me feel like they had the impression I wasn't going to be a serious car buyer. Both places didn't really follow up or call me to try and get me back in. So I didn't! I ended up at Don Hinds bc I got an email that the Lightning was ready to order. Way too expensive but I saw hybrids were in stock at Don Hinds. I showed up, got Diana, and the rest is history. I LOVE my truck and I truly appreciated the way I was treated by Diana.

    The free solution
    Riley N.

    Called this location to set up a car appointment for a 2011 Ford Fiesta. The person we spoke to on the phone told us they would extend the warranty on the transmission because the car was under 100k miles. Considering the car has 80k miles and the transmission is now almost completely destroyed because of an issue they're fully aware of as a manufacturer failure this seemed like good news. I thought wow Ford stood behind their product even though it's the first thing that comes up when you Google a 2011 Ford Fiesta is the long list of recalls and repairs that should have never happened. Scheduled an appointment after a lengthy conversation explaining the car would be fixed under warranty. Upon dropping off the car they now suddenly do a 180 and tell us nothing can be done for free. Obviously there is a huge disconnect between reception and service. This dealership is a joke. I would avoid at all costs. To have someone drop off their car for service after a full recorded conversation saying it would be fixed for free just to waste our time is pathetic. Get your act together. Ford clearly never even should have made these cars and clearly this dealer has no interest in keeping customers happy. Save your time and go to 96th street. These guys are a dog and pony show all the way around. Huge inconvenience and clearly a mistake to trust them at all with your vehicle. Josh in service is the least helpful and most rude human being I've ever spoken to in this industry. Avoid at all costs. He acknowledged their mistake and didn't even apologize I mean WOW lol Fordtransmissionproblems.com if you want part in the mass action ladies and gents! It's free and Ford pays the legal fees.

    Lincoln MKC

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    3 months ago

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    2 months ago

    Dishonesty claiming there was no issues with my transmission. They didn't want to rebuild it in their dime.

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    4 years ago

    Dan Dickey was pleasant to work with, and I would recommend this dealership to anyone looking to buy a Ford.

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    Page 1 of 2

    Ask the Community - Don Hinds Ford

    Review Highlights - Don Hinds Ford

    Diana called us a couple times after we purchased it to check up on how we were doing with it.

    Mentioned in 5 reviews

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    Mobile Mechanic Services - Sparks plugs

    Mobile Mechanic Services

    (20 reviews)

    Mile Square

    Absolutely the best! Will was fast, the price was more than fair, and he actually saved us from…read moredoing a more expensive repair! We had been told by a couple people that my son's car needed a new starter - Will easily identified a battery terminal issue after a quick diagnostic. Within a couple minutes, Will knew what the issue was, and we were able to go down to the auto parts store and purchase everything we needed for under $20. He was able to get the car running in less than an hour and went above and beyond to make modifications to one part I bought (battery bracket) because the store didn't have the exact type we needed. Will's work was pristine. I cannot say enough about how great of an experience this was. He is also very kind and pleasant! Additionally, I would like to note that he performed all repairs that were requested, he arrived within 25 minutes of my call, on a Sunday, in the snow, and had everything done within an hour (part of this hour was him waiting on my trip to the auto parts store!). This will be the only person I call for any mechanic needs. I've shared his contact info with my family and recommend him to everyone! I've dealt with several mobile mechanics in the Indy area and can say Will is obviously and by far the most knowledgeable, honest, and gets straight to the resolution of the issue. Thank you so much, I feel better knowing my son's car is working -- and that he can call you if he runs into any other problems. :)

    Son needed his car diagnosed and fixed. He came out and said it was the alternator, then the PCM,…read morethen said he could bypass it for cheaper... 1400 dollars later it ran for one day. One day and 1400... would not offer any sort of refund. Ridiculous

    Carmel Auto Repair - clean and clear

    Carmel Auto Repair

    (1 review)

    My car was fixed quickly, and the price was very reasonable. The staff were friendly and helpful.read more

    From the owner: At Carmel Auto Repair, we specialize in fast, honest, and reliable vehicle repairs with a focus on…read moretrust, transparency, and long-term customer relationships. Whether you need a quick oil change or full engine diagnostics, we treat every car with care and every customer with respect. Here’s what makes us different: ASE-Certified Technicians – Our experienced team has serviced over 10,000 vehicles with accuracy and dedication. Same-Day Service – We prioritize speed without sacrificing quality. Most repairs are completed the same day. Free Diagnostics – Get upfront, transparent estimates with no pressure and no hidden fees. Complete Auto Repair – We handle brakes, suspension, A/C, electrical systems, hybrid vehicles, transmissions, and more. Hybrid and Electric Expertise – Specialized in diagnostics and repair for hybrid and EV vehicles. Clear Communication – We explain everything in plain language, so you understand exactly what your car needs. Comfortable Waiting Area – Relax with Wi-Fi and refreshments while we work on your vehicle. Locally Owned and Operated – Proudly serving Carmel, IN with a commitment to community and quality. 2-Year Warranty on Parts and Labor – Because we stand behind the work we do. If you're looking for a repair shop that delivers real value, real service, and real results, Carmel Auto Repair is the team you can count on. Book online or call today to experience the difference.

    A2 Auto Mobile Repair

    A2 Auto Mobile Repair

    (8 reviews)

    Prompt and professional. Also a very nice guy…read more aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

    This is in response to A2 Automobile Repair. We spoke Friday, and he agreed to return Saturday to…read morediagnose the issue, but he never showed. When I texted at 12:25 PM asking his arrival time, he said he couldn't come due to weather--even though it wasn't raining--and then pushed availability to next Thursday, which doesn't work for me due to a scheduled surgery. He has avoided completing the work he was paid to do. I paid a $100 diagnostic fee (with the understanding it would go toward repairs), and we agreed on a $450 total. He later increased the price to $750 without justification. I have invoices showing the originally agreed work and costs. He also failed to properly diagnose the issue, which could have included a simple code reset and pressure test. I even provided proof from AutoZone showing no parts were purchased for my vehicle. Overall, this was unprofessional and unreliable service. Proceed with caution. When he told me he was only 19 years old it all made sense. Please do not use his guy, but if you do know he is just a back yard mechanic.

    The Noble Mechanic - Late-night or early-morning drop box and lock boxes for vehicle pick-up after hours.

    The Noble Mechanic

    (14 reviews)

    In late 2025 I bought a used 2014 Ford Edge-Limited V6 through Carvana. After getting it checked…read moreover I discovered it needed a lot of work. I first took it to my local Ford dealership and asked them to check the car out and fix what needed fixing, the end result was very unsatisfactory leading to losing trust in their mechanics. I next took my Edge to a Christian Brothers auto shop in my area with the hopes of finding a trustworthy replacement for the Ford dealership. Strike Two!!! they tried to replace a part that Ford had already done . Bottom line , they tried to rip me off!!! I caught it and confronted their management. They won't get any more business from me. Moving forward to February 2026-My car started to experience front end suspension noises, AGAIN! (Ford fixed it-so I thought). I needed to find another shop that won't rip off the customer. Reputation is key! My search commenced and I found a local shop near me called "The Noble Mechanic" - (Reputation is key) I made an appointment and was assigned to service adviser Andrew. I told him my story and asked to have my car totally diagnosed and checked over again. I needed peace of mind on all previous work that was supposedly done that I was charged for. I stressed that I'm looking for a new shop to bring my family's business to. I received my car health report and was informed that the Ford dealership used NON-OEM third party parts when they repaired my front suspension. These were bad parts that didn't fit correctly and were failing. Adviser Andrew then provided options for me to consider and suggested the correct OEM equivalents over original OEM to save me $$$$. Overall, Their total car check and diagnosis is very detailed with pictures and the communication walkthrough is done with patience and clarity not rudeness and short answers. Although, I would like to see their labor rate charge of ($137.43 hr.) fully disclosed on invoices/bills (Had to ask Andrew for it) may be higher than other shops, but please consider this, you WANT a shop who employs highly trained and experienced mechanics who love cars and will NOT cut corners when repairing it. Reputation is key!!! Reviews count!! Thank you Andrew and your great team of mechanics for their work. The Noble Mechanic has earned our business going forward.

    They are very expensive, same / more than Lexus the dealer. Felt adversarial when we brought up…read moreconcerns regarding damage body damage found when we picked the car up. Had a failure of a system they serviced within days after appointment; based on conversation with manager following suspected damange decided it wasn't worth my breath to engage. I won't darken the door step of this establishment again.

    Don Hinds Ford - car_dealers - Updated May 2026

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