Used them for the first time for an oil change and brake inspection. Great service and friendly staff.

I Always come here for my oil changes. Staff is friendly and service is fast. Look out for monthly coupons they send out to your linked email. read more

See all

Called for an appointment and she got me the date and time I wanted. All I had was a check engine light on so we had no idea of the car's problems. They put the car on a left checked car and came back to explain the problem, timing chain. Explained everything and gave me the price, I agreed to repairs to be made. They also explained my rear shocks were getting bad but didn't need replacement yet. So I said I'd bring the car back. Repairs on car didn't take too long. Everyone at the shop were professional and courtesy. I will be going back and I'll recommend this shop to anyone needing car repairs. Thank you for a great experience. read more

A negative review under zero would be better for this muffler shop. They have scammed couple thousand in repairs most of which were not needed I found out and the ones that were needed they did backyard mechanics like using zip ties instead of clamps. They also forgot to put a gasket in part of the muffler assembly. And don't go there for emissions they purposely have a TV that's half black screen and half green screen so you can't see what the mechanic is doing. This TV looks like it's from the '80s so you have to go out there and stand in the parking lot watching. You really need to keep a hidden camera in your car when you take it to any auto shop but especially this Midas if you're going to go to a place like this after reading a review from somebody who lost a couple Grand going there. Complete con artist the mechanics are okay it's the manager that's the problem. Even if you're going there for an oil change watch out cuz he's going to give you a laundry list of stuff that needs to be done immediately or you're going to get into an accident driving down the street leaving the garage. That's the fear Factor that he uses and if you look up the Midas corporation they have a quota to meet just like the cops have a quota to meet with tickets and arrest and if they don't meet their quota they get fired. So steer clear of this place and places like it. read more

Came in asking them to do emissions on my 2000, now that its 2025 i get it you dont have to but the DMV told me i had to in december. Yes its my fault i waited but regardless, they should have ran the test without any "fight" the Woman behind the counter was very sweet but when she rang for the head mechanic, he was the largest a**hole to me ever. Told me to get lost and "im not the dmv bud i cant help ya" incredibly rude and unnaceptable read more

They broke my cars oil pan while attempting to give my car an oil change. They then tried to blame it on previous car shops for using "poor product" and said that my car will continue to leak unless I pay $700 for them to fix it. As someone who has worked in the car industry for years, I was able to understand that they were the ones who broke my cars oil pan during the oil change. They later agreed to one of their men breaking it and then left me without a car for two days. Did not offer ANY compensation. Horrible, horrible service, would never recommend. read more

Had oil change and winter tires mounted, installed, balanced, and aligned on my pickup. Work done capably, pretty quickly, and at a reasonable price. Professional and pleasant to deal with. Will use again. Recommended business. read more

I've always had good luck with Midas. When I moved to Middletown over 15 years ago I was still driving "home" to go to my hometown Midas. For one reason or another I ended up at the Washington Street Midas and I've never looked back. Crystal and Gene are the greatest! Crystal handles the phones and general office duties. She's friendly and helpful. Gene is the man to see when your car starts making noises or you need a quote on tires or any other mechanic oriented request. Gene has a great sense of humor and I have a feeling that he treats his customers like he would treat his own friends and family. He's honest and doesn't make me feel like I know any less, just because I am a women. The prices are average, but they offer coupons via snail mail and their website. read more

This place is AWESOME. I brought my in Jeep because it had overheated badly. I knew I needed a new radiator, catalytic converters, and possibly a new head gasket. I was given a quoted price for all this and scheduled an appointment to get it done. I got a new radiator, hoses, thermostat, new remanufactured head, 3 catalytic converters, 2 O2 sensors, new oil pan, and so many other items that are just too many to list. Anyway, all this work was done at the ORIGINAL QUOTED PRICE, and was finished 3 days ahead of schedule. My Jeep runs very well now. Thank you all at Midas. You are all true professionals and the mechanics are the best in the business. I know I will do all my vehicle business with them. read more

I'll tell you I have had the worst experience with the manager Gene,Jim, or Jay as they are triplets. So anyways I went for the emissions test. They failed me and the nice man who did the test told me it was a fuse and to change it and come....that's when Gene started screaming at the boy and saying "I'll take care of this customer and shouted at another lady too. I was shocked at his treatment of people. Than this half of a man comes up to olde Shelly telling me I had to bring the car in and they would fix the problem which he said would be $900 FOR A FUSE! I told him off for trying to rip me off. I let him know what that nice boy said to me about the fuse and he went spastic on me. I told him to back up and calm down or I will use the next option. That's when he told me to leave now or he would call the police. I told that sorry broke dog DK. I'm licensed for carry and to do what he going to do. That Gene,Jim or J walked away talking s**t under his breathe. I went to another shop the next day after my nephew put in the new little fuse which cost me 1.25 out the door at ACE hardware. I went to Personal Auto care and it was good folks over there. They even had a working tv to see my car and a big couch all nice n neat. They passed me in ten or so minutes. You know what I'll do a review on them cuz I started going there for work after the Midas dirty dog tricks. read more

I would rate a zero if it was there. I had them do a brake job on the front brakes of my SUV . and it cost about 300 bucks when I drove it the brakes make a noise in the system . I took it back and they said nothing is wrong so I had to pay more to have the brakes reserviced elsewhere and MIDAS SUCKS ... I was told they should have fixed the frozen caliper. I'm going back on them for the extra money I spent . they made me feel like I was wrong and I'm even a retired senior on a fixed income .. so I even canceled my card and will never go to them again. GOOD LUCK IF YOU GO THERE read more

I went there to get the price for a battery for my car. Receptionist seemed new.. asked for my name and number?? After 15 minutes, a guy comes out with a clip board, attempting to document my plate number. I asked about the price of the battery, he said we need to check your car, first. I was totally annoyed because I was comparison shopping as I had received 2 completely different prices and wanted to make an informed decision. I felt like I was being forced to give my information to be added to their database; so they could harrass or bombard me with marketing material. Midas of Middletown read more

Seriously, lets face it, I was pretty upset that I had to bring my car in to Midas. I was in Portland picking up some breakfast and my muffler dropped in their parking lot. I was so upset about it, it was not the way I had planned my day to go! My husband came to my rescue, jerry rigged the muffler to last the trip to the repair shop, and I called Midas to see if they could take me in. The woman on the phone was very nice and assured me that my car could be seen that day. When I went inside to drop off my keys I got to meet the woman I had talked to on the phone. What a wonderful person she is, really put a smile on my grouchy face! We were promised a call with an estimate and it came within a reasonable amount of time. The estimate was a competitive price and we went down to look at the car with the mechanic so that he could explain what he would be fixing. The mechanic was really nice and showed my husband several things and gave him a couple options of ways he could fix the problem. By the end of the day my car was fixed and I was able to go out that night like I had planned. I may not like spending large amounts of money to fix my car but I do like having a mechanic be honest with my husband and me and treating us like human beings. read more

Midas - The mechanic showing my hubby the ugly underbelly of my car. - Auto Repair Near Me - Middletown, Connecticut

Went to get tire repaired knowing it might have to be replaced. Tire was patched. Put tire on vehicle that night, air loss by next morning. Offered benefit of the doubt thinking maybe they didn't inflate tire fully. Filled tire. Tire was flat the next day. The same nail, which was visually inspected and discussed about with employee, was still in tire. Patch is not where discussed. Safety not a priority. Told it was not Midas's fault. Was not offered an apology or reimbursement towards a new tire. read more

We've trusted Midas in Middletown, CT with our Honda, Hyundai and BMW for a few years now. Gene and staff in the shop are friendly, knowledgeable and trustworthy. Crystal at the front desk is super sweet and organized. They replaced my front brakes last week and Crystal put together all of the paperwork needed for a mail-in rebate that I didn't even know I qualified for. Thank you! read more

Just the best. Competent mechanics supervised well. The business runs like a top. What they say they will do is done and done well.

I took my truck in for an emissions test. The staff was professional, courteous and I was done in less then 20 minutes.

Been taking our cars to this Midas for close to 20 years. Gene is a rare breed...an honest, ethical mechanic/manager. A few years ago, I had the brakes done on my minivan and they started squealing a few months later. Gene said that most garages and the dealers put basic car brakes on minivans, but due to their weight, they wear out faster. He replaced them with heavy duty brakes at no extra charge! I've had flat tires that need quick replacement and he has always come through. Even if you've had bad experiences at other 'chain' auto service center. I highly recommend this Midas location. read more

My review of this location was mysteriously deleted by Yelp because it "didn't give enough detail". Perhaps the owner complained about a one star review hurting his business? Here is the detail, Yelpers. -Gene quoted me an overinflated price for tires -when I questioned why, he claimed that he had overhead to pay his mechanics to take off 4 tires and put new ones on, a tire warehouse doesn't have overhead -implied I was stupid for asking such a question -said he didn't care whether I bought the tires elsewhere and had him put them on or I bought them from him, he would still charge me(with a snotty voice) -I said fine, I'll take my deposit back and my business down the street to Town Fair Tire if that's the attitude you have towards a customer about to drop $700 in your store -one star review for this place because I have nothing good to say other than I got my money back -having Yelp delete reviews is supposedly against their policy -a real business owner would take this review as a learning experience about how to deal with customers and not treat them as if they were ignorant read more

My husband and I have been going to this Midas to get oil changes and have our cars repaired for many years now and we couldn't be happier with the service. Gene is one of the most honest mechanics that I've ever dealt with and will never try to push any unnecessary services. The girls at the reception desk are also very nice and helpful so calling or going in is always a pleasure. Additionally, our cars are always ready in a reasonable amount of time and if something takes longer than anticipated, we are always notified. The prices are as reasonable as they can be for auto repair. I couldn't be happier with the service here and I will continue to give them my business! read more

Very thorough vehicle check with oil change. Alinement comes with free alinements for as long as own your vehicle. They want to offer you the best advice they can. Very conscientious team. read more

Honest and amazing guys work there. The owner is very nice honest and gives me discounts when I go. He did excellent brake job on my benz and fixed a leaking front boot. He is always honest and upfront there is no bull crapping they are truly honest every time I go. read more

This is my favorite place to go for service. Everyone is so respectful. They tell you what needs to be replaced and when unlike dealerships they add in all the extras that aren't needed at the time. I would recommend everyone and their family's to go here. Gene and Jeff are very nice they are there almost every time I go. The rest of the crew is nice but these are the two I deal with most. read more

These guys are honest and do good work. They have the best deal in town on oil changes. I wanted to use them more, but sometimes they refuse to do a certain job (e.g. when my car was leaking gas). I hope to use them more in the future. My female co-workers love them because they don't feel like they're being ripped off or condescended to. This repair shop is also the closest to Wesleyan University, so for students it's the most convenient. read more

Great service overall....had to schedule an Appoitment for my front breaks to replaced...the receptionist was very helpful and friendly...got my breaks tested and looked at; they confirmed what I thought, replaced them that same week and even replaced the diagnostic fee! Great service with their crew knowing what they are doing. read more

It is difficult to avoid all issues with cars, even when paying good money for good service. At this Midas location I recently had an issue with service that had been provided nearly a year ago. I felt I should not have had this issue. I dealt with Jeff (the owner). He heard my. Interns, asked some questions, analyzed the parts and agreed the problem should not have occurred. He then made sure I was satisfied with his handling of the issue. Problems happen, how they are dealt with makes a big difference. You can count on very fair treatment by doing business with this Midas shop. read more

I've been going to this Midas for both oil changes and other routine maintenance for about a decade. I agree with the previous reviewer that they are honest and do good work. Counter staff and technicians are friendly and knowledgeable. I don't feel like I'm being taken advantage of and they always accommodate the customer. I highly recommend them. read more

Absolutely the nicest and most honest people I've delt with for car issues, their place is decent, and they are fast and aren't pushy. would recommend to anyone looking for quality fast paced mechanic work. read more

I have brought me car in several times, for oil changes, brake work, and other services. It helps to make an appointment, but they were able to see me last minute for a quick heat shield repair. Thank you! read more

I have always had great, reliable service at this Midas. I usually only go for oil changes and tire rotations. Although they find other things that need to be done to the car, I never feel pressured to get the work done there. Great people. Great service! read more

This is one of those notorious places that try to take advantage of women and people who might not know much about cars in order to get money out of them for unnecessary repairs. I hope this review saves at least one person from going here and dumping a bunch of money unnecessarily. I don't trust Midas and will never go there again. I've been there twice, and both times they tried to scam me. I took my wife's car there for an oil change, and they said she needed a new air filter when she had JUST gotten one. Giving them the benefit of the doubt and hoping that they wouldn't so blatantly lie and cheat me, I gave them another shot. When I took my car in for an oil change, the guy tried to tell me that I needed a new air filter, battery, and wipers. I knew something was fishy because I had just gotten new wipers a couple of weeks prior. When I went to pick up my car, he brought "my" air filter out to me to show me how filthy it was. It may or may not have been from my car. When I explained to him that it's frustrating to go to auto shops and never know if you're being cheated, and how I had experienced this the last time I went to Midas, he looked me in the eyes and said, "You don't have to worry about that here". Then why is my battery running just fine (in extremely low temperatures) and my wipers are in mint condition (not "shredded" like it says on my receipt)? Being scammed twice shows that it's not just an isolated case or a mistake of a rookie (as the second guy tried to tell me), but a part of their business model and culture of their shop. read more

I just needed a burned out bulb replaced in my rear brake light. I pulled up in front, walked in, was waited upon promptly. I was in and out, fixed within 15-20 minutes, Everyone, kind and courteous. Satisfied with the work and the price. I have been coming here for many years because I know I will get service like this every time. They are also considerate of the fact that I am handicapped. They are just so very good people. read more

Went here once for emission test, the service is done normally, however the front desk lady seems very cold and not welcoming, making me very uncomfortable, which is why I wouldn't come back again. Maybe it's only on that day but first impression is important read more

Good price and good job on fixing my tire. I appreciate a mechanic taking me into the bay and showing me the problem! I'll use them again for sure. read more

Been going to this Midas for years and always have the best service. Gene and Jeff are honest, treat customers with respect and go out of their way to do the best work. Women do not have to be afraid of being taken advantage of. The girls at front are friendly and the mechanics are top notch. I would highly recommend Middletown Midas to everyone. read more

I went in for an emissions test and received a courtesy check. They told me that I needed to replace my whole rear exhaust system because the bolts were missing and a huge gap was between the muffler and tale pipe and the muffler needed to be replaced because it's too rusted and estimated it above $800. The manager was extremely nice to me and pointed out all of these problems to me, but I don't know a thing about cars and took his word as truth. I then went home and asked a family friend who has worked on cars his whole life and said that no replacement was needed and that the rust was normal level for a 10 year car, the bolts are still there and the gap was barely letting any exhaust out and that all we should do is put some special caulking in the hole and it will last me another couple years. I was thoroughly upset when I first heard the estimate because I am a college student with no money, and then I was furious after hearing that the whole process will only cost me $4 for the caulking. I will never suggest Midas Mufflers to anyone, especially young women who they think they can rip off. I figured they would rip me off by charging me $50 for a $20 procedure, but I didn't even need to have anything done on my car. They are all about the money. read more