I usually visit a car wash during the winter when the weather is too cold for me to clean my car…read moremyself, and remove the salt. While I acknowledge that car washes may not always achieve a 100% clean car, this particular one does a decent job. However, I wish the consistency in their power washing prep technique was improved. Additionally, SUVs have a higher roofline, making it impossible for them to reach the top and towel dry the entire car. It would be great if they had a two-step stool to facilitate thorough drying of the entire vehicle.

Went twice. Both with a card from Executive Kia. The first wash was poor. The attitude of the…read moreattendent when given the card was poor. The wash didn't appear to have much soap and I left still dirty. The second was much better. Two guys in front sprayed the front of the car and did a quick go over of the rear window and tires. The wash was 100% better in every way. The inconsistency of the wash and attitudes will keep me from regular attendance as a self pay however.

I've heard nothing but good things about this place, but for two hours this morning I've been…read moretrying to get in touch with these people. They have different extensions to try. I've tried 12 and three for extensions. Been on hold for more than 20 minutes each time if they don't answer their phone, how good of a job can they do. Very upsetting and cannot get in touch with these people. Not very professional..

10/11/22 Nelson's Automotive is a well established, long time repair business in Wallingford, now…read morein its second location the past several years after moving to this North Plains Highway location from their beginnings on East Center Street. I've been coming to them for my periodic emissions testing for many years, starting when they were at their previous location. I decided that when my Nissan pickup truck needed any sort of repairs I'd bring it to them. I called a few days ago to arrange having the brakes serviced on my truck. When I called, I was greeted by a friendly voice of a young woman whe gave me a day to bring it in. On that day, I went to the service window and that young lady greeted me and said she'd give me a call later that day when they could tell me what the cost would be and when it would be completed. Later that day she phoned and told me the amount of the bill and said the job would be completed by end of the day. The price wasn't cheap (I wasn't expecting it to be), but I'm more concerned with quality & value. I told her that I arranged to pick it up the following morning, if that was ok. A little later that day she phoned once again to let me know the work was completed, just for my information. I appreciate that they communicate so well with their customers, and I'm very satisfied with the work they did. I learned just now from the owner's response that I can have my oil & filter changed while I wait, with an appointment made in advance. So I'm upping my review to five stars! Thank you Nelson's Automotive for your reliability, fair prices and good value.

We had a very good vehicle service experience at Take 5 Stratford. We had two vehicles serviced -…read moreone GM full size van, and a Honda sedan - and we were very pleased and impressed with the experience. They are a LOT more reasonable price-wise on oil changes and the associated service items, as compared to car dealerships, by around a factor of 3x, which is remarkable. I'd say they are pretty comparable price-wise to the other places that specialize in basic service items such as oil changes, but they come in at around 1/3 the price of dealerships - which is unbelievable but true. It's a very clean and pleasant facility. They give you several choices of the grade of oil you want to buy, and explain them clearly - although the price signage could be a little more clear. The staff is knowledgeable, very professional, and friendly. Overall, excellent.

Update: After about a month of multiple back-and-forth conversations, the company ultimately…read moreprovided me with a refund and contributed funds toward cleaning up my driveway. I appreciate that they worked to resolve the issue, even though it took longer than I had hoped. After my daughter's oil change, her car started leaking oil. We brought it back and within five minutes we were told everything had been checked, everything was fine, and the car was safe to drive. Unfortunately, because the car wasn't parked in one place for very long, we had no idea it was still leaking. It wasn't until the car sat in our driveway for three days that we discovered it was continuing to leak oil. By then, she had already driven the vehicle all the way from Connecticut to North Carolina with the leak. Brand-new driveway covered with a big oil stains. We took the car to our local Take 5 in North Carolina, where they found the problem almost immediately: the Connecticut location had failed to install the gasket on the drain plug during the oil change. Mistakes happen, but what is unacceptable is that we recognized there was a problem, brought the car back, and were reassured that everything was fine after only a few minutes. That reassurance led to a 600+ mile drive with an active oil leak. This could have caused catastrophic engine damage, and instead it left us with a damaged brand-new driveway. This wasn't just an honest mistake it was a failure to properly diagnose and correct a problem that they created after we specifically returned because the car was leaking oil. Extremely disappointing service and a preventable situation that never should have happened.

I don't even know where to begin. I live in NY and my son was in an accident in Connecticut. The…read moreplace my insurance had it brought to was a nightmare so I looked up local places and found John. It must have been Devine intervention because I cannot begin to tell you how amazing he is. He is honest and thorough and tried to save me money at every turn. I wish I lived closer because he would have my business for life but 3 hours is a little far to go for auto repair.

Professional and courteous service. Felt like a very trustworthy place. Waiting area is very clean…read moreand comfortable, which is a big plus!

Thought I'd give this place a try again I didn't like it when they left under shield hanging after…read morean oil change today I went there and was so happy that everything was put together back nice and tight I check now before I leave the young man's name was Jayden it's the first time it was done right from now on I will check if Jayden is working before I go there I was just happy all my under shields was put back good July ,3rd 2026 good job Jayden

Everything was amazing! Employees were extremely nice and respectful. Without a doubt would come…read moreback. Truly amazing people and finished faster than anticipated.

Stopped in for emissions testing last week without an appointment..Dan the assistant manager was…read moretraining that day for manager position. He was efficient got my car in within 10 minutes while handling walkin customers and phone calls all done with professionalism and the abilities of an experienced technician. Got my vote for the promotion Dan! I would highly recommend this auto service center

When you call this service area you are calling out of the country!!! Come on no bring those jobs…read moreback to America!!! I did not know this made an appointment went to the appointment was told this, they could not do the work I needed done...was not happy! I ended up bringing my car somewhere else, needless to say...I did not need what was stated to me! Please beware and get another Opinion!!!

Came over to my place to do my brakes all around and showed me how the brakes I purchased were…read morewrong, and went to pick up the correct brakes for me and didn't charge me any more than what we agreed to. He did a great job and I would recommend him to anyone needing brakes, oil change, or other services

From the owner: We provide guaranteed automotive maintenance services at your home or office at your convenience…read more Why spend your day wait­ing around in a shop or deal­er­ship to have your vehicle ser­viced when the shop can come to you? We offer timely, neat, and courteous service, and will never upsell or charge more for parts than we get them for. Give our service a try, and you'll stay with us for years to come. If I take the time to read your inquiry and respond, please be courteous and respond to me. If I ask for more information to give you an accurate estimate on your repair, please provide it so that we can get you scheduled and back on the road again. Check our website for more information. We can also be reached by text at the number in our ad.

I found SafeT Auto when looking for a place that used Snap Finance…read more I was impressed by the number of stars and good reviews that others had given so I called them. Neil was so sincere, honest and knowledgeable when talking to me about the many repairs my can needed. He organized and guided me with the order of importance to make sure I had a safe vehicle to drive! As a woman, its very easy to be taken advantage of however,I never once felt that he was trying to "get over on me" and just take my money! I genuinely felt that he really cared about my safety and keeping my vehicle running well! I will recommend SafeT Auto in Wallingford to everyone and will keep coming back!

The receptionist Neil is very courteous and provides detail explanations. This was my second…read moreappointment with Saf T Auto Wallingford. My first delt with a repair in relation to a loud noise from what I was explained was a bearing issue in the rear. Along with a new alignment and other services, the repairs were made at a very high cost. There was no noice and the car was in good shape. In a few months, the same exact noise returned. I returned it to Saf T Auto only to discover that the caliper was "frozen" and I needed more repairs that would cost $1,300 +. It was explained that the bearing was not the issue this time around. It was the caliper. I decided that alone should be fixed because I simply could not afford to pay the larger cost. I was assured the caliper replacement would fix the issue with the noise. After the repairs, I picked up my vehicle and drove off and immediately my alert AWD light came on. I returned back to the Saf T Auto where they fixed the alert light. After traveling less than two minutes, the same exact noise that was the issue to begin with returned. I contacted Neil. He said that the bearings will have to be changed after all. I refused to pay for additional services because the part was under warranty by Saf T Auto. Neil concede that it was and explained that it will be fixed at all cost in three more days. What troubled me the most was that the underlined issue of the noise conming from the rear was never repaired after I was assured that the caliper was the issue. And to insinuate that the bearings needed to be changed at an additional cost intially then to confirm that they were under warranty after I refused to pay the cost is severely suspect. No apologies we're given. No "we will repair as soon as possible." I was told it was safe to drive around with damaged bearings. Somehow, I believe that is not an accurate statement. I'd give no stars if I could to reflect this second visit.