Now please read this whole review. I have been going here probably since it opened, and I always put in Mobil 1 full synthetic in my engine. I used to work at Mobil and this one of the best oil you can put in an engine!
Now I / you could go and find a 6 pack of this oil on sale , in the area of around $32 plus filter, but I like you, pay for the convince of paying a place to change my oil for me.
My truck would be over $120 here and my car (Today was $106 with CC fee) and I was okay with that.
Now when you go here, you see Mobil 1 quart containers on the shelf and they look very nice, I know when I see a Mobil 1 container opened, I know what I am getting put in my engine. (you should look and see for yourself, how many miles Mobil 1 is good for, it is not the basic oil, that is only good for 3000 miles, see for yourself on line how many miles it is suggested before you get your oil changed) This is a big part of why I use Mobil 1 in my vehicles. the additional miles, off sets the costs of an oil change.
I have gone here and when my oil change was done, my sticker showed next oil change in 3000 miles, I had to tell them, this is not right and to change the length of time and they now put a sticker on for 5000 miles (again, go on line and see what Mobil states for length of time between oil changes, I myself go 10K to 15K between oil changes) but as I stated, I was shocked they put on a sticker saying 3000 miles (HUMM, wonder why!!!)
The last time I went here, I was very clear (because I stand and watch what oil they are putting in my engine) I want the Mobil 1 out of the quart containers, not out of the drums (I dont know what is in those drums and it could be anything!!!!) that time, I seen them pumping oil from the drums into my engine and I made them drain the oil out (the owner was there that time) and put the oil I paid for in my engine.
Today I stated the same thing and as I was watching, here they go, pumping oil from the drum, into my engine. I stopped them and told them to drain that out and put the Mobil 1 from the quarts into my engine as that is what I was paying for. The "mechanic" said, it is the same thing!! I stated I dont know what's in that drum and no it is not the same thing!
Now we all know, when we buy in bulk containers (IE Drums of oil in this case) it is cheaper for the owner (which I understand, they are there to make money) BUT if I am paying the prices mentioned above, I want to be sure, I get what I pay for!
After all these years going to this location, today was the last straw. IF I CANNOT BE 100% SURE WHAT OIL IS BEING PLACED IN MY ENGINE and HAVE CONFIDENCE in the "Mechanics", how can I trust this place any longer??
I don't care if your car is worth $1000 or $100,000 our engines need lubrication and if you / we cannot be sure what oil is being placed in our engines, the results could be very costly for repairs.
I feel after all these years, how many times did they put the wrong oil or a lesser oil in my engine and charge me for Mobil 1? I was blind and never watched them as I do now, I trusted them and again, after today, I will never trust them again.
IT is also out of my way to go here and I accepted that, thinking I was getting the services I paid for, but from now on, I will go back to the dealership for oil changes and services, this way I will know what I am getting and have qualified mechanics working on my expensive cars.
Your call to go here or not but watch what they are doing and make sure you get what you pay for, like I said, drums are drums and who knows what's inside.
Yes I am upset, I trusted them for years, but NO MORE!!! read more