I had a great experience at this business yesterday. My car was gross it had been over a year since…read moreit was detailed. I got there a little bit before 4. The employees were kind and accommodating. My car is sparkling. I highly recommend them for detailing.

This place is incredibly unreliable. Why do you have a sign on your front lawn stating that you're…read moreopen until 6 PM during the week when you are constantly closing the doors an hour or more earlier ? Really frustrating- either update the sign or stay open until closing time ... constant false advertising.

Do not go to this place for any work on your car. I went to change my oil, and they told me I…read moreneeded to replace the plug in the oil pan because it was leaking. My regular mechanic has never mentioned any issue with it before. I agreed to let them do the work, and they ended up installing the wrong plug, which damaged my oil pan. Now I have to spend $800 to replace it. They clearly do not know what they are doing

Absaloutley worst car wash in the state of Connecticut,the machines damaged my truck ,please stay…read moreaway

I was visiting my mom when my car wouldn't start and I needed a new battery stat. I managed to jump…read moreit to get it started to drove over to West Main St, where they diagnosed a dead battery and replaced it for an incredibly reasonable cost. I ended the day with a new battery, working car and not much lighter wallet. Highly recommend!

The only thing I hate more than having car problems is replacing my cars. So when I have car…read moreproblems I use West Main Service. They are competent, prompt, and reasonably priced.

Quick and efficient oil change process. Other services offered at competitive prices.read more

We always come here for an oil change the guys are super nice and professional always shows us that…read morethey filled the oil and change the filters ! It's a great value too cheaper then firestone

I'm stranded 3 hours from home. I asked the manager for only verbal help. At first he said $5…read more I tried to explain that I didn't need him to physically help with the vehicle. I only need a suggestion. After he said no, I can do your oil change I thought okay fine, liability, whatever, I get that. This manager then told me I'd have better luck walking over to the closed body shop next door. What honestly sealed the deal for me was the manager and his employee thinking I was the Saturday source of entertainment.

1st using them ( do it myself ), didn't feel like doing my own today , so gave them a try. Got…read moreright in, no waiting. Checked my air pressures ( 1 tire was low) and got me out in 15-20 minutes , all for $51 bucks !! I'm not a " do it yourselfer " anymore

I absolutely love this location! The team was quick, friendly, and really welcoming. I'm a big fan…read moreof Valvoline because you can get an oil change without even having to step out of your car, and that convenience definitely earns it a solid 5/5 from me. Worth the price in my book. I usually find these errands to be a bit of a drag since they're not the most exciting part of adulting. But since it was my first time at this particular location, I'll definitely be back! The female technician was really nice too!

I usually love this location in Guildford and the manager is always here but today I came and got…read morecharged $150 for my European oil change. Which is fine, I showed him a coupon. He said he wouldn't take it finally, when I said that they always honor it He first told me they don't take coupons here! I asked if they checked my tires and my fluid levels and the guy andy said yes I said could you check it again -(bc I know they didn't do that or my tires) and my coolant was almost empty. He put coolant in it and charge me another eight dollars. They never looked at my tires or called that out. I told him that's ridiculous that they're charging me for coolant when it should've been part of my service and if the manager was here, none of this would be happening. He should've checked my coolant to begin with. I always come to this Valvoline and I'm very disappointed today.

Stopped by because there was a screw in my tire. Immediately resolved the issue and took great care…read moreof us. Couldn't recommend them more.

Thank goodness we finally found a full-service mechanic we can trust. Even after the warranty had…read moreexpired, we had continued taking our Toyota Camry to Westbrook Toyota for service. Took it to Toyota last week for a routine service and told them we heard a funny noise coming from the car as we were driving. After examing the car, they had a diagnosis: we needed four new tires (approx $950) and a COMPLETE replacement of the ENTIRE exhaust system, as a pipe was somehow bent and impairing something else. That added up to another $2,300. We asked around, and from the high recommendations we received for Hammonasset Service Station, we took it there. Rich looked at the car right away. He said it needed TWO tires, not four, and could not find ANYTHING WRONG with the exhaust system! Thank you and hello to Hammonasset Service Station. Goodbye, Westbrook Toyota.

Some people have said that they were able to pay just as much as the dealer or slightly under. In…read moremy experience, I've had to pay about 10% more on average for most typical services here. Granted, I choose to use synthetic rather than normal and my make/model and mileage may factor in somehow. With that being said I do think it is worth the extra cost to come to Valvoline. The total time to drive behind Citgo into the Valvoline garage, park your car, have them do their thing, and then pull out takes anywhere between 10-20 minutes. The employees here are very efficient and work well together while not sacrificing professionalism and friendliness! The one thing they will for sure up-sell you on is the $40 cabin air filter swap. Just go to the auto parts store around the corner and change it yourself for $10-20 dollars (really easy to do and won't harm your car if you "mess up"). You also never leave your car and don't wait in a room drinking stale coffee while morning trash TV is playing in the background. And they're open Sundays!

Damaged my vehicle and would not take responsibility! The corporate office defaults to the local…read morestore. The local store gives you the runaround and refuses to do anything to help. Essentially they will tell you to litigate the matter in court. Long story short they did not secure the splash guard under my vehicle or tighten the bolts and one of the bolts blew out my tire and splash guard came down and got damage as it dragged across the ground. I recommend going elsewhere.

As a parent, when your child is away at school and has car trouble, you worry about finding a…read moretrustworthy repair shop. Let me tell you, Wakefield Auto is exactly that. Gabe and Zach were outstanding. My daughter's car was towed in over the weekend, I even got a response from Gabe on Yelp Chat at 11 PM on Saturday night!and by Monday, they quickly identified the issue--a disconnected fuel line from a previous repair back home. They communicated right away, fixed it efficiently, and charged only for labor. Most importantly, I never felt like we'd get taken advantage of. Wakefield Auto and Gabe is a shop you can trust--even from 5 hours away.

Always have driven by this place as it's close to home, but have never taken my vehicle there. I…read moreneeded an oil change and brake fluid flush and after getting a quote from the dealership I decided to look local. WAR not only gave me a much better price, but they got me in within 3 days and had my vehicle for less than 3 hours. In the past the dealership would keep it almost the entire day. Very satisfied and will be returning.

Mike is the best mechanic I've ever encountered. Honest to a fault, no BS, helps with every single…read morelittle thing - even pops out to replace my license plates when I can't get the nuts off and he does it without charge and when I just swing by without an appointment. I've lost count of the number of little things Mike has done for me over the years, but it's a lot. He's even given me rides to and from the garage when I couldn't stay and wait all day when it needed a long repair. My car is 20+ and has almost 400,000 miles on the clock and I think Mike cares as much about my car as I do.

Honest, responsive and low key. Very, very easy to work with and Mike does thoughtfully problem…read moresolve. Highly recommend.