CARS was very accommodating when I showed up despite not having an appointment scheduled and they…read moreprovided me with an oil change, tire pressure check, replacement cabin filter among other things. Mike was very patient and provided great service, explaining things in great detail that I was never told before, including car dealership scams and how to deal with a broken low tire pressure light. I will definitely be coming back to CARS every 6 months from now on for routine checkups

I needed a quick plug in a flat tire... although they were very busy they took me in right away and…read moretreated me like I was a long time regular customer. Very professional - did a great job and now I'm considering using them for all my car repair needs. I highly recommend C.A.R.S.

I own a 2009 Toyota Corolla with low mileage. All maintenance has been done throughout the years…read more The car runs beautifully. Then, I noticed what looked like peeling on the hood and front of the car. The Toyota-applied clear coat was coming off , My car was starting to look so bad. A few people gave me names of local auto body shops No one wanted to touch my car because I had not been in an auto accident!! They explained their reasons to me, which of course, were all about money and insurance claims. I was, of course, going to pay for any work but, shame on me, I did not have an accident. Just wanted to fix to the clear coat and have effected areas of my car re-painted. Finally, I was given the name Brothers auto body in Cromwell. Problem solved! My car was beautifully repainted and new clear coat applied. It looks spectacular! No hesitation to give me a reasonable quote, no rejection because I did not have an accident. Just kind, professional treatment from all at Brothers. Special thanks to Sarah, Jacob and Brian for making this whole process run so smoothly. My Corolla carries with it some very special memories from the past. I will always do what I can to keep it running and looking as good as I can.

DO NOT DO BUSINESS HERE! THEY ARE HORRIBLE! We brought my sons truck with a list of stuff that…read moreneeded to be fixed including welding. They said they could complete it all no problem. After having the truck for 2.5 weeks we picked it up after being told "the truck is safe, I would let my kids drive it". No sooner did we drive TWO MINUTES down the road the truck broke down. This was right after my son paid $1700 to have fixed. Called the shop and Ruben didn't care anymore he got his money. The other owner came and pulled the truck back to the shop. Long story short after two more times we took the truck . Halfway home the engine light was back on and the truck was leaking oil and tranny fluid. Brought it to the shop and they couldn't believe the work. Wrong radiator was used so they put connectors. They were leaking. The brake line was wrong and the list goes on. THE BIGGES THING.... THE WELDING WAS COMPLETELY UNSAFE. IF MY SON HIT 3 LARGE BUMPS THE TRUCK WOULD HAVE FALLEN APART! we kept them posted and they asked for a receipt. No problem. It was provided and that was it....they have ignored us. We posted a Google review and they deleted it. They are awful! We are now going to take them to smalls claims court and are reporting them to DMV AND the department of consu.er protection. DONT DO BUSINESS. HERE.

I am very happy with Quality Automotive in Cromwell, CT They…read moreare highly skilled and fair with the repairs to my 2006 4Runner. They took the time to explain what repairs I needed to make the vehicle reliable and what repairs that could wait so I can budget for the future. Highly recommended!

When you put in a part no matter if it's the cheapest. It should be the right part for that make…read moreand model not just a Frankenstein job.

My car died and I had it towed here. My children and I would have been stranded in CT if it wasn't…read morefor Donavan! He was able to squeeze my car in, get it quickly diagnosed and repaired and had me back on the road in just a few hours. Amazing customer service I am so grateful!

Come here for the lifetime alignment on my vehicle. Pretty good deal as it pays for it in the long…read morerun! Under $200 for the lifetime of the car, can't beat that! They always seem to have appointments and it's an easy in and out within an hour. Convenient and close

I initially tried Ultimate after having a disastrous visit to the local Toyota Dealer's Service…read moreDept, where toyo reps tried to sell me a bunch of major things I didn't need and the one thing I had done was incorrect. A friend recommended UA and IMHO, their service exceeds expectations and I have been very pleased with the quality and timeliness of UA's services. I can also get a loaner. What's not to like?

You get professional service. They explain things to you and show you the issues that need work…read more The place is always tidy and they give you a ride home or even a loner if you need it. I suggest you give them a try if you are not comfortable with your current repair service.

Oil change. Polite speedy and professional. Will be back…read more again. Reasonably priced as well

I have been doing business with this company for a few years…read morenow with my Jeep Grand Cherokee. A few weeks ago, my Jeep engine light started to flash on my way back from my son's basketball game. It got the point where my gas pedal was on the floor and I couldn't accelerate at all. I called Computer Tune and Lube and Dan, the owner, told me to drive it straight to their shop. So I did, and he said he'll have his team take a look and give me a call. Gave me a loaner (2010 Toyota corolla, that sounded worse than my Jeep). Told me not to drive it on Monday (day of the blizzard). With a quarter tank of gas and the way it sounded I just drove it home. Within a few hours I got a call from Dan. He explained that "fuel started to leak on my exhaust tank, which caused my catallactic converter, radiator, temp gauge, etc to not work properly and he'll have his guy start tonight if I give the okay. He told me it would be around $3,800 plus tax for everything. I felt EXTREMELY pressured. I told him to let me talk to my husband and I'll give you a call back. He said, "I'm leaving for the day, and so will my guy unless you give me the okay to go ahead. Otherwise, I can't get to working on your car for another week or so." So I did give the go ahead since I needed my Jeep fixed soon with 6 kids and activities and sports going on next week. Fast forward to last week, I picked up my car on Wednesday and paid in full the $4,267.28. The invoice was 2 pages long! Dan even said " you got a lot of life left in that Jeep. My brother pays over $1,300 for his new jeep, so no need to get a new car anytime soon" Well, yeah especially since I just put $4,000 into it. On Saturday, I drove my jeep on the highway it started to flash with the engine light again. Then my temperature gauge went all the way up to "H." And then it went right back down to "C." Thought it was a fluke so drove it home. On my street, I could barely accelerate and it started to smoke. After getting a second opinion, from another mechanic, they told me this is the shops fault. He said "you just paid to have your radiator replaced which is what cools your engine and prevents it from overheating. See if they can take a look at it free of charge since they caused it." On Monday, I went in person to talk to Dan and see if he could resolve this. He told me that it's my "fault I drove it. I would have to bring it back in the shop and he'd look at it and if it's on them, they would fix it otherwise I would pay for the tow and all other costs associated with it." I told him my jeep never overheated in the past and I just got my radiator fixed from your team and now my engine overheats. He says "it's an old car and has a lot of issues." I felt scammed and didn't trust him after that. I contacted the BBB and decided to write this review to warn others, especially women. His shop caused my jeep to overheat and now after $4,000+ of repairs I can't even drive it. It's NEVER overheated before and I just paid for all those parts to be replaced and then my car overheats and he won't even look at it free of charge? Women, moms, beware, this guy takes FULL ADVANTAGE.

My Honda Accord is almost 20 years old. I hope to keep it running . Called Hicks Repair Garage in…read moreRocky Hill on my daughter's recommendation. "They're honest and fair", she said. It took a week to get an appointment, but my daughter was right. My car got a full tune up and runs great! No extra surprises. A couple of things to watch for future work, but no sales pitch. I'm very satisfied and will return.

How is this shop getting good reviews!! I took my car there once, and what I witnessed was he's…read moreeither a complete liar or he's loosing his mind. I had to get my car towed out of there after a big disaster he caused, then he tried to stop the tow by saying I didn't pay. Funny thing with modern day society Al, bank records can be obtained instantly by these things called cell phones.

This is where I've been coming for my car service for the past 2 years!…read moreEasy scheduling, good hours, Not pushy if you don't want to get something done or have questions, always provide a summary email that has all the details of what went on and just all around really nice guys and great customer service! Never had any issues with the quality of work and they are honest- coming from someone who doesn't know too much about cars this is a big one! They have a nice little waiting room and offer loaner cars or rides if you live close. Bonus- they always mail out coupons!

I purchased my daughter's BMW 2016 X4 with 114,000 miles. She lives the North Shore. Boston has…read morebeen taking it to NorthShore Autoworks , specializing in Bmw's, etc. they told her that she would need front brakes in future and oil pan leaking mildly . Could wait until this fall 2026. I bring it to Portland automotive and they tell me I have about 15 things that should be addressed , total of $7200. Somehow, I didn't feel comfortable with the service manager owner when I asked him if there was flexibility in pricing during a text exchange, he did not answer. He seemed annoyed when I asked him if the parts were OEM, there was no detail on the estimate, In this regard. I have driven BMWs for 20 years. So I just got a phone call from a very highly regarded Bmw mechanic in West Hartford, who is known for as honesty. He told me my brakes were 75% fine a little wire on the rotors on the front and a little less in the back, but nothing I had to address right away. Whereas Portland automotive told me I needed a complete thermostat sensor yada yada when they check the codes, this Mechanic and West Hartford said he would do less and then see what happens (instead of trying to gauge me.) what convinced me to get another opinion was reading the reviews on Portland automotive, which seems sketchy, especially by men who probably it appears to me no more about cars versus the women to think they're very nice. Well, I'm a woman, but I go with my gut instinct, and in this case, it told me to go elsewhere.