Came over to my place to do my brakes all around and showed me how the brakes I purchased were…read morewrong, and went to pick up the correct brakes for me and didn't charge me any more than what we agreed to. He did a great job and I would recommend him to anyone needing brakes, oil change, or other services

From the owner: We provide guaranteed automotive maintenance services at your home or office at your convenience…read more Why spend your day wait­ing around in a shop or deal­er­ship to have your vehicle ser­viced when the shop can come to you? We offer timely, neat, and courteous service, and will never upsell or charge more for parts than we get them for. Give our service a try, and you'll stay with us for years to come. If I take the time to read your inquiry and respond, please be courteous and respond to me. If I ask for more information to give you an accurate estimate on your repair, please provide it so that we can get you scheduled and back on the road again. Check our website for more information. We can also be reached by text at the number in our ad.

Worst experience ever. Went for emissions.. had a bill that had a tear.. wouldn't exempt my last…read moredollar.. wouldn't except 4 quarters.. turned me away.. I have 3 other vehicles this one needed the emissions. The other needs 3 cats replaced and evap sensor in fuel tank replaced GMC Acadia.. then my 2011 bmw needs work.. they will not be getting any of that buisness... would not recommend the old Grey haired guy is just petty.. lost $1000s in work over a simple dollar bill.. great job guys.. money out of you pocket of a dumb buisness man in charge

Excellent crew and top-notch service. A family-run…read moreservice-station that provides even better care than "the big guys". And right in our neighborhood.

CARS was very accommodating when I showed up despite not having an appointment scheduled and they…read moreprovided me with an oil change, tire pressure check, replacement cabin filter among other things. Mike was very patient and provided great service, explaining things in great detail that I was never told before, including car dealership scams and how to deal with a broken low tire pressure light. I will definitely be coming back to CARS every 6 months from now on for routine checkups

I needed a quick plug in a flat tire... although they were very busy they took me in right away and…read moretreated me like I was a long time regular customer. Very professional - did a great job and now I'm considering using them for all my car repair needs. I highly recommend C.A.R.S.

I own a 2009 Toyota Corolla with low mileage. All maintenance has been done throughout the years…read more The car runs beautifully. Then, I noticed what looked like peeling on the hood and front of the car. The Toyota-applied clear coat was coming off , My car was starting to look so bad. A few people gave me names of local auto body shops No one wanted to touch my car because I had not been in an auto accident!! They explained their reasons to me, which of course, were all about money and insurance claims. I was, of course, going to pay for any work but, shame on me, I did not have an accident. Just wanted to fix to the clear coat and have effected areas of my car re-painted. Finally, I was given the name Brothers auto body in Cromwell. Problem solved! My car was beautifully repainted and new clear coat applied. It looks spectacular! No hesitation to give me a reasonable quote, no rejection because I did not have an accident. Just kind, professional treatment from all at Brothers. Special thanks to Sarah, Jacob and Brian for making this whole process run so smoothly. My Corolla carries with it some very special memories from the past. I will always do what I can to keep it running and looking as good as I can.

DO NOT DO BUSINESS HERE! THEY ARE HORRIBLE! We brought my sons truck with a list of stuff that…read moreneeded to be fixed including welding. They said they could complete it all no problem. After having the truck for 2.5 weeks we picked it up after being told "the truck is safe, I would let my kids drive it". No sooner did we drive TWO MINUTES down the road the truck broke down. This was right after my son paid $1700 to have fixed. Called the shop and Ruben didn't care anymore he got his money. The other owner came and pulled the truck back to the shop. Long story short after two more times we took the truck . Halfway home the engine light was back on and the truck was leaking oil and tranny fluid. Brought it to the shop and they couldn't believe the work. Wrong radiator was used so they put connectors. They were leaking. The brake line was wrong and the list goes on. THE BIGGES THING.... THE WELDING WAS COMPLETELY UNSAFE. IF MY SON HIT 3 LARGE BUMPS THE TRUCK WOULD HAVE FALLEN APART! we kept them posted and they asked for a receipt. No problem. It was provided and that was it....they have ignored us. We posted a Google review and they deleted it. They are awful! We are now going to take them to smalls claims court and are reporting them to DMV AND the department of consu.er protection. DONT DO BUSINESS. HERE.

I am very happy with Quality Automotive in Cromwell, CT They…read moreare highly skilled and fair with the repairs to my 2006 4Runner. They took the time to explain what repairs I needed to make the vehicle reliable and what repairs that could wait so I can budget for the future. Highly recommended!

This was the best experience I've ever had in taking my car in. I wasn't over-charged and they…read moreprovided multiple services for no additional cost including buffing out major scratches, replacing lug nuts, and so much more. I will continue to go to quality automotive for ALL of my repair and servicing needs and the gentleman who worked on my car was so nice and professional. It really is a true gem and so refreshing to find a place that doesnt take advantage as most car places have tried to do to a girl like me.

Come here for the lifetime alignment on my vehicle. Pretty good deal as it pays for it in the long…read morerun! Under $200 for the lifetime of the car, can't beat that! They always seem to have appointments and it's an easy in and out within an hour. Convenient and close

I have been coming here for over 10 years. The services have consistently been solid, honest and…read moredone right. No complaints and I feel they generally care about their customers.

I initially tried Ultimate after having a disastrous visit to the local Toyota Dealer's Service…read moreDept, where toyo reps tried to sell me a bunch of major things I didn't need and the one thing I had done was incorrect. A friend recommended UA and IMHO, their service exceeds expectations and I have been very pleased with the quality and timeliness of UA's services. I can also get a loaner. What's not to like?

You get professional service. They explain things to you and show you the issues that need work…read more The place is always tidy and they give you a ride home or even a loner if you need it. I suggest you give them a try if you are not comfortable with your current repair service.

Oil change. Polite speedy and professional. Will be back…read more again. Reasonably priced as well

I have been doing business with this company for a few years…read morenow with my Jeep Grand Cherokee. A few weeks ago, my Jeep engine light started to flash on my way back from my son's basketball game. It got the point where my gas pedal was on the floor and I couldn't accelerate at all. I called Computer Tune and Lube and Dan, the owner, told me to drive it straight to their shop. So I did, and he said he'll have his team take a look and give me a call. Gave me a loaner (2010 Toyota corolla, that sounded worse than my Jeep). Told me not to drive it on Monday (day of the blizzard). With a quarter tank of gas and the way it sounded I just drove it home. Within a few hours I got a call from Dan. He explained that "fuel started to leak on my exhaust tank, which caused my catallactic converter, radiator, temp gauge, etc to not work properly and he'll have his guy start tonight if I give the okay. He told me it would be around $3,800 plus tax for everything. I felt EXTREMELY pressured. I told him to let me talk to my husband and I'll give you a call back. He said, "I'm leaving for the day, and so will my guy unless you give me the okay to go ahead. Otherwise, I can't get to working on your car for another week or so." So I did give the go ahead since I needed my Jeep fixed soon with 6 kids and activities and sports going on next week. Fast forward to last week, I picked up my car on Wednesday and paid in full the $4,267.28. The invoice was 2 pages long! Dan even said " you got a lot of life left in that Jeep. My brother pays over $1,300 for his new jeep, so no need to get a new car anytime soon" Well, yeah especially since I just put $4,000 into it. On Saturday, I drove my jeep on the highway it started to flash with the engine light again. Then my temperature gauge went all the way up to "H." And then it went right back down to "C." Thought it was a fluke so drove it home. On my street, I could barely accelerate and it started to smoke. After getting a second opinion, from another mechanic, they told me this is the shops fault. He said "you just paid to have your radiator replaced which is what cools your engine and prevents it from overheating. See if they can take a look at it free of charge since they caused it." On Monday, I went in person to talk to Dan and see if he could resolve this. He told me that it's my "fault I drove it. I would have to bring it back in the shop and he'd look at it and if it's on them, they would fix it otherwise I would pay for the tow and all other costs associated with it." I told him my jeep never overheated in the past and I just got my radiator fixed from your team and now my engine overheats. He says "it's an old car and has a lot of issues." I felt scammed and didn't trust him after that. I contacted the BBB and decided to write this review to warn others, especially women. His shop caused my jeep to overheat and now after $4,000+ of repairs I can't even drive it. It's NEVER overheated before and I just paid for all those parts to be replaced and then my car overheats and he won't even look at it free of charge? Women, moms, beware, this guy takes FULL ADVANTAGE.

My Honda Accord is almost 20 years old. I hope to keep it running . Called Hicks Repair Garage in…read moreRocky Hill on my daughter's recommendation. "They're honest and fair", she said. It took a week to get an appointment, but my daughter was right. My car got a full tune up and runs great! No extra surprises. A couple of things to watch for future work, but no sales pitch. I'm very satisfied and will return.

How is this shop getting good reviews!! I took my car there once, and what I witnessed was he's…read moreeither a complete liar or he's loosing his mind. I had to get my car towed out of there after a big disaster he caused, then he tried to stop the tow by saying I didn't pay. Funny thing with modern day society Al, bank records can be obtained instantly by these things called cell phones.

Terrible customer service. Wanted mr to wait ONE HOUR to simply swap puy a disposable battery in my…read morekey fob. If they're that slow when it comes to service I wpild never trust them for anything truly difficult.

Was given an estimate for over $1000 for brakes. For such a price and an old car I asked if they…read morethought it was worth putting in so much money or if I should just buy a new one. They took my money. 2 days later my dash board was lit up. I asked them to check it out. They asked for another $180 to just look at the car. I brought it across the street and gave them $150 for the same diagnostics and they listened to me as a customer and driver. They told me not to put anymore money into the car. So here I am over 1300 down and in need of a new car. I feel incredibly stupid for trusting Portland automotive to listen to me as a customer. They clearly either don't know how to correctly assess a cars damage or they do know and take peoples money anyway. 1.) Hometown garage is cheaper 2.) Hometown garage actually listens to the customer. All together you get better service. Do not go to this automotive shop.