I recommended them to my Daughter to get her 2016 Subaru Forester fixed. Had a check Engine light…read moreon. After they Diagnosed it and fixed it the Bill was close to $800 to replace an O2 sensor. I called them a couple times and talked to them and explained that that was a bit excessive. After I did some research we could have had it done at the dealership for $200 less with a year warranty. They told me that the labor charge they go by a book. So another words if it takes them an hour and the book says up to 3 hours that is what you paying. they did mark the part up a bit too and knew they would. I believe honesty will keep people coming back. They just lost me as a customer and they lost a new customer that could have been going back. I like to support small businesses but not if they charge more then the dealer for a repair. They were nice talking to me, but overcharge. Honesty can go a long way. Is sad because they are a Costco recommended repair shop but not for me at those prices.

This shop is awesome; Nick the manager is very honest, courteous and professional. They gave me a…read morefair price and got me up and running after another shop (Ceglarz) put the wrong lug nuts on my car. Great recommendations and overall great service.

Ken is the man!…read more While at another well-known tire store, I was informed after a tire rotation, that my rear breaks were at 3mm and needed work. I was quoted $399. Something didn't feel right, so I contacted Ken at Safe Auto Service and made an appointment. I brought the car to Safe Auto. They did a test drive and pulled the wheels apart for inspection. Ken informed me my brake pads were good and did NOT need service. He could have just as easily confirmed I needed work and charged me. An HONEST man! I now have a new repair shop going forward.

Brought my 2015 GMC Sierra 1500 in to have the AC checked (blowing warm). Thoroughly checked all…read moresystems and checked for any leaks/repairs required. Determined a recharge was all that was necessary. Price was extremely reasonable. These are good, honest mechanics not looking to take advantage of their customers. I'll be returning for future service. Highly recommend to all!

As a single woman I always feel like auto places will take advantage that I know nothing about…read morecars, not the case here! I purchased an older car a few weeks ago for my son. I'd had another auto guy tell me I needed new brakes, new transmission and engine mounts and a bunch of other repairs, so decided to get a quote a 'south street auto' Kevin the owner said I only needed brake bracket parts and cleaning, and something with the power steering but that my brakes were almost new and the engine looked great. I asked him to do everything on the car while I was there to make sure it was safe for my college aged son to drive and it all totaled $414. I saved a few thousand by coming here. I noted that every guy that came in was a 50-70 year old local who had obviously been taking their cars there for years. This is now my go-to auto place. Kevin could have told me anything was wrong with my car and I'd have no clue but he obviously runs a honest and extremely fair priced.

I chose to go to SSA to get my AC fixed because another reviewer commented how well she was treated…read moreas a single mom, trusting that she wasn't being taken advantage of or condescended to. I can definitely second that! Kevin explained things clearly, was the lowest quote AND offered me a sweet loaner of a Mustang that my kid was super happy to be seen in! To top it off, I now have my AC working again. Pretty happy and when my compressor finally goes to the great beyond, I will return.

Went to have my emissions done very quick and efficient. Staff was very friendly . Comfortable…read moresitting area . Great place they offer multiple services .

I found this location through Groupon. It was such a good deal for a full synthetic oil change that…read moreI decided to give them but I'd pay regular price. The owner was so kind and did a full inspection on my vehicle. He explained what he thought I should repair at a future date and gave me an estimate. While waiting I also spoke to a gentleman who has been bringing his car for years despite the dealer giving him a service package. I will come back.

I found SafeT Auto when looking for a place that used Snap Finance…read more I was impressed by the number of stars and good reviews that others had given so I called them. Neil was so sincere, honest and knowledgeable when talking to me about the many repairs my can needed. He organized and guided me with the order of importance to make sure I had a safe vehicle to drive! As a woman, its very easy to be taken advantage of however,I never once felt that he was trying to "get over on me" and just take my money! I genuinely felt that he really cared about my safety and keeping my vehicle running well! I will recommend SafeT Auto in Wallingford to everyone and will keep coming back!

The receptionist Neil is very courteous and provides detail explanations. This was my second…read moreappointment with Saf T Auto Wallingford. My first delt with a repair in relation to a loud noise from what I was explained was a bearing issue in the rear. Along with a new alignment and other services, the repairs were made at a very high cost. There was no noice and the car was in good shape. In a few months, the same exact noise returned. I returned it to Saf T Auto only to discover that the caliper was "frozen" and I needed more repairs that would cost $1,300 +. It was explained that the bearing was not the issue this time around. It was the caliper. I decided that alone should be fixed because I simply could not afford to pay the larger cost. I was assured the caliper replacement would fix the issue with the noise. After the repairs, I picked up my vehicle and drove off and immediately my alert AWD light came on. I returned back to the Saf T Auto where they fixed the alert light. After traveling less than two minutes, the same exact noise that was the issue to begin with returned. I contacted Neil. He said that the bearings will have to be changed after all. I refused to pay for additional services because the part was under warranty by Saf T Auto. Neil concede that it was and explained that it will be fixed at all cost in three more days. What troubled me the most was that the underlined issue of the noise conming from the rear was never repaired after I was assured that the caliper was the issue. And to insinuate that the bearings needed to be changed at an additional cost intially then to confirm that they were under warranty after I refused to pay the cost is severely suspect. No apologies we're given. No "we will repair as soon as possible." I was told it was safe to drive around with damaged bearings. Somehow, I believe that is not an accurate statement. I'd give no stars if I could to reflect this second visit.

This place is horrible and extremely overpriced. I told my sister to stop coming here but she…read morewouldn't listen. This is the second time she gets a service here and her car broke down the very next day, leaving her stranded and the car is still fucked her only hope is that the dealership can fix it. So not only did they not do their job and took my sisters money, they made her car worse and have cost her thousands of dollars.

I have been looking for a mechanic to do work on my Honda crv for months and haven't been able to…read morefind anyone. I brought my car in 45 minutes before closing and the owner, Gary, looked at my car and fixed my issue within 5 minutes- and he didn't even charge me! He was so kind and helpful, and he explained everything to me perfectly. I am going to start bringing my car here regularly. Thank you!!

I reached out to Northeast Motor Werks about a specific issue I was struggling to resolve. Without…read morehesitation, they told me to bring it in to look into the issue further. Upon bringing my car in, I was met with a professional service interaction that far exceeded my expectations. They listened to me, acknowledged my concerns, asked me questions relevant to my issues then presented me with a straightforward approach that genuinely felt honest and comprehensive from the beginning. At no point did they try to sell me anything I don't need and in fact, steered me in a more cost effective option that served me better than what I thought was needed. They communicated costs and expectations with me throughout the process, resolved my issues, offered continued support, and charged a fair price while performing professional grade work. Highly recommended!!

NMW is an absolute godsend. I took my G30 (that I've had ~6…read moreweeks) there for a second opinion - sort of out of desperation but also because I wanted to step outside of my comfort zone and build a relationship with a proper independent shop. This is my first BMW and based on what was discovered by NMW, I feel as though I got the short end of the stick. Details aside (though I did write a separate, long-form review recently, *hint hint*), the NMW crew are extremely personable, transparent, and thorough. I am beyond grateful for their guidance and their prices. Absolutely recommended if you ever need service or want a second opinion on an issue with your Euro car!

Its always nice to be treated with respect and knowing your vehicle is in good hands…read more They are true to their word inexpensive and good

Honest, reasonable, and friendly!! Those are all qualities that we want when looking for an auto…read morerepair shop. Definitely recommend Silas Deane Auto!