This auto dealer is the best -- we bought an SUV from here and were more than happy with the…read moreservice, the vehicle, and the price. The prices go by what the dealer puts into the car, not the car's actual value, so it's really the best deal you can get out there. Hope to go here for all of our cars in the future. I highly recommend them.

We recently needed to do some minor body repair on one of our vehicles. We once again turned to…read moreRichard Chevrolet Collision Center to do the work. The quality of the service they provided throughout the process as well as their clear and courteous communication along the way was exceptional. Shout out to Cole and Ashley for their friendly and professional support during the entire process. The Collision Center at Richard Chevrolet will be my go to for any future auto body repair needs.

If I could give less stars I would. I have been a loyal Customer for the past 13 years, I have…read morereferred so many friends and family to this place and I am sorry for all of that. The sale side is absolutely amazing, the service side is completely horrendous. I get a new car every 2-3 years, I ended up with a trail blazer which I loved, 45 days into it there was a leak, it destroyed some of my electrical. They fixed everything no problem told me they couldn't find the leak. Over the past two years I have had issues with water coming in, I have sent videos, spoke to techs. They didn't find anything. Fast forward to this past week, my car wouldn't start, I called got transferred 3x had to re-explain everything 3 times. By the time the third transfer I was annoyed, probably a little rude cause why can't you all communicate amongst each other instead of me repeating myself multiple times with each transfer. I towed the car in, they told me they were booked for weeks, I finally called today to which they told me my warranty will no longer cover this because it's weatherstripping on my sunroof is what they found the issue to be. Which if that was the case, the weatherstripping was the cause three years ago on a brand new vehicle and should've been replaced then.. it's 1600 bucks The part that really pisses me off when I went to pick up my car today, I did not let them do the work cause I'm not paying for it out-of-pocket. My service ticket has none of the issues that I had spoken about.. it said customer says battery is dead.. (no , I never said that, I was very clear and concise) I did tell them I disconnected the battery to try and reset the computer system, and I dropped the nut to the battery which did need to be replaced and I would pay for. Today's call said oh we found part of the problem, the nut was missing off the battery/. NO, I literally told 2 techs and one supervisor about the nut on the battery. Last year, my father, who has also been a loyal customer with them who was told to bring his car in for service and it would only take a couple hours, and it ended up taking a week because guess what they never even looked at it until he actually called pissed off asking for his car back. Avoid getting any work done on your car from this place at all cost.

I get my emissions done here all the time. Make sure you bring cash clean very neat very organized…read more Very detailed facility.

PLEASE don't buy a car from l&s automotive. I bought a car from them which I had for 2yrs. Since I…read morebought the car I replace the timing chain, back struts, ac motor and water pump. The warranty they said would cover these part (gold standard warranty) did not cover anything. This place is a professional lemon sellers.. i should have known that while I was buying a car the person had just drove off the lot with the car that he just bought and 20 min later it came back on a tow truck. Do yourself a favor and don't buy a car from these ppl.. their all scam artists.. all the cars they get are demonstrating salvaged cars.. they are liars and definitely not trustworthy.. if you do buy a car take it to another automotive shop and have them run a diagnostic test on the car..DONT TAKE THEIR WORD FOR ANYTHING..

They were great with me selling my car to them. Everyone was great, the owner was great and if I…read morewas to ever be in the market for a used car, I would definitely consider checking them out. I could've gotten more $$$$ for my car if I sold it outright to a private buyer, but they gave me exactly what I was wanting for it without going through the hassle of selling it myself.

DO NOT BUY from Hitchcock. They sold me a car and the transmission and AC Motherboard went in a…read moreweek. They had it in their shop and took almost a month to "fix it." I got the car back and then the transmission broke again and now the engine light is on. I had a horrible experience with this dealer.

Mom & Pop shop. Bought a car from there last weekend, a 2000 Elantra, with about everything…read morereplaced and I love it. I love it and THEM enough that my brother went there and bought a car the next weekend from them. Ask for Karen, she's super sweet!

Dealership rating: After visiting 10 different dealerships…read morein CT from Toyota to Mazda to BMW etc., the sales team was by far the most honest and hardest working of the lot. Every car dealer will make money, but this dealership will work with you.

Well I am going with five stars here for the sales department. Don't know why a few others had…read moreproblems. I did have a couple hiccups but vigilance and knowing what you want go a long way. Persistence in negotiations helped. Salesmen were knowledgeable in the vehicle and accommodating to all my questions. Patience with the customer is a good trait to have for repeat business. Finance part went smoothly, a quicker and easier than I expected, and my terms were better than the bank had given me. Although you can't beat zero percent.

I did not buy the Cayenne at Auto House I was looking at because I found one in CO that was the…read moreperfect color. But I enjoyed working with them. We lost a car in an accident and needed to find a replacement in a hurry. I probably phoned and emailed 20 dealers. And William at Auto House was pleasant, upfront and no nonsense. It is so rare. When i told him I just wanted an out the door number. In minutes I had the sheet emailed with taxes, reg fees etc. With so many other dealers I dealt with they all hemmed and hawed. Added fees, it was super annoying. So, if you want a straight forward person to deal with, ask for William.

I had a really great experience at Auto House. This was my first time buying a used car at a…read moredealership and honestly I expected everything and everyone to be sketchy - you know the jokes about used car salesmen - but it was not!! When the car I had my eye on was quickly sold, William called and let me know immediately and invited me to look at some others. He was so, so helpful and patient with me (and my dad). He didn't pressure or push me into buying something that wasn't in a comfortable price range, and he made everything simple and easy to understand for someone car-illiterate like me. I drove my new-to-me car off the lot the next day and have been super happy with it. I highly recommend checking them out and am very, very grateful to William and everyone there for making what I thought would be a stressful experience into a surprisingly enjoyable one :)

Buying a car at Star Auto Sales is a great experience. Family owned business treats you like…read morefamily. Our family has purchased all our cars there. But it doesnt stop there once you buy your car, we do all our services there too!! Oil changes, tires, and any service we need the Service Dept is amazing. I wouldnt go anywhere else. Thank you Star Auto Sales for you great customer service!

Yesterday, today and tomorrow…read more I have been a semi regular customer at their service department for a decade because the owner has been able to balance quality service with reasonable pricing. That is no longer the case as I recently discovered. Yesterday (Feb, 2024) at Star Auto it cost me $39.99 for a regular oil change. Today (July, 2024) I went to Pep Boys and it cost $35.99. Tomorrow if you go to Star Auto expect to pay $82 plus taxes and fees per a sign posted in their service department. Yesterday (Sept, 2023) the cost of tire rotation at Star Auto was $19. Today I had my tires rotated at Star Auto at a cost of $32.55. Tomorrow I will be heading to Pep Boys where there is no charge. Yesterday (Sept 2023) my wife had a synthetic oil change at Star Auto for $89.95. Today (July, 2024) my wife had a synthetic oil change for $78.68 including taxes at Pep Boys. Tomorrow if you go for a synthetic oil change at Star Auto expect to pay $115 plus taxes per a sign posted in the service department.

I want to give a strong shout out to Greg Frias , in the Sales Department…read more who is a great professional. I bought my ride remotely, which has its challenges and Greg made the entire process smooth end to end. From sending vids to enabling repairs (fixing small scratch) to coordinating interstate transport , providing all the docs I requested on maintenance etc. If you are in the Waterbury CT area or remote like I was seek out Greg he'll take care of you. Mr Blasius give this guy a promotion! Regards, Rick G.

Blasius Cadillac (Waterbury, CT) quoted a lease in writing, took my license and signed docs to…read more"take the vehicle off the market" -- then demanded more money, saying they calculated their own residual wrong Sharing my experience with documents attached (personal info redacted) so others can judge for themselves. Car VIN: 1GYKPRRL9VZ301014 Timeline: * Aug 6: Blasius Chevrolet/Cadillac sent me their own printed worksheet for a new 2027 Lyriq Premium Luxury (VIN ending 301014): MSRP $69,676, $6,200 discount, $2,000 rebate, selling price $63,476. Their printed lease grid shows $781-811/mo at 39 months / 10,000 miles with $3,000 drive-off. * Aug 7 (texts attached): I confirmed in plain words -- "$3,000 down, then $781 for the next 38 months. No fees, no taxes, nothing else. I walk in, pay $3,000, and take the car away. This is all inclusive." The salesperson replied: "That's right... that is the number," conditioned only on strong credit approval. My credit is strong; credit was never raised as an issue. * Same day, at the dealership's request, I sent driver's license, registration, insurance card, and signed documents, after being told: "just send me your license, registration, and insurance card and I will take the vehicle out of the market for you." They declined to take a deposit. * I wrote, before sending anything: "I am 2 hrs away from your showroom and I don't want surprises after I come." * Before delivery, the dealership demanded $850 per month and more money down. The reasons given: the car hadn't arrived yet, and they had "calculated the residual value wrongly." For anyone unfamiliar: dealers don't calculate residuals -- the bank publishes them monthly and the dealer looks them up. Their own worksheet printed the same 60.0% residual at 24, 36, and 39 months, which real bank residuals never do. Their sheet, their error, confirmed twice in writing. * When I asked them to honor their own quoted terms, the salesperson and sales manager were dismissive. I remain willing to complete the lease at exactly the terms they put in writing. I am filing complaints with the CT DMV Dealers & Repairers Division and the CT Attorney General. Read the screenshots and worksheet and decide for yourself whether this dealership's word is worth it.

There are few things that I hate more in this world than auto repair shops, a close second to auto…read moredealerships. Constant upsell pressure and just overall diceyness from start to end, almost every time. Almost! Having driven brand new cars for the past 10 years or so, we hadn't really ever needed the service of a small shop, which was totally okay with me. As the kids got into their later teens though, obviously we had to start thinking used cars and the dreaded problems that sometimes accompany them. It's been about 4 years since that time and we've used Randy and Copeland at least 10 times for a variety of repairs ranging from large to small. We have been treated well and fairly every single time and the repairs were handled quickly. The nice thing about this place is that he will suggest other things that need to be done, but not get pushy about it. Honestly, this is the best auto shop I've dealt with in my almost 50 years, during which time I've likely dealt with close to 50 shops. Randy and his team do it right, and even if he's 30 or more miles away, the service and prices are worth it.

Still a great place to take your car... Randy and his team are honest and hardworking. They do what…read morethey say and don't overcharge or do work you don't need.