Talk about customer service, this place exemplifies GREAT customer serive. I will always use Midas in Dublin. The manager Herman went above and beyond what should be expected at an automotive shop!!! read more

I'm glad I didn't check yelp before going to this Midas, because these reviews are horrible BUT I must DISAGREE with other reviewers because my experience was definitely a pleasant one. I was getting a massage and wanted to be efficient in time so I decided to take my car in for an oil change. I told them I think my car needs this and that because the last time I went to my dealership they told me I needed it. Upon my return, they said my car was fine and that the work I needed was not rec at this time (since dealerships base their service rec on mileage and not by what is actually going on with the car). I was pleased they didn't try to rip me off! Would definitely go back despite these negative reviews. read more

Best oil change shop around. Great prices and the owner/manager is very sweet and took care of me. I live over an hour away and will always make the trip there for my oil changes. read more

Courteous, friendly, and professional service! With every visit makes sure to take care of my full auto- service needs. If they can't, will match me up with someone who will and can! Thank you for remarkable service. read more

I have been going to this location since last 5+ years and quite happy with the service I am receiving. Ernesto helped me to apply the coupons which were available on their website. read more

I was quoted a $575 price tag for new rear brakes and rotors at a different establishment. Midas did it for $443 out the door and that included a lifetime warranty. Ernie, the manager there was awesome. I was a happy camper. They'll be doing the fronts when they go out as well. Great customer service, top notch quality work and good prices. read more

Been to this Midas a few times. If they don't think they can do the job they'll be honest and refer you out. Today though they could. Hugo helped me and he went above and beyond the job to help me out. He was quick, courteous, patient, and friendly. He explained to me my different options and exactly what he was going to do, and which option he thought was better for my car. He fixed it in a matter of minutes. He was so nice and wouldn't even take a tip in return. He's great. Keep it up guys! read more

Midas - Hugo - Auto Repair Near Me - Dublin, California

New Service desk clerk April is very knowledgeable and professional. She made it for a very easy process when it came to making maintenance decisions on my vehicle. Definitely recommend Midas of Dublin to anyone looking for general maintenance on their vehicle. read more

Cheap oil changes, but I wish they would've told us it was gonna take 3 hours to finish...

This location takes FOREVER! I've only been twice and only had my oil changed both times. The first time we called ahead to ask how much it was and we were told one price. When we got there they charged us $10 more and said they don't know why we were told the original price to begin with. I was told it would take 45 minutes and i ended up waiting for 1 1/2 hours. We went today for a second time to get the oil changed in a different car and we were told it would be 1 1/2 hours and we waited 2. 30 minutes went by before anyone ever came into the office to ask why it was taking so long. Don't go here if you're pressed for time or if you don't have a way to leave and return when your car is ready. read more

Horrible customer service!!! I walked in ask for a oil change and presented a coupon on my phone. The guy behind the desk rudely told me this isn't Starbucks we can't use a couple on your phone we need the physical coupon. If you offer this coupon on YOUR website site then you should honor the coupon wether its on a cell phone or hard copy. Midas, welcome to the 21 century people use there phones rather then printing every paper. I walked out and drove down the street to "quality tune up shop" who gave me their coupon price, same price as Midas was offering, without me even presenting a coupon. read more

I have no choice but do change my review to 3 stars. Since my original review, I have taken my cars for oil changes and have been pleased, until last week. I noticed cracks in my drive belt so I took it in. 30 minutes after dropping it off, the employee called and said the car doesn't start, they ran a test and determined the starter needed to be replaced. This would bring additional $450 to bill. I was confused because the car started up in order for me to get there in the first place. Anyway, I didn't want to accuse them of anything because it could be just a coincidence. read more

I called about an oil change and they scheduled me an appointment. I asked is it gonna be longer than an hour and he said just an hour. I left came back in a hour on the nose and my car was done. Great, fast service. read more

I get all my oil changes and mechanical issues taken care of at this Midas. David always takes care of me. Very professional environment, they try their best to get you in and out asap. Some days they're really busy so it could be a long wait but other than that everything is smooth. read more

I am very disappointed with the staff and mechanics there. They are not knowledge at all when it comes to Breaks replacements. I was given inaccurate / false information which almost led me to have the front break rotors replaced. I am not bringing my car back for service as they are very inexperienced and inattentive to details. Two thumbs down....way down. read more

I work very close to this shop and just happened to pass by it on my way to the store and decided to stop in for a routine oil change. I usually do not write reviews on here, but with the combination of a great staff (Herman) and from what I learned a new owner, I had to make sure to give this place a thumbs up. From my experience with this type of shop, they typically attempt to sell you everything they can with no real explination at all. Not here, they take there time to not only explain what is wrong, but will actually show you. The icing on the cake is that they are willing to take you and drop you off to where you need to go (work) and pick you up when your car is finished. Top notch service! read more

Up until about 2 years ago, I was a long time customer here, coming in every few months for oil changes and relying on them to let me know when major services were due. However, ever since my younger brother enrolled at Wyotech and is now a mechanic working at another shop, he's been in charge of my car (it's better than having a doctor in the family!) I had a flat tire yesterday, and since I had purchased all 4 of them through Midas, I dropped it off there to see if they could fix it. We were called a couple of hours later, they told us they could not find anything wrong, and that we could come and pick it up. Oh, and they had gone ahead and done a complimentary oil change. Nice of them, but I wish they had asked me first, since I had just paid for one two days earlier. When I arrived to pick up the car, they presented me a list of services my car needed (which I had also just been told about 2 days earlier from my brother, so at least I know they were telling the truth and weren't trying to scam me for things that didn't need to be fixed). We were surprised about the tire, since it had been COMPLETELY flat that morning, and my dad had to inflate it just to drive it down to them. Herman, (the manager, very nice) told us they had done all these tests on the tire and it looked just fine. We walked over to the car (it had been sitting there for a few hours since they worked on it), and it was flat again. This time Herman took it upon himself to figure it out. It only took him about 2 minutes to confirm that there was in fact a leak, and said it would fix it free of charge. I would give them 5 stars just for Herman, but I can't speak for the rest of the staff. I don't know who worked on it before that couldn't find a leak in a flat tire and instead gave me an unnecessary oil change, but at least the situation was resolved quickly. I would trust them to do basic oil changes and service. Management here proved they will hold themselves accountable. read more

Too expensive, too slow. $85 and almost an hour later. They offered the lady $10 discount and did not offer it to me. She was smart enough to walk out. Lesson learned read more

Quite bad experiences today. I spent hundred of dollars replacing the RIGHT axis based on their advices. But right after right axis replacement, I heard strong clicking/collision noises every time I make a left turn. Then I asked them to check when I went to do the oil change. It was so obvious that the RIGHT sway bar, right next to the replaced axis, is broken. Of course there is a chance that this is a coincidence that the RIGHT sway bar break itself right after they replace the RIGHT axis, but the chance is only 5%!? I cannot believe the manager and the technician just denied that they breaking it and told me that it is not their fault. Come on guys, you made the mistake( it happens and acceptable), you should be then responsible and fix it for your customers. Otherwise, nobody will come for a second time due to your irresponsibility. read more

Went there a little late yesterday, and they gave me an early appointment this morning. They're very helpful and they get the job done in a timely fashion. I really like this spot and will be coming there again soon. read more

Called in and received a same day appointment. Oil changed and Tune-up completed at the time they stated so overall great service and great timing..I will be back!! read more

A waste of time and money. I decided to stop in here for "quick" oil change instead of driving 20 miles to my regular shop where it is best to have an appointment. While the people running the business were very polite, they were unable to explain any of the comments made by the tech about my very regularly maintained but high mileage car. Furthermore, the shop didn't replace the air filter DESPITE my specific request to do so if needed. Now my car is making a noise on acceleration that it has not made before. I have already called my regular shop, explained my problem, and have an appointment for tomorrow. All in all, coming to this store was a big mistake, as it will take twice the time to have the air filter and a check up by my normal mechanic, but it was a great reminder why I drive to my regular shop. read more

I have all my car's service done in this shop. Oil change, tire change, air filter, intake and other services. I have spent thousands in this shop already. I think this shop is just doing fine as other reviewers posted in yelp... UNTIL MY RECENT EXPERIENCE. I recently asked them to change a dead lightbulb for me. They told me they are going to replace with a OEM part and they charged me $240+ not counting labor. Then when I went home searched for that part online, the price was about $60+. I know the convenience offered by the shop would always cost higher but I didn't expect that much of difference. Despite not double, triple but quadruple the price that I paid, I didn't get an OEM. Visually the bulb was not the same as the original that was dead, and it is cheaper made -plastic rim not the metal rim. Worse, the bulb was not even installed properly. Two weeks later when I have the other light also given up. I bought the bulb and installation service from amazon instead. The mechanic told me the bulb that I paid $240 for was barely holding in its position, one highway bump could knock it off. He asked me to feel it yes it was pretty loose. That turned all my trusts to this shop away. Maybe I am just stupid and all shops are the same, but emotionally I would avoid this shop from now on. read more

Midas - Auto Repair Near Me - Dublin, California

Booked my oil change on line and was seen the next morning at 10:30am Sunday. Great customer service they got my oil change done within 45 min while i waited in lobby. I got to work before 11:30am. Thanks guys. Thumbs up read more

Great place, lookrd very busy but i explaines my car situation to John ego gladly was able to assist and was very professional.

Love the service there. The new owner really made a difference in this shop. I went in for an oil change and was in and out fast, Herman was very professional and knowledgeable. This will be my go-to place for future car service needs. read more

With No appointment, very fast and professional service. I take all my cars for oil change, brakes service and for maintenance. Great management. read more

The men here are always pretty helpful. And they have this new online appointment thing that really saves time. So I recommend using it next time you take your car there! Also I like how they always have coupons for oil changes! read more

First time here and it was great. I made an appointment because I have a baby and when I got there the guys were very friendly. In and out in 40 minutes. Will definitely be coming back read more

Best service! They even vacuumed cleaned my car after my oil change! :) definitely coming back.

As a young woman with little working knowledge of auto mechanics and even less interest learning, car repairs have historically been uncomfortable experiences involving varying degrees of stress, anxiety and shame. I've taken my car in for work and been worked-- upcharged and talked into repairs I didn't need only to have more knowledgable friends mock me later for being so naive. But FINALLY, I have found my place-- the people at Midas in Dublin are quality-- polite, efficient, friendly and professional. Just in the last couple months I've had my AC repaired, oil changed and a tire patched... every last service has been timely and affordably priced! I moved to the Bay Area from San Diego about a year ago and I am so pleased I've found my go-to car repair place.... oh yeah and Three Sheets across the street makes for the PERFECT waiting room ;) 10/10 recommend this business for all your auto repair needs! Thank you so much Midas! read more

Great service every time I go! Manny helped me out tonight and was outstanding. Highly recommended!

I went over to this Midas even though I don't trust this brand as there were a lot of positive review about this place on our local message board and the owner is also supposed to be a resident of our neighborhood. So I thought, sure lets give this guy a chance. Bad Decision I went in for an oil change and a wheel alignment. I had the check engine light on and normally when I go to any other shop , they would look at the error code and tell you the error code that is causing the light and reset it if it isnt a major one. Obviously not at Midas , they wanted $99 to run "Diagnostics " to figure out the error code. I guess someone needs to tell them that reading engine error codes do not cost $99 and are free at most places. Anyway , as a part of the oil change they claim that they clean the front and rear windshields and vaccume the floor mats for the driver and passenger side. When I get back in the car I realize none of it has been done. They were also supposed to rotate the tires but there is nothing in the receipt that would confirm that they have done it. My guess is this is yet another place that provides good service for 6 months and then goes back to business as usual. I certainly wont be going back to this place again. Updated 9/18 : Following my yelp review Abdul personally reached out to me explaining the challenges of starting a new business and offered a free oil change to give them another chance. Infact the free oil change coupon was mailed to my address. This is the reason why I am upgrading this to a 3 star as I believe mistakes happen and when they are acknowledged and acted upon is a sign of a good business. I will provide an update if/when I use their services again. read more

Once again 5 plus stars for Moe And Manny for their service. Its the only reason I do business with Midas. read more

It's hard to find a decent mechanic shop these days. So many places try to scam you. So after hearing from a friend that this place was top notch, I decided to give them a try. I needed a timing belt and tires for my 2008 Toyota Corolla. It's my wife's car, so you know that meant the work needed to get done right...or I was on the couch. I was greeted by Moe, the General Manager. It's not often you see the General Manager upfront, working with customers. They are usually "busy" in the back with paperwork. He's there, shoulder to shoulder, with the rest of the staff. Pretty cool. They confirmed that the timing belt and tires needed replacing and started the work on the spot. I had to run a few a few errands, so their free shuttle ride was very helpful. On the way home, I noticed I had wiper fluid in my car again. I didn't even ask for that! It's been empty for a while and I kept forgetting to fill it. Simple touches like that go a long way. I'm not sure if the bad reviews are just bad egg customers, or maybe exceptions to the rule. But I do know this is where I'll be taking my car going forward. read more

1st visit - great service, reasonable pricing - What impressed me most was the level of service - this is a busy shop for a reason. What I like about this place is they do other things, brakes, tires, etc. While they were changing the oil I had them do a brake inspection and check my tires - found a nail in a tire so had them fix it - took a bit longer to do the extra work however saved me time going to another place. read more

Awesome service! The guys here repaired my flat tire in record high time. Huge thanks to Justin and Adrian for figuring out the high tech Tesla tires. For best experience make an appointment in advance. Makes it easier for everyone. read more

I recently went to resolve an steering lock issue with my BMW- the car was with them for the whole day. They could not resolve the issue as the diagnosis system for BMW did not allow and although they stated upfront that there will be a charge for $99, this was waived as they were honest in their feedback in that they were unable to identify and resolve the issue. Thank you Midas Dublin. read more

I guess I am disappointed. ..that I got up early to do a drop off because I thought I needed brake work and the guys here at this Midas told me nothing was wrong with the car! They could have easy sold me brakes I didn't need but they chose honesty and integrity again. Been bringing my cars here for a few years now and never had a problem. In fact, my first visit was to undo shoddy work by another local shop. In all the years I have been getting cars serviced these guys are the best. I've had good experiences elsewhere but never as consistently good as here. Trust them. read more

I will not get any repair work done here. They do guesswork and replaced all the related part for a single issue which will cost you more on the parts and labor. read more