1. Harry's Auto Repair

0

Pleasanton, CA

Harry's Auto Repair

4.3 (286 reviews)
Closed • 8:00 am - 5:00 pm

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Response time

1 day

Response rate

60%

Services - Harry's Auto Repair

Smog check

Auto brake repair

Harry's Auto Repair Photos

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Recommended Reviews - Harry's Auto Repair

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19 days ago

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18 days ago

Thank you for your support. You've been very helpful with fixing our car and resolving our issue. I greatly appreciate your support.

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10 months ago

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9 months ago

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2 months ago

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7 months ago

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8 months ago

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2 months ago

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11 months ago

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1 year ago

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2 years ago

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2 years ago

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1 year ago

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4 months ago

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9 months ago

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1 year ago

Great shop, very clean, Very honest and great people, with competitive prices. Will definitely be back. 10/10 would recommend

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2 years ago

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1 year ago

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1 year ago

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2 years ago

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1 year ago

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2 years ago

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3 years ago

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2 years ago

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2 years ago

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2 years ago

Jennifer was great to talk to! Helped me a lot with my questions, would definitely recommend coming here.

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2 years ago

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6 years ago

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2 years ago

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2 years ago

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3 years ago

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2 years ago

Very good advice and service! Appreciate the honesty to get my daughter's car serviced here.

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5 years ago

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5 years ago

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2 years ago

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5 years ago

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1 year ago

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2 years ago

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3 years ago

Very fast diagnostic and repair at very low cost. They found defective oil pan plug and fixed for under $100.

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3 years ago

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Ask the Community - Harry's Auto Repair

Review Highlights - Harry's Auto Repair

“Everyone was friendly, Charlie went above and beyond good customer service, he is patient, understanding and consistently upbeat.”

Mentioned in 22 reviews

Read more highlights

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Precision Auto Repair

Precision Auto Repair

(184 reviews)

Wanted to add an update. I had to use them again and had another great experience…read more My wife's alternator went out on Thursday around 4:00pm. I called Precision Auto and spoke with Kevin (? I think that was his name). He let me know we could have the car towed there, AND that we didn't have to be there to have it dropped off. He said they were full on Friday, but if they could squeeze it in he would try. Long story short we got our car back on Friday around 4:30pm so we had it for the weekend. Cant thank you enough. You made the whole experience as painless as possible. Thank you!!

Ken is extremely rude and treats you as if you are supposed to know everything already…read more I came all the way from stockton for 60K service because of the good reviews and he forced me to get a rental car even though i offered to wait in town while working from coffee shop. He claimed work will take more than a day. Upon drop off he did not warn me that i would need to pick up by 5 pm and return rental at that time also. He called me at 3:40 pm and i called him back once i could at 4 pm and he pretty much raised his voice at me to return the car asap as another client is waiting for it first thing in the morning. Like what do you expect me to do??? you did not even warn me i would bleed to return the car same day: i thought it was a 24hr thing . just awful very rude guy, thins he knows it all and treats you poorly if you are a woman.

Performance Autowerk

Performance Autowerk

(300 reviews)

Let's face it: whenever an unexpected car repair comes up, we all hold our breath wondering how…read moremuch our bank account is going to shrink. Most of us like to poke our heads under the hood and pretend we know what's going on, but we usually don't. The next logical step is a repair shop, and many people default to the dealership because they think they can trust them more. In my experience, that's a mistake--dealerships often touch ten things, fix one, and charge you for everything. Luckily, I found Rich and his team. I recently bought a newer car with all the bells and whistles, and I was braced for a huge bill. Rich was incredibly professional, polite, and straightforward. I was actually in shock; he takes the time to educate you on the repair rather than just grabbing your keys and telling you he'll text you later. The estimate was a pleasant surprise, and better yet, there were no hidden fees at the end. The amount he quoted was exactly what I paid. They were on time, efficient, and had me back on the road in no time. It is such a relief to find this kind of service these days. It's nice to know you don't have to pull out a platinum card for a simple repair or an oil change. All the 5-star reviews you see here are 100% true. One quick tip: the shop can be a little tricky to find the first time, but trust your GPS! It will get you there, even if the turn looks a bit hidden. You cannot go wrong with this team!

after calling several places and getting an outrageous quote from the dealer for leaking water pump…read morereplacement. Performance Autowerk came recommended by a friend of a friend. From the beginning, I was impressed by Rich's professionalism, knowledge and ability to explain both the issues and solutions in a clear way. He was almost half the cost of the dealer, as expected. It's refreshing to find in this industry. Both efficiency and quality was also there. He even lent me a car to get to work and took the time to walk and show me the parts they replaced at the end rather than rush me out after getting paid. If I ever need a mechanic again for my Audi this is where I will go. Highly recommend!

Big O Tires - Big O Tires. Total Auto Care.

Big O Tires

(256 reviews)

Pleasanton Big O Tires saved my life this afternoon! I was just about to leave on a long drive to…read morevisit a friend when I noticed a bolt in my tire. They patched it and sent me on my way within 20 minutes. AND--it was free because I had purchased those tires from them! Plus the staff was super friendly. One of them even complimented my haircut

My recent experience at Big O Tires in Pleasanton CA is very reminiscent of the TV show, Gilligan's…read moreIsland. We all know the story, on what is scheduled to be a three-hour sightseeing tour on a boat, passengers get caught in a storm and end up stranded on an island. After calling and asking for an estimate/quote for the services needed and time estimate, I was told that it would take 2-3 hours. I then scheduled my appointment online for a routine oil change. I arrived 20 minutes prior to my appointment time thinking the sooner I drop my car off the sooner I will get it back. Wrong. I checked in at 10:40am and walked out at 3:35pm -- that's right you are doing the math correct. That is 4 hours and 50 minutes for an oil change. Upon check in the red flags popped up. Tone V. who checked me went into the parking lot looking for the wrong vehicle model even though my information was on the computer screen in front of him. Tone please learn the difference between an Audi Q9 and A5. He then, said, "Well we will get it done as soon as possible...". Not very assuring. After leaving for 2+ hours, I return to find out that service on my vehicle had not started until 2.5 hours AFTER I dropped it off. In addition to the timing issues, I'm then informed that they ended up unscrewing the transition fluid drain instead of the oil drain and ended up flushing out all the transmission fluid instead of the oil and had to correct that mistake. It's a bit alarming that they did not have the knowledge that European car models do not have dip sticks to detect oil levels (it is done through the electronic sensors in the car). When FINALLY getting my vehicle back almost 5 hours later, I was disappointed at the cleanliness of my car. Brown grease smudges/fingerprints along the hood, passenger door handle and along the bottom of the car. When cleaning off my steering wheel with a tissue it was covered in brown grease. The interior also had a very strong smell-- like car fluid/grease/auto body shop smell which lasted for a couple days. Also in my observation (as I was stuck/confined there for hours), it appears that this location in Pleasanton typically has customers that are "regulars" from the area and the staff caters to them with preferential treatment. In addition, it seems some staff members may not be used to dealing with female customers as I found it hard to make eye contact with the some of the staff to get updates on my car and felt like I was completely invisible. The only staff member that was understanding of my frustration and gave me an update was the guy that ultimately finalized my check out. A week later and I am still confused and disappointed about what really transpired that day. From appointments not being honored, poor time management, lack of attention to detail, poor customer service, lack of respect to return vehicles to customers in the same condition and most importanty having to wait almost 5 hours for basic servicing is mind boggling. I would only recommend taking your car to the Pleasanton location if you have an entire day that you don't mind wasting, like being ignored, want to question the level of service you are getting and want to pay for cleaning/detailing afterwards.

Dublin Automotive and Smog

Dublin Automotive and Smog

(309 reviews)

Amazingly fast service. Smog check only took 10 mins. Highly…read morerecommend. Wil definitely return for our next check

I found this smog check shop on Yelp after searching for a nearby place, and they responded with a…read morecompetitive quote of $61. Since they were the closest option, I decided to give them a try. When I followed up to confirm that $61 was the out-the-door price, I was told that my car is a hybrid and there would be an additional $10 charge. Then, when I arrived for the appointment, I was presented with an estimated bill of over $80. Needless to say, I wasn't thrilled with what felt like a bait-and-switch, especially since the original quote had been $71 after the hybrid fee. At that point, I was already there and needed to get the smog check done, so I went ahead with it. The service itself was fairly quick--I waited a little over 20 minutes and my car was ready. The good news is that when it came time to pay, they applied a 10% discount, which brought the final total down by a few extra dollars. In the end, I paid only a couple dollars more than the original quoted price, which helped make up for the frustrating start. Overall, the service was quick and they ultimately adjusted the price, but I didn't appreciate the pricing changing along the way. I would have preferred to know the complete out-the-door price upfront. I probably wouldn't go back, but at least the final price ended up being reasonable and the smog check was completed quickly.

Old Town Auto Care - The sign that tries to excuse being late

Old Town Auto Care

(134 reviews)

Repairs were well done and I would recommend them for repairs for your car. Manager found the best…read morequality parts for the best price. He was honest and finished the job on time. He explained what the former mechanic did that caused my Air Conditioning to not work.

If I could give Old Town Auto Care zero stars, I would. Save your time, your money, and your…read moresanity, and take your vehicle anywhere else. In October, we paid a $1,600 deposit to have a rear differential replaced, followed by a final payment of $2,804.12 on November 25th. When we picked up the vehicle last week February 11, 2026 (yes they held our vehicle for months), it was still making the exact same noise as the day it was dropped off. We immediately did a ride-along with their own mechanic, who confirmed the issue was still present. Because they were entirely unable to fix the vehicle despite being paid in full, their mechanic explicitly stated that if we took it to another shop, Old Town Auto Care would refund the cost of the repair. We took the vehicle to a second, competent shop. They completely repaired it and confirmed that the rear differential did indeed need replacement, which was the exact work Old Town Auto Care charged us over $4,400 for but utterly failed to perform. We returned to Old Town Auto Care with undeniable proof: the new invoice, the actual old part, and a letter from the second shop. Despite their blatant failure to do the job and their own mechanic's verbal promise, management is now outright refusing to issue the promised partial refund of $1,900. I have included pictures of my credit card charges from Old Town Auto Care as well as the invoice form the different competent shop who confirmed and fixed the problem as proof. They will take your money, fail to fix your car, and then refuse to make it right even when presented with hard evidence of their incompetence. Do yourself a favor and avoid Old Town Auto Care at all costs.

Harry's Auto Repair - smog_check_stations - Updated October 2026

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