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    Superior Autowerks

    4.3 (228 reviews)
    Closed Closed

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    Services - Superior Autowerks

    Vehicle battery testing

    Auto defroster tab repair

    Check engine light

    38 More Services

    Engine oil light diagnosis

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    Oil changes

    Auto mirror repair

    Auto mirror replacement

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Auto regulator replacement

    Auto switch replacement

    Auto windows and mirrors repair

    Routine automotive maintenance

    Smog check

    Transmission leak inspection

    Auto window repair

    Auto window replacement

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Windshield wiper replacement

    Superior Autowerks Photos

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    Recommended Reviews - Superior Autowerks

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    Reviews With Photos

    Angelo!
    Judy L.

    I've been a loyal customer for over 10 years because this business continues to evolve to create a great customer experience. 1) They use caller ID technology to bring up existing customer profiles, so before you can even say "hello," they know your name, car, and last time you were in for service. This was so convenient because it saved me time from saying and spelling my basic information to get scheduled for service. 2) They use text messaging to communicate with customers. I am constantly in work meetings and appreciate that I can just get notifications or communications via text message instead of playing phone tag to get updates or make decisions. 3) Inspection reports are provided in a web link sent by text, with photograph evidence of a thorough step by step inspection. 4) I've gotten estimates from about 5 other repair shops closer to me because I've now moved about 30 minutes away, but Pleasanton Smog & Repair's prices remain consistently competitive. As an example for my car's Service B, M&N Danville quoted me $1550, the car dealership in Pleasanton quoted me $850, the car dealership in Fremont quoted me $550, a small local shop quoted me $295 but had a 5 week wait, another big name shop quoted me $350 but had a 3 week wait. Pleasanton Smog & Repair quoted me $320 and got me in immediately. 5) I know I don't need to bother with coupons because Jake will tell me what deals are currently available amd automatically apply them them to my account. Not to mention, he even discounted my service more than he quoted me... just because. I ended up paying $300 for Service B, which was $20 less than what he quoted. 6) Oliver (the shop dog) is the friendliest fur friend and cheers me up just being in his presence! I always bring my dog just to socialize with the shop dog. 7) I arrived 15 minutes before the shop opened and the guys next door helped to take my keys in and send me on my way so I didn't have to sit in my car and wait. 8) Honesty and integrity. I once deferred a brake service because I wanted a second opinion, only to return because I other places tacked on a few more "issues" in my diagnostic. Not once did I ever feel pressured or guilty. Not once did I ever have issues after a repair service, which I tend to have with other shops. 100% recommend Pleasanton Smog & Repair for all the reasons above. The guys there are incredible and so wonderful to work with for over 10 years. 10 out of 5 stars!

    My receipt for proof

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    Business owner information

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    4 years ago

    My new go to shop for my cars needs! Great and reliable technicians with very reasonable prices.

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    Page 1 of 6

    Ask the Community - Superior Autowerks

    What's your price for a smog check on a 2008 Lexus sedan?

    Cost fr smog check?

    $38 out the door (Truck/Van/SUV) cash/check only

    View All 4 Questions

    Review Highlights - Superior Autowerks

    I'm very fortunate to have found Pleasanton Smog and Repair's coupon within the local Tri-Valley news pamphlet.

    Mentioned in 35 reviews

    Read more highlights

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    Big Brand Tire & Service

    Big Brand Tire & Service

    3.5
    (6 reviews)

    Great customer service. The employees were all very nice and helpful. Will return the next time I…read moreneed tires or an alignment or oil change.

    I've been a customer of this shop before, which is why this experience was so disappointing…read more The communication issues actually started before my appointment. I ordered my tires a full day in advance and was told I would receive a call the following day when everything was ready. That call never came. I had to call the shop myself, and I was then told they would contact me the next morning. Once again, no one called, and I had to follow up myself. On the day of my appointment, I dropped my car off at 10:00 AM and was told it would be ready by 4:00 PM. I never received a call. At 5:30 PM, I called the shop and was told they didn't know which tires to replace and that they had left me a voicemail. I couldn't find a missed call or voicemail on my phone. Had they actually reached me, the work could have moved forward much sooner. I was then told my car was already on the rack and would be completed first thing the following morning. Once again, I waited for a call that never came. I eventually called the shop myself and was told they had just finished. When I asked why it wasn't completed first thing as promised, I was told they were busy. When I asked why no one had called to update me, I never received a satisfactory explanation. The manager maintained that a voicemail had been left, and we even reviewed my phone together while I was there, but I still couldn't find a missed call or voicemail. Rather than acknowledging the repeated communication failures, the conversation focused on defending that claim. The shop also declined to perform the lifetime alignment I had previously purchased because of the condition of my rear tires. If that's their policy, I respect their right to make that decision. However, that should have been communicated proactively instead of after my vehicle had already been kept overnight. I understand that delays happen and schedules change. What I cannot overlook is the repeated lack of communication. At every stage of this experience, I was the one who had to call for updates. As a returning customer, I expected better communication, more realistic timelines, and greater accountability. The manager stated that a labor discount had been applied. While I appreciated the gesture, it did not feel like it adequately addressed the repeated communication failures, missed completion times, and the inconvenience of having my vehicle overnight. I'm not leaving this review because of a delay--I'm leaving it because of the repeated lack of communication. A simple phone call at each stage would have prevented almost all of the frustration. I hope this feedback helps the business improve its communication with future customers.

    Superior Autowerks - autorepair - Updated July 2026

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