Great experience while there... The only issue is they sometimes don't turn the wrench enough so…read morethe oil they put in doesn't always stay in your car as it's not sealed causing a slow leak... Definitely recommend going on a day the tech isn't feeling malicious or having a bad day... Not too sure how to do that, but ya...

My fiancé and I recently visited this Valvoline location for an oil change. While attempting to…read morepull into the service bay, our vehicle's muffler unfortunately got caught on the edge of the lower pit area. The staff responded immediately and did their best to assist us. We truly appreciate the quick action and effort from the team, especially Nick, who went above and beyond to help us. The manager (whose name I unfortunately did not catch) was also very supportive, and we are grateful for everyone who stepped in to assist. While most of the team was extremely helpful and professional, there was one younger employee who seemed in "awe" of the inconvenience and did not actively participate in helping during the situation much, which was disappointing. However, aside from that, our overall experience with this location was very positive, thanks to the great staff. Thank you again for helping and pointing us in the right direction!!

I came yesterday because I suspected my skid plate was dragging. I pulled in and shared my concerns…read moreand they quickly had me in and out for no charge. They were kind and sociable and gave me good advice going forward if I have a similar issue!!!! 10/10 recommend!

I was at the Bethel Road location in Columbus Oh, store number 1291 today. They severely dented the…read moreside of my car and claimed they didn't do anything. I need the video footage. It was not there when I took it in, as I had just checked tire pressures all around my car. Then immediately following they tried to get me to not look at one side of my car and there the huge dent was. Jiffy Lube needs to be responsible for this. Please do not take your car to any Jiffy Lube. Horrible company.

I went there to get new tires. They didn't have the ones i wanted in stock. They were able to…read morequickly ship tires from a store nearby. They were very kind and quick to get my order. I asked them to be done by a certain time because of another arrangement. They were able to accommodate and stayed in contact with me to inform me that it would be done on time. One of the better places to get new tires and your car serviced. The price was excellent. I also got a free oil change and free wheel alignment.

These guys are the only people I take my car to for ANYTHING, not just tires. They do it all!…read more Always honest, forthcoming, and don't try to upsell me a bunch of shit I don't need!

Gustavo is a driven individual who is personable, knowledgeable, and was flexible with both the…read morescheduling and where the work was done. I got my front brakes and rotors replaced and he charged me the rate we agreed upon which was reasonable. He's easy to get along with and clearly knows his way around a vehicle. The work was done in a timely manner and he used quality tools and materials. Not only did he replace my brakes, he stayed around to make sure they worked and gave me a transparent pricing on the work done. I highly recommend taking your business to Mechadox, it feels harder to find honest mechanics nowadays so this experience was a breath of fresh air.

We needed our front brakes, Rotors and Pads replaced on our 12 Passenger Ford Transit 350 van…read more Gustavo answered our call, gave us a quick quote which was way under all the competition in the area not to mention he's running point on a Mobile repair shop i.e. He makes house calls!! Punctual, honest/transparent, quick, reliable, expert service, very competitive rates. This is next level convenience Highly recommend and we'll hit up Gustavo for our next projects.

Do yourself a favor and avoid this location. Online and for the phone number listed for this…read morelocation it states Saturday 7AM to 8PM. Manager showed up at 7:52AM. Young guy working with manager came out and stated it would be twenty minutes before the computers would be booted up. I told him no worries, been waiting for 50 minutes what's 20 more. He told the manager, I saw them both laugh. Young kid came back out and suggested I come to the Take 5 location on Morse Road. Because their computer was having glitch issues. So I left. They also told me only the Take 5 on Morse Road opens at 7AM. Take 5 should update their website.

I would like to sincerely thank the team who assisted me today. I visited the location at 4940 N…read moreHamilton Rd, Columbus, OH 43230 (connected to Moo Moo's Car Wash), and I had an excellent experience. One team member in particular informed me about the 25% discount and thoroughly walked me through the entire process. He took the time to explain everything that was happening with my car and ensured I understood each step. I truly appreciate his professionalism and transparency. I regret not getting his name so I could personally acknowledge him. Overall, it was a great experience, and I highly recommend this location. I will definitely be returning!

Goodness. I wouldn't send my worst enemy here…read more I'm disabled and in loads of pain. This is the third time I've had to reschedule. I arrive after letting them know my tpms keeps going in and out of working. Right after it was fixed. So they said verbatim. I don't have a plan with it working now. We can schedule a time for you to drop it off. I'm disabled. I don't have that option. I need my vehicle and do not have someone to come get it. All things they are aware of. It's just tedious to have your time wasted again and again. And I wouldn't want anyone to do that here. Also apparently I was making. A previous review of an oil change wheee they didn't reset my light. And them just leaving a voicemail telling me how to do it myself. Not really worth the value in my opinion if you're constantly doing the work for them and reminding them of your traumatic brain injury and accommodations you have previously requested. Tedious and arduous.

I was hesitant to update the previous review, but our most recent experience was not the same. We…read morebrought our car in for regular service (oil change, tire rotation, inspection etc). We got the inspection report emailed to us, which only indicated needing to replace engine and cabin air filters. But it also looked like our tires were over inflated based on the report. I mentioned this at pick up, and they double checked all four tires before we left to correct the issue. By the time we drove home, one tire was reading 39 psi after it was checked again, when it said 35 in the report originally and should have been 33 to begin with. I fixed the issue myself but just felt careless on their part. Also noticed that they didn't reattach the battery terminal cover, which again felt careless. A week later, we got three automated emails that said we were recommend battery replacement, suspension repair, and shock/strut replacement during our last visit and that we needed to schedule those services. All of these things were marked as okay in the report, so needless to say they won't be getting any more of my business.

Christian was great to work with. He went above and beyond to help, made sure everything was taken…read morecare of, and provided excellent customer service. Really appreciate all his help!

They did a good job. It took 4 hours to get to it but the explained ins and out of tire tread …read more Quote of 830 for 4 new tires mount and balanced is high

My car would not start on a Saturday evening and the AAA Emergency Service came out and got it…read morerestarted. It was diagnosed as needing a new starter (original starter and car has over 150K miles) and I was given the warning that it may or may not start the next time I tried. The battery was still good (I was 2 months away from the 5-year warranty being void) but should be replaced before the winter. So I drove it over to this location and left the key in their box and hoped they'd be able to get it fixed on Monday. On Monday morning I spoke to one of the service managers and he had a technician take a look. It would need a new starter and the battery terminals could use a cleaning. It wouldn't be ready until the next day. Another phone call later, and I was told the technician forgot to check the battery and it was at 50% life and recommended being replaced - it was missed during the initial check so I would be given a discount. I was quoted a price which I found acceptable and I asked if I could pay now over the phone but was advised to wait in case the price was off. Monday afternoon I took a plane out of state and had a 5-hour time zone change so my noon was their 5pm. The family member staying at my house didn't mention any phone calls from AAA so I called them on Wednesday just before they closed. They'd called the home phone and left a message the car was ready (but my family member didn't know how to check the messages). I was able to pay over the phone (it was about $30 less than the quote) and my family member was able to pick up the car the next day during their business hours. It may have been odd circumstances but they were able to go with the flow which I appreciate.

Unbelievably bad service. I am done with AAA forever. Lowest quality possible at this shop!read more

I worked for a dealership service department for many years, but Star Northwest is where I take my…read morevehicles. Excellent service.

Been a customer for 35 yrs! Donn has always taken excellent care of me and my family as well as…read morefriends

What an AMAZING experience! The reviews are 100% - Campus Auto Service has some of the best service…read morewe've ever experienced. We had some trouble with an intermittent check engine light. When we called in to make an appointment l, they were prompt and super friendly. After having our car and thoroughly checking/testing, they were unable to duplicate the issue. They offered great advice and next steps if it were to happen again. And then they didn't charge us for any of it. Honestly, I can't believe it and wish they would have at least charged us some amount simply because they were amazing and truly did help us. It's amazing to find this level of service and I will never go anywhere else! This is the kind of business that truly deserves its 5-star review. P.S. They do services like oil changes, too. I know where we will go when it's due for any service.

Campus auto took my car in day of. I had been having issues with my vehicle for a few months and no…read moremechanic could tell me what the issue was (3 places looked at it!). Campus auto not only was able to diagnose the problem, but they were incredibly honest and upfront with me about the overall condition of my car. Their quotes were on par with other quotes I received. More importantly, their customer service is phenomenal and I really felt taken care of by them. I would 1000% recommend their service to anyone who is looking for an honest-to-good mechanic.