Went there to get an oil change on Friday June 5, at 2 pm. Not a single customer in any of the 3…read morebays, and no one waiting to drive in. FIVE employees, in uniform, standing around talking--not bringing in a cent. An employee walked forward, asking me "what you need?" I said, "well, an oil change, which I think is your core busines, and full synthetic." I also said, explicitly, please don't try to upsell me. This is a brand new car (Nov. 2025, directly from the BMW factory), and all I need is oil. So, instead, he asks my if I also want a tire rotation. I said "Well you obviously just heard me and just ignored me." Then I asked him to quote a FIRM price for full synthetic, typically around $90, and he says, "$115, but if it needs more than 5 quarts (virtually impossible), it's more." Of course, that's an absurd price even for synthetic. So I responded, "If you can't quote me a firm price for oil, and you're still trying to upsell me when I clearly asked you not to, you'll never get my business." And I drove off. Jiffy Lube is famous--more like infamous--for this nonsense. And I am famous (not really) for not putting up with scams. Honestly, this Jiffy-clown show--aggressively trying to get customers to pay for things they don't need, on top of its absurdly-high charges for their basic oil services--is the same in every state I've lived (seven). READ THE REVIEWS. It's part of Jiffy Lube's business model!

I came yesterday because I suspected my skid plate was dragging. I pulled in and shared my concerns…read moreand they quickly had me in and out for no charge. They were kind and sociable and gave me good advice going forward if I have a similar issue!!!! 10/10 recommend!

These guys are the only people I take my car to for ANYTHING, not just tires. They do it all!…read more Always honest, forthcoming, and don't try to upsell me a bunch of shit I don't need!

I went there to get new tires. They didn't have the ones i wanted in stock. They were able to…read morequickly ship tires from a store nearby. They were very kind and quick to get my order. I asked them to be done by a certain time because of another arrangement. They were able to accommodate and stayed in contact with me to inform me that it would be done on time. One of the better places to get new tires and your car serviced. The price was excellent. I also got a free oil change and free wheel alignment.

Gustavo is a driven individual who is personable, knowledgeable, and was flexible with both the…read morescheduling and where the work was done. I got my front brakes and rotors replaced and he charged me the rate we agreed upon which was reasonable. He's easy to get along with and clearly knows his way around a vehicle. The work was done in a timely manner and he used quality tools and materials. Not only did he replace my brakes, he stayed around to make sure they worked and gave me a transparent pricing on the work done. I highly recommend taking your business to Mechadox, it feels harder to find honest mechanics nowadays so this experience was a breath of fresh air.

We needed our front brakes, Rotors and Pads replaced on our 12 Passenger Ford Transit 350 van…read more Gustavo answered our call, gave us a quick quote which was way under all the competition in the area not to mention he's running point on a Mobile repair shop i.e. He makes house calls!! Punctual, honest/transparent, quick, reliable, expert service, very competitive rates. This is next level convenience Highly recommend and we'll hit up Gustavo for our next projects.

I would like to sincerely thank the team who assisted me today. I visited the location at 4940 N…read moreHamilton Rd, Columbus, OH 43230 (connected to Moo Moo's Car Wash), and I had an excellent experience. One team member in particular informed me about the 25% discount and thoroughly walked me through the entire process. He took the time to explain everything that was happening with my car and ensured I understood each step. I truly appreciate his professionalism and transparency. I regret not getting his name so I could personally acknowledge him. Overall, it was a great experience, and I highly recommend this location. I will definitely be returning!

PLEASE READ REVIEWS! GO RIGHT DOWN THE STREET TO VALVOLINE!!! I have been going to this place for…read moreyears! Upsold coolant flush (I only have 6,000 miles on my car--found out later no way I needed). They flushed my coolant, found out way later that their coolant machine broke, so they were trying to fill coolant with a two liter Pepsi bottle. My engine kept overheating and they couldn't get it figured out in the 4+ hours I was there. They got coolant all over my engine, the outside and inside of my car. Went to VALVOLINE, RIGHT DOWN THE STREET, (GO THERE!!!) and they flushed what little coolant I had and filled. All the warning lights went out. The manager later told me the attendant was fired. I called the manager, I worked with Fleet Response, wrote to HQ--nobody cares.

I had an overheating engine and took my car into Boyd's the next day and they diagnosed the heating…read morecore right away. They were straightforward with the price and timeline and my car was finished as advertised. I needed a little follow-up work as well and they took care of it no questions asked. Car's been running great since with no issues!

Got stranded on vacation after a tire blew and took out a brake line. Very unhonest business,…read morecharged us for an oil change we never asked for, attempted to up charge our $400 service to well over $1000. Don't come here if you're in a bind, they will try to take advantage of your situation.

Christian was great to work with. He went above and beyond to help, made sure everything was taken…read morecare of, and provided excellent customer service. Really appreciate all his help!

They did a good job. It took 4 hours to get to it but the explained ins and out of tire tread …read more Quote of 830 for 4 new tires mount and balanced is high

Unbelievably bad service. I am done with AAA forever. Lowest quality possible at this shop!read more

Short Story: Poor coordination, long delays, and lack of…read morecommunication. Even with AAA discounts, the cost was high and no support like ride or rental services was offered. The experience was frustrating and unprofessional. We won't be returning. Very Long Story: First Visit (Diagnostic Only): We booked an appointment for 8:30 AM, but the email confirmation showed 12 PM. After chatting with an agent to confirm, we were told 8:30 AM was correct--already a red flag for poor coordination. We understood that diagnostics can take time, but we received no updates the entire day. We had to call them ourselves at 3 PM just to learn that the diagnostic was finished and they were preparing a quote. After waiting another 2 hours, we received a text-only estimate of $3,000. It was unprofessional--no itemized breakdown, no explanation, and no email follow-up. Because of the delay, we couldn't proceed with the repair that weekend. We were charged around $100 for the diagnostic, which we were willing to pay--but it was disappointing because we had planned to get the car repaired with them. According to AAA's promotion, the diagnostic should've been free with a repair, so we didn't expect the charge. That left us a bit upset. Second Visit - Actual Repair: Still, we decided to give AAA another chance. We dropped off the car on Thursday and clearly told them we would pick it up Friday at 9 AM. Even though they said the work would only take "a couple of hours," we gave them the entire day just to be safe and rented a car at our own expense. However, when we arrived at 10 AM on Friday, we were shocked to learn they had just started working on our car--even though we had a confirmed appointment with them. They told us the repair didn't begin until Thursday evening, which they never informed us about. We returned again at 1 PM, only to find the car was still not ready. They said it was out for a test drive that had already lasted over 40 minutes. We had no choice but to wait--and ended up being late for work.

I worked for a dealership service department for many years, but Star Northwest is where I take my…read morevehicles. Excellent service.

Been a customer for 35 yrs! Donn has always taken excellent care of me and my family as well as…read morefriends