I've now had the pleasure having 3 different service experiences at Drive Street with Gene and I've…read morebeen floored by the amazing commitment to customer service, satisfaction, and dedication that Gene and his crew put into their work. Gene restored the front end of my 2016 Ford Fusion Hybrid when I'd bought it from a dealer and it had an undisclosed accident. He worked with me to stay within my budget and communicated every step of the way. When I was ready to have more work to restore it a year later, he didn't hesitate, staying in my budget. When the car had mechanical issues that were outside his scope? He referred me to his dad's garage up the way who treated me just as kindly and helpfully. This year I brought him my moms old Suzuki after she got in a fender bender. He searched high and low for comparable parts (they weren't made anymore) and did a fantastic job and kept things in budget. Can not recommend Gene and his crew highly enough. Will always refer, and will always be a loyal customer now.

Amazing customer service and even quicker response time. My trunk latch broke at midnight in full…read morepanic I did a quote through yelp. They were the first and only to respond top of the morning. Brought it by and quickly made the repairs. I was so scared of an expensive replacement, some body shops I called said they would probably have to replace the whole thing. They seem very trusting and said they have a mechanic shop as well. Will be looking into their other maintenance services. Location is a big plus too!

Fast and excellent service. I was receiving updates during time of repair. Easy estimateread more

Working with the estimator at the north westerville location was a total fiasco. I'm not going to…read moremention his name publicly, but if he is going to be the face of the company and primary communicator than he needs to go through more extensive customer service and general business training.

Rife's Auto Body with Conner Turk as manager is fantastic. Conner's standards exceed the excellent…read more He and his crew brought my damaged Mercedes back to its beautiful self after an accident. He did only the best for that car, insisting on Mercedes parts, calibrating it to perfection. In addition, Conner followed up, always keeping me updated and sticking to his word. I believe him to run an honest shop with excellent work and beautiful service.

I have just came in here to get a repair estimate. Everyone I interacted with while there was…read moreexceptionally kind and super helpful and understanding of my situation. Conor is the one who did the estimate and he was very quick and friendly.

Came here for a pre purchase inspection on a vehicle. These guys are amazing. Super friendly,…read morereasonable prices and they took a lot of time to explain everything that was going on with the car to me. Very thorough and honest! Would absolutely recommend to friends and family.

I've loved using Westerville automotive for all things car since we've moved in down the street a…read morecouple of years ago. Super friendly, knowledgeable, and honest staff. I've always looked for a good mechanic to take all of my cars too, and I'm glad that I finally found them!

Excellent work!!! Very professional and wow, amazing work! I highly recommend this shop!read more

I did not have a good experience trying to get an estimate for a minor repair. The shop estimator,…read moreRichard, was not professional in subsequent emails with me. I found another shop that did my repair for $1000 less.

Rocco and Raylene are super nice and professional. I've had my car in Rocco's possession two times…read morenow and both times were amazing. My car looks so clean and nice when I picked it up. Also the bodywork is so immaculate that my car looks like it did the day I got it off the dealership floor. 2024 Hyundai SONATA and I will always use Rocco and recommend him to all my family and friends !

Over the years not only I have I used IBS for several different cars body work, but have…read morerecommended to friends and family. Always the response is what a fantastic job the vehicle comes back in. I've heard a couple different insurance companies who also prefer working with this shop as well based on the quality, cost, and customer satisfaction. Car rental staff also comment about the great dealings they've had with this shop and recommend them as well. I think this just shows what a great job Rocco and his team do for those that they work with/for.

Dent man Dan fixed 26 hail dents on my F150 yesterday and did a phenomenal job. Dents are…read morecompletely gone and the cost was VERY reasonable. He's also the nicest guy you'll ever meet. I can't say enough about how pleasant the experience was.

Dent Man Dan did an absolutely amazing job on my wife's car in removing a quarter panel dent. From…read morestart to finish the experience was awesome. Dan was flexible with our schedules and came to us. We had also had a major collision repair company look at the dent and they wanted significantly more to repair the dent than Dan and his assistant did. Dan was also quick, only taking an hour to complete the job. Honestly, if you have a dent or ding and you aren't discussing it with Dan, you are doing yourself and your pocketbook a disservice.

At first I was suspicious of bringing my car here after a pretty big accident. I was telling almost…read moreeveryone I hoped they would send my car to Toyota's repair place off Sawmill Road. Although sometimes you can't always have what you want and you have to compromise. So I listened to the guy's insurance that was in charge of covering my vehicle and they sent me here. After reading these 5 star reviews I knew my car would be in good hands. All that suspicion started to go away. The customer service was great, they explained everything they would do to repair my vehicle and a time estimate when it would be done. The reason they are getting the five stars though is that I did not expect my car to be done by now and in very good condition after they completely fixed the damage done to my rear end of the vehicle. I expected to get a call like next week. The reason I'm ecstatic is because you might not know but I did not take a rental during the time my car was being repaired by Glassburn. I was offered it by the insurance but because I had 2 other vehicles I said no thanks. I sort of regret not getting that rental now, since I went through 2 cars that had so many issues in the three days my car was being repaired. So as you can all imagine, when I got the news my car was completed today I jumped for joy. Ben at Glassburn surely made my day by letting us know the vehicle was done earlier than expected. Plus it looked brand new and they really took care of it. They cleaned the car inside and out and my wheels were all sparkly. I highly recommend coming here if you have an collision repairs needed. They will take care of you and make sure you leave happy. Take it from me who did not expect to get her car in the best shape possible in 3 days.

Dennis and Ryan are awesome! I brought my car in for some fender damage from someone who hit it in…read morea parking lot. I didn't have to worry about anything. They dealt with the insurance company for me and even had my car back a couple of days earlier than expected. They did a fantastic job and detailed it in and out to perfection. Right after my car was all beautiful again, a valet company damaged my paint on the hood by parking it under dripping rust for 3 days. I brought it back to Glassburn Body Shop and Ryan took care of it at that very moment. What a total unexpected surprise and amazing service. Thank you!!!! I hope I don't have to go back. But if I do, I'm going back here.

Great service. Fair price for everything they did. Fast and friendly. Would recommendread more

Kevin's car repair is my go to shop for all things mechanical. I've been taking my vehicles here…read morefor over 15 years, even before Kevin bought the shop from its prior owner. The guys are knowledgeable, kind, communicative, and honest. They do a great job at taking care of all sorts of repairs, they will install OEM or mass produced parts or allow you to bring parts sourced from the junkyard. They can also put you in contact with shops and service providers that manage specialty work such as rim resurfacing and odometer resets that match their standard of service and value. I've grown up working on cars and I'm happy that I found a reliable mechanic shop that takes as much care into their services as I have taken when doing the work myself. Whether you have an understanding about car mechanics or not, you can trust Kevin's with your vehicles any day!

Highly professional service and outstanding workmanship. They provide skilled, affordable solutions…read morethat restore the vehicle to a like-new appearance.

Fast service and dent GONE. If I need this service in future, will come here! Just good service.read more