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Direct Collision

4.6 (21 reviews)
Closed 8:00 am - 6:00 pm

Services - Direct Collision

Bumper repair

Collision repair

Auto customization

8 More Services

Dent removal

Auto exterior customization

Auto frame testing

Auto hail damage repair

Paint and scratches

Vehicle painting

Auto steering and suspension repair

Rear-end damage

Direct Collision Photos

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Recommended Reviews - Direct Collision

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6 years ago

Great attention to quality and detail. Super communication and friendly service. I was very pleased with my results after a deer strike.

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7 years ago

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Review Highlights - Direct Collision

I've taken my Honda Pilot to Collision One three times, twice to be repaired, and every time is excellent work!

Mentioned in 12 reviews

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Westerville Automotive Uptown

Westerville Automotive Uptown

(36 reviews)

I wanted to wait a bit before I reviewed because with a car, sometimes issues don't arise…read moreimmediately. I came in last week for an oil change. I could not have been more pleased with the service here (obviously, since I left a 5 star rating). I chose them because we started to feel like we were getting ripped off (lots of hidden charges) at the last place we went. I wanted to stay close to home and find a small business to support. I looked to yelp! and saw all the 5 star reviews and gave them a shot, and I'm so glad I did!. The got me scheduled quickly with no problem, and the oil change took exactly as long as they said it would and COST EXACTLY WHAT THEY QUOTED ME OVER THE PHONE. If you've ever gotten an oil change you know how amazing that phrase is, right there. Every time I've gone to a chain store for an oil change it's at least 25-30% higher than the quote or the price on the sign. They also upsell you everything they can and it's intimidating if you hate saying no and you know little about cars. Not here. I got an oil change and an inspection and no upselling whatsoever. I was also told that anytime I need them to check my levels (oil, tires, whatever), to just pop in and they'll do it for free. This was a service the last guys offered and I was worried about missing at a new shop. While I was there I started talking to them and we had a great conversation. I was treated like a PERSON and not just a wallet walking through the door. This was seriously one of the best customer experiences I've had since moving to Columbus. So glad we switched our business here.

Came here for a pre purchase inspection on a vehicle. These guys are amazing. Super friendly,…read morereasonable prices and they took a lot of time to explain everything that was going on with the car to me. Very thorough and honest! Would absolutely recommend to friends and family.

Glassburn Body Shop

Glassburn Body Shop

(5 reviews)

At first I was suspicious of bringing my car here after a pretty big accident. I was telling almost…read moreeveryone I hoped they would send my car to Toyota's repair place off Sawmill Road. Although sometimes you can't always have what you want and you have to compromise. So I listened to the guy's insurance that was in charge of covering my vehicle and they sent me here. After reading these 5 star reviews I knew my car would be in good hands. All that suspicion started to go away. The customer service was great, they explained everything they would do to repair my vehicle and a time estimate when it would be done. The reason they are getting the five stars though is that I did not expect my car to be done by now and in very good condition after they completely fixed the damage done to my rear end of the vehicle. I expected to get a call like next week. The reason I'm ecstatic is because you might not know but I did not take a rental during the time my car was being repaired by Glassburn. I was offered it by the insurance but because I had 2 other vehicles I said no thanks. I sort of regret not getting that rental now, since I went through 2 cars that had so many issues in the three days my car was being repaired. So as you can all imagine, when I got the news my car was completed today I jumped for joy. Ben at Glassburn surely made my day by letting us know the vehicle was done earlier than expected. Plus it looked brand new and they really took care of it. They cleaned the car inside and out and my wheels were all sparkly. I highly recommend coming here if you have an collision repairs needed. They will take care of you and make sure you leave happy. Take it from me who did not expect to get her car in the best shape possible in 3 days.

Dennis and Ryan are awesome! I brought my car in for some fender damage from someone who hit it in…read morea parking lot. I didn't have to worry about anything. They dealt with the insurance company for me and even had my car back a couple of days earlier than expected. They did a fantastic job and detailed it in and out to perfection. Right after my car was all beautiful again, a valet company damaged my paint on the hood by parking it under dripping rust for 3 days. I brought it back to Glassburn Body Shop and Ryan took care of it at that very moment. What a total unexpected surprise and amazing service. Thank you!!!! I hope I don't have to go back. But if I do, I'm going back here.

Direct Collision - bodyshops - Updated May 2026

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