I would highly recommend Collision One for any body work. Extremely professional, excellent customer service, excellent body work and reasonable pricing. read more

If you are thinking of bringing your car here, DONT! These guys are either incompetent or crooks. Brought my Honda in for a door repair. They replaced the door but did a terrible job. There was a bunch of wind noise, and the seal around the door leaked. I took it in for them to fix, and they ripped the seal and claimed not to be able to get another one for 8 months due to parts shortages. I finally took it to another shop, and they got it done in 4 weeks read more

Unfortunately for me as a victim of yet another distracted driver, I came back to Collision One for a third time in two years. As with the other two times their customer service and workmanship on the repair has been excellent! I hope to never have to go there again, but if my car needed bodywork this is the only place I will go. read more

Our family has taken a couple cars to Collision One. Matt is great to work with, very informative, upfront and communicates during the entire process. Don't think twice, these guys are great read more

Excellent experience with Direct Collision. I was hit a few months ago. Someone backed into my back drivers side door. Matt @Direct Collision was very good. Listened to all our concerns and how we wanted the repair done and they respected our wishes AND did a superb job. Above and beyond. Can't even tell I was hit there. Thanks Direct Collision AND Matt. We will be referring many AND maybe even buy a car from you in the future. Yes! They also sell cars. read more

After working a long night shift in the emergency room, I came home to find that my daughter was side swiped and couldn't open her car door. I came frustrated and tired and was expecting to get a high estimate. Matt the owner not only met us out side but talked us through our options to fix the fender. He even temporarily fixed the door so my daughter could at least get in and out... free of charge. I tried to give him money, but instead just asked to bring anymore of my business here. I have a door that needs fixed on a different car that I will now bring and recommend this place to everyone. Matt was honest and fair, which is so hard to find these days. Thank you guys for fixing our day. read more

Wow - such an awesome and seamless experience. This team is so professional and timely and they go above and beyond. I was recently in a fender bender so I chose to bring my business here as they had great reviews. I took my Jeep Grand Cherokee in for front end body work and got my car back looking brand new. When I took it in my tire pressure light was on as well as my windshield wiper fluid. When I got my car back they not only had cleaned it spotlessly inside and out, but put air in my tires and refilled my windshield washer fluid! They totally did not have to do that but it was so appreciate and you can tell they truly care. Top notch service and work - bring your business to this place!! read more

Matt Mondlak and staff at Collision One are all very professional and helpful. They even went above and beyond when the rental car agency failed to send someone to pick me up as promised, and Matt Mondlak was so kind to give me a ride. I also mentioned that I was having some issues with the lock on one of my doors, and they took the time to figure out the issue and explain it to me. I found the entire experience - from estimate to completion - to be easy and pleasant. The back end passengers side of my Santa Fe was damaged by a hit and run driver in a parking lot. When the Collision One Team was done with my car, it looked like a brand new car. This was the 4th time that we've used Collision One, and we plan to continue getting our cars get repaired here. read more

Collision One is GREAT! It is so hard to find an honest, helpful, and skillful body repair shop- but now look no further Collision One is here!! They were able to get my truck taken care of quickly while providing excellent customer service and workmanship. read more

This is the second vehicle I've taken to Collision One, and the second time I've been amazed at the quality of their work. They repaired a rear quarter panel on our Honda Odyssey that had been damaged in a parking lot. They fixed it so perfectly that it's impossible to tell which side of the car was worked on. I could not possibly be happier. As well as the superior work, they did the repair in the time frame promised and for the amount estimated. read more

I would definitely recommend Collision one! Matt was excellent to work with and the office people were great too! My car had to get a whole new bumper etc and the final product looked amazing! I couldn't have asked for more! read more

We have used Collision One on several occasions to repair different cars. They have always provided great service and excellent repair work - one of the best companies we have dealt with. They are someone you can trust, and will recommend economical ways to fix your car if it makes more sense than an expensive repair. Highly recommend them! read more

Great attention to quality and detail. Super communication and friendly service. I was very pleased with my results after a deer strike.

I was having extreme chipping on the roof of my car that Hyundai was refusing to acknowledge as a production problem. I told them up front I was getting multiple estimates and they were very understanding and agreed a customer should always do their research. Collision One was very professional, nice and informative. This may be a bit judgmental but the two men doing estimates were dressed in business casual-- very professional not your typical "grungy mechanic" look. They took a ton of pictures, gave me an idea what the repair would entail and general information about what to look for as I compared estimates which I really appreciated as a woman who knows nothing about cars or cost of repairs. They later emailed me all of the pictures and an itemized break down of the cost with a timeframe of how long the repair would take. I luckily was able to get Hyundai to pay for half of the repair but had to have it repaired at one of their dealerships so that is the route I went. If I ever have to pay fully out of pocket for repairs, I will 100% be going back to Collison One. read more

They did a phenomenal job on my car. Paint matches exactly. They even left the interior of my car as clean as it was when I bought it. Price was very reasonable. They also touched up a couple paint chips at no extra cost. The owner made sure my experience was good and that I was able to arrange a rental without issue. They will also make arrangements for you to pick up your car after hours, if need be. I'll definitely recommend this shop. read more

THE BEST REPAIR SHOP I'VE EVER BEEN TO. I have pretty bad luck when it comes to attracting accidents, so I am no stranger to collision centers. My experience with Collision One was phenomenal. They repaired the ENTIRE back end of my 2012 Kia Forte and it looks like a totally new car. Not just the back end, but the whole thing. I recently moved here from Pennsylvania and took a pretty hard hit by a woman driving an over-sized SUV. She was extremely apologetic and told me to go to the Collision One in Westerville. I was slightly skeptical, but I called and they got me into the shop right away. I sat in the waiting room for about 20 min. while Matt and his team assessed the damages, called the insurance company, and asked a representative from Hertz to pick-up myself and another woman that arrived shortly after me. The rental car company came right away to escort myself and another woman to the rental shop. Got my rental, left, end of story. Matt (Owner) called me to give me details and an estimate for the time it would take to be repaired. The car was pretty beat up and he told me it would take several weeks! He called me every Wednesday at 6pm to update me with their progress on the car. Very prompt, to the point, and polite.They ended up finishing the job 4 days ahead of schedule! I went to pick up my car on the following Monday, and it was BEAUTIFUL. My car looked brand new. The interior was cleaner than it was when I gave it to them, the body work was flawless, the customer service and level of empathy were moving. The service is great, and the people working there treated me like family. I'll be back just to visit them! Thank you so much Collision One. read more

We have taken our cars to Collision One for years. They have always done good work and stand by their work. They take all the hassle of dealing with the insurance of our hands and finish the work on time or ahead of time! Matt (owner) always keeps us updated on the status of our repair. We will not go anywhere else to have our cars repaired. Thank you Matt and team for the wonderful service and for making us feel more like a friend than a customer! read more

COLLISION ONE is the BEST! They did an EXCELLENT JOB! Perfect match on paint color, trim is perfect, molding on wheel opening, etc. Drives like new. They even FIXED a wiring problem that I had been plagued with and unable to get repaired in the past -- knew EXACTLY what it was! Mike gave me regular updates and got the "OK" before doing any work on truck. THEY dealt with insurance company. This is my husband's "baby" and they did us right. I would recommend Mike and Matt at COLLISION ONE to anyone who wants a fair priced, good work product on their auto. I should also add that when I picked up the truck, the service tech took the time on a 91+ degree day to put my new license sticker on. (There's a special rim around the license plate that needs to come off, then license plate needs removed before you can add the sticker.) read more

I've taken my Honda Pilot to Collision One three times, twice to be repaired, and every time is excellent work! I was rear ended which damaged my tow bar, bumper and trunk, they had my car for 3 days and when I got it back it looked like new! I also had some paint peeling from a front fender, they matched the paint perfect & the price was very reasonable! Thanks & we will return again! read more

I recently purchased a used Acura TL which was in simply amazing condition for it's age. Unfortunately, the right side of it was damaged in an accident shortly after we bought it. I took it to several collision centers to get estimates and get a feel for who would be working on our car. it was clear that it would be in very capable hands at Collision One. Matt Mondlak, the owner, met with me and personally completed the estimate and talked me through the repair and timeline. It was clear from our discussion that he was as concerned about my satisfaction with the repair as I was. Before I left the parking lot I was certain I wanted Collision One to complete the repair. I received daily text updates with the status of the repair and confirming the date the repair would be finished. When the car was restored I couldn't find a trace of the damage. I highly recommend Collision One based on the quality I found it Matt, his team and their work. read more

I wanted to write this a long time ago, but now that I am trying to sell the car they did a crap repair job on, it is relevant again. I was rear ended 7 days before I was supposed to move cross country. Hit & run. I needed the bumper repaired so I took it to Collision One. They assured me they could fix it in time, it wasn't a major repair. I get the car back and there is an entire gap between where they attached the bumper to the rest of the car. Not a hair line space...like a bird could build a nice little nest in this gap. Like GAP could have sued them for trademark infringement. I couldn't believe they would have a) looked at their finished work and said....yeah, good enough, b) returned it to the customer like it was no big deal. I had not choice but to accept it because the car was being shipped in 2 days and it was going to take longer than that to RE-repair it. Maybe they were banking on that. I will say that the bumper has held. So that is what the one star is for, the sucker has not fallen off. So if you need body work done that can double as a wildlife refuge, than take it to Collision One. Otherwise, take it to a real body shop. read more