This shop came highly recommended and now I know why. My car issues ended up being larger than…read moreexpected but the communication from their Team and willingness to help was great! Thanks Benjamin and Team!

Brought my car to fine line after another car hit me. They were really great from beginning to end…read more Dealing with my (awful) insurance, keeping in contact with me about any updates, giving me a good deal when my insurance ultimately screwed me over, and did a great job fixing my car. I would definitely recommend and will bring my car here again if needed.

Now, I can't vouch for their new car sales department, but I -can- for their used/pre-owned…read moredepartment. Back in 2006, I drove a POS Olds Cutlass Ciera that my father had to work on at least once a month, be it to replace the CV joint, the temperature gauge, jimmy rig the cig outlet, install a button so the wipers will work...you name it, I'm sure he fashioned something to fix it or did...for the time being. To make it short and sweet, I blew the car up. Temp gauge malfunctioned on my way home from Dayton, thermostat locked shut thinking the engine was cold, but it was so hot, the gaskets fused together and of the 6 cylinders, 4 were firing as I smoked into Columbus. I decided at that point that I wanted something pretty specific in a car--I wanted an import with good gas mileage, a 5 or 6 speed manual transmission, I wanted it to be either white or black, clean, no external damage, and a nice paint job. It had to have 4 doors, and idle quietly enough that 1, it didn't blow my eardrums like the Cutlass did, and 2, I could sneak up on my little sister after school and scare the bajeezers out of her. Mike Garvey was the Internet sales guy at the time, and when I wandered onto the Tansky Toyota lot, they simply put didn't have what I wanted. There was a green Jetta with some electrical issues and a Celica soft top that was -OK- in my book, but ultimately, I left poor Mike with a phone number and a big long list of what I wanted with the minute hope and prayer that something would roll onto their lot as a trade in. In the next week, I received a thank you card from him for stopping by, and a courtesy voice mail to let me know he hadn't found anything yet, but that he was keeping an eye out for me. To me, that was above and beyond anything I'd ever expected from a used car salesman. The week after that, I was sitting in the middle of my Sociology Class at OSU and my phone started buzzing like crazy. I left the hall to answer it and Mike sounded all excited saying the, and I quote, "Perfect fit for you" just rolled onto his lot as a trade in for a new Camry. He said it was a white Honda Civic LX Sedan, 5 speed, and that it was in impeccable condition. I scheduled an appointment for that weekend, and he'd kept the car back in the service bay the whole time rather than on the lot so I could see it first. Well, he was right. "Eryss" as she's named now, was the perfect fit for me, and to this day is still one of the best investments I believe I've made. The previous owner had put a lot of obvious time and effort into keeping the vehicle clean, maintained, and aesthetically pleasing. It had a triple clear coat over the standard stock paintjob, and all of the little knicks and scratches that scathed the front bumper had been cleaned, sanded, primed, and touched before re-sealing. The interior's dash was leather and supple--the previous owner had made it a point to keep the leather oiled. There was a newer sport clutch installed, and there were new Toyo Tires with the warranty information in the glove box. Maintenance records were meticulous in the manual, and the Carfax was clean. The carpets and seats were clean, and the previous owner had been a non-smoker, which was a HUGE bonus in my book. The trunk was clean, the spare had never been used, and all the roadside tools, jacks, etc were neatly organized. The dealer admitted they hadn't done much to the car to prepare it for sale, and lowered the 'list' price of the unlisted vehicle accordingly. I never felt pressured by Mike to buy it, but I feel like he was more concerned over whether or not the car would be sufficient to my needs, which it turned out it was. At the time, I didn't know how to drive a manual, and since the dealership is RIGHT off of Sawmill, he was patient with me while I scheduled for one of my parents to look the car over, too. After fighting with my father over who would actually get the buy the car (him or me, lol!) I finally won out and I brought the car home on June 19th with no money down, Tier 3 financing (my credit was great for my age, but eh for financing, but still got 11.95%) and with tax title and licensing, a little over $11K. I even got $200 trade in for the blown up Cutlass! I really wouldn't have been able to do it without Mike's help and assistance above and beyond what would normally be expected. As far as I know though, he no longer works there. :-( Tansky's was great, and from what I gather, their salespeople are really laid back and understanding that if you come onto a lot, YES you're looking to purchase a vehicle, but IMMEDIATELY may not be what you had in mind. I've ushered 3 people into Tansky over the past 2 years, and I know that 1 of them bought a car there. They don't ruin the back of your car with applique advertisements, but if you keep their plate frame on, you get free washes when you stop by. I -HIGHLY- recommend this dealership!!!

This place is full of BS And they are looking for a money, grab it from your insurance company…read moreBrought my car in and they told me the car was totaled and well over 10,000 to fix ended up taking it to my auto body shop in a small town that charged me under $2000 they did a great job and had me out in under a week. I do not recommend this place, unless you feel like getting ripped off

I was rear-ended and Lane & Kenny was the shop Progressive Insurance sent me to. I also had…read morepre-existing damage that I asked to have repaired at the same time. The cost for the pre-existing damage was reasonable, i.e., right in line with other estimates. The result is excellent! And, the work was completed a couple days early, 13 days from the time I took the van in until it was complete. P.S. I don't know why Google thinks I'm in San Francisco. I'm really in Westerville

I had to take my car into Lane and Kenny a few years ago to have a dent repaired on the back of my…read morecar via progressive. The "repair" started to rust so I contacted progressive to get it repaired yet again. When I picked up my car I noticed this glass sitting in my back seat, unwrapped, digging into my door armrests. Not very cool I gotta say. Zero communication about this, or anything really other than the day before it was ready to be picked up. Their manager came out to see this and started getting really pissy when I called them out for failing at every aspect of their business. He really didn't like it when I told him to go fuck himself either and then he got up in my face and threatened to have me arrested. Mind you he was preventing me from leaving the business at that time. If you need work done on your car and your options are Land and Kenny or a groups of rabid raccoons with a few tools, I would go with the rabid raccoons.

At first I was suspicious of bringing my car here after a pretty big accident. I was telling almost…read moreeveryone I hoped they would send my car to Toyota's repair place off Sawmill Road. Although sometimes you can't always have what you want and you have to compromise. So I listened to the guy's insurance that was in charge of covering my vehicle and they sent me here. After reading these 5 star reviews I knew my car would be in good hands. All that suspicion started to go away. The customer service was great, they explained everything they would do to repair my vehicle and a time estimate when it would be done. The reason they are getting the five stars though is that I did not expect my car to be done by now and in very good condition after they completely fixed the damage done to my rear end of the vehicle. I expected to get a call like next week. The reason I'm ecstatic is because you might not know but I did not take a rental during the time my car was being repaired by Glassburn. I was offered it by the insurance but because I had 2 other vehicles I said no thanks. I sort of regret not getting that rental now, since I went through 2 cars that had so many issues in the three days my car was being repaired. So as you can all imagine, when I got the news my car was completed today I jumped for joy. Ben at Glassburn surely made my day by letting us know the vehicle was done earlier than expected. Plus it looked brand new and they really took care of it. They cleaned the car inside and out and my wheels were all sparkly. I highly recommend coming here if you have an collision repairs needed. They will take care of you and make sure you leave happy. Take it from me who did not expect to get her car in the best shape possible in 3 days.

Dennis and Ryan are awesome! I brought my car in for some fender damage from someone who hit it in…read morea parking lot. I didn't have to worry about anything. They dealt with the insurance company for me and even had my car back a couple of days earlier than expected. They did a fantastic job and detailed it in and out to perfection. Right after my car was all beautiful again, a valet company damaged my paint on the hood by parking it under dripping rust for 3 days. I brought it back to Glassburn Body Shop and Ryan took care of it at that very moment. What a total unexpected surprise and amazing service. Thank you!!!! I hope I don't have to go back. But if I do, I'm going back here.

I was very happy with my experience at this auto body shop. They quoted me $1000 less than a shop…read morein Westerville and fixed my car in one day. It is a family run business and they are very friendly and conscientious. I will be coming back here with all my auto body needs.

Very cool service. I just bring my car after accident. and they took care of all the documents,…read moreconversations with the insurance company, repairs. Everything was done quickly and efficiently. The car looks great. And I would also like to note the communication with customers - polite, pleasant, always answer the call and all questions.

Unfortunately for me as a victim of yet another distracted driver, I came back to Collision One for…read morea third time in two years. As with the other two times their customer service and workmanship on the repair has been excellent! I hope to never have to go there again, but if my car needed bodywork this is the only place I will go.

I would highly recommend Collision One for any body work. Extremely professional, excellent…read morecustomer service, excellent body work and reasonable pricing.

First off I literally never write reviews for anything. That being said…read more... These guys are A1! The entire passenger side of my CR-V was wrecked due to a hit and run. I took my car to Rader because they're an authorized Honda repair shop. They quoted me a much lower price than the previous shop that I got an estimate from. When I went to pick my car up they informed me that because they had to replace instead of repair my door the price was significantly higher. They didn't make me pay the difference and they even repainted a ding on the opposite door of the car free of charge. Combine that with the fact that my ride looks as good as the day that I drove it off the showroom floor. I'm a happy camper. Hopefully I won't need another repair but if I do I'm not even looking anywhere else!

Rader Collision is an excellent choice for car repairs. They coordinated seamlessly with my…read moreinsurance company and maintained clear communication throughout the entire process. Despite the significant damage, my car came back looking fantastic. I highly recommend them.

I had some minor damage to my brand new Subaru, which was purchased at a Byers dealer, so when I…read moreneeded to find a place for a repair, I started at Byers Collision. They don't require appointments for their estimates and the team that they have working was quick and efficient - evaluating the damage and providing me an itemized estimate for the repairs. Since my vehicle was driveable, the repairs weren't urgent, so I scheduled it for a month later. When I arrived at my appointment time, they had me on the schedule and completed the repairs in three days, as promised. The car looks as good as new and as an added bonus, they washed and detailed the inside, even though the repair was only to the rear bumper. The staff was kind and considerate - the facility was clean and organized. As an added bonus, they work closely with Hertz and Enterprise, so I was able to arrange for a rental car to be picked up and dropped off at the location. I know that body shops get a bad name - but this one was top notch. I hope I won't need to return, but if I do - this will be the first stop.

The quality of the work is very good and the staff communicated extremely well. Emily kept me…read moreupdated every step of the process and is truly on top of her game! I had gotten estimates multiple places before scheduling repairs, and Byers was the only place that made me confident things would be done perfectly. I hope to never need to use a collision center again, but if I do I will return to Byers Collision.