Have just discovered this Dish satellite provider. Knowledgeable. Super helpful. Have worked…read morewith others in Anchorage but this is the only place that I will use now. Can not go wrong with them. Located on Spenard.

I needed my satellite dish moved back into place after some construction on my house. These guys…read morewere great! They were very accommodating and quick. I was able to schedule them for the work within a couple of days of calling. Plus, they were reasonable. The gentleman who did the work even came by ahead of time to determine what he would need before the appointment. Highly recommend them. I will call them for all my Dish Network needs in the future.

A descent and high quality of a sales representative. Thank you very much JOSH for the big help.read more

Most of the staff act like they don't want you there, and condescend you when giving advice. If you…read morewant customer service with a bad attitude, go to this location.

protecting people home and personal information- privacy I…read moredon't appreciate the quality of service and workers attitude and or projection When getting to know people and start out friendship- it's not ok to start stalking people and making up lies and or creating nonsense

Customer service is now the worst, not the people of course. I've had GCI long enough to know their…read morelocal number by heart (which of course is not answered locally anymore) but I'm going to start looking at alternatives. Ridiculous.

They fraudulently sell you a "free" upgrade for 6 months-…read more"just cancel before the end date to go back to your original plan. Absolutely no change in charges." They immediately start charging more for this, then when called they say they have to research and call you back, they don't. I call again, there are no notes of my previous call, same thing all over again. 3rd call - finally taking notes, supposedly, then they are going to finally submit a refund for review...Now I'm waiting for that call back. It's infuriating

From Anchorage, Alaska -- If you enjoy watching your router dumbly blinking its pretty little green…read morelights at you while your Internet lies dead as Julius Caesar sometimes for hours, even most of a day, OFTEN, then GCI is the Internet Service Denier for you. Expect to be off line several times a month. If you enjoy speaking with bored, dour customer service people with accent patois so deep you may need a translator at your side, then GCI is the way to bliss. In fairness, when service is miraculously up and running, it is pretty good. But one "aw crap" wipes the slate clean, remember? Expect many many aw craps if you decide to use their dubious and terribly spotty "service." I wouldn't and do not recommend this outfit for anyone. Find another way. Caveat -- as they say -- emptor. *NB--This review was originally posted under "Gci." Show less

This entity was great until they were purchased by GCI. Within this process they failed to secure…read moreexisting user accounts leading GCI to falsely claim unpaid services. Previous customers were also unable to review past bills/records when needed and they provided no assurance nor assistance during this transition. When I got cell phone service in AK I refused to utilize GCI due to all of the complaints that I heard from others, but essentially had no choice. ACS is great for their unlimited internet if you are in the area, but that is all. Furthermore, the individual who came to my residence to hook up my internet was extremely unprofessional and invasive going thru different rooms in the home stating that he was simply looking for the cable line. He said that he'd been in my neighborhood previously and was aware that they were either in the living room or master bedroom, yet he proceeded to walk around my entire house to include the bathroom and the kitchen questioning my decor, intellectual capacity and professional abilities which had nothing to do with his job. I assure you that this was not typical "small talk". I felt extremely unsafe and uncomfortable considering. Never had a technician that was so nosey and unprofessional.

these people struggle to provide people with staple Internet the struggle is so hard for them just…read morego out of fucking business at this point goddamn

Don't use this company they will give you an install quote for a new Starlink for $250.00 and after…read morethey were done it was $1300.00 and still just buffers, on top of that I had already purchased the Starlink myself. Starlink router was installed in my shop just thrown in the courner and the had to install 3 mesh routers. After I called them about they said it would cost me another $600.00-$1200.00 to try and get a better signal. Do not use this company, all they're interested in is making money!

My husband and I just had the best experience today with your contracted technician, Ethan, from…read morethe Palmer location. He made sure to keep us informed as to when he would be arriving, which was so convenient. Upon his arrival he was very professional, knowledgeable, courteous, respectful, patient, and kind while troubleshooting what was wrong with my connection to the On Demand channels and answering our numerous questions. He's very informed and knew exactly what we needed in order to resolve an issue we have had since July 2022, yep, over two years! Although we had many questions we asked of him, he was able to answer every one of them and speak to us in layman's terms, which is very important! I highly recommend him to assist those who are "up in years" and if I could, I would give him a financial bonus! The only thing he couldn't do for me was help me get my monthly free ticket for a movie with Dish...I will now attempt to call Customer Service, once again, to receive the movie ticket I was unable to use when I tried to order it a week ago. I HAVEN'T HAD ACCESS to any of the movies On Demand for over the last two years!!! I am hoping they can speak English well enough so I can understand them, and they can understand me. Many thanks to Ethan for being so patient with us and working the whole time we were "picking your brain"! We really appreciated your visit and expertise!

I have repeatedly told them to cancel my (crappy) service, we're talking over 25 TIMES, and I just…read moregot a bill that says I am overdue. DO NOT DO BUSINESS WITH THEM.

I wish I could give less than one star for the horrible experience I've had with GCI over the last…read moreyear. I used to love singing GCI's praises when I could actually afford their services, but the price increases, not to mention the weird fees they keep adding to my account and their inability to bill on time, have become so astronomical, I can no longer recommend them. Their customer service makes you run around in circles, if they even know what they're talking about (which isn't often at all), and I literally just had a customer service agent heave a big ol' sigh before saying "thank you for calling GCI..." in the most deadpan and unhelpful tone. Have I been blacklisted? For trying to pay my bills on time??? I literally hate having to interact with GCI in any way now and I'm pretty sure that's not how the client/provider relationship is supposed to work. Their cell service is hit or miss, especially traveling around Alaska, leaving much to be desired. Their WiFi is amazing!!! However, it's so expensive that you'll have to decide between feeding your kids and paying for decently fast internet. I will be warning my friends and family away from GCI unless they can offer a quality of customer service that matches the quality of their products at an ACTUALLY affordable price.

This place is getting a bad rep for long wait times, but I appreciate them taking Covid seriously…read more My experience was incredibly delightful. From their customer service and dope 80's music to their clean, neat and friendly facility. Judy was the security at the front door and did a marvelous job. She is a ball of joy. My clerk was Jed. This man is definitely going places. He was patient with my crazy requests and was beyond knowledgable everything he did. I dont usually post yelp reviews when I receive above average or good service, because I expect that. This was excellent service.