I'm so pleased to give Borealis Broadband a five star review! They have the most amazing broadband…read moreInternet. We have several devices and a smart TV and streaming is a breeze! There's never any buffering and no lagging. The customer service is top notch and can't be beat. I'd really recommend this company. The prices are amazing as well. 55 dollars a month for really speedy internet. The only thing is they only cover certain areas. If they cover yours, you'll never want to go back to those other companies expensive net again. I recommend them to EVERYONE I know. We're well pleased with them.

My wireless provider/connection was inconsistent, often slow, and the data plan was expensive. I…read morestarted researching options and contacted Borealis. I had lots of questions and ended up calling back a few times. Each time I called I got a real person who knew the system, plan options and installation information. One call was several minutes and I never felt like they wanted me off the phone. When I decided to go with Borealis I was provided a date for the site assessment and I received a call from the technician immediately following the visit confirming the location could receive the signal. I scheduled the install, got a confirmation call, another call 20 minutes before and the technicians were there early to set-up so the work could begin right as scheduled. The installation was efficient and included time to walk me through each step of the process and use of the wifi router. I had immediate service that has been consistent, fast, and for a very reasonable cost. That same afternoon of the install I received a confirmation email with all I needed about my account. It is a pleasure during business with the Borealis Broadband team. I think over the course of my many calls and the installation I talked with 5-6 different people and they were all knowledgeable, helpful, and definitely focused on customer service. I strongly recommend this company.

Have just discovered this Dish satellite provider. Knowledgeable. Super helpful. Have worked…read morewith others in Anchorage but this is the only place that I will use now. Can not go wrong with them. Located on Spenard.

I needed my satellite dish moved back into place after some construction on my house. These guys…read morewere great! They were very accommodating and quick. I was able to schedule them for the work within a couple of days of calling. Plus, they were reasonable. The gentleman who did the work even came by ahead of time to determine what he would need before the appointment. Highly recommend them. I will call them for all my Dish Network needs in the future.

A descent and high quality of a sales representative. Thank you very much JOSH for the big help.read more

Most of the staff act like they don't want you there, and condescend you when giving advice. If you…read morewant customer service with a bad attitude, go to this location.

protecting people home and personal information- privacy I…read moredon't appreciate the quality of service and workers attitude and or projection When getting to know people and start out friendship- it's not ok to start stalking people and making up lies and or creating nonsense

What happened with GCI customer service? They used to have good service. Then they went to call…read morecenters abroad and it tanked. Going to be looking for other options.

Received excellent service from Kayla at this location today. Been in a few times with phone…read moreissues and she suggested it was a sim card problem and offered to swap out the sim card. First time anyone suggested that may be the problem. She answered a few other questions and determined some of the problems were anomalies with my particular phone model. I ended up getting a new phone and better plan. BEST OF ALL...came home called a friend and SHE COULD HEAR ME and we didn't get cut off .

They fraudulently sell you a "free" upgrade for 6 months-…read more"just cancel before the end date to go back to your original plan. Absolutely no change in charges." They immediately start charging more for this, then when called they say they have to research and call you back, they don't. I call again, there are no notes of my previous call, same thing all over again. 3rd call - finally taking notes, supposedly, then they are going to finally submit a refund for review...Now I'm waiting for that call back. It's infuriating

The ACS AI is even stupider than the Google AI if you can imagine this. I just tried to find out…read moreabout their business internet packages and the AI couldn't even figure what "new service" meant seven times.

customer for at least 26 years…read more Replaced defunct modem fairly fast. But, customer service is practically non existence.

Im super grateful for the Manager on duty at this Microcom location... Her name is Terrie…read moreVenneberg... I had a technician come out to install who was young and didn't really know what he was talking about. Super dismissive and pissed me off beyond belief. I wanted to talk to a manager and he said there wasn't one there... So I called his bluff and went to the location... She was able to calm me down and schedule another spot with a senior technician... The way she went about her business certainly made up for my frustrations. Hopefully I can get my install and enjoy the football season from the comfort of my home this year. Thanks Terrie...

Would no recommend there service. They cut corners on everything from installation to communication.read more

Don't use this company they will give you an install quote for a new Starlink for $250.00 and after…read morethey were done it was $1300.00 and still just buffers, on top of that I had already purchased the Starlink myself. Starlink router was installed in my shop just thrown in the courner and the had to install 3 mesh routers. After I called them about they said it would cost me another $600.00-$1200.00 to try and get a better signal. Do not use this company, all they're interested in is making money!

My husband and I just had the best experience today with your contracted technician, Ethan, from…read morethe Palmer location. He made sure to keep us informed as to when he would be arriving, which was so convenient. Upon his arrival he was very professional, knowledgeable, courteous, respectful, patient, and kind while troubleshooting what was wrong with my connection to the On Demand channels and answering our numerous questions. He's very informed and knew exactly what we needed in order to resolve an issue we have had since July 2022, yep, over two years! Although we had many questions we asked of him, he was able to answer every one of them and speak to us in layman's terms, which is very important! I highly recommend him to assist those who are "up in years" and if I could, I would give him a financial bonus! The only thing he couldn't do for me was help me get my monthly free ticket for a movie with Dish...I will now attempt to call Customer Service, once again, to receive the movie ticket I was unable to use when I tried to order it a week ago. I HAVEN'T HAD ACCESS to any of the movies On Demand for over the last two years!!! I am hoping they can speak English well enough so I can understand them, and they can understand me. Many thanks to Ethan for being so patient with us and working the whole time we were "picking your brain"! We really appreciated your visit and expertise!

I wish I could give less than one star for the horrible experience I've had with GCI over the last…read moreyear. I used to love singing GCI's praises when I could actually afford their services, but the price increases, not to mention the weird fees they keep adding to my account and their inability to bill on time, have become so astronomical, I can no longer recommend them. Their customer service makes you run around in circles, if they even know what they're talking about (which isn't often at all), and I literally just had a customer service agent heave a big ol' sigh before saying "thank you for calling GCI..." in the most deadpan and unhelpful tone. Have I been blacklisted? For trying to pay my bills on time??? I literally hate having to interact with GCI in any way now and I'm pretty sure that's not how the client/provider relationship is supposed to work. Their cell service is hit or miss, especially traveling around Alaska, leaving much to be desired. Their WiFi is amazing!!! However, it's so expensive that you'll have to decide between feeding your kids and paying for decently fast internet. I will be warning my friends and family away from GCI unless they can offer a quality of customer service that matches the quality of their products at an ACTUALLY affordable price.

This place is getting a bad rep for long wait times, but I appreciate them taking Covid seriously…read more My experience was incredibly delightful. From their customer service and dope 80's music to their clean, neat and friendly facility. Judy was the security at the front door and did a marvelous job. She is a ball of joy. My clerk was Jed. This man is definitely going places. He was patient with my crazy requests and was beyond knowledgable everything he did. I dont usually post yelp reviews when I receive above average or good service, because I expect that. This was excellent service.