I'm so pleased to give Borealis Broadband a five star review! They have the most amazing broadband…read moreInternet. We have several devices and a smart TV and streaming is a breeze! There's never any buffering and no lagging. The customer service is top notch and can't be beat. I'd really recommend this company. The prices are amazing as well. 55 dollars a month for really speedy internet. The only thing is they only cover certain areas. If they cover yours, you'll never want to go back to those other companies expensive net again. I recommend them to EVERYONE I know. We're well pleased with them.

My wireless provider/connection was inconsistent, often slow, and the data plan was expensive. I…read morestarted researching options and contacted Borealis. I had lots of questions and ended up calling back a few times. Each time I called I got a real person who knew the system, plan options and installation information. One call was several minutes and I never felt like they wanted me off the phone. When I decided to go with Borealis I was provided a date for the site assessment and I received a call from the technician immediately following the visit confirming the location could receive the signal. I scheduled the install, got a confirmation call, another call 20 minutes before and the technicians were there early to set-up so the work could begin right as scheduled. The installation was efficient and included time to walk me through each step of the process and use of the wifi router. I had immediate service that has been consistent, fast, and for a very reasonable cost. That same afternoon of the install I received a confirmation email with all I needed about my account. It is a pleasure during business with the Borealis Broadband team. I think over the course of my many calls and the installation I talked with 5-6 different people and they were all knowledgeable, helpful, and definitely focused on customer service. I strongly recommend this company.

protecting people home and personal information- privacy I…read moredon't appreciate the quality of service and workers attitude and or projection When getting to know people and start out friendship- it's not ok to start stalking people and making up lies and or creating nonsense

What happened with GCI customer service? They used to have good service. Then they went to call…read morecenters abroad and it tanked. Going to be looking for other options.

The ACS AI is even stupider than the Google AI if you can imagine this. I just tried to find out…read moreabout their business internet packages and the AI couldn't even figure what "new service" meant seven times.

customer for at least 26 years…read more Replaced defunct modem fairly fast. But, customer service is practically non existence.

A descent and high quality of a sales representative. Thank you very much JOSH for the big help.read more

Most of the staff act like they don't want you there, and condescend you when giving advice. If you…read morewant customer service with a bad attitude, go to this location.

Don't use this company they will give you an install quote for a new Starlink for $250.00 and after…read morethey were done it was $1300.00 and still just buffers, on top of that I had already purchased the Starlink myself. Starlink router was installed in my shop just thrown in the courner and the had to install 3 mesh routers. After I called them about they said it would cost me another $600.00-$1200.00 to try and get a better signal. Do not use this company, all they're interested in is making money!

My husband and I just had the best experience today with your contracted technician, Ethan, from…read morethe Palmer location. He made sure to keep us informed as to when he would be arriving, which was so convenient. Upon his arrival he was very professional, knowledgeable, courteous, respectful, patient, and kind while troubleshooting what was wrong with my connection to the On Demand channels and answering our numerous questions. He's very informed and knew exactly what we needed in order to resolve an issue we have had since July 2022, yep, over two years! Although we had many questions we asked of him, he was able to answer every one of them and speak to us in layman's terms, which is very important! I highly recommend him to assist those who are "up in years" and if I could, I would give him a financial bonus! The only thing he couldn't do for me was help me get my monthly free ticket for a movie with Dish...I will now attempt to call Customer Service, once again, to receive the movie ticket I was unable to use when I tried to order it a week ago. I HAVEN'T HAD ACCESS to any of the movies On Demand for over the last two years!!! I am hoping they can speak English well enough so I can understand them, and they can understand me. Many thanks to Ethan for being so patient with us and working the whole time we were "picking your brain"! We really appreciated your visit and expertise!

Received excellent service from Kayla at this location today. Been in a few times with phone…read moreissues and she suggested it was a sim card problem and offered to swap out the sim card. First time anyone suggested that may be the problem. She answered a few other questions and determined some of the problems were anomalies with my particular phone model. I ended up getting a new phone and better plan. BEST OF ALL...came home called a friend and SHE COULD HEAR ME and we didn't get cut off .

They fraudulently sell you a "free" upgrade for 6 months-…read more"just cancel before the end date to go back to your original plan. Absolutely no change in charges." They immediately start charging more for this, then when called they say they have to research and call you back, they don't. I call again, there are no notes of my previous call, same thing all over again. 3rd call - finally taking notes, supposedly, then they are going to finally submit a refund for review...Now I'm waiting for that call back. It's infuriating

I have repeatedly told them to cancel my (crappy) service, we're talking over 25 TIMES, and I just…read moregot a bill that says I am overdue. DO NOT DO BUSINESS WITH THEM.

All of their tech support is outsourced to India. The people at the local stores can't help with…read moreanything. For the constant outages, they give you ticket numbers so your bill can be discounted for the days you spent without internet... And then when you call someone in India to have your bill adjusted, they gaslight you by saying there was never an outage or your ticket number is incorrect. Absolutely the worst internet service I've ever experienced.

Store staff is always great, still some corporate level issues as all GCI customers already know.read more

Im super grateful for the Manager on duty at this Microcom location... Her name is Terrie…read moreVenneberg... I had a technician come out to install who was young and didn't really know what he was talking about. Super dismissive and pissed me off beyond belief. I wanted to talk to a manager and he said there wasn't one there... So I called his bluff and went to the location... She was able to calm me down and schedule another spot with a senior technician... The way she went about her business certainly made up for my frustrations. Hopefully I can get my install and enjoy the football season from the comfort of my home this year. Thanks Terrie...

Would no recommend there service. They cut corners on everything from installation to communication.read more

I would highly advise against getting ANY type of directv. I signed up for it 14 months ago because…read moreI was lured in by the Sunday ticket package which seemed like such an awesome deal. Boy was I wrong! To say the least I'm in the beginning stages of filing a law suit with this straight up dirty rotten scam artist of a company. It has been anything but pleasant. Even now I'm still writing this review and spending more of my time pertaining to this crap company but I feel it's worth it if it even saves one person the grief I've been put through. Please PLEASE! Save yourself the hassle of dealing with this scam artist company. This company thrives off off counting on you to sign up and not notice each month your bill raises and then tell you to deal with their "General Council" to file a suit cause apparently they have covered their bases so well that they can basically tell you to eff off and they are going to keep scamming you until the two year contract is up. Do yourself a favor and run the other way when thinking about directv

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