Prices similar to online, and many times better than Amazon and others. I highly recommend "buying" your items online, then picking them up in store to avoid the huge checkout line. Negatives: you can't pay for online buys online- they just hold the item and you pay for it in store. The checkout lines are huge if you didn't buy online. Go on a week day. Around Christmas - Avoid this place like the plague - super crowded read more

My husband and I recently had to replace my monitor, speakers and keyboard. We were amazed at the knowledge, helpfulness and professionalism of everyone we worked with. They really listened to what we wanted/needed and helped us with each component. They were cost conscious for us and never tried to upsell us to something we didn't need. We were so pleased with our experience!!! read more

Felix in the tech bar area is awesome! Super knowledgeable and helpful. Also when are you back Felix because I need more help lol

How to get a job at micro center: be a condescending douchebag to customers when they ask you questions and be really strict with crappy policies. I'm all for supporting brick and mortar stores during a pandemic but I honestly did not feel bad when I overpaid 20% on a 4-figure order to buy something from a giant online retailer rather than giving that money to micro center. Every time I interact with a worker in this store, it's an awful interaction. I understand that y'all are mostly anti-social nerds but when a customer is respectfully asking you a question and you literally walk away to help someone else while that customer is still talking to you... don't expect that persons business ever again. Rude and condescending workers and managers, very bad at following public health guidelines, horrible lines and just an awful experience overall. I'd much rather pay a lot more somewhere else than ever buy anything from these people read more

This review is for the tech desk/repairs: This is rough to draft out because I got my first big gaming PC (custom build) from Micro Center and it was one of the BEST gaming PCs I've ever owned. Sadly, it was time to finally upgrade, and I had friends suggesting an Omen HP (which I DO NOT recommend) and purchased a new PC through HP directly. I've had issues with my device with random crashing, no error message to help find the issue of the crash, literally just hard crashes. Once I was able to confirm that it was a PC related issue and not a game specific issue, I decided to contact HP to go over my device warranty (which btw, this device isn't even 6 months old...). HP couldn't figure out what the issue was, so they gave me a few options; ship it to HP, take it to a local Best Buy, or take it to a Micro Center. Since I had such an awesome experience with my custom build, Micro Center was a no brainer. This is when my opinion of Micro Center UNFORTUNATELY took a negative turn. I brought my device in on a Saturday afternoon, and I TOTALLY understand that Micro Center gets hit HARD since they are literally the only true tech place around. I didn't mind the waiting for a walk up appointment, but the lack of communication throughout the whole process was *horrible*. When I dropped the device off, I had asked the rep (who I will remain nameless) "how long do you think it will take for my PC to get repaired?" and her response was "Oh, by today for sure!" I was surprised by this, but I took her word for it. 8PM starts to roll around, and I hadn't heard a thing from Micro Center. So, I decided to shoot them a text to get an update, and they told me that they had to order a part to fix my device. I didn't think this was a big deal, I figured "sure that's fair", but what was told to be *one* day turned into a full week. At this point, I was starting to feel the stress since this IS my personal PC that I do a lot of work on and being out for that long isn't pleasant. Once Thursday rolled around, I received a text message saying "the part we ordered has not arrived yet, we will contact you in four days or sooner" THIS is when I had to become pushy with the service. To be told one day, then about three days, and then an ADDITIONAL four was not okay with me. I was told that the issue was with my RAM, so I wanted to see if I could just buy RAM from Micro Center and pick my device up sooner. I was told that this wasn't possible because since my device was under HP warranty, they would not be able to finish the repairs until the part from HP arrived. This whole bit did not make sense to me and no one was willing to take time and explain it to me... not to mention, the text messages I would receive at this point were VERY slow, I'm talking... several hours of waiting. This is when I decided to contact the general customer service support line. This is *also* the only reason why I'm giving Micro Center two stars instead of one. I was helped out by a woman named Nicole and she was DESPERATELY what I needed to help find any answer or solution for my device. She called the store for me (since there is no direct line for this location) to see if should could get connected with a manager. Magically, the part that "had not arrived on time/on that day" was there and she updated me that the device would FOR SURE be available for pickup that same day. The chain of events, lack of communication, and total and complete inorganization of this location is truly disappointing. I understand that workers may be SWAMPED and I don't want to pressure anyone into doing anything. But if someone just took the time to communicate, update, and not be completely reliant on automated messages, this could have been handled significantly better. I was even COMPLETELY READY to bust out my wallet and make an easy RAM purchase, but my desire to do so was quickly taken away with how challenging this team was to work with. It's very apparent that the workers are stretched thin and I hope management can figure out a way to fix this. Poor service does NOT make longtime customers. read more

I've been a Microcenter customer for a long time, had an issue where my pc was fine one day and crashing the next day. Turned my pc into Microcenter on 2/23 for a general diagnostic and just got it back today, 3/9. The technician only tested a different cpu, and immediately concluded that what I needed was a new cpu. I just got this cpu (7700x) less than a year ago from microcenter as well so it was extremely concerning. I asked them to test the cpu separately but they said they have no AM5 test bench. They tried to sell me an extra 80$ replacement fee and $30 to flash bios, so I just bought another cpu to replace it. After I got home and flashed the bios, however, I decided to test the "faulty" cpu one last time for myself. The chip and the pc is currently working perfectly, WITHOUT the new cpu. I'm currently running more stress tests but nothing is currently amiss, but it was quite unprofessional that the technician did not even attempt to check the software side before trying to sell me more stuff. Microcenter has decent deals on PC Parts so I will be back more for that, but its service side is extremely sub-par and I will have to return the cpu I just bought. read more

Micro Center - Ryzen Master screen of the "faulty cpu" - Computers Near Me - Tustin, California

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They were friendly, available and knowledgable. I got a computer quickly at a good price. I highly recommend Micro Center. Thank you to Israel! Awesome! read more

Great one stop shop for PC parts and computers. The service counter was just ok. They were able to do everything I needed, but I felt like the pricing was steep. I think going to an independent shop may be better. read more

First time at MC for my son and I and this place was awesome. Our experience was excellent as Tyler O. The rep that assisted us was professional and knowledgeable. He answered all our questions. If you ever come here ask for Tyler you'll b in good hands...my son just had a few more items on his list for his build and we were in at 11am and out by 1145. I heard it can be hectic if ur there for the graphics card. The wait wasn't as bad as people make it to be. Tip: develop some patience for the other customers cuz some don't have any... read more

I had a horrible first time experience with Micro Center. I made a nearly $3,000 purchase that took over a day to process. I called customer service that was genuinely uninterested. A couple of days later and my order was cancelled due to lack of inventory, coincidently on Black Friday, despite having made my purchase days prior. I don't recommend anyone waste their time here, unless you live close by and are shopping in person. I live about an hour away and thought I would support the business as opposed to Newegg or Amazon. Somewhere I can physically go to for high end PC parts sounded great. However, the customer care is much, much better just about anywhere else I've tried and they are surprisingly easier to order from. I had high hopes. What an absolute shame. read more

Great experience. Went there a few days ago to pick up an rtx 4000 laptop. They had a few options available so I asked the associate there (super sorry I forgot your name!) some questions and his opinion on the laptops. He was knowledgeable on the subject and gave me some valuable information without leaning me one way or the other. Which is exactly what I was hoping to get. I spent 20 minutes there and 15 of it was asking him questions and the other 5 in the check out line. read more

Graphics card. Holding On and limiting amounts sold each day. Causing chaos to real customers who are trying to buy one for use rather submitting to scalpers and resellers who camp outside the store for days to get a voucher only to see Them sold on a 3rd party channel You know it's covid season right? Pretty bad way to do business figure out a way to accommodate real customers. For you scalpers I hope Inventory comes back soon so you will have cards you will barely be able to sell at msrp Must be nice to be a manager there keep stash for you and your friends read more

This is such a great place when you're building a custom gaming PC. This is my son second build. Also, the second time that we have used Allen to help recommend what we need and the difference and performance with different brands. He is very informative and excellent customer service we were there and went a little bit over budget and a manager by the name of Johnny helped us as well. Luckily there was a bundle deal and they made everything happenfor the budget that we had definitely recommend read more

My iCloud was compromised on Monday, May 22, 2023. The person was able to access my wallet and was able to complete two transactions at Micro Center in Tustin, CA using my Apple Card. I am surprised that the employee allowed the large purchases without asking for ID to complete. The person was able to use any bank cards that were linked to my wallet. I received several phone calls and I was not answering my phone. I called the number back and it was Apple. So I did answer my phone and trusted the caller. When I reported the fraud to Apple, they informed me that they would never call. Buyer beware. If you do get a fraudulent transaction on your Apple Card cancel your card and reset your password immediately. DO NOT ANSWER YOUR PHONE! read more

Micro Center - fraudulent charge - Computers Near Me - Tustin, California

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Best exchange and return policy ever . No hassle . One simple question: "what was the reason for returning the product ?". Had a issue with a notebook I spend 750$ on . It wasn't a major issue but I passed the 15 days and called in to see if I could still exchange it . The product is 100% I didn't want a refund, just an exchange because of software/hardware issue . Came in was asked one question . They didn't turn on the laptop . Gentle man inspected it for damage . After that all he said was alright well get the exact same one or a better model if you want . Got the same exact one . I thought there would be problems but micro center is the best . I have bought things from Best Buy and wanted to return it the same day but they gave me issues with: yes you can return it but we will have to mail you home a check for 800$ . I don't want my 800$ to be mailed home as a check . No restocking fees . No hassle . Good service . I recommend and I will be back . read more

Micro Center - It's brand new - Computers Near Me - Tustin, California

I brought in my PC to fix the constant blue screens I had for almost a year and was helped out by Onaje. He was very helpful and recommended the best options for me and helped me fix the problems I had with my PC. Highly recommend asking for Onaje if you're looking to get your PC fixed at Micro Center! read more

Not gonna lie, i initially was going to make a review just out of spite. However, micro center got me right. I took my powerspec pc in for some weird screen artifacting and sent it in for repairs. My first visit, i was told the repair would be done within 1-3 hours (too fast to be true i thought), i received a text within about 2 hours that the repairs were done and it was good to go. However, once taking it home, it appeared the technician literally did nothing (the artifacting would happen just opening an application). So...I took it in again, hopefully to actually find out what was really wrong. this time, someone actually took the time to find out what was wrong and i was even given another 16gb of ram as a courtesy. thanks micro center, i can't wait to throw more money at you guys when i need computer stuff. read more

I came by on Sunday, saw the huge line, and drove right out. I came by on Monday again to see another huge crowd of people, but this time they implemented a waitlist where they just text you when it's your turn to go in! I did have a pick up order, but it almost took an hour to get in and out. I definitely give kudos to all the workers because they were all very nice and tried to make everything as easy to walk through as possible for customers during these tough times! Obviously with sooooo many people visiting MicroCenter they're very limited on what they can do to tame the crowd and I think having that waitlist system was very efficient - not sure why so many people were crowding around waiting though since you get a text when it's your turn but whatever. Please be kind to retail workers! It's tough to see all of these one star reviews when they're just trying to do their job while tons and tons of people come by everyday. Honestly I could have bought my computer parts online but microcenter had a good deal so I couldn't miss out!!! I'm pretty sure the line depends on the time of day too obviously - I took my housemate to microcenter a week ago on a weekday right after work and he was in and out in less than 10 minutes. I came yesterday (Sunday) and it was SUPER crowded and came again today on Monday right after work hours (5:30ish) and it was less crowded but still a decent amount of people. Obviously if you're impatient then DON'T GO DURING BUSY HOURS! read more

A great parts store, kinda tight corners for a power-chair but a worth the effort. A huge swath of computer parts awaits ye

Raymond Lee and Joseph were a great help at fixing and troubleshooting my pc's problems. They found out I had to switch graphics cards after troubleshooting everything and they did so quickly and efficiently. Amazing talent and couldn't be more grateful. read more

Great service. Excellent options provided and historically dealing with them for many years is consistent and excellent.

I ordered and reserved my $600 of stuff online. Was told to simply come and pick up. No sweat right? I get here at 6pm and 45 min wait to get in. Ridiculous. Why did I reserve and put down a cc if I'm lumped in with the window shoppers? Manager, you should have 2 lines, one for reserved stuff and one for window shoppers. I would not have come if I knew the wait. Sad for this store that I have all this free time in my car stewing and writing this review. I love this place but now I have second thoughts coming back. read more

I came here on two occasions. I went in the evening around 7pm on a weeknight and no line to get in. Was greeted and asked if I wanted any hand sanitizer. Walking into the store, I found it a bit uncomfortable being in as there were a lot of people inside. I understand that people need to shop but I would think crowd control would be a bit better. I stayed in the store for about 30-45 minutes. Found what I needed and waited in line. They have markers for social distancing on the floor but people early follow. I had a person right on my back while I was in line to check out. Bought the items and left and thought nothing of it. I came back today to return the items I purchased as I realized I didn't need them anymore. The line was quite long outside but moving fast. I had reservations about going in but I just wanted to get it done and return my items. Didn't think nothing about the line outside and thought there wouldn't be much people. Boy was I wrong. It was way more packed (granted it was a Sunday afternoon) and definitely not a comfortable place to be. They let about 30 people in at a time. The line to check out was wrapped around inside the store. There was hardly any space to really distance yourself. Took me about 40 minutes to get to the front. In the checkout area they have a screen saying they're monitoring the amount of people with a capacity limit of 199. When I got to the front, the screen showed 223/199. They have sensors at the doors but it does not accurately count people walking in and out, especially if they're walking close (families). You can count the people walking out and the counter goes down, but anyone walking in it doesn't count all of them. After about 50 minutes and finally finishing my return, I left the store. I will not be returning back here as it doesn't feel like a safe atmosphere especially with more rising cases in Orange County. Doesn't seem like it's worth the risk. Next time will buy items online and deal with shipping read more

What doesn't this store have for US all ? The sale people are knowledgeable of the items they are in charge of that day. The repair tech team has your back. The help from Huq has been immense in getting the needed documentation and he did it with a smile. My tech toys, computers are in great hands when I bring Micro center into the picture. Thank you. read more

This place is a one stop shop for anything you need for a PC build. I've came here with a friend who loves this place. I'm a console man. No need for the PC Master race comments lol. I'm perfectly happy on my ps5 and Xbox series x. Her, on the other hand has now built two PC's. This is the only place he's been. read more

Josh the manager is the best!!! Had a few issues with my pc and he helped figure everything out, Felix repaired my pc and did a wonderful job. Very nice and attentive. I would 100% recommend and am grateful for their help today! Will be coming back for any PC needs in the future! Amerys B. read more

Great selection. Went in for a deal on a 3D printer. Lots of filament to choose from. Definitely coming back.

I've had the pleasure of getting assistance from a employee named Raymond and because of his outstanding customer service I will be back. Thank you for a great experience!!! Jackson S. read more

Great buying experience. Took an hour to find, order, and pickup my parts, and 50 minutes were spent driving to the store. The deal I got was over 200 dollars cheaper than other places (a combo deal) and all brand new. Will definitely come again. read more

I had a really negative experience a few weeks ago and let MC know about the issues I had. I completely did not expect MC Corporate and even the Tustin's store director to reach out to hear my negative experiences and what I felt could have been done to better serve the customer base. After speaking with the Store director and everything he has been working hard on to make the store an amazing place, I realized the difficulty they have been dealing with since the start of the COVID19 pandemic and it is completely true. My previous experiences at Microcenter Tustin within the past 2-3 years have been fantastic before the recent issue. I would say that what this store does best that the other local electronics stores do is really be selective in the hiring of their Sales Staff. They are genuine enthusiasts and subject matter experts. They really go above and beyond to recommend the best products based on the needs of the customers and never try to upsell. The store is also fully stocked, clean, and has tons of demo units for people to view ( such as an incredible selection of monitors / keyboards / mice ). Microcenter also has one of the BEST warranty offerings in the industry. We know the post purchase warranties are usually kind of a scam, but not Microcenter's. They are pricey, but they absolutely give you piece of mind that goes WAY above and beyond the coverage from the manufacturer. For high end items, this is actually has a lot of value. I want to really thank Matthew and his team for going above and beyond to make me feel like a valued customer and that my concerns were addressed. I'll continue to shop at Microcenter and recommend all friends and family to do the same for all their electronics needs. read more

Great sales staff and competitive prices. I especially appreciated the fact that the sales folks didn't try to "up-sell" me into a more expensive version that I didn't need. read more

Micro Center has to be the nerd's Paradise, even for people like me ( totally outdated ) My initial purpose was to go to another place, closer to home, to buy ink for my printer. But after running errands the traffic was horrible, so being literally on my way my guardian angel told me: look Lili Micro Center!!! And there I was completely lost walking around, ended up in the hearings section, fall in love with some beautiful BOSE (Baby Jesus, Santa please...) Then some guy asking me very nicely what I was looking for, looked online (seems like my printer is too old) but he told me some generic that sure works, he even walked me to the register. The cashier was also very nice and professional. The access is kinda spare of the moment, I don't know if there is another one, is just at the beginning of the entrance to 55N. There is a lot of Parking available. Recommended!!! read more

Micro Center - Bose Je t'aime - Computers Near Me - Tustin, California

The only thing bad about this place is their customer service. Other than that their prices are reasonable. My bf bought me an iPad mini and since he has a micro center card there is 0 apr. He just bought the ps4 bundle pack for 540$ which is insane but it comes with injustice and a Lego game. Back to the customer service it seemed like all the employees have a certain job and if it's not what they do they keep sending you to find different people. The right thing to do is help the customer or at leas walk them over to the correct person to help you. read more

Micro Center - Lol mini iPad for dat ass - Computers Near Me - Tustin, California

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This place is a hit or miss. It's small! but there's no more Fry's so that's that. I went looking for switch and a ethernet cable. I spoke to Alex and he was on point. Amazing customer service! he told me exactly what to get and why get it. I had a great experience. Let's keep this place alive! since Fry's is gone this is all we have besides Bestbuy. SURROUNDINGS: There's a Schoolsfirst around the corner. You also have the 55N A starbucks. A Hotel (in case you want to get your freak on) Fedex Drop off location. read more

SHOUTOUT TYLER for the deals you da man we appreciate the big brain knowledge sir give this man a raise read more

Their "we will build your computer in 4 hours" promo is a complete scam. I ordered a system in the morning but was not able to include the video card I wanted online. I was told by the service people over chat to order the system without the card and I could buy it at the store and they would install it. I drove down in the later afternoon to get the card and system, only to find the system had not even been started yet. After waiting around until 4pm or so I was told they were starting my system next. I decided to return the next day. In the morning I had gotten a notice saying my system was ready for pickup. But, no one could find it. After showing the notice I received I was told that the noticed didn't mean my computer was actually ready. Turned out it had not even been started yet. They said they would start it now and it would take 3-4 hours. Three hours in I checked and was told it would be another 2-3 hours. I felt like the technicians knew what was going on but were forbidden by corporate from telling the truth. Definitely would never trust anything this company had to say in the future. read more

Great spot with most things that you would need. It's like the Home Depot of tech. It gets crowded, but the lines move pretty fast. read more

My experience here was before Covid, but I feel I have to give props to the awesome customer service and product knowledge from the employees that helped me pick out great Audio-Technica wireless headphones and steered me away from others brands that are merely popular for the name. The ones that the employee helped me pick out had everything I was looking for. read more

They recently did a store remodel. It's looks great. Kind of like Costco and Best Buy had a baby. Love the selection and the customer service is great too. The MAJOR problem is that they don't have nearly enough registers. My wait on my last THREE visits has all been 30+ minutes. They have 13 registers. There is a reason Fry's had 30+ registers. Huge miscalculation on the remodel plans to not upgrade the number of registers. I love the store, HATE the wait and lines. I'll GLADY change my review when they fix this problem. For now, I'll use Amazon as much as possible and only come here when I need something immediately. read more

Micro Center - Computers Near Me - Tustin, California

Why the haters? This place is heaven on earth for gamers! Just be patient and be smart. If you need to build your own gaming computer, this place is made for you. I just built my first computer and I learned so much talking to the employees. Granted, I did a ton of research before coming in. However, their system is so streamlined and everything is super organized, which made it super easy for us to grab everything - easy as building a sub at Quiznos, lol! We grabbed a standard AMD Ryzen 5 CPU, a Samsung NvME SSD, Corsair case with 3 built in fans, an extra RGB fan (ugh- kids want everything to light up, lol) keyboard and Acer monitor. Then when it came to graphics cards we hit a bump in the road- all the 30-70s and up have been sold out since the start of the pandemic. So we decided to buy a cheaper older model graphics card now just to get running and will swap it out in a few months when the productions amps up and the stores are stocked again. We could've tried eBay etc, but the scalpers have too much sway with the supply so slim. Anyway, Tyler gave us amazing service and advice, Logan was our cashier and added even more tips to improve our build and save us money. The managers also were helping us swap out items at the register. Thrilling day and so excited to have our new computer up and running! Love this place!!! read more