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    TecKnowCare

    5.0 (13 reviews)
    Open • 9:00 am - 9:00 pm

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    Services - TecKnowCare

    Cloud services

    Data recovery

    Remote access services

    TecKnowCare Photos

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    Recommended Reviews - TecKnowCare

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    3 years ago

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    George M.

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    3 years ago

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    George M.

    Thank you so much for the kind words. I was glad to help.

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    3 years ago

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    George M.

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    3 years ago

    George is honest with his pricing and he is truly an expert at computer networks. I highly recommend TecKnowCare!

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    3 years ago

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    George M.

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    3 years ago

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    George M.

    Thank you Jonathan for coming by. It was great to meet you.

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    3 years ago

    George was very nice and responded very quickly. Had a great plan to help me within minutes.

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    4 years ago

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    George M.

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    3 years ago

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    3 years ago

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    George M.

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    3 years ago

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    3 years ago

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    George M.

    Thank you Cory, I was so glad to help.

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    3 years ago

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    George M.

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    Ask the Community - TecKnowCare

    Hi. I bought a laptop and don't have the pin. it looks like theres a thing called bitlocker that wont let me see the drive so I can change the password. is this something you can help with without wiping the computer? I have the receipt from Best Buy

    Yes, this is absolutely something we can help you with!

    Don’t See Your Question? Ask Away!

    Review Highlights - TecKnowCare

    “Thanks George for being all things to all people in authenticity, professionalism and transparency.”

    Mentioned in 12 reviews

    Read more highlights

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    I honestly have no words…read more As someone who's pretty apprehensive about stuff like this, I spent a good amount of time researching the best places to take my laptop to get repaired. It's an older laptop, but it's a powerhouse, and I really didn't want to see it go. To be honest, I originally thought it was just a battery issue. After their inspection, I found out the motherboard and pretty much everything else was fried. I'm not going to lie, I was a little nervous knowing the follow-up conversation about next steps was coming. But Alex, one of the people who runs the shop, was not only upfront and honest, but took the time to explain everything to me and walk me through the best options. It never felt like a sales pitch. He genuinely seemed like he had my best interests in mind, and based on my past experiences, that's pretty rare to find. They ended up replacing my motherboard and even let me keep the old one. On top of that, they went out of their way to clean and repair two buttons on my keyboard that I didn't even ask them to fix. I thought that was incredibly kind and really says a lot about the level of care they put into their work. Value was definitely there, fair, and worth it. That kind of white-glove service is really hard to find nowadays. Alex and the whole team, if you're reading this, I'm seriously so grateful for the time and care you put into my laptop. I know it's an old one, but it carries a lot of sentimental value for me, so being able to keep it going genuinely means a lot. You guys have a customer for life. Thank you

    Highly recommend:…read more This place is fantastic! They repaired my wife's phone and it runs like new for a drop in the pond of a price compared to a new or refurbished phone. They even cleaned the charging port on my phone at no charge and it runs like new.

    Smartology

    Smartology

    (58 reviews)

    They are the best. We had some issues with a home NAS storage system, and it ended up taking almost…read morea year to get the system hardware replaced, through no fault of theirs. Once the hardware was finally ready, they came out with no questions asked and corrected the install. They worked hard, respected our home, cleaned everything up, and provided amazing customer service from start to finish. I highly recommend them.

    I called last Friday to get a technician to come out today, Monday, to activate my ethernet port…read morehere at home. I had a 1:30 pm appointment. I figure things happen and take time so I didn't call until 2:30 pm or so to check on where the technician was. I was told that my job had "not been added to the schedule" but they would see when a tech could be there. I was then told 3:45-4:00pm. No one arrived. I called at 4:15 pm and was told they were 25 minutes away. I called at 5:01 and the voicemail said the office was CLOSED and here it is 5:15 and no one EVER ARRIVED. I realize compared to other jobs this company has, my job was small and not worth a lot of money. However, the measure of a great business is to treat small customers as well as your big customers. If you don't show up when scheduled, fail to add a job to your schedule, and keep lying to your customer about the arrival time of your tech who NEVER shows up at all...why would I trust this company with my larger corporate work? How you treat people matters, whether the job is big or small. This was unacceptable today and I did not appreciate that I had to keep calling YOUR business to find out what was going on, what happened to the tech, etc. Why aren't YOUR people communicating with customers? Why didn't anyone apologize? Why didn't anyone call before close of business to say, "Hey, we're not coming!" I was extremely unhappy because no one cared that I had taken time off work to meet the tech and no one cared enough to even CALL me and let me know what was going on. You guys dropped the ball big time here and were incredibly thoughtless and rude. Update: They just arrived at 5:36 pm. The techs themselves were GREAT and were able to do the work and complete the job. However, I wanted someone to know about the lack of transparency and communication today as it was very upsetting to me. The quality of work and the people you hired to do the actual technical job were terrific, knowledgeable and qualified. I realized it was not THEIR fault today, but I think it's important for people to know about the communication problems. I updated my review from 1 star to 3 because of the actual techs and their skills.

    TecKnowCare - itservices - Updated September 2026

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