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    RunnerBoys Computer Repair & IT Services

    4.8 (488 reviews)
    Closed 9:30 am - 6:00 pm
    Updated over 3 months ago

    Get pricing

    Response time

    1 day

    Response rate

    20%

    Services - RunnerBoys Computer Repair & IT Services

    Device support or repair

    Mobile phone body repair

    Mobile phone support

    1 More Service

    Video game console support

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    Reviews With Photos

    Jerry Z.

    The one star reviews regarding this place seem all to be true to me right now. I have failed to contact them through store phone, owner's personal phone, messages, and email. I see that Eldad replies to all the bad reviews here, so I guess this is a last ditch effort to reach them. I had given them my computer around the middle to end of June, and was told it would be fixed in 5 business days. Fast forward half a month, I have to leave the country and there is no sign of my computer being fixed. After negotiation they extended the warranty of the fix to a month after I came back to the US. It has now been almost two months since I've came back to the US, and the computer is still in the shop, the store completely unreachable through phone and messages. I am out of the state and cannot go in person, and they've completely ignored most things I've been messaging, texting, etc. I have throughout this entire interaction given them my utmost respect and patience, and while I understand and agree that Eldad and other store workers had amazing attitudes when I was able to reach them, things are simply not being solved and communications are extremely one sided from me. It is also worth mentioning that during the time I was in the state I had picked up and dropped off the PC 3 times because the first two times it was sent back no issues were solved. I've told them over and over it was an issue with the display port yet everytime it was sent back and I had to bring it back to the store they told me they did not test with the display port. There was not a single time I received an update over any form of communication anytime I was promised one. Extremely disappointed, I will change this review if things start picking up and going in the positive direction. As for now it does not look like anything will change and I will just go pick up the broken PC and give it to some other location once I am home. Update: I have reached the store and had multiple calls with Francisco, whose attitude became immediately worse and unresponsive the moment he heard I was justifiably angry. Eldad remains completely unreachable during this entire event. Francisco told me the pc is ready to pick up, I had my parents go and the computer was completely dissembled "ready for pick up" or "wait for tomorrow and we will put this back together". I have attached further photo evidence, this place is the biggest scam in the entirety of irvine. They will charge you money for horrible customer service and incomplete work. If you do decide to come here make paper form contracts of all timing and details so you can sue them to the small claims court. Trust the one star ratings, they speak truth.

    Next to Northwood Pizza
    Kyung L.

    Have been my go-to place for computer repairs. They swapped out the hard drive on my desktop. So now I don't have to worry about it crashing. They have also fixed my software issues where I lost the sound on my desktop. They've also replaced an internal battery on my laptop, the one that powers the internal clock. They're pretty responsive. Like many places, may not have enough manpower to be as timely in their response as you may like, but they get it done.

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    3 years ago

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    Eldad Y.

    Thank you Matt, we really appreciate the feedback

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    1 year ago

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    1 year ago

    They were very helpful and were able to fix an issue with my keyboard the same day I brought it in.

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    3 years ago

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    Page 1 of 13

    RunnerBoys Computer Repair & IT Services Reviews in Other Languages

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    Review Highlights - RunnerBoys Computer Repair & IT Services

    We told Eldad that our computer was running very slow & our printer would not communicate with the computer.

    Mentioned in 163 reviews

    Read more highlights

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    RunnerBoys Computer Repair & IT Services - itservices - Updated May 2026

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