My go to tech shop. Very transparent, excellent customer service, very fair pricing. Thank you for walking me through my options and the excellent customer service. See you next time InstaFix! read more

They were fast, transparent, and personable. I will gladly use their service again. read more

I had a problem with my laptop computer that wouldn't charge -- I suspected that the charging port was broken. Instafix was one of the few places open on Sunday with a real person answering the phone. The guy was friendly and seemed very knowledgeable. The guy was very fair and honest. He did some of the analysis right in front of me, testing the power supply with a voltmeter. He looked up the part he needed and gave me a price on the spot. A couple of days later he texted me with the result and let me know when it was ready to pick up. I will definitely come back with any other electronic device issues. read more

Brought my iPhone in this morning to have screen repaired. He was fast and efficient, fixing it while I waited, less than 10 minutes. Left the store, went to another place of business and realized I did not have my credit card, although I remember taking it out of the machine, I called the store. He didn't see it on the desk, but he looked harder and saw that ain't fallen on the floor. He saved it for me and I was relieved. Nice to do business with honest people. read more

My wife dropped her iPad and it bounced off the corner of an end table, cracking the screen into a spiderweb pattern. A Yelp search brought me here. I arrived and was warmly greeted. After the tech took a look at the damage I was quoted a price and, even though it was an older model, I decided the repair was worthwhile. The repair was done the same day, within a couple of hours. Communication was done by text and email so I knew immediately when the iPad was fixed and ready to pick up. I was very pleased with the repair and high level of customer service. read more

InstaFix - Mobile Phone Repair Near Me - Lake Forest, California

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With a non-functioning laptop, my first thought was the Geek Squad; however, their low ratings and negative reviews prompted me to do a dreaded search of where to go and who to trust. While there are many businesses more conveniently located to me, I chose InstaFix based on the business' history, manager YZ's story, and all of their positive, relatable reviews. I felt at ease from start to finish: the initial phone call and first store visit (with Cody), to picking up my device (with YZ); their personable and knowledgeable staff never made me feel tense (as I've felt with many other IT professionals I've dealt with over the years, many of whom were fast-talking, speaking in specialized jargon). InstaFix is appreciated for their staff's knowledge and patient customer service skills, and their impressive regular updates by text messages, phone calls, and emails! And, my device is functioning, again! Highly recommend! read more

My HP laptop Spectre which would not start up even after two trips to the tech shop in Irvine and a lot of money out of my pocket. Fed up, I went to Instafix on Portola. Wow what a difference. I explained to them the problem and that the laptop has been previously worked on by another shop. After a quick discussion, I dropped off my laptop and wow on the same day I get a call back and he told me the problem and issues and that in 20 minutes he can fix it. This morning I picked up my laptop and now it works and i was able to transfer important data to my dropbox. I would give this place 10 stars if i could. Fair pricing and quick service. I am very happy I found this place for any tech repairs that i need. Thanks guys! I will be back. read more

I didn't get any work done from them, so I can't really rate them with all five stars, but I do want to say that I submitted a request to have my Apple Watch SE battery replaced. My Apple Watch is about three years old. I submitted my request via online. Customer service form and someone responded that I really should just send it in to Apple Watch repair. As they often send back refurbished or replacement models. Anyway, I appreciated the honest advise and I did exactly that. read more

I gave my printer for service and fix the drum. They did a good job. A bit pricey but I guess everything is costly

Came in to get our office computer fixed and they are very helpful and we are happy with service.

InstaFix did an amazing job with my iPhone. I came in with a white-screen issue, and they diagnosed and repaired it much faster than I expected. They are honest, friendly, and took the time to explain what was going on without trying to upsell anything. It's clear they really care about helping their customers. I'd definitely come back for any future repairs and will be recommending them to friends and family. read more

Excellent. Been here 10+x and they've fixed everything I've brought them. From tablets to pc to MacBook to iPhones. They rock and the sushi place nearby is a great place to wait cuz they are pretty fast. They even showed me a pic of the water damage within the device. Sick read more

InstaFix - They even showed me the damage. Excellence... - Mobile Phone Repair Near Me - Lake Forest, California

My kid shattered my iPhone 13 Pro screen and it was definitely my fault for not having a screen protector. I was not in the market for a new phone! I looked on Google/Google Reviews and found InstaFix. I gave a call and spoke with YK who provided me a quote on some options for after-market screen options. He said there was currently no wait at 5pm on a Saturday and it would be a 15 min fix. I also did a Yelp search for reviews and I was good to go. I showed up at the shop and YK walked me through the in's and out's of after-market screens - i.e., what it can and cannot do compared to the original iPhone screen. He answered all my questions with all the options available. I picked the screen that closely matched the iPhone 13 Pro and he went to work. It was really only 15 mins and my screen was fixed! Highly recommend for mobile phone screen fixes on the spot! read more

My iPhone 17 Pro Max was not working. It would not charge or turn on. I took it to InstaFix and I felt confident he was going to fix it. He told me it would take about 1 hr so I went to the nail shop, he came and and told me what it was and that he could fix it if I wanted to proceed. I told him yes, and as soon as I was done with my nails, I went back to the shop and my phone was working again. Thank God for this company because I would've lost my mind if my phone was broken and could not be fixed I will be definitely taking all my electronics here. I'm happy it saved me a trip to the Apple Store. He was so professional and reassuring! I am so happy I came here. read more

Very quick response. Ipad was having ghosting issue. Called in and got a qoute for a digitized replacement. Came in and was done in 1.5 hours. Would recomend. read more

Popped in here for an iPhone repair and they are so helpful, attentive and quick! Definitely would recommend coming here for all things tech. read more

They were able to fix my broken back glass in a couple hours. The staff is very friendly and informed me everything I needed to know before and after repair. Highly recommend read more

I've never had a better experience with a business ever. My phone was cooked, it was dying when i left my house and was on around 60% so I thought the issue was the charging port, so I took it to insta fix. YZ the GM was able to install a perfect match, but it turned out that I had a bigger problem with my phone, that couldn't be fixed as easily. He moved so quickly, giving me options and explaining throughly the things he could do for me to save the data, and number on my phone, as my original wouldn't be available to me in the time i needed. He understood this and acted quickly as my phone was dying (now on maybe 35%) He told me about the upgrades I could receive and gave me the best price options and began to work. He saved my data and gave me a beautiful new phone in under an hour. The job was so perfect I had my old safari searches on my NEW phone! I'm so pleased with everything, I would definitely come back with my tech problems. read more

Had an excellent experience here. Laptop fixed in a day with great results. Battery replaced for a laptop, but they also work on phones, smart watches, and game controllers. read more

Repeat customer. Offers great service for very reasonable price. Had charging port on my Samsung Galaxy replaced few years ago and it worked well ever since. Replaced battery on another phone recently. Accommodating and friendly. read more

Fixed my camera in less than 5 minutes. Quick clean and easy. Solid service. Would recommend

Went through a process with my phone having terrible issues. Came and got an amazing deal with the help of Z that came through to help! Totally recommend to comeback for further issues regarding technology! read more

Wife had trouble with her iPad, stopped in to see if they could help. The young man quickly identified a couple issues and suggested a repair. While the problems were a bit more involved than expected, he was able to correct everything. He was also able to replace the battery in her "very old" iPhone. Outstanding service, quickly done and at a very reasonable price. We will be coming here in the future for any problems with all of our electronics. read more

YZ did an absolutely fantastic job on a repair job for my 77-inch LG OLED. At first I was hesitant to drag this beast of a TV to their shop since I got an-house technician to look at it and they declared the TV toast (with maybe a 5% chance of repair). YZ patiently explained to me the whole process they use to figure out the root cause of malfunctions and I gave them a shot at diagnosing my set. About a week later, YZ called me and let me know they figured out the issue and the TV would be ready for me. This literally blew my mind, I had mostly written it off already, but YZ and InstaFix made my day. read more

Very professional, polite and explained everything extremely well. Thank you for your service

Great customer service fast efficient. Reasonable pricing. Was in and out in less than 30.mins. bunch of added bonuses too highly recommend

Great customer service. Very fast and efficient . Will definitely recommend his business for anyone looking for repairs read more

Great service and very fast. Fixed my mom's cellphone screen. Will definitely use again for any future issues.

Came in for a screen repair because my screen wasn't working. They were super quick, professional, and upfront about everything. The repair didn't take long at all and my phone looks brand new again. The screen is clear, touch works perfectly, and there were no extra charges or surprises. Great service and fair pricing. I'd definitely recommend them if you need your phone repaired. read more

Fixed my Iphone XR very quickly and they also had very fair pricing. Customer service was great, the guy allowed me to read one of the books on a stand while I waited for my phone to be fixed. read more

I want to thank YZ and the team with all my heart ! . They are amazing ! My iPhone 13 mini touch screen stopped responding and they said it could be the screen or the circuit board . As soon as they diagnosed the problem they fixed it and I was on my way in less than an hour ! Thank you !!! read more

This place is awesome. Came in at 5:45pm with a iPhone that suddenly died, diagnosed and repaired within an hour!

Fixed my iPhone under 30 mins and worked with my budget!!! Great place to come to if you need your phone to be fixed and Great Customer Service!!! read more

Yz took care of the phone and laptop for my daughter and i cant couldnt be happier. Customer service and everything was fast and amazing. Thank you guys will definitely come back again and i would highly recommend this place to everyone read more

InstaFix - iPhone and Laptop - Mobile Phone Repair Near Me - Lake Forest, California

Thanks to the InstaFix team I was able to to repair my iPhone 11 screen that was cracked. No issues and repair was under 10 minutes

They were very thorough in their explanations about the repairs and gave exact details about the repair Cost Nothing was a surprise and they took care of the problem read more

Been going here for 3 plus years and I have had nothing great service. The longest I have ever had to wait is 2 days for a repair because the part had to be ordered. I would never go anywhere else to any tech fixed. read more

I happened to see the store after eating at another location in the strip mall. I was told about the bad situation with my enlarged phone battery. I ordered the battery and it was delivered before they had promised. When I arrived, the repair was immediately started. I appreciate the honest assessment of my phone's condition and even more the sarcastic joke that was made, he caught my humor and returned it quite well. In the end, I got my phone back safe(r) and sound(er) than when I arrived. I would definitely recommend them to anyone and hopefully I don't have need for their services, but if issues arise, I will return. read more

I would definitely recommend this repair shop. Upfront friendly staff. Speedy repairs at very fair prices. read more

I recently realized that the hard drive C on my PC was almost full which concerned me as I was certain it shouldn't be. I took it in to InstaFix yesterday, and YZ immediately started researching the issue. It turned out to be quite a complicated situation, but YZ was very patient, thorough, and explained what he was doing as he went along with the settings fixes and cleanups. I couldn't be happier with the professional and friendly service that YZ provided. I wholeheartedly recommend YZ and his business. read more