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    Micro Center

    3.5 (208 reviews)
    Open 10:00 am - 9:00 pm
    Updated 3 months ago

    Services - Micro Center

    Device support or repair

    Laptop body repair

    Laptop support

    1 More Service

    Video game console support

    Micro Center Photos

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    Recommended Reviews - Micro Center

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    Reviews With Photos

    Laptops
    Sheila M.

    The service center fixed our computer tower console. The guys were great.they took their time and got if fixed.

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    5 years ago

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    Customer R.

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    6 years ago

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    Customer R.

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    4 years ago

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    Photo of Glenn V.
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    11 years ago

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    6 years ago

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    Customer R.

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    6 years ago

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    Customer R.

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    Photo of Bleu B.
    654
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    5 years ago

    I called them with laptop issues an they fixed all issues an I purchased 2 more lap tops from them with excellent service

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    Customer R.

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    Photo of Tommy T.
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    8 years ago

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    6 years ago

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    Photo of Victor H.
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    10 years ago

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    5 years ago

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    6 years ago

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    Customer R.

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    Photo of Kia B.
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    6 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    8 years ago

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    Photo of Tian C.
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    6 years ago

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    4 years ago

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    8 years ago

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    5 years ago

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    9 years ago

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    10 years ago

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    11 years ago

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    Customer R.

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    Photo of Ben W.
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    9 years ago

    Helpful 1
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    11 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    7 years ago

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    10 years ago

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    Customer R.

    Thanks for being our customer Chris!

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    12 years ago

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    9 years ago

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    8 years ago

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    12 years ago

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    8 years ago

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    12 years ago

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    10 years ago

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    8 years ago

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    12 years ago

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    Page 3 of 6

    Ask the Community - Micro Center

    Review Highlights - Micro Center

    Before this location opened, if I wanted to go to Micro Center, I would have to go all the way to Westbury.

    Mentioned in 9 reviews

    Read more highlights

    New York Computer Help - Tech Passionate.  Customer Driven.  That's what you'll get the second you meet us and every time thereafter.

    New York Computer Help

    (500 reviews)

    Murray Hill, Midtown East

    The owner, Joe, called me with a genuine and respectful manner to discuss the situation. He also…read moreshared his intention behind founding the service, and offered a free repair for the broken bezel. I appreciated his sincerity and the way he takes responsibility for his work. During the conversation, he also provided helpful and professional advice regarding my other tech-related concerns. Overall, I felt that he genuinely cares about both the service he provides and the people he helps. Because of this follow-up and support, I am revising my overall experience to a 4-star review. I also hope the company's culture continues to reflect this level of care and professionalism and continues to support both customers and staff. --------------------------------------- Previous review -I brought my MSI laptop to this shop for a lid repair. At the time, there was a small crack on the left side near the hinge, and I was worried it might get worse , but the screen bezel was intact. I was initially told that once the part arrived, they would notify me to bring in the laptop, and the repair would then take about a full day. The part arrived on December 30, 2025, I dropped off the laptop on January 6, and picked it up on January 9. -After I got home, I turned on the webcam to prepare for a meeting, and noticed that the screen displayed a blue image. I contacted the shop immediately. I was asked to bring the laptop back for further inspection, but no explanation was provided regarding the possible cause of the issue. -Since the shop is about an hour away, I asked whether a remote diagnosis could be done first to better understand the situation. I was informed that there would be a charge for that service. At the same time, I looked into common causes of this issue and found that it can result from a protective film not being removed during repair. However, this possibility was not discussed. -If a likely cause had been communicated, it would have helped me better understand whether an immediate return visit was necessary. Without that information, the situation was unclear and required additional time and travel to resolve. -More recently, about four months after the repair, I noticed that the bezel near the hinge has cracked, even though I have been handling the laptop carefully. This area was not damaged prior to the repair. Given that the hinge area is a high-stress point, I am concerned that the repair or reassembly may have contributed to this issue. Overall, my experience was disappointing. While the initial interaction felt welcoming, it was followed by a noticeably self-protective approach when issues arose. Although the repair was completed, I encountered additional problems afterward that required significant time and effort to resolve. Based on this experience, I strongly recommend that others ask detailed questions about the repair process, confirm what testing will be performed, and ensure the device is thoroughly checked at the shop before taking it home. In general, I believe that clear communication and transparency are important in building trust with customers over the long term.

    As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

    Micro Center - electronics - Updated June 2026

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