Empire security did an install for me a few years back. Everything went smooth until i needed a…read moreservice call to fix an issue with my cameras. Kareem the owner stopped by to fix it, took a $150 for a "service call" saying he will fix it only to completely ignore me and never respond again. Never again. Beware of their practices.

Simply the best! We called others, and got much higher quotes, for lesser quality, and Karim &…read moreEmpire was fantastic. He was patient, had great recommendations, and our board found he offered an amazing deal. The job was awhile ago, and it operates flawlessly. The system is easy to use, it has motion detection, makes it easier to skip to times of incidents, and already helped a neighbor who's car was crashed into in the middle of the night. Absolutely recommend Karim & Empire!!

Keith and julisa helped set me up with new phone lines and tablets excellent communication…read more Excellent customer service would recommend this store.

In the past couple of weeks my phone went from slow charging to no charging…read more The workers here were engaged and helpful. Turns out I just needed a new charging cord. They have a large, shared parking lot with the adjacent stores which is convenient. No complaints.

Hey Friends, How is everyone today? I choose T-Mobile for my Cellular needs. I'm really pleased…read morewith the personal customer services that I receive. Any difficulties that I can't fix, the customer service Staff at their brick-and-mortar stores is always well trained to troubleshoot and quickly fix any issues. Product Knowledge is very important, I require my sales counselors to have the most up-to-date knowledge and training in these new and constantly evolving devices. At the cost of about $1,000, each for the cell phones, it's so important that your devices are warrantied. It's also critical that a support staff is 24/7 available for assistance. Whether in person or by telephone I know that I can always get some help, when the phones have issues in the middle of the night. I was very pleased with the service I received at the T-Mobile today I needed some new earbuds. As technology is constantly advancing, I was introduced to the new wireless Beats. They are very interesting and lightweight. I also purchased my usual Plantronics wearable earpiece that I use in my businesses. Thanks so much to the Manager Miguel, for making my visit, an enjoyable learning and Shopping experience. With the Free private parking, I can stop in and impulse shop here at anytime. Thanks for the help again today..see you folks again soon. JIM D.

No stars. Had to do one to get review posted. Would do negative if I could. Wish I had read some…read moreof these reviews before I went here. These people are not only scammers but the rudest, lazy and obnoxious people ever. A team of 2 reps sold me on changing my plan to a promotion for the same amount of money as I was paying and I ended up paying $100 more per month for 3 months. When I went to try and get my old plan back they said they couldn't help me. Call T-mobile support. Which I did and they conducted an investigation and found that they needed to correct this at the store. I went back and was told by the ignorant Manager, Greg, that not only could he not help me but that my husbands NEW phone had a virus and I would need to take it to a tech or get another new phone. What??? My Regional manger is in tomorrow and he will call you. He didn't so i went to the store. He was there hiding in the back and refused to come out and even discuss my issue because he just got back from vacation and had work to catch up on. Who does that! Not even acknowledge the customer or their problem cause he is too busy. I called T-Mobile and they were so sorry that they switch me to another plan paying less than my lesser amount and asked me to always go to a T-Mobile, not a third party retailer. By the way, no virus either. Called T-Mobile and tech support found an app that was downloaded and once removed, everything was fine. The staff is rude, clueless and should not be working for T-Mobile.

I would definitely recommend this company. Carl who is the technician, he set up new phone systems…read morewithin a couple of ours including phone set up, ethernet line set up for computers and phone lines, concealed all exposed ethernet lines. He's always pleasant to deal with. Also after installation, whenever I have questions, He would answer/return my calls. Highly recommended !

I have been a customer of IP Phone System Inc. for the last 3 years and I have to say this is a…read moregreat company. If you are looking for VOIP service i truly recommend them.

For any business owner , high-quality and timely work of the secretary is the part of success. I…read moreneeded a few months to decide and change the phone service to Improcom. I am satisfied with the quality of service and technical support.

The moment my numbers were transferred to Improcom Global Telecom there were no more issues with…read morethe phone system. Switching was sooooo simple! We just became free from *&%@(^!. Thank GOD! I would rate this company 5 perfect stars for every category sound quality, reliability, features, customer service and yes absolutely the price! For the amount I pay each month, I am really happy.

The owner, Joe, called me with a genuine and respectful manner to discuss the situation. He also…read moreshared his intention behind founding the service, and offered a free repair for the broken bezel. I appreciated his sincerity and the way he takes responsibility for his work. During the conversation, he also provided helpful and professional advice regarding my other tech-related concerns. Overall, I felt that he genuinely cares about both the service he provides and the people he helps. Because of this follow-up and support, I am revising my overall experience to a 4-star review. I also hope the company's culture continues to reflect this level of care and professionalism and continues to support both customers and staff. --------------------------------------- Previous review -I brought my MSI laptop to this shop for a lid repair. At the time, there was a small crack on the left side near the hinge, and I was worried it might get worse , but the screen bezel was intact. I was initially told that once the part arrived, they would notify me to bring in the laptop, and the repair would then take about a full day. The part arrived on December 30, 2025, I dropped off the laptop on January 6, and picked it up on January 9. -After I got home, I turned on the webcam to prepare for a meeting, and noticed that the screen displayed a blue image. I contacted the shop immediately. I was asked to bring the laptop back for further inspection, but no explanation was provided regarding the possible cause of the issue. -Since the shop is about an hour away, I asked whether a remote diagnosis could be done first to better understand the situation. I was informed that there would be a charge for that service. At the same time, I looked into common causes of this issue and found that it can result from a protective film not being removed during repair. However, this possibility was not discussed. -If a likely cause had been communicated, it would have helped me better understand whether an immediate return visit was necessary. Without that information, the situation was unclear and required additional time and travel to resolve. -More recently, about four months after the repair, I noticed that the bezel near the hinge has cracked, even though I have been handling the laptop carefully. This area was not damaged prior to the repair. Given that the hinge area is a high-stress point, I am concerned that the repair or reassembly may have contributed to this issue. Overall, my experience was disappointing. While the initial interaction felt welcoming, it was followed by a noticeably self-protective approach when issues arose. Although the repair was completed, I encountered additional problems afterward that required significant time and effort to resolve. Based on this experience, I strongly recommend that others ask detailed questions about the repair process, confirm what testing will be performed, and ensure the device is thoroughly checked at the shop before taking it home. In general, I believe that clear communication and transparency are important in building trust with customers over the long term.

As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

What can I say, this T-Mobile location just reinforces why I am a T-Mobile Subscriber for over 14…read moreyears, it's the customer service! Big Big Big shouts to Christal and in a close second place, the manager of this store, they were phenomenal. I came in with not such an easy asks, which included moving my prepaid number to my postpaid account and postpaid to prepaid, I had a locked e-mail address in the system and some other things that needed tending to. Christal spent the time with me and was calm, cool, collective and super sweet, kind and helpful every step of the way. I am so grateful for Christal, her manager, T-Mobile overall for providing stellar customer service. T-mobile overall is a company all brands should aspire to be like because they provide a great service at a very reasonable price and along with that comes excellent customer service in person and over the phone. If you are in the Queens or Long Island area visit this location too for your next phone, they are EXCELLENT. One more quick story, one of the staff members was about to run out quickly for lunch and saw a customer walk in. He stopped his lunch plans to help out this gentleman. I mean c'mon you don't hear of people doing things as wonderful as that, these days anymore. It just shows how incredible this T-Mobile branch is! Folks just stop with Verizon and AT&T and come on over to T-Mobile, you will thank me (I'm a customer who just loves everything about the service and cannot stop raving!!). Visit Christal or any of the amazing people who work at the Great Neck Road T-Mobile Location and tell 'em that I sent you!

Don't come to this store as long as Khal is associate manaager. I dealt with him at he prior store…read more( prob recieved so many complaints, they moved him) he lied to get me to switch from Verizon . I m not saying don't use t mobile. I m just saying don't use any store he is at. He probably trains all the workers his method - lie until you get the sales

We are a small company of about 10 ppl and we moved and had Master Telecommunications set-up our…read morephone systems and paging system for 2 of our warehouses. Mr. Vadim was very pleasant to work with. His customer service is amazing. Even the after service. I definitely recommend Master Telecommunications.

From the owner: Telephone systems installation. Telephone system repairs…read more Phone system service. Office telephone systems. Business phone system. AVAYA telephone systems repairs. NEC telephone systems repair. Panasonic telephone system repairs. Samsung telephone systems repairs. Telephone systems sales. Best telephone systems. Phone system for small office.

After searching through yelp and other sites I came across NY TV Group and reached out to them to…read moremount our new 75" tv. Even though it was late (nearly midnight!) they responded quickly with an informative and honest estimate and with full knowledge and understanding of what the job was going to require. We scheduled for the next day after noon. However, due to the short notice, certain parts were not at hand for them to do our service so they went out of their way trying to find them. Because of the delay they had another appointment to tend to but were able to squeeze us in later in the evening. It was not an ideal time, but after all we understood it was short notice and appreciated their willingness to squeeze us in. All in all, the job was done very well and we received the best customer service there is out there. We look forward to working with NY TV Group in the future for any product purchases or installations!

From the owner: Custom TV Mounting with discounted packages. Home & Office Cabling Voice/Data, Network, Security,…read moreMultimedia systems and Communications design, installation and Service. Office Network and Multimedia system installation and relocation, Pre-construction and/or remodel and expansion. All wired and wireless devices installed, serviced or repaired. Custom designs built to suit. Cat5/Cat6, Fiber, Coaxial, Audio/Video cabling with termination at patch panels and work stations at discounted package prices. Multi level network, RF and IR smart control apps for wireless devices custom programmed to your specifications. Audio and Video Distribution and Smart Screen Touch Displays.(65 inch to 95 inch}) VIDEO WALLS, Tele/Video Conference, Voip and Hybrid phone systems .. Custom Media terminals for work stations, conference tables for plug and play. Seemless state of the art Wireless Access Points. Complete Package cabling in one, connect to Network, Audio /Video, Security, Telephone, Internet with custom designed smart applications.. Complete Low Voltage products and installation services, Home Theater Design, Decor, construction and Installation We have.master carpenters and electricians/techs with over 100 years of practical work experience.

Called freaking out because I'm the dum dum that knocked over that cappuccino I never get sitting…read morein a cafe I never go to right. Of course. The universe conspires to set me up for a bad day- but it was the universe telling me to find Guru Repairs. Michael the owner picked up the call. Told me to swing by with my cappuccino covered MacBook. He dried it, checked for crunches, did a quick look at the motherboard and gave me the thumbs up good to go - no charge. So when we're living in a culture where you're expected to tip the barista for pulling the soda out of the fridge, this was above and beyond. I'm a customer for life here and you should be too. Recommending purely because they understand customer service, Michaels a genuinely nice guy and he knows his stuff. Wonderful business. You all should make it your go to electronics spot too. They do all the repairs, no outsourcing.

Cannot say enough good things about Guru. Mike is the best and they fix your phone, iPad, etc. with…read moreskill and finesse. Him and his partner are super nice and VERY reasonable!!! They take time and care with your items and it's returned to you in perfect working order!!! Give them a shot, you won't be disappointed!!!